SCT ea lig Working with words | Company types and activities Ponies 1 Match thes« ered Saco Eas Seed es Pred Sets Sans Banco do Brasil, CNN? company types to the pictures 1-8, Mula’ 2 > 2.1 Listen to three people at ajob fair. Which words do you hear from 12 3 > 2.1 Listen again and complete th 1 Natasha works for a company. She provides staff in the industry 2. Malik’s company produces for companies 3. William works in_ He wantsajobin the industry 4 » 2.2 Listen and underline the stress in these words pharmaceuticals electronics recruitment hotel finance automobile 5. What type of company is your company? What type of companies do you work with? > | | oo6 "A company producenproduct an sexes the wands at, A B c GlaxoSmithKline : ; Microsoft fir m7 provides/produces S2ftwat Manpower car Toyota talf Deutsche Bank AG pharmaceutical 7 Work with a partner. Take turns to make sentences about the companies in 6. Example: Sony produces el onic equipme Cy Does your company produce products or provide services? Or both? 9 > 2.3 Listen to a presentation about Kikkoman. Number the presentation P P slides A-D in the order you hear them 1-4, i c D 10 Complete the presentation with the verbs from the list. employ sell export provide uy develop Kikkoman is a Japanese company and we!__400 million litres of soy sauce every year. We? around 6,000 people in total, We * soy sauce all over the world, including Asia, North America, Australia and Europe We also‘ __new products for the pharmaceuticals industry. Restaurants, supermarkets and Asian food shops °___our products and we also *_essons in Japanese cooking ~ using Kikkoman products, of course! 11 > 2.3 Listen again and check your answers to 10. >) For more exercises, go to Practice file 2 on page 88, 12 Prepare a presentation about your company. Use some of the sentences below. 1 im 5 Weemploy __ 2 I'm from 6 Wedevelop = 3. Lwork for 7 We export to. 4 We produce/provide 8 We sell our products to 13 Now give your presentation to the class. a3.Unit 2 | Products & services ; Language at work | Present simple 1 CJisaKorean company with different business areas. Mal areas to pictures A-D below 8 We produce / produces sugar and cooking ol The We Aeypor company have / has restaurants, cafés and food erauna (Heenan e shops. It Sprovide / provides meals for restaurants, ee schools and hospitals, b_ er The company ®produce / produces films forthe We ®provide / provides a home shopping service Korean market and abroad. We 7import / rts We “Shave / has a logistics centre. it “provide / films trom foreign production companies ...and we provides transport and delivery services ®have / has eight cable TV channels ... and a chain of cinemas. 2 > 2.4 Listen to aninterview about CJ and under! line the correct verbs in italics in 1. 3 > 2.5 Listen and complete these questions and 1A = export these products? B Yes, we answers about C] — the import lms, too? GJ provide fina Provide financial services, you medicines? __.. We export medicines, 144 Answer the questions in the Language point LANGUAGE POINT We use the present simple for The verbs in 1 are in the present simple of how to form the present general facts. Complete explanations I simple 1 We add.-sor esto the verb after he, she and 2 We make questions with the words _ and 3 We make negative sentences with the wor 4 We make positive short answers with Yes, he 5. We make negative short answers with No, she —_ In conversation, we answer questions with short answers, ‘A Do you export these products? B Yes, we do, NOT Yesrtteexpert. >) For more information, go to Grammar reference on page 89. 5 Work with a partner, Name a company from a business area in 1. Use the words in italics to talk about the company. ‘Example: Canal Plus isa media company. It produces flms forthe European market. 6 Work with a partner. Ask and answer questions using the prompts below. you work for ..? ‘your company export / import ...? your company produce / provide ..? your company develop / deliver you have your department employ ...? your customers buy ...? Example: A Do you work for an Italian company? B No, Id nk for a Brazilian company. >) For more exercises, go to Practice file 2 on page 89. Practically speaking | How to say numbers 1. Can you say the numbers in A-D? 2 2.6 Listen and match A-D in 1 to the speakers 1-4, Bs bata oe) 4 3 Work with a partner: Ask and answer these questions with numbers, What year is it now? What year is the next Olympic Games? What's your office phone number? What's your company’s reception phone number? What's the number of employees in your company? What's the price of your company’s main product or service? ‘What's the price of your journey to work?icati e calls Business communication | Making phone ca! 1 > 2.7 Listen to two phone calls. Choose the correct names 0 complete the sentences, fe 1 Thereceptionist puts Anna / Peter through to Anna / 2 Anna knows / doesn't know Peter. 