General SAP Overview

2008

© 2004 Hewlett-Packard Development Company, L.P.

• Quickly review the most relevant SAP topics

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SAP Concepts
• 1,2,3 tier configurations
• Instance, Central instance, Application Server
• Type of processes
• Client (data: application, client dependant, user)
• DEV-QAS-PRD landscape
• SAP GUI
• OS users
• Unix directory structure
• SAP Kernel
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Good to Know
• dpmon
• R3status
• SAPSPI

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SAP - Start and Stop
• Start/stop – scripts, saposcol
• Start/stop logs, additional logs
• Troubleshooting the start sequence

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SAP – Logon groups
• SMLG
• Load balancing

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SAP – Access to help
• SR13

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SAP – Profiles
• Start, Default, Instance
• RZ10
• Import profiles from server
• Profile consistency check (gui or sappfpar pf=<pf>
check)

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SAP – Users, profiles, roles
• SU01
• SU01d
• SU3
• PFCG
• SUIM
• Profile parameters (password security, sap*, etc.)

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SAP – Operational Modes
• RZ04
• WP distribution
• Upgrade

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SAP – Update, Enqueue and Locks
• SM12
• SM13
• Old lock entries – can they be deleted?

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SAP – Batch Job Processing
• SM36
• SM37
• SE38
• SA38
• SE37
• SM62
• SM64
• Standard SAP jobs
• Sapxpg (start an external job from SAP)
• Sapevt (from OS trigger SAP event)
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SAP – RFC communication
• aRFC, tRFC, qRFC
• SM59
• SM58
• Test connection troubleshooting

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SAP –Transport system
• STMS
• Domain controller
• Configuration
• Manage buffer
• SE09
• SE10
• CAUTION: “Import all” (!!!!)

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SAP – Client Tools
• SCC4 – create the T000 entry
• SCC5 – delete client
• SCC8 – export client
• SCC7 – client import post-processing
• SCCL – local client copy
• SCC3 – client activities monitoring (logs)
• Client import – using tp tool
• Mind the /usr/sap/trans disk usage and logs !!!
• Test run takes as long as the real run !!!
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SAP – Printing
• SPAD
• Remote, local, network, external system
• Mass upload
• Export/Import
• Change of print server
• Delete all (!!!)

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SAP – Database operations
• DB13 – DB calendar
• DB02 – DB performance, tables, indexes
• DB12 – DB backups
• DB01 – lockwaits, deadlock situations
• DB21 – Optimizer Control
• DB6COCKPIT – DB2 specific

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SAP –SP, Addons, IS, CRT
• SPAM
• SAINT
• SPs Can be found on Marketplace. Good luck! 
• SNOTE

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SAP – Modification adjustments
• SPDD
• SPAU
• During upgrades the system is locked “tp locksys
<SID> pf=<tpprofile>”

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SAP – CCMS, System Admin Asistant
• RZ20
• Can define your own MTUs
• SSAA - tool for periodical or one-time maintenance
tasks (administration assistant)

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SAP – System tracing
• ST01
• SM59 – tracing can be enabled per RFC connection

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SAP - General checks
• SM21 – systm log
• AL08 – active users
• SM50/SM51/SM66 – process overview
• ST02 – system tuning
• ST04 – DB performance
• SICK – DB consistency, does not mean corruption
• SM02 – system messages
• ST22 – short dumps
• SM04 – user list
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SAP – SGEN
• Long running
• Resource consuming
• Many DB logs

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SAP – Unicode, Languages, MDMP
• Only – Mainly – Some – No English (menus vs
reporting)
• SE63 – Translation Workbench
• SMLT – Language Import
• Supplementation
• MDMP – dynamic code page switching
• Unicode – code page for all characters
• Unicode Migration

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SAP – Archiving
• SAP Archiving
• Archiving object
• DB15 – tables and archiving objects
• SARA – Archive administration transaction

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SAP – System Customization
• SPRO – Implementation Manager
• General SAP one-time customizations
• Specialized customization (e.g. MM, FI/CO)

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SAP – CUA, LDAP
• Central User Administration
• BD54 – Logical systems
• RFC connections, users
• SALE – ALE part of IMG
• SCUA - parameters for distribution, etc.
• !! Care with user administration in case of CUA !!
• SAP can be linked with Directory Servers
• LDAP client, data exchange

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SAP – Internet communication
• ITS (gateway between SAP and a Web server) –
required for SAP GUI HTML
• ICM (extension of SAP Kernel that reads HTML) -
SMICM
• J2EE engine (next to the ABAP engine) – runtime for
Java applications
• Web Dispatcher – single entry point, load distribution
(distributes requests to ICMs)

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SAP – External communication
• SAP Connect – SCOT define communication types:
mail, fax, etc
• SMTP plug-in – connect to a Mail server
• SAP Phone – Telephone integration (! Call centers)

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SAP – CATT or eCATT
• Test Tool – can be used centrally
• Enable at client level (SCC4)
• SECATT
• Test Script
• Test Data Container
• System Data Container
• Test Configuration  Variant
• Differences between 4.6 and 6.20 SAP releases

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SAP – Marketplace, Support, Reports
• service.sap.com – need a user
• EarlyWatch
• Go Live Report
• OSS connection
• Solution Manager

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SAP – Opening a Support Message
• Quick link /message
• Pick up the system from the list (should be there, if not
escalate to Technical Lead)
• Pick up the right component addressed by the message
(call will progress faster)
• Do NOT forget to “Commit” the case once it is
answered and you have no further questions (Hint:
don’t reply with “thanks” because you will not be able
to commit the call anymore)
• Contact 3rd line if tests or script execution is
recommended by SAP.
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SAP – Additional documentation
• help.sap.com
• service.sap.com (need a user)
• sdn.sap.com
• SAP CDs
• SAP Courses
• SAP KW (need a logon)
• Books
• Internet

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Conclusions
• Questions?
• Gaps?
• Anything missing from training?
• ?

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