R Ravindra Pawar

Position: Senior Network Administrator

Company: Hendrickson
Location: Pune, Maharashtra, India
Experience: 20 years exp

Cont act Inf o:

Phone: +91 99232 01473, +91 77989 90022, +91 20 6640 8396
Email: [email protected], [email protected],
[email protected]
Yahoo! Messenger: ravi4udilse
Skype: ravi.pawar2007

Social:

Skills
Active Directory Business Analysis CCNA Cisco Technologies Cloud and Distributed Computing

Data Center Disaster Recovery Group Policy Information Technology Infrastructure

Intrapersonal Skills IP CCTV ITIL IT Infrastructure Management IT Management IT Operations

IT Service Management It Strategy mac Negotiation Network Administration

Network and Information Security Network Design Networking Network Security Operating Systems

Pre-sales Procurement Requirements Analysis Routing SCCM Security Servers Service Delivery

Software Documentation Statistical Analysis and Data Mining Storage Systems and Management Switches

System Center Configuration Manager (SCCM) System Deployment System Monitoring Team Leadership

Team Management Technical Support Troubleshooting Vendor Management Virtualization

VMware ESX VPN Windows Server

Work experience
Nov 2022 - current time Senior Network Administrator
Hendrickson
Apr 2019 - Dec 2022 Network Administrator
Hendrickson
Oct 2017 - Mar 2019 IT Infrastructure Professional
Multiple Companies
Giving the support to companies per day chargeable Basis, doing the
assessment of their company infra and suggesting the best solution suit
requirement and budget.
Aug 2017 - Sep 2017 Senior Associate -System
GAVS Technologies
Dec 2014 - Jun 2017 IT Manager
Sumo Digital Ltd
Oversees the administration of IT infrastructure and service deliveries in India
site. Responsible for effective IT operations and serves as main point of contact
for all IT-related matters for the Company. Analysis and plans ahead the
hardware specs, software licenses & storage requirement for new upcoming
projects also act as a Project coordinator for various game projects.
Responsible for the core Corporate IT infrastructure systems, databases and
internal computing services across all businesses / Functions / locations.
Design Implement and maintain internal cloud environment that can be used to
quickly provision and decommission of VM’s required by different Projects.
Hardening the O/S & Servers and implementing security policies in place.
Ensuring the health of all mission critical hardware appliances. Ensuring
software’s updates and patches are rolled out as per schedule. Managing the
health of Servers, Virtual Machines, Citrix Servers and networks, Ensuring Servers
and Network downtimes are controlled. Configuring security features on Cisco
ASA network devices and Cisco Meraki access points. Managing SAN/NAS
storage devices. Managing data backups ensures daily and weekly data
backups are performed as per schedule. Addressing client issues with
different levels of support for more than 150 employees at local and 500 on
remote sites. Configuration of Active Directory Management, Group Policy,
DNS, DHCP Servers and Exchange Server. Successful upgradation from
Windows Server 2008 R2 standard to Windows 2012 R2 Standard. Successful
upgradation of client PC’s from Windows 8.1 to 10 Enterprise. Providing
remote application support using team Viewer, Remote Admin & VNC viewer,
SCCM RC. Vendor Management - Managing SLA with vendors builds and
maintains vendor relationship. Asset Management - deploying, operating,
maintaining, upgrading, and disposing of assets cost.
Oct 2010 - Dec 2014 Consultant - IT Infrastructure (SME)
Aegis Limited
Business SPOC •Comprehensive experience in managing the pool of 30 servers
including 4 remote sites & 8 Level 2 critical servers, active directory
management & clean up, periodical patch testing & deployment, NT data back-
ups, quota management. Ensuring the optimum up time. •Thorough experience
in setting up network infrastructure including router configuration, L3 switches,
fiber cables connection, etc. •Domain expertise in managing mail server from
server set up to routing configuration. Excellent in end user troubleshooting.
•Possesses expertise in anti-virus server installation and client configuration.
Developed team of 6 members for trouble shooting and server management.
•Cost/ time effective & innovative solutions for deployment of print servers for
all network printers & scanners for ensuring their optimum utilization. •Very
effective in patch deployment through SCCM and end user trouble shooting.
Developing the team for the same. •Very good experience in establishing
customer support system, ensuring the effective call resolution, •Leading role in
organizing customer satisfaction survey and enhancing customer satisfaction
index •Thorough experience in implementing high level of system security
measures. •Key team member for developing and implementing SOPs •Leading
and developing the result oriented multi locational IT team for various skills
Feb 2006 - Oct 2010 Consultant - IT Infrastrucure (Contract)
Essar Information Technology Limited
• Customer Engagement, Customer Satisfaction Index, Customer Dis Satisfaction
Index Analyzing ground realities, through information received from various
sources to proactively lead initiatives • Escalation Management Appreciations,
Functional Excellence, Skill Evaluation / Resource Management, Resource
Planning Interviews of Non Essar, Internal Initiatives, Demand / Capacity
Management • Operations Excellence Managing internal support through
Vendor teams, Service Desk enhancement initiatives Targets Achievement, SLA
adherence, FCR, RCA, Interaction management, Call Management Service Quality
• Controllership n Compliance On-Compliance to set timelines and processes,
Audits for SD and non-self-owned roles. • Employee Engagement KRA & Goal
Settings, Teamwork and Collaboration, Knowledge Sharing Sessions with Team
Meets, Core Team Meeting
May 2004 - Feb 2006 Sr. Technical Co-Ordinator (on Contract of M/S Inderjeet Sheth)
You Telecom India Pvt Ltd