3. Anniais calling about the bank / an ena 4 Raymond Saddler calls his office / a hotel. : 5 The receptionist puts / doesn’t put Raymond through to another Raymond is calling about meeting rooms / hotel room 2 > 2.7 Listen to the two phone calls again. Who says these expression the two phone calls? Tick (7) the correct box. Receiver? Caller and ee Receptionist. ‘Receiver’ 1 Good moming. TE Media Good morning, This is Anna Lillis from OPT Bank Is Peter Bawden there, please? Yes, Yl put you through. Hello, Peter Bawden speaking 6 Hi, Peter. Ie Anna Lillis [7 Vm calling about 8 See you (soon, "9 Hello. The Dubai Grand Hotel [10 How can Thelp your uur help. [11 Thanks for yor [12 You're welcome. 3 Complete the to phone call Use the expressions in 2 to help you. Practise the phone cals with your partner. Use your own name and company name 1 A Hello, Dubai Hire Cars. How I B Hello, This is _ from Prices +». and you can pay by credit card, A That's great. Thanks for your B____welcome. A Goodbye B 2 A Good moming. you? your B Good moming. Thisis__ from. Niki Alstom , please? A Yes, Tl you B Thanks «+. Goad. See you tomorrow then. A Yes, Bye. ) For more exercises, go to Practice file 2 on page 8g, 4 Work in groups of two or thre. Practise stating and ena Use these reasons forcaling, or your own idease NS Phone calls. + today'smecting «next weeks vit teconpWhat does Hungary export and import? What types of business are important in Hungary? Read the country profile and check your ideas, Work with a partner or in small groups, Discuss these questions, 1 How is Hungary the same or different from your country? 2 What types of business jortant in your countey? 3. What does your country produce? 4 5 What services does it provide? What products does it export and import? Workin groups of four. Student A, turn to page 110. Student B, tun to page 116. Student C, turn to page 117, Student D, turn to page 114. ake turns to read out each of yoursentences, Use the information to complete your company profile2 | Practice file Working with words Business communication 1 Mateh 1-4 too-ah then 5-7 tne-g to make seniencas, 2” Choose the correct answer, Aor b Te epOY 1 Hello, Shen's Cars. 2 Weexport to a... What do you want? 3. We produce b ., How can Thelp you? 4 Customers buy _ 2 Thanks for your help. a the Asian market a. You're welcome. & our financial services from banks, b Please. © 6,000 people at our company, worldwide. 3 Charlie Tieng speaking. d electronic components for computers 4a Hello Charlie, Lam Matt 5 Weprovide __ b Hello Charlie. I's Matt, 6 Wesel 4 See you soon. 7 Wedevelop __ a Yes, thanks; © new technology for telecommunications, Bybee yaa {training for our software, 5. Is Jo Harkett there, please? oe ‘Our products to supermarkets, Complete this crossword, fr a. Yes, 1'll put you in, b Yes, ll put you through. Put each part of the phone conversation in the correct order 1-4, 1a __ Good aftemoon, This is Clive Patrull from BHH. Is Rosa Barrera there, please? b __ Thank you. ¢ ___ Good afternoon. YC Windows. How can | help you? d __ Yes,1'll put you through. 2a __ Hi Clive. How are you? b __ Hello. Rosa Barrera speaking. ¢ __ Fine, thanks. I'm calling about our meeting. d___ Hi, Rosa. It's Clive Patrull, 3 @ __ OK, thanks, See you there. b __ That's right, © __ See you. Bye. d___ So, it’s conference room 2? 3 Complete the conversation with the correct words. 1 A company finds new employees. (11 letters) Hello, Sa a antl 2 This company sells houses and offices. (4,6 letters) eae 3. Banks provide us with __ services, (9 letters) cll rT Mle Rous from Mersie 4 Hotels and restaurants are in the industry. i ee your! (11 letters) ‘A ...and I'llemail you the price list. 5 Samsung is an ___ company (11 letters) Bithatsgaee the price = 6 Microsoft produces this. (8 letters) AL phe eeeyour ye 7 Car production is part of the ___ industry. Tate ‘welcome, (10 letters) ottLanguage at work Positive work Negative: don'tido not work He doesn'tidaes mot ork | Questions: Do | Do u Short answers: | Yeshlo + subject + doiia ¥e “ heh Ido Yes, he doe they don't No, it doesn’t Careful: Ureshe question forms. Spelling Most verbs He works, imports, sells, buys Verbs ending in She goes, watches, misses, washes, fixes Verbs with consonant + -y: replace the -y with apply — he applies, try she tries, fly it flies No-s on main verb in negative and Exceptions: Have — has Use To talk about general facts. Glaxo produces pharmaceutical products. BMW doesn’t provide financial services. Do you produce electronics? No, 1 don't, 1 work in the service industry jete the email with the cor verbs from the list. 1 3 4 7 Your company em pany em To: Kiaudia@bn From: sf Subject: New cus Hello Klaudia, Correct the mistakes in 1-7. You do work for Terranova? We imports most of ou products. Nokia doesn’t works in the tomobile industry Does Jane work for HSBC? Yes, she do. Do you work in the recruitment industry? Yes, L work. Max doesn’t develops software. He provides software training, loys 500 people: