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Date,r=[pad(e.getHours()),pad(e.getMinutes()),pad(e.getSeconds())].join(":");return[e.getDate(),months[e.getMonth()],r].join(" ")}function hasOwnProperty(e,r){return Object.prototype.hasOwnProperty.call(e,r)}exports.log=function(){console.log("%s - %s",timestamp(),exports.format.apply(exports,arguments))},exports.inherits=require("inherits"),exports._extend=function(e,r){if(!r||!isObject(r))return e;for(var t=Object.keys(r),n=t.length;n--;)e[t[n]]=r[t[n]];return e};
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},{"./support/isBuffer":55,"_process":53,"inherits":54}],57:[function(require,module,exports){
!function(){"use strict";var e=["isFile","isDirectory","isSymbolicLink","isBlockDevice","isCharacterDevice","isFIFO","isSocket"],i=["file","directory","symbolicLink","blockDevice","characterDevice","FIFO","socket"],o=["files","directories","symbolicLinks","blockDevices","characterDevices","FIFOs","sockets"];module.exports={emitNodeType:function(e,i,o,t,c){var n=1+e.listeners(o.type).length+e.listeners("node").length;function r(e){e&&(o.flag=e),0==(n-=1)&&t.call(c)}e.emit(o.type,i,o,r),e.emit("node",i,o,r),r()},emitNodeTypeGroups:function(e,i,t,c,n){var r=1;function s(){0==(r-=1)&&c.call(n)}o.concat(["nodes","errors"]).forEach(function(o){0!==t[o].length&&(r+=e.listeners(o).length,e.emit(o,i,t[o],s))}),s()},isFnodeTypes:e,fnodeTypes:i,fnodeTypesPlural:o,sortFnodesByType:function(t,c){var n;for(n=0;nHelp me buy",
"img": {
"src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact/buying-new-product.png",
"alt": "A bag with arrow sign"
},
"child": "tile-1-select_product",
"parent": "help_me_buy",
"ga": "B_New_Contact:Level_1:Help_me_buy"
},
{
"id": "help_me_order",
"title": "Help choosing your new product
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Claim or redeem an offer
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Track your order
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Claim or redeem an offer
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Track your order
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Claim or redeem an offer
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X
Sign Language Support
0&&void 0!==arguments[0]?arguments[0]:{};_classCallCheck(this,e),this.apiUrl=t.apiUrl||"https://example.execute-api.eu-west-2.amazonaws.com/dev/wait-times",this.elementId=t.elementId||"wait-time",this.updateInterval=null,this.countdownInterval=null,this.waitTimeInSec=0}return e.prototype.waitForElementAndStart=function(){var e=this;new MutationObserver(function(t,n){document.getElementById(e.elementId)&&(n.disconnect(),console.log("Element #"+e.elementId+" detected. Starting updates."),e.startUpdating())}).observe(document.body,{childList:!0,subtree:!0}),document.getElementById(this.elementId)&&(console.log("Element #"+this.elementId+" already exists. Starting updates immediately."),this.startUpdating())},e.prototype.interpretData=function(e){if(!e.data)throw new Error("Invalid API response: data is undefined or null.");var t=e.data,n=t.headings,i=t.rows;if(!i||0===i.length)throw new Error("No data available for the selected filters.");var a={};n.forEach(function(e,t){a[e]=t});var o=i[0][a.M_ASSIGNMENT_ENGINE_AVG_AE_PER_ASSIGNMENT_WORK_QUEUE_WAIT_TIME_0];return{currentWaitTimeMs:o,currentWaitTimeSec:o/1e3}},e.prototype.formatWaitTimeMsToPhrase=function(e){if(e<=0)return"No wait time";var t=e/1e3/60;return t<1?"1 min or less":Math.ceil(t)+" min or less"},e.prototype.updateWaitTime=function(){var