Enterprise Resource Planning

An Overview of ERP Vendors

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Where to begin?
• Company goals and objectives : The primary reason to change to a new
ERP system is to support your company’s goals.  Every company has
different objectives:
• Growth goals: Can I double my business with the resources that I
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have?
• Efficiency goals: Can I task and process redundancy, so that each
element needs to occur just once, and multiple tasks can be folded
together?
• Speed to market goals: Can I bring my product to market faster,
satisfying all regulatory requirements, and thereby gain market
share faster?
• Functional software requirements :
• Underlying technology and future scalability :
• Budget and resources :
• A team you trust :
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Vendor Selection Criteria
• What is vendor’s reputation?
• How the vendor has changed organizationally in recent years
• What the vendor’s most recent products are and what new products it
plans to issue in the coming years
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• How long the vendor has been in this industry and how well it
understands its customers’ needs
• Whether the vendor has specialized experience in providing ERP solutions
to organizations of a similar size and type as yours
• The future direction of the vendor’s business and whether it is likely to
continue in its current form during the lifetime of the ERP platform
• What technologies does the ERP solution offer?
• Whether the solution can meet the technical needs of your organization
• If the solution is scalable, able to adapt in response to growing users or
increases in data
• The speed of the product and its impact on the end users
• Possible support for multisite or multi-company environments if you need
to work with multiple operations
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Vendor Selection Criteria
• What are the system’s functionalities and ease of use?
• Consider the current challenges that your organization have
• Evaluate which of the ERP system functionalities would accomplish this
• Arrange for a demonstration to see if the potential end users find the
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platform easy to use

• Extensive documentation or help files available to assist users with issues
• Inquire about integration. For instance, how does the CRM interface with
the overall ERP?
• What will the true cost of the ERP solution be?
• Evaluate the cost of the ERP platform
• Determine if the charges will be one-time or recurring
• Charges for annual maintenance as well as any upgrades
• Consider any hidden costs that might not be immediately apparent
• Estimate whether the projected return on investment will be significantly
more than the costs.

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Vendor Selection Criteria
• What kind of support and training will be provided?
• How the vendor will ensure a successful ERP implementation
• What the process is for organizations to smoothly transition to the use of
the new system
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• Any training that will be available to the members of your organization

during and after the installation process
• The availability of the system’s source code once the platform is in place
so you can develop the software and fix bugs in-house
• If the source code will not be available, find out how often the vendor
plans on fixing bugs or how often they plan to release system updates
• Whether the vendor offers in-house support or outsources to another
company

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Survey conducted by Deloitte and Touche

First Time Buyers Second Time Buyers

Rank Reason Rank Reason
1 Price of Software 1 Level of support provided by reseller
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2 Ease of Implementation 2 Developer’s track record of performance

3 Ease of Use 3 Ability to fit to business
4 Ability to fit to business 4 Growth potential
5 Functionality 5 Price of Software
6 Ability to work with existing hardware 6 Quality of documentation
7 Growth potential 7 Functionality
8 Level of support provided by reseller 8 Ease of Use
9 Quality of documentation 9 Ease of Implementation
10 Developer’s track record of performance 10 Ability to work with existing
hardware

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ERP Vendors Comparison
Vendor Deployment Company Size Platform Price
SAP Cloud, On-Premise Small Windows
ByDesign Medium Mac
Linux

Oracle Cloud, On-Premise Small Windows

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JD Edwards Medium Mac

EnterpriseOne Large Linux

Microsoft Cloud, On-Premise Small Windows

Dynamics ERP Medium Mac
Linux

Sage Cloud, On-Premise Small Windows

Business Cloud Medium Mac
Enterprise Large Linux
Management

Epicor Cloud, On-Premise Small Windows

ERP 10 Medium Mac
Large Linux

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Softwares, Applications, & Products in Data Processing (SAP)
Started by five former IBM engineers in Germany in 1972 for producing
integrated business application software for the manufacturing enterprise
(SAP, 2001). Its first ERP product, R/2, was launched in 1979 using a
mainframe-based centralized database that was then redesigned as
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client/server software R/3 in 1992. System R/3 was a breakthrough and by

1999 SAP AG became the third largest software vendor in the world and
the largest in the ERP sector.
SAP Products Range:
Business One
Business All-in-One
SAP S/4HANA
SAP CRM
SAP Cloud

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Microsoft Dynamics
The Microsoft Dynamics portfolio first started with Microsoft’s acquisition
of Great Plains Software in 2001. During the acquisition, Microsoft also
gained Solomon, which was previously acquired by Great Plains Software.
In 2002, Microsoft acquired the Danish software company Navision and at
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the same time picked up the Axapta product. Combined, these four
products made up Microsoft’s Business Solutions Group, which was later
renamed Microsoft Dynamics. To further unify the brand, the four
products were renamed to:
Microsoft Dynamics GP,
Microsoft Dynamics SL,
Microsoft Dynamics NAV and
Microsoft Dynamics AX.

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Microsoft Dynamics Products
Products
Dynamics AX
Dynamics GP
Dynamics NAV
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Dynamics SL
Dynamics CRM
Dynamics 360

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Oracle ERP
JD Edwards : owned by PeopleSoft
PeopleSoft : owned by Oracle

• PeopleSoft was founded by David Duffield, a former IBM employee who, like SAP’s
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founders, faced opposition from IBM for his ideas.

• PeopleSoft started with software for human resources and payroll accounting
• PeopleSoft’s success caused SAP to make significant modifications to its Human
Resources module
• PeopleSoft strengthened its offerings in the supply chain area with its acquisition of JD
Edwards
Today, PeopleSoft, under Oracle, is a popular software choice for managing human resources
and financial activities at universities.

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Enterprise Resource Planning
Oracle ERP Products

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ERP Implementers
SAP ORACLE MS DYNAMOICS
Supernova Solutions Si3 Karachi TMRC Consultants
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