
Samsung Members Hub
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Samsung Members Hub
Inspiration starts here


Hiya, N*A*M*E
Let’s get to know your products
Register your product
Tips for easy product registration:
You need to type a minimum of two characters, once you finish typing any matching results will be displayed to you.
This may take a second.
If you are registering a home appliance please start typing the product type, eg. Single door fridge
If you are registering a TV please try typing the TV type, eg. QLED TV
If you are registering a smartphone try typing the model type, eg. S10 or A9
Your selection
Serial number (or IMEI number for phone)
Can’t find it?Please enter your serial number or IMEI
Please enter your serial number or IMEI
If you are registering a smartphone, dial *#06# to get your IMEI in one second
If you are registering any other product, you can use this guide.
What’s in it for You



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ARTICLES & REWARDS




").concat(product.DisplayName, "
\nMarketing Preferences
Let us know if you would like to receive information on the latest offering by Samsung. Based on your preferences we can focus our communication to you on these areas.
Preferences
In particular, my preferences are:
Product Registration
Product Edit
Are you sure you want to remove this product?
Please note - this will remove any information stored in your Samsung Members web account about this product.Product successfully registered!
Product Edited Sucessfully!
Product Deleted Sucessfully!
Register your product
Select your product
Category
Product Subtype
Model
- ";
for (var j = 0; j < mainCategoriesArr.length; j++) {
html += "
- "; html += "" + mainCategoriesArr[j].modelName + " : (" + mainCategoriesArr[j].modelCode + ")"; html += ""; html += " "; } html += "
- ";
for (var j = 0; j < mainCategoriesArr.length; j++) {
html += "
- "; html += "" + mainCategoriesArr[j].iaDisplayNm + ""; html += " "; } html += "

' + samsungmembers.common.main.copy.myproducts + ' ('; html += productsLength + ')'; html += '
![' + main.products[i].DisplayName + '](http://images.samsung.com/is/image/samsung/p5/uk/membersweb/no_image_thumb.png?%24ORIGIN_PNG%24)
' + main.products[i].DisplayName + '
'; html += '' + main.products[i].ModelCode + '
'; html += '' + samsungmembers.common.main.copy.addyourproducts + '
'; html += '' + samsungmembers.common.main.copy.addproductsDescription + '
'; html += '' + samsungmembers.common.main.copy.registernewproduct + ''; $('.my-products').html(html); $('.my-products').show(); } } }, // Cheil Poland version of Product Display function doDisplayProductsNew: function () { samsungmembers.common.main.doLog('XXXXX cheillondon.products.main.doDisplayProductsNew XXXXX'); if (main.products) { var html = ''; var heroMessageString; var productsLength = main.products.length; if (productsLength == 0) { heroMessageString = samsungmembers.common.main.copy.noproductsregistered; html += ''; html += '
' + samsungmembers.common.main.copy.noproductsregistered + '
'; html += '' + samsungmembers.common.main.copy.youhave + ' ' + main.products.length; if (main.products.length > 1) { html += ' ' + samsungmembers.common.main.copy.products + ':
'; } else { html += ' ' + samsungmembers.common.main.copy.product + ':'; } html += '' + samsungmembers.common.main.copy.tableTitleModel + '
'; html += ''+samsungmembers.common.main.copy.tableTitleCategory+'
'; // html += 'Gear 360 and VR', ctaText: 'Learn more', // category: 'News', url: '//www.samsung.com/uk/discover/news/21st-century-shakespeare/', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/02.jpg?$ORIGIN_JPG$' }, { title: 'Keeping your phone safe
and secure', ctaText: 'Learn more', isBtnWhite: true, // category: 'Tips', url: '//www.samsung.com/uk/discover/mobile/smartphone-security-keeping-your-phone-safe', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/001.jpg?$ORIGIN_JPG$' }, { title: 'Do What You Can\'t - Samsung Techonology', ctaText: 'Learn more', isBtnWhite: true, // category: 'News', url: '//www.samsung.com/uk/discover/news/do-what-you-cant-with-galaxy-s8-and-vr/', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/03.jpg?$ORIGIN_JPG$' }, { title: 'Save battery life