e=this,t=document.getElementById(this.elementId);if(t){fetch(this.apiUrl,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({report:"ASSIGNMENT_ENGINE",reportingEngine:"PLATFORM",timeField:null,startTime:17425152e5,endTime:1742601599999,timeZone:"Europe/London",page:0,pageSize:10,filters:null,groupBys:null,projections:[{heading:"M_ASSIGNMENT_ENGINE_AVG_AE_PER_ASSIGNMENT_WORK_QUEUE_WAIT_TIME_0",measurementName:"AVG_AE_PER_ASSIGNMENT_WORK_QUEUE_WAIT_TIME",aggregateFunction:"SUM",details:{}}],projectionDecorations:["PERCENTAGE_CHANGE","CHANGE"],projectionFilters:null,sorts:null,streamRequestInfo:null,additional:{Timezone:"Europe/London",translateResponse:"false",widgetId:"67dd27411093d81c52d536a6",exportInfo:"false",MARGIN:"false",showForecast:"false",engine:"PLATFORM",dashboardId:"6797e30ebd3e717c803f3496",chartType:"COUNTER",renderConfig:'{"M_ASSIGNMENT_ENGINE_AVG_AE_PER_ASSIGNMENT_WORK_QUEUE_WAIT_TIME_0":{"measurementFn":"SUM","decorations":["CHANGE","PERCENTAGE_CHANGE"]}}',showRolloverTrends:"false",projectionDecorations:'{"M_ASSIGNMENT_ENGINE_AVG_AE_PER_ASSIGNMENT_WORK_QUEUE_WAIT_TIME_0":["CHANGE","PERCENTAGE_CHANGE"]}'},skipResolve:!1,jsonResponse:!1})}).then(function(e){if(!e.ok)throw new Error("Network response was not ok: "+e.statusText);return e.json()}).then(function(t){if(t.error)throw new Error(t.error.message);var n=e.interpretData(t),i=n.currentWaitTimeMs,a=n.currentWaitTimeSec;if(e.countdownInterval&&clearInterval(e.countdownInterval),i<=0)return e.waitTimeInSec=0,void e.updateWaitTimeDisplay();e.waitTimeInSec=Math.ceil(a),e.updateWaitTimeDisplay(),e.countdownInterval=setInterval(function(){e.waitTimeInSec--,e.waitTimeInSec<=0&&(clearInterval(e.countdownInterval),e.waitTimeInSec=Math.ceil(a)),e.updateWaitTimeDisplay()},1e3)}).catch(function(n){console.error("Error fetching wait time:",n),t&&(t.textContent="Unavailable"),e.countdownInterval&&clearInterval(e.countdownInterval)})}else console.warn('Element with ID "'+this.elementId+'" not found.')},e.prototype.updateWaitTimeDisplay=function(){var e=document.getElementById(this.elementId);if(e)if(this.waitTimeInSec<=0)e.textContent="No wait time";else{var t=1e3*this.waitTimeInSec;e.textContent=this.formatWaitTimeMsToPhrase(t)}},e.prototype.startUpdating=function(){var e=this,t=arguments.length>0&&void 0!==arguments[0]?arguments[0]:6e4;this.updateWaitTime(),this.updateInterval=setInterval(function(){return e.updateWaitTime()},t)},e.prototype.stopUpdating=function(){this.updateInterval&&(clearInterval(this.updateInterval),this.updateInterval=null),this.countdownInterval&&(clearInterval(this.countdownInterval),this.countdownInterval=null)},e.prototype.waitForElement=function(e,t){var n=document.querySelector(e);n?t(n):new MutationObserver(function(n,i){var a=document.querySelector(e);a&&(i.disconnect(),t(a))}).observe(document.documentElement,{childList:!0,subtree:!0})},e}();exports.default=SupportContactWaitTime;
},{}],64:[function(require,module,exports){
"use strict";Object.defineProperty(exports,"__esModule",{value:!0});var _hbs=require("hbs"),_hbs2=_interopRequireDefault(_hbs),_tilesInfoTestB=require("../../copy/tiles-info-test-B.json"),_tilesInfoTestB2=_interopRequireDefault(_tilesInfoTestB),_saLogin=require("./saLogin"),_saLogin2=_interopRequireDefault(_saLogin),_sprinklrChat=require("./sprinklrChat"),_sprinklrChat2=_interopRequireDefault(_sprinklrChat);function _interopRequireDefault(t){return t&&t.__esModule?t:{default:t}}function _classCallCheck(t,e){if(!(t instanceof e))throw new TypeError("Cannot call a class as a function")}var CardListItem='
"," "),window.innerWidth<=767)){var n=e.innerText.split(" ");n.length>2&&(e.innerHTML=n.slice(0,2).join(" ")+"
