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Samsung Shop App

Download to enjoy exclusive perks, personalised recommendations, live order tracking and members' rewards

A Galaxy S25 Ultra is shown on the Samsung Shop App interface. A QR Code in the right hand corner encourages viewers to scan and download.
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Samsung Shop App: Your benefits at a glance

Swipe to discover a simpler shopping experience

See what our customers our saying

Find exclusive app-only deals on products like these

Turn on push notification to get alerts for our latest offers​

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Are you a student? We've got you!

Download the app and choose the student store to enjoy even more discounts

Frequently Asked Questions

  • How do I download Samsung Shop app?

    It’s easy to get the Samsung Shop App, whether you’re on Android or iOS. Simply head over to the Galaxy Store, Google Play Store, or Apple App Store and download it free. Alternatively, look up ‘Samsung Shop App’ in your preferred search engine.
  • Yes, the Samsung Shop App download is available on Android and iOS. Just search for ‘Samsung Shop app’ in the Galaxy Store, Google Play Store, or Apple App Store.
  • Changing the country in the Samsung Shop app is easy. First click on the magnifying glass icon at the bottom, labelled ‘Shop’, and then simply scroll to the bottom, select the Country field, and then change to the country required. Just a little note: if you choose a region, different to where you are, it may mean that pricing or delivery may change, or not apply.
  • Yes, no need to worry! All transactions made on samsung.com, or via Samsung Shop app, are compliant with the Payment Card Industry Data Security Standard (PCI DSS).
    We also fully encrypt all Personally Identifiable Information (PII) that we collect within Samsung internal systems, keeping it totally safe.
    As an extra layer of security, we strongly recommend also switching on Two-Factor Authentication to access your Samsung Account, whereby you will be sent a One-Time Passcode (OTP) each time you sign in.
  • To claim a promo code in Samsung Shop app, select the person icon labelled ‘Account’ in the bottom menu. From there, go to the ‘vouchers’ page, where you will find all your promo codes. Then just copy the code you want to use and apply it at checkout. Remember to keep an eye out for Shop app exclusive codes and members-only offers too!
  • To report an issue with the Samsung Shop app go to My account > customer support. Here you’ll find various options (Q&A, contact, give my opinion). Alternatively, use Live chat for instant help. (Speech bubble icon in top right of the app.)
  • If the app is not working or crashes, close the app and reload, or try updating the app in the Galaxy Store, Google Play Store, or Apple App Store.