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Arathi Krishnakumar Pai

Arathi Krishnakumar Pai is the Director of IT Compliance and IT Audits at Cognizant with 27 years of experience in IT management. She has a strong background in client relationship management, project management, and software asset management, having worked in various roles at Cognizant and KPIT. Arathi holds multiple IT certifications and has successfully led significant projects, including the Verafirm certification and CA Service Desk implementation.

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nikhilaryan2023
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18 views

Arathi Krishnakumar Pai

Arathi Krishnakumar Pai is the Director of IT Compliance and IT Audits at Cognizant with 27 years of experience in IT management. She has a strong background in client relationship management, project management, and software asset management, having worked in various roles at Cognizant and KPIT. Arathi holds multiple IT certifications and has successfully led significant projects, including the Verafirm certification and CA Service Desk implementation.

Uploaded by

nikhilaryan2023
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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A Arat hi Krishnakumar Pai

Position: Director, IT (IT Compliance & IT Audits)


Company: Cognizant
Location: Pune, Maharashtra, India
Experience: 27 years exp

Cont act Inf o:


Mobile Phones: +91 77200 28018
Works Phones: (201) 801-0233
Works Emails: [email protected]
Personal Emails: [email protected]

Social:

Skills
Client relationship management Operations Management Project Management Requirements Analysis

Software Asset Management Tool implementations Vendor Management

Work experience
Apr 2024 - current time Director, IT (IT Compliance & IT Audits)
Cognizant
Jun 2014 - current time Associate Director, IT
Cognizant Technology Solutions
IT Compliance and IT Audits
Jul 2007 - Jun 2014 Manager, Software Asset Management and Client account managment
KPIT
Software Asset Management ( Managing procurement, deployment , monitoring,
Deployment, Automation and compliance ). Client relationship Management, IT
operations management, and project management
Nov 1998 - Jul 2007 Senior Engineer
ADIA
Senior Service desk engineer (Core Service Desk )

Educat ion
1991 - 1994 Computer Science
Engineer's Degree
B. M. S. College of Engineering
1991 - 1994 Vijaya High School, Jayanagar, Bangalore
1989 - 1990 PCMB
Pre-University
National College, Jayanagar Branch

Head line
Director, IT ( IT Compliance and IT Audits)

Summary
Work, Customer interaction, Managing project

Languages
Hindi, English, Konkani, Kannada, Marathi, Arabic

Courses
ITIL Foundation Certification
ITIL Service Design
ITIL Service Opeations
ITIL Service Transition
Microsoft Certified Engineer
Microsoft Certified Trainer
Verafirm Certified Professional
Vmware Certified Associate - Data centre and Virtuatlization
Vmware Certified Associate - Cloud
Vmware Certified Associate - Workforce Mobility

Project s
Verafirm Certified organization
One of the prestigious project which made KPIT the first publicly listed organization in the world to be recognised
as the Verfafirm certified institution.
Verafirm Certified Professional
The Globally recognized certification for software Asset Management
CA Service Desk migration to CA SDM
Good amount of customization and leveraging the user benefits of SDM was achieved
Cummins Power Sweep Project (PS2 to PS3)
Managing the Software certification and the migration project for more than 1000 Assets was exciting. I simply
adore the processes followed.
CA Service Desk Implementation
The most challenging project in my career, as it was complete replacement of homegrown application with new
implementation of service support tool with introduction of ITIL processes. I enjoyed architecting, designing and
managing the end to end implementation.

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