"+n.slice(2).join(" "))}})},t.prototype.listParentCopy=function(t){var e=void 0;for(var n in _tilesInfoTestB2.default)if(e=_tilesInfoTestB2.default[n].components.find(function(e){return e.id===t}))break;return e},t.prototype.listItemCopy=function(){return _tilesInfoTestB2.default},t.prototype.scrollTo=function(t){var e=$(t).offset().top-43;setTimeout(function(){$("html, body").animate({scrollTop:e},500)},100)},t.prototype.hideSmartThingsTile=function(){["tile-3--smartphones-Samsung-SmartThings-queries","tile-3--tablets-Samsung-SmartThings-queries","tile-3--buds-Samsung-SmartThings-queries","tile-3--watches-Samsung-SmartThings-queries","tile-3--accessories-Samsung_SmartThings_queries","tile-3--refrigerators-Samsung-SmartThings-queries","tile-3--laundry-Samsung_SmartThings_queries","tile-3--cooking-samsung_smartthings_queries","tile-3--dishwasher-samsung_smartthings_queries","tile-3-vacuum_cleaners-Samsung_SmartThings_queries","tile-3--tvs-Samsung-SmartThings-queries","tile-3-projectors-Samsung_SmartThings_queries","tile-3-sound-devices-Samsung_SmartThings_queries","tile-3--galaxy-books-Samsung-SmartThings-queries"].forEach(function(t){var e=document.getElementById(t);e&&(e.style.display="none")})},t}();exports.default=SupportContact; },{"../../copy/tiles-info-test-B.json":59,"./saLogin":61,"./sprinklrChat":62,"hbs":5}],65:[function(require,module,exports){ "use strict";var _jquery=require("jquery"),_jquery2=_interopRequireDefault(_jquery);require("lity");var _hbs=require("hbs"),_hbs2=_interopRequireDefault(_hbs),_supportcontact=require("./components/supportcontact"),_supportcontact2=_interopRequireDefault(_supportcontact),_festivehours=require("./components/festivehours"),_festivehours2=_interopRequireDefault(_festivehours),_supportContactWaitTime=require("./components/supportContactWaitTime"),_supportContactWaitTime2=_interopRequireDefault(_supportContactWaitTime),_state=require("./state"),_state2=_interopRequireDefault(_state);function _interopRequireDefault(e){return e&&e.__esModule?e:{default:e}}window.$j=_jquery2.default,(0,_jquery2.default)(document).ready(function(){var e,t;e=jQuery,t=e({}),e.subscribe=function(){t.on.apply(t,arguments)},e.unsubscribe=function(){t.off.apply(t,arguments)},e.publish=function(){t.trigger.apply(t,arguments)};window.state=new _state2.default,new _supportcontact2.default;var r=new _festivehours2.default;window.openModal=function(){return r.openModal()}}); },{"./components/festivehours":60,"./components/supportContactWaitTime":63,"./components/supportcontact":64,"./state":66,"hbs":5,"jquery":50,"lity":51}],66:[function(require,module,exports){ "use strict";Object.defineProperty(exports,"__esModule",{value:!0});var _createClass=function(){function t(t,e){for(var n=0;n
Help me with my order
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact/existing-order.png", "alt": "A bag srounded by green circle" }, "child": "tile-2-select_product", "parent": "help_me_order", "ga": "B_New_Contact:Level_1:Help_me_with_my_order" }, { "id": "product_support", "title": "Technical product support
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact/my-product.png", "alt": "Washing machine, phone, watch icon" }, "child": "tile-3-select_product", "parent": "product_support", "ga": "B_New_Contact:Level_1:Technical_product_support" } ] }, "tile-1-select_product": { "title": "Select your product", "components": [ { "id": "help_me_buy-mobile_devices", "title": "Mobile Devices
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-Mobile_Black03.png", "alt": "A mobile, tablet and galaxy watch icon" }, "parent": "help_me_buy", "child": "tile-1-select_device_mobile", "recommended": false, "ga": "B_New_Contact:Level_1:Help_me_buy:Mobile_Devices" }, { "id": "help_me_buy-home_appliances", "title": "Home Appliances
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-HA_Black03.png", "alt": "A washing machine and refridgerator icon" }, "parent": "help_me_buy", "child": "tile-1-select_device_home", "recomended": false, "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances" }, { "id": "help_me_buy-tv_and_audio", "title": "TV and Audio Visual
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-TVAV_Black03.png", "alt": "A television, sound bar icon" }, "parent": "help_me_buy", "child": "tile-1-select_device_tv_audio", "recomended": false, "ga": "B_New_Contact:Level_1:Help_me_buy:TV_and_Audio_Visual" }, { "id": "help_me_buy-computing", "title": "Computing
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-Computing_Black03.png", "alt": "A galaxy book and a monitor icon" }, "parent": "help_me_buy", "child": "tile-1-select_device_computing", "recomended": false, "ga": "B_New_Contact:Level_1:Help_me_buy:Computing" } ] }, "tile-1-select_device_mobile": { "title": "", "components": [ { "id": "", "title": "Smartphone buying guide
Browse the features and compare our range of smartphones
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Mobile_Devices:Buying_guide:SH", "href":"https://www.samsung.com/uk/mobile-phone-buying-guide/", "onlineHelp": true }, { "id": "", "title": "Discover our Galaxy
Discover the tech behind our next-gen Galaxy devices
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Mobile_Devices:Discover:SH", "href":"https://www.samsung.com/uk/mobile/" }, { "id": "", "title": "Samsung Smartphone range explained
Learn about the differences between the Galaxy Z, S and A series
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Mobile_Devices:Ranges:SH", "href":"https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-phone-ranges-explained/" }, { "id": "", "title": "Mobile devices deals and offers
Browse our latest deals and offers
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Mobile_Devices:Deals:SH", "href":"https://www.samsung.com/uk/shop/mobile/home/" }, { "id": "", "title": "Trade in
Get money off a brand new Galaxy device, when you trade in your old tech
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Mobile_Devices:Trade_in:SH", "href":"https://www.samsung.com/uk/trade-in/" }, { "id": "", "title": "Payment and finance options
Find out more about payment and finance options including Samsung Upgrade Programme, Pay monthly contracts, Klarna and PayPal
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Mobile_Devices:Payment:SH", "href":"https://www.samsung.com/uk/samsung-finance/" } ], "contactOptions": [ { "id": "tile-3--not_found_what_you_re_looking_for_or_would_just_like_to_speak_with_an_expert_click_here_for_options", "title": "Speak with an Expert
", "img": false, "parent": "tile-1-select_product", "child": "tile-not-found-help-me-buy-mobile", "ga": "Test:TPS:MX:General:Contact", "notFoundTile": true } ] }, "tile-1-select_device_home": { "title": "", "components": [ { "id": "", "title": "Home Appliances buying guide
Browse our helpful buying guides to learn more about our home appliances range
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:Buying_guide:SH", "href":"https://www.samsung.com/uk/home-appliances/buying-guide/", "onlineHelp": true }, { "id": "", "title": "What type of refrigerator is best for me?
Explore different types of refrigerators and freezers, find the best one for you
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:refrigerator:SH", "href":"https://www.samsung.com/uk/home-appliances/buying-guide/what-is-the-best-type-of-fridge-freezer/" }, { "id": "", "title": "What size washing machine is right for me?
Learn how to find the perfect size washing machine for your home
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:washing:SH", "href":"https://www.samsung.com/uk/home-appliances/buying-guide/what-size-washing-machine-do-i-need/" }, { "id": "", "title": "Which vacuum cleaner is right for me?
View our guide to find the best one for you
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:vacuum:SH", "href":"https://www.samsung.com/uk/home-appliances/learn/vacuum-cleaners/how-to-choose-a-vacuum-cleaner/" }, { "id": "", "title": "Home appliance deals, offers and bundles
Discover our latest deals, offers and bundles on our range of home appliances
", "parent": "tile-1-select_product", "img":false, "custom-cta":true, "custom": [ { "url": "https://www.samsung.com/uk/offer/homeappliance/", "cta": "Discover deals and offers", "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:deals:SH", "parent": "tile-1-select_product", "title": "Discover deals and offers" }, { "url": "https://www.samsung.com/uk/offer/homeappliance/bundles/", "cta": "How to build a bundle", "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:bundles:SH", "parent": "tile-1-select_product", "title": "How to build a bundle" } ] }, { "id": "", "title": "Payment, finance and Trade-up options
Find out more about payment and finance options, as well as how to trade up our old appliance
", "parent": "tile-1-select_product", "img":false, "custom-cta":true, "custom": [ { "url": "https://www.samsung.com/uk/samsung-finance/", "cta": "Payment and finance options", "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:payment:SH", "parent": "tile-1-select_product", "title": "Payment and finance options" }, { "url": "https://www.samsung.com/uk/offer/trade-up/", "cta": "Trade up your old appliance", "ga": "B_New_Contact:Level_1:Help_me_buy:Home_Appliances:trade_up:SH", "parent": "tile-1-select_product", "title": "Trade up your old appliance" } ] } ], "contactOptions": [ { "id": "tile-3--not_found_what_you_re_looking_for_or_would_just_like_to_speak_with_an_expert_click_here_for_options", "title": "Speak with an Expert
", "img": false, "parent": "tile-1-select_product", "child": "tile-not-found-help-me-buy-home", "ga": "Test:TPS:MX:General:Contact", "notFoundTile": true } ] }, "tile-1-select_device_tv_audio": { "title": "", "components": [ { "id": "", "title": "TV buying guide and selector
Learn more about our TV range and find your ideal one
", "parent": "tile-1-select_product", "img":false, "custom-cta":true, "custom": [ { "url": "https://www.samsung.com/uk/tvs/tv-buying-guide/", "cta": "TV buying guide", "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:Buying_guide:SH", "parent": "tile-1-select_product", "title": "TV buying guide" }, { "url": "https://www.samsung.com/uk/tvs/help-me-choose/", "cta": "Help me choose my TV", "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:TV_choose:SH", "parent": "tile-1-select_product", "title": "Help me choose my TV" } ], "onlineHelp": true }, { "id": "", "title": "Samsung TV range explained
Discover all the Samsung TV ranges and learn the differences
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:TV_ranges:SH", "href":"https://www.samsung.com/uk/tvs/tv-buying-guide/samsung-tv-ranges-explained/" }, { "id": "", "title": "Soundbar buying guide
Browse our helpful buying guides to learn more about our soundbar range
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:Sound_ranges:SH", "href":"https://www.samsung.com/uk/audio-devices/soundbar-buying-guide/" }, { "id": "", "title": "Soundbar selector
Find your ideal Samsung soundbar with our help me choose tool
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:Sound_choose:SH", "href":"https://www.samsung.com/uk/audio-devices/help-me-choose/" }, { "id": "", "title": "TV and audio visual deals and offers
Browse our latest deals and offers
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:deals:SH", "href":"https://www.samsung.com/uk/offer/tvs/" }, { "id": "", "title": "Payment, finance and Trade-up options
Find out more about payment and finance options, as well as how to trade up your old TV
", "parent": "tile-1-select_product", "img":false, "custom-cta":true, "custom": [ { "url": "https://www.samsung.com/uk/samsung-finance/", "cta": "Payment and finance options", "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:payment:SH", "parent": "tile-1-select_product", "title": "Payment and finance options" }, { "url": "https://www.samsung.com/uk/offer/trade-up/", "cta": "Trade up your old TV", "ga": "B_New_Contact:Level_1:Help_me_buy:TV_AV:trade_up:SH", "parent": "tile-1-select_product", "title": "Trade up your old TV" } ] } ], "contactOptions": [ { "id": "tile-3--not_found_what_you_re_looking_for_or_would_just_like_to_speak_with_an_expert_click_here_for_options", "title": "Speak with an Expert
", "img": false, "parent": "tile-1-select_product", "child": "tile-not-found-help-me-buy-tv", "ga": "Test:TPS:MX:General:Contact", "notFoundTile": true } ] }, "tile-1-select_device_computing": { "title": "", "components": [ { "id": "", "title": "Monitor buying guide
Browse our helpful buying guides to learn more about our monitor range
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Computing:monitor_guide:SH", "href":"https://www.samsung.com/uk/monitors/monitor-buying-guide/", "onlineHelp": true }, { "id": "", "title": "Monitor selector
Find your ideal Samsung monitor with our help me choose tool