on Galaxy S7 & S7 edge', ctaText: 'Learn more', isTextBlack: true, isBtnWhite: true, // category: 'Tips', url: '//www.samsung.com/uk/discover/mobile/how-to-maximise-battery-life-on-galaxy-s7-and-s7-edge', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/002.jpg?$ORIGIN_JPG$' }, { title: 'Do What You Can\'t - Samsung Techonology', ctaText: 'Learn more', isBtnWhite: true, // category: 'News', url: '//www.samsung.com/uk/discover/news/do-what-you-cant-samsung-technology', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/04.jpg?$ORIGIN_JPG$' }, { title: 'Turn your home into
a Smart home', ctaText: 'Learn more', isTextBlack: true, isBtnWhite: false, // category: 'Tips', url: '//www.samsung.com/uk/discover/tv/turn-your-home-into-a-smart-home', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/003.jpg?$ORIGIN_JPG$' }, { title: 'How Smart Are We As A Nation?', ctaText: 'Learn more', isBtnWhite: true, // category: 'News', url: '//www.samsung.com/uk/discover/news/how-smart-are-we-as-a-nation', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/05.jpg?$ORIGIN_JPG$' }, { title: '10 Things you will notice
on a 4K UHD TV', ctaText: 'Learn more', // category: 'Tips', url: '//www.samsung.com/uk/discover/tv/10-things-you-will-notice-on-a-4k-uhd-tv', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/004.jpg?$ORIGIN_JPG$' }, { title: 'Find Your Signature
with Samsung NX1', ctaText: 'Learn more', isBtnWhite: true, // category: 'Tips', url: '//www.samsung.com/uk/discover/camera/find-your-signature-with-samsung-nx1', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/005.jpg?$ORIGIN_JPG$' } ] }, // SECTION BENEFITS { categoryId: 'benefits', displayName: 'Benefits', categoryViewAllText: 'View all benefits', categoryViewAllUrl: '//www.samsung.com/uk/offer/', hlTitle: 'Get in Gear', hlIsBtnWhite: false, hlIsTextBlack: true, hlSubtitle: 'Buy a Samsung Gear Sport, Gear Fit2 Pro or Gear IconX and claim a 3 month gym pass.
Valid from Jan 01. 2018 to Mar 29. 2018', hlUrl: '//www.samsung.com/uk/offer/gear-gymgroup/', hlUrlText: 'Learn more', hlBg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/11.jpg?$ORIGIN_JPG$', entries: [{ title: 'Get in Gear', ctaText: 'Learn more', hideTabletDesktop: true, isTextBlack: true, url: '//www.samsung.com/uk/offer/gear-gymgroup/', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/11m.jpg?$ORIGIN_JPG$' }, { title: 'New year, new tech', ctaText: 'Learn more', isTextBlack: true, showO2Logo: false, category: '', url: '//www.samsung.com/uk/offer/wirelesscharger/', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/12.jpg?$ORIGIN_JPG$' }, { title: 'Claim 6 months of complimentary ad-free music from Deezer Premium+', ctaText: 'Learn more', isTextBlack: false, category: '', url: '//www.samsung.com/uk/offer/deezer0', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/13.jpg?$ORIGIN_JPG$' }, { title: 'Try your TV for 100 days', ctaText: 'Learn more', isBtnWhite: true, isTextBlack: false, category: '', url: '//www.samsung.com/uk/offer/try-your-tv-for-100-days', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/14.jpg?$ORIGIN_JPG$' }, { title: '11 Year Warranty on WW8800 QuickDrive™ Washing Machines', ctaText: 'Learn more', isTextBlack: true, category: '', url: '//www.samsung.com/uk/offer/11yearwarranty', bg: '//images.samsung.com/is/image/samsung/p5/uk/membersweb/15.jpg?