Educat ion
2000 - 2004 North Maharashtra University
B.SC.

Head line
Sr. Network Administrator / Seasoned IT Manager | Strategic Technology Leadership | Driving Digital
Transformation | Delivering Results for 16+ Years.

Summary
A Dynamic professional around 14 years of comprehensive cross cultural experience in the areas of: IT
Infrastructure Development, Network Design & Implementation, Project / Program Management, Budget & Cost
Optimization, Client Relationship, Training & Development, Helpdesk Management Server Administration,Mail Server,
Antivirus Server, SCCM, Customer Support, Vendor management, Service Delivery, System Monitoring, Technical
Support, Software Documentation Procurement, Team Management, Asset Management Specialities Experience in
designing of IT Infrastructure and implementing the technology to support the large user group & business.
Effectively managing IT budgets & staff. Ability to deliver business needs into technology requirements to support
the company's business objectives. Successfully managing all phases of IT projects from needs analysis &
requirements definition to vendor selection,management. implementation, training & documentation Specialties: •
Manager IT • SAP/ERP Implementation Support • IT Infrastructure Management • Asset Management • IT Procurement
• Year IT Budgeting • System Administration • Project Management • Vendor Management • Internal ISO Audits •
Team Leadership . IT Vendor Management . Datacenter Management . Dell Hyper Converged Infrastructure . Cloud
Infrastructure Management . Microsoft Azure Architecture . Microsoft Enterprise Agreement experience . Microsoft
O365 License Management . IT Audit experience based in IATF. . Experienced on IAAS, PAAS, SAAS, BAAS . Azure
DevOps Licensing . Cybersecurity and Information Security using RAPID 7 • Incident/Problem/Change Management
Experience. • People Management • IT Project Management • Delivery Excellence. • Exposure on Ticketing systems
like HP Service Manager, SolarWinds ® Web Help Desk, Service Now, Cherwell etc • Extensively following ITIL process
for Problem, Incident and Change Management. • Delivery Improvement process. • Working mainly on Delivery
continual improvement. • Team Utilization and optimization used standard performance metric's. • Installation,
configuration and troubleshooting of Cisco Switches & Routers. • Lan/ Wan Monitoring SolarWinds Monitoring tool. •
Working on Cloud Computing. • Extensive knowledge of Networking • Expertise in configuring Network Security with
Checkpoint. • Expertise in monitoring tools like SolarWinds, MNS etc. • Network Solutioning as per Infrastructure
Standards. • Planning, Implementation, Monitoring, Troubleshooting & Maintenance • Extensive knowledge of
Velocloud & Fortinet SD-WAN

Languages
English
Gujarati
Hindi
Marathi

Courses
CCNA
J.C.H.N.P.
M.C.S.A.
M.C.S.E.
MCTS: Active Directory Configuring
Project s
Vmware Virtulization Project on Dell R730 and PowerVault MD3000 series DAS
Vmware Virtulization Project on Dell R730 and PowerVault MD3000 series DAS
Project Kautilya
Received Certificate of appreciation for providing end to end infrastructure support for SAP implementation at
Essar Steel India Limited, Pune in 2010
http://www.essar.com

Cert if icat ions

CCNA
70- 640 Configuring Active Direcotory

Honor & Award

25k Cash Reward for Shifting Infra setup from one location to another
sumo Digital
25k Cash Reward for Shifting Infrastructure setup from one location to another without loosing the single business
Day work.
Award from EME 2012
Essar Manufacturing Excellency
Received a gift & Certificate of appreciation during EME nite 2012 for providing end to end Infrastructure support
for CCTV Implementation at Essar Steel India Limited, Pune 2013.