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Computing:monitor_selector:SH", "href":"https://www.samsung.com/uk/monitors/help-me-choose/" }, { "id": "", "title": "Laptop buying guide
Browse our helpful buying guides to learn more about our laptop range
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Computing:laptop_guide:SH", "href":"https://www.samsung.com/uk/laptop-buying-guide/" }, { "id": "", "title": "Monitor deals and offers
Explore our latest deals and offers
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Computing:monitor_deals:SH", "href":"https://www.samsung.com/uk/offer/monitors/" }, { "id": "", "title": "Laptop deals and offers
Check out our current laptop deals and offers
", "parent": "tile-1-select_product", "img":false, "ga": "B_New_Contact:Level_1:Help_me_buy:Computing:laptop_deals:SH", "href":"https://www.samsung.com/uk/offer/computing/" }, { "id": "", "title": "Payment, finance and Trade-in options
Find out more about payment and finance options, as well as how to trade in your old device
", "parent": "tile-1-select_product", "img":false, "custom-cta":true, "custom": [ { "url": "https://www.samsung.com/uk/samsung-finance/", "cta": "Payment and finance options", "ga": "B_New_Contact:Level_1:Help_me_buy:Computing:payment:SH", "parent": "tile-1-select_product", "title": "Payment and finance options" }, { "url": "https://www.samsung.com/uk/trade-in/", "cta": "Trade in your old device", "ga": "B_New_Contact:Level_1:Help_me_buy:Computing:trade_in:SH", "parent": "tile-1-select_product", "title": "Trade in your old device" } ] } ], "contactOptions": [ { "id": "tile-3--not_found_what_you_re_looking_for_or_would_just_like_to_speak_with_an_expert_click_here_for_options", "title": "Speak with an Expert
", "img": false, "parent": "tile-1-select_product", "child": "tile-not-found-help-me-buy-computing", "ga": "Test:TPS:MX:General:Contact", "notFoundTile": true } ] }, "tile-2-select_product": { "title": "Select your product", "components": [ { "id": "help_me_order-mobile_devices", "title": "Mobile Devices
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-Mobile_Black03.png", "alt": "A mobile, tablet and galaxy watch icon" }, "parent": "help_me_order", "child": "tile-2-select_device_mobile", "recomended": false, "ga": "B_New_Contact:Level_1:Help_me_with_my_order:Mobile_Devices" }, { "id": "help_me_order-home_appliances", "title": "Home Appliances
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-HA_Black03.png", "alt": "A washing machine and refridgerator icon" }, "parent": "help_me_order", "child": "tile-2-select_device_home", "recomended": false, "ga": "B_New_Contact:Level_1:Help_me_with_my_order:Home_Appliances" }, { "id": "help_me_order-tv_and_audio", "title": "TV and Audio Visual
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-TVAV_Black03.png", "alt": "A television, sound bar icon" }, "parent": "help_me_order", "child": "tile-2-select_device_tv_audio", "recomended": false, "ga": "B_New_Contact:Level_1:Help_me_with_my_order:TV_and_Audio_Visual" }, { "id": "help_me_order-computing", "title": "Computing
", "img": { "src": "//images.samsung.com/is/image/samsung/assets/uk/support/contact-test-page/PR-OUTL-CAT-Computing_Black03.png", "alt": "A galaxy book and a monitor icon" }, "parent": "help_me_order", "child": "tile-2-select_device_computing", "recomended": false, "ga": "B_New_Contact:Level_1:Help_me_with_my_order:Computing" } ] }, "tile-2-select_device_mobile": { "title": "", "components": [ { "id": "help_me_order-delivery", "title": "Delivery
Check out our handy delivery FAQs
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Live Chat | Mon-Sun | 8am to 10pm
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Sign Language Support
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Live Chat | Mon-Sun | 8am to 10pm
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Bank Holidays | 9am to 6pm
Sign Language Support
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Instant advice from the experts, plus live Q&A broadcasts
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Help choosing your new product
Product specifications and demos to help you choose your new product
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Help choosing your new product
Product specifications and demos to help you choose your new product
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Help choosing your new product
Product specifications and demos to help you choose your new product
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Help choosing your new product
Product specifications and demos to help you choose your new product
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Help choosing your new product
Product specifications and demos to help you choose your new product
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Help choosing your new product
Product specifications and demos to help you choose your new product
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Help choosing your new product
Product specifications and demos to help you choose your new product
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Instant advice from the experts, plus live Q&A broadcasts