$ORIGIN_JPG$' } ] } ], // common functions ... doLog: function (msg, o) { var debugParam = main.getParam('debug'); //var debugParam = true; msg = main.TAG + ' - ' + msg; if (debugParam) { if (o) { console.log(msg, o); } else { console.log(msg); } } }, getParam: function (param) { var pageURL = window.location.search.substring(1); var URLVariables = pageURL.split('&'); // main.doLog('Query string values:'); for (var i = 0; i < URLVariables.length; i++) { var queryString = URLVariables[i].split('='); // main.doLog('Key: ' + queryString[0] + ', Value: ' + queryString[1]); if (queryString[0] == param) { return queryString[1]; } } }, apiPost: function (url, postData, callback) { main.doLog('main.apiPost'); main.doLog('main apiurl is: ' + main.apiUrl); main.doLog('apipost url is: ' + main.apiUrl + url); $.ajax({ type: "POST", url: main.apiUrl + url, crossDomain: true, dataType: 'json', contentType: "application/json", data: postData, xhrFields: { withCredentials: true }, headers: { "Accept": 'application/json, text/plain, */*', "Authorization": 'Basic ' + btoa(main.appId + ':' + main.secret), "appId": main.appId }, success: function (data, textStatus, xhr) { main.doLog('apiPost SUCCESS'); if (xhr.status == 200 && textStatus == 'success' && data != 'undefined' && data != 'Token is not valid') { main.doLog('apiPost 200'); callback(data); } else { //$('.s-mymenu .logoutBtn').trigger('click'); window.location.href = main.apiUrl + '/members/logoff?site=' + main.countryCode; main.doLog('apiPost: Api request fails'); main.doLog('url', url); main.doLog('method', 'Post'); } }, error: function (xhr, resp, text) { main.doLog('apiPost ERROR'); console.log(xhr, resp, text); } }) }, apiXMLPost: function (url, postData, callback) { $.ajax({ type: "POST", url: main.apiUrl + url, crossDomain: true, dataType: 'xml', contentType: "application/json", data: postData, xhrFields: { withCredentials: true }, headers: { "Accept": 'application/json, text/plain, */*', "Authorization": 'Basic ' + btoa(main.appId + ':' + main.secret), "appId": main.appId }, success: function (data, textStatus, xhr) { if (xhr.status == 200 && textStatus == 'success' && data != 'undefined' && data != 'Token is not valid') { callback(data); } else { //$('.s-mymenu .logoutBtn').trigger('click'); window.location.href = main.apiUrl + '/members/logoff?site=' + main.countryCode; main.doLog('apiXMLPost: Api request fails'); main.doLog('url', url); main.doLog('method', 'Xmlpost'); } }, error: function (xhr, resp, text) { console.log(xhr, resp, text); } }) }, apiGet: function (url, callback) { $.ajax({ type: "GET", url: main.apiUrl + url, xhrFields: { withCredentials: true }, crossDomain: true, headers: { "Authorization": 'Basic ' + btoa(main.appId + ':' + main.secret), "appId": main.appId }, success: function (data, textStatus, xhr) { if (xhr.status == 200 && textStatus == 'success' && data != 'undefined' && data != 'Token is not valid') { callback(data); } else { //$('.s-mymenu .logoutBtn').trigger('click'); window.location.href = main.apiUrl + '/members/logoff?site=' + main.countryCode; main.doLog('apiGet: Api request fails'); main.doLog('url', url); main.doLog('method', 'Get'); } }, error: function (xhr, resp, text) { console.log(xhr, resp, text); } }); }, checkForJumpTo: function () { main.doLog("samsungmembers.common.checkForJumpTo"); //?jumpto=support var jumpToParam = gup.getParam("jumpto"); var jumpToID = ''; main.doLog(jumpToParam); if (jumpToParam != undefined && jumpToParam != '') { if (samsungmembers.common.main.isUserLoggedIn()) { if (jumpToParam == 'support') { jumpToID = '#support'; } if (jumpToParam == 'benefits') { jumpToID = '#whyRegister'; } //SCROLLING if ($('.slick-wrapper-my-account').length) { if ($('.slick-wrapper-my-account').hasClass('slick-initialized')) { main.scrollToSection(jumpToID); } else { setTimeout(function () { main.checkForJumpTo(); }, 100); } } else { setTimeout(function () { main.scrollToSection(jumpToID); }, 300); } } else { jumpToID = '#articles-not-logged-in'; setTimeout(function () { main.scrollToSection(jumpToID); }, 300); } } }, scrollTo: function (elem) { main.doLog("samsungmembers.common.scrollTo", elem); var navheight = $('nav.cl-sticky-navigation-text').outerHeight(); if( $(elem).length) { var divOffset = $(elem).position().top; var scrollTop = divOffset - navheight; setTimeout(function () { $('html, body').animate({ scrollTop: scrollTop }, 500, function () {}); }, 500); } }, isUserLoggedIn: function () { if (window.location.protocol == "http:") { var newLocation = window.location.href.replace("http", "https"); window.location = newLocation; } var loginParam = gup.getParam("login"); main.doLog("LoginParam", loginParam); var stateParam = gup.getParam("state"); main.doLog("StateParam", stateParam); var userLoggedInStoredInCookie = $.cookies.get("samsung-user-loggedin"); main.doLog("window.location.hostname: ", window.location.hostname); //return (loginParam == "true") ? true : false; /* restricting the request in AEM */ /* Important don't remove this if you remove you can find a loop in AEM it won't allow you to edit the code next time */ if (window.location.hostname == 'www.samsung.com' || window.location.hostname == 'qaweb.samsung.com') { main.doLog("isUserLoggedIn STEP 1"); //if ( !$('html').hasClass('aem-AuthorLayer-Edit') || $('html').hasClass('aem-AuthorLayer-Preview') ) { /* if (loginParam == "true" && $.cookies.get("emailId")) { return true; } else if ($.cookies.get("emailId")) { window.location.href = main.apiUrl+'/members/login?site=' + main.countryCode; } else { return false; } */ if ((stateParam !== "loggedoff") && (loginParam === "true" || userLoggedInStoredInCookie === true)) { main.doLog('USER IS LOGGED IN'); if (userLoggedInStoredInCookie !== true) { // in case of being on member page after login for first time $.cookies.set("samsung-user-loggedin", true, { expires: 1 }); main.doLog('samsung-user-loggedin cookie is set'); } return true; } else { main.doLog('USER IS LOGGED OUT'); if (stateParam === "loggedoff") { $.cookies.del('samsung-user-loggedin'); main.doLog('samsung-user-loggedin cookie is erased'); } return false; } } main.doLog("isUserLoggedIn STEP 2"); //return $.cookies.get("emailId") ? true : false; }, isUserLoggedOut: function () { if (main.isUserLoggedIn()) { return false; } else { if (window.location.protocol == "http:") { var newLocation = window.location.href.replace("http", "https"); window.location = newLocation; } return true; } }, doInitStatus: function () { if (main.isUserLoggedIn()) { // add class to show logout button $('.members-holder').removeClass('loggedOut').addClass('loggedIn'); // experimental don't break please $('.par.parsys').eq(1).removeClass('usrLoggedOut'); // add class to show nav buttons $(".gb-gnb__sub").removeClass('loggedOut').addClass('loggedIn'); $(".gb-gnb__utility").find("li.s-login").hide(); $(".gb-gnb__utility").find("li.s-mymenu").show(); } else { // add class to show login button $('.members-holder').removeClass('loggedIn').addClass('loggedOut'); // experimental don't break please $('.par.parsys').eq(1).addClass('usrLoggedOut'); // add class to hide nav buttons $(".gb-gnb__sub").removeClass('loggedIn').addClass('loggedOut'); $(".gb-gnb__utility").find("li.s-login").show(); $(".gb-gnb__utility").find("li.s-mymenu").hide(); } }, doInitClickEvents: function () { main.doLog("doInitClickEvents"); if (samsungmembers.common.main.isUserLoggedIn()) { $('#menu-item-support').on('click', function (e) { e.preventDefault(); main.scrollToSection('#support'); }); $('#menu-item-benefits').on('click', function (e) { e.preventDefault(); main.scrollToSection('#whyRegister'); }); } }, scrollToSection: function (elem) { main.doLog("scrollToSection: " + elem); var vis = $(elem).css('display'); if (vis === 'block') { main.scrollTo($(elem)); } else { setTimeout(function () { main.scrollToSection(elem); }, 100); } }, // ... common functions init: function () { main.doLog('XXXXX samsungmembers.common.main.init XXXXX'); main.doInitStatus(); main.doInitClickEvents(); main.checkForJumpTo(); } }; var gup = { init: function () {}, getParam: function (param) { var pageURL = window.location.search.substring(1); if (pageURL != "") { var URLVariables = pageURL.split('&'); for (var i = 0; i < URLVariables.length; i++) { var queryString = URLVariables[i].split('='); if (queryString[0] == param) { return queryString[1]; } } } else { return ""; } } }; return { main: main, gup: gup }; })(); cheillondon.samsungmembers.main.init(); });