Live Chat | Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Check out answers to frequently asked questions
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Check out answers to frequently asked questions
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Check out answers to frequently asked questions
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Check the delivery status of your orders, track individual shipments and more
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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How to return an item(s), cancel an order and other common questions including price promise
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Check the delivery status of your orders, track individual shipments and more
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Check out answers to frequently asked questions
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Check the delivery status of your orders, track individual shipments and more
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How to return an item(s), cancel an order and other common questions including price promise
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Check the delivery status of your orders, track individual shipments and more
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How to return an item(s), cancel an order and other common questions including price promise
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Check the delivery status of your orders, track individual shipments and more
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Check the delivery status of your orders, track individual shipments and more
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Check the delivery status of your orders, track individual shipments and more
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How to return an item(s), cancel an order and other common questions including price promise
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Find out how to claim an offer
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Find answers to all your questions for ordering, payment, delivery and returns
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Get order support from our Samsung People
Mon-Sun | 8am to 10pm
Call us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Delivery and installation
Check out answers to frequently asked questions
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Sat-Sun | 9am to 6pm
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Sat-Sun | 9am to 6pm
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Chatbot AI and Live Chat
Mon-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Call Us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Mon-Sun | 24 hours a day
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Chatbot AI and Live Chat
Mon-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Call Us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Chatbot AI and Live Chat
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
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Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Chatbot AI and Live Chat
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Facebook Messenger
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Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Chatbot AI and Live Chat
Mon-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Call Us
Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
Sign Language Support
Mon-Fri | 24 hours a day
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o=document.createElement("span");o.innerText=">",$(a).append(o)}$(a).append(i),breadcrumbList.push(i),breadcrumbList.forEach(function(t,e){e>=3?($(t).addClass("hide"),$(t).next("span").addClass("hide")):($(t).removeClass("hide"),$(t).next("span").removeClass("hide"))}),stateStack.push({parent:JSON.stringify(t),child:e}),i.addEventListener("click",function(){r.removeForwardBreadcrumbs(i),$(i).nextAll().remove(),r.buildListItem("#tab-content-alt",e,!1),$(i).addClass("active")}),i.addEventListener("keydown",function(t){"Enter"!==t.key&&"Space"!==t.key||(t.preventDefault(),r.removeForwardBreadcrumbs(i),$(i).nextAll().remove(),r.buildListItem("#tab-content-alt",e,!1),$(i).addClass("active"))}),this.updateUI()},t.prototype.goBack=function(){breadcrumbList.pop(),stateStack.pop();var t=stateStack.length-1,e=document.getElementById("bread-crumb");e.removeChild(e.lastChild),e.lastChild&&"SPAN"===e.lastChild.tagName&&e.removeChild(e.lastChild);var 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\r\n\r\n
\r\n\r\n\r\n {{#each listItemCopy.components}}\r\n\r\n
\r\n \r\n {{#if href}}\r\n \r\n {{/if}}\r\n\r\n
\r\n {{/each}}\r\n\r\n \r\n\r\n
\r\n {{#if href}}\r\n \r\n {{/if}}\r\n \r\n\r\n 
\r\n
\r\n\r\n {{#if this.recommended}}\r\n \r\n {{/if}}\r\n\r\n {{#if this.onlineHelp}}\r\n Online Help\r\n {{/if}}\r\n\r\n {{#if new}}\r\n \r\n {{/if}}\r\n\r\n {{{this.title}}}\r\n \x3c!-- \r\n {{this.ga}}
--\x3e\r\n\r\n\r\n \x3c!-- {{#if this.chat}}\r\nLive Chat Wait Time:
\r\nLoading...
\r\n {{/if}} --\x3e\r\n\r\n\r\n\r\n {{#if this.custom-cta}}\r\n\r\n {{#each this.custom}}\r\n\r\n {{#if url}}\r\n \r\n {{this.cta}}\r\n \r\n\r\n\r\n {{else}}\r\n\r\n\r\n\r\n\r\n\r\n \r\n\r\n {{{this.title}}}\r\n\r\n \r\n\r\n\r\n {{/if}}\r\n {{/each}}\r\n
\r\n {{/if}}\r\n\r\n\r\n\r\n {{#if this.notFoundTile}}\r\n \r\n {{/if}}\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n \r\n {{#each listItemCopy.contactOptions}}\r\n
\r\n \r\n {{#if href}}\r\n \r\n {{/if}}\r\n\r\n
\r\n {{/each}}\r\n \r\n\r\n
\r\n {{#if href}}\r\n \r\n {{/if}}\r\n \r\n\r\n \r\n
\r\n\r\n {{#if this.recommended}}\r\n \r\n {{/if}}\r\n\r\n {{#if this.onlineHelp}}\r\n Online Help\r\n {{/if}}\r\n\r\n {{#if new}}\r\n \r\n {{/if}}\r\n\r\n {{{this.title}}}\r\n\r\n\r\n\r\n \x3c!-- \r\n {{this.ga}}
--\x3e\r\n\r\n {{#if this.custom-cta}}\r\n\r\n {{#each this.custom}}\r\n \r\n
\r\n {{/if}}\r\n {{#if this.notFoundTile}}\r\n \r\n {{/if}}\r\n {{this.cta}}
\r\n \r\n {{/each}}\r\n"," "),window.innerWidth<=767)){var n=e.innerText.split(" ");n.length>2&&(e.innerHTML=n.slice(0,2).join(" ")+"
"+n.slice(2).join(" "))}})},t.prototype.listParentCopy=function(t){var e=void 0;for(var n in _tilesInfoTestB2.default)if(e=_tilesInfoTestB2.default[n].components.find(function(e){return e.id===t}))break;return e},t.prototype.listItemCopy=function(){return _tilesInfoTestB2.default},t.prototype.scrollTo=function(t){var e=$(t).offset().top-43;setTimeout(function(){$("html, body").animate({scrollTop:e},500)},100)},t.prototype.hideSmartThingsTile=function(){["tile-3--smartphones-Samsung-SmartThings-queries","tile-3--tablets-Samsung-SmartThings-queries","tile-3--buds-Samsung-SmartThings-queries","tile-3--watches-Samsung-SmartThings-queries","tile-3--accessories-Samsung_SmartThings_queries","tile-3--refrigerators-Samsung-SmartThings-queries","tile-3--laundry-Samsung_SmartThings_queries","tile-3--cooking-samsung_smartthings_queries","tile-3--dishwasher-samsung_smartthings_queries","tile-3-vacuum_cleaners-Samsung_SmartThings_queries","tile-3--tvs-Samsung-SmartThings-queries","tile-3-projectors-Samsung_SmartThings_queries","tile-3-sound-devices-Samsung_SmartThings_queries","tile-3--galaxy-books-Samsung-SmartThings-queries"].forEach(function(t){var e=document.getElementById(t);e&&(e.style.display="none")})},t}();exports.default=SupportContact; },{"../../copy/tiles-info-test-B.json":59,"./saLogin":61,"./sprinklrChat":62,"hbs":5}],65:[function(require,module,exports){ "use strict";var _jquery=require("jquery"),_jquery2=_interopRequireDefault(_jquery);require("lity");var _hbs=require("hbs"),_hbs2=_interopRequireDefault(_hbs),_supportcontact=require("./components/supportcontact"),_supportcontact2=_interopRequireDefault(_supportcontact),_festivehours=require("./components/festivehours"),_festivehours2=_interopRequireDefault(_festivehours),_supportContactWaitTime=require("./components/supportContactWaitTime"),_supportContactWaitTime2=_interopRequireDefault(_supportContactWaitTime),_state=require("./state"),_state2=_interopRequireDefault(_state);function _interopRequireDefault(e){return e&&e.__esModule?e:{default:e}}window.$j=_jquery2.default,(0,_jquery2.default)(document).ready(function(){var e,t;e=jQuery,t=e({}),e.subscribe=function(){t.on.apply(t,arguments)},e.unsubscribe=function(){t.off.apply(t,arguments)},e.publish=function(){t.trigger.apply(t,arguments)};window.state=new _state2.default,new _supportcontact2.default;var r=new _festivehours2.default;window.openModal=function(){return r.openModal()}}); },{"./components/festivehours":60,"./components/supportContactWaitTime":63,"./components/supportcontact":64,"./state":66,"hbs":5,"jquery":50,"lity":51}],66:[function(require,module,exports){ "use strict";Object.defineProperty(exports,"__esModule",{value:!0});var _createClass=function(){function t(t,e){for(var n=0;n
