ASB EC135H-05A-001

Valid for Version(s): T3H, P3H, 635 T3H, 635 P3H

ALERT SERVICE BULLETIN

PROTECTIVE MEASURE

UNSCHEDULED MAINTENANCE CHECKS - Supplementary Inspections

Check of the Ethernet connection of Equipment with the MFDs
ATA: 42 INTEGRATED MODULAR AVIONICS (IMA)

Revision No. Date of issue

Revision 0 2022-07-07

Summary:

With this Alert Service Bulletin (ASB), Airbus Helicopters introduces a recurring check of the
Ethernet connection of equipment with the Multi Function Displays (MFDs) to limit the risk of
a multiple MFD failure in flight. If applicable, operating limitations for specific configurations
must be identified.

Compliance:

It is mandatory to comply with this ASB.

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ASB EC135H-05A-001
1 PLANNING INFORMATION
1.A EFFECTIVITY

1.A.1 Helicopters/installed equipment and parts

EC135 T3H, P3H, 635 T3H, 635 P3H, S/N 2001 and up.

MFD2
MFD4
MFD1

1.A.2 Non-installed equipment and parts

Not affected.

1.B ASSOCIATED REQUIREMENTS

None.

1.C REASON
Airbus Helicopters has been informed of an event where all MFDs failed in flight. One
MFD could be restarted to complete the flight.
Analysis revealed an Ethernet network anomaly which could lead to the loss of one
or multiple MFDs.
To limit the risk of a multiple MFD failure in flight, Airbus Helicopters thus requests a
periodic check on MFD of the correct connection of equipment to the Ethernet
network on the Helionix avionics.

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ASB EC135H-05A-001
1.D DESCRIPTION
This ASB includes the work steps that follow:
- Do a test procedure in Maintenance Mode to check the MFDs, the Aircraft
Management Computers (AMCs) and the Data Transfer Device (DTD).
- Do a test procedure in Operational Mode to check the Dynamic Monitoring
Acquisition Unit (DMAU) and the DTD.
- If necessary, do a troubleshooting procedure.
- If necessary, attach minimum one operating-limitation-label to the instrument
panel.

1.E COMPLIANCE

1.E.1 Compliance at helicopter manufacturer level

Helicopters/installed equipment and parts:
Airbus Helicopters makes it mandatory to comply with the instructions of Section 3.
of this ASB before the delivery of the helicopter.
Non-installed equipment and parts:
Not affected.

1.E.2 Compliance in service

Helicopters/installed equipment and parts:
First time inspection:
Comply with Section 3 of this ASB not more than 50 Flight hours (Fh) (+ 5 Fh
tolerance) after you received this ASB (refer to the issue date on the page footer).
Recurring inspection:
Comply with Section 3 of this ASB every 100 Fh (+ 10 Fh tolerance) and on condition:
- After any maintenance task leading to disconnection / reconnection of any
Ethernet connector.
- After any MFD failure.
General:
If this ASB cannot be accomplished within the compliance time as shown above,
attach the operating-limitation-label(s) as shown in Section 3.B.5.2 and obey the
operating instructions in Section 3.D until you comply with the complete
accomplishment procedure.
Non-installed equipment and parts:
Not affected.

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ASB EC135H-05A-001
1.F APPROVAL
Approval of this document:
The technical content of this document is approved under the authority of
DOA No. EASA.21J.700.

1.G MANPOWER

NOTE For troubleshooting, additional 12 hours can be necessary.

The man-hours are an estimate given for information only and for a standard
helicopter configuration.

Qualification Mechanic Electrician* Pilot Others

Estimated 0.25 h
- - -
Man-hours (test procedure)
* This ASB can also be accomplished by a pilot or equivalent with the correct
training and accreditation in accordance with the local maintenance regulations
in force.

1.H WEIGHT AND BALANCE

Not changed.

1.I POWER CONSUMPTION

Not affected.

1.J SOFTWARE UPGRADES/UPDATES

None.

1.K REFERENCES
AMM, WDM, MTC.

1.L OTHER AFFECTED PUBLICATIONS

Not affected.

1.M INTERCHANGEABILITY OR MIXABILITY OF PARTS

Interchangeability:
Not affected.
Mixability:
Not affected.

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ASB EC135H-05A-001
2 MATERIAL INFORMATION
2.A MATERIAL: PRICE - AVAILABILITY - PROCUREMENT
None.

2.B LOGISTIC INFORMATION

None.

2.C MATERIAL REQUIRED PER HELICOPTER/COMPONENT

None.

2.D MATERIAL TO BE RETURNED

None.

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ASB EC135H-05A-001
3 ACCOMPLISHMENT INSTRUCTIONS
3.A GENERAL
Obey the “General Recommendations for Working on Helicopters” (AMM 03-10-02, 2-1).
NOTE According to the configuration, the setup shown in the figures can
be different.
3.B WORK STEPS

Start

Do the test procedure in maintenance

mode (Section 3.B.1)

”NORMAL”
is shown in green No
on all MFDs in all
lines as shown in
Figure 1? Do the troubleshooting after test in
maintenance mode (Section 3.B.2) or attach the
operating-limitation-label(s) (Section 3.B.5)
Yes

HMS is
No installed and
operating?

Yes

Do the test procedure in operational

mode (Section 3.B.3)

Data is “OK” No
as shown in
Figure 4?
Do the troubleshooting after test in
operational mode (Section 3.B.4) or attach the
Yes operating-limitation-label(s) (Section 3.B.5)

End

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ASB EC135H-05A-001
3.B.1 Test procedure in maintenance mode
1. Start the Helionix maintenance mode (AMM 46-00-00, 5-2).

NOTE An example of the indication of “XXXXXX” in yellow and “NORMAL”

in green is shown in Figure 1.

NOTE During the starting procedure it is usual that “XXXXXX” in yellow is

shown on the MFD.
2. Wait approximately 40 seconds to allow all MFDs to perform their starting
procedure.
3. Make sure that “NORMAL” stays in green on all lines on all MFDs for a minimum
of five minutes.
4. If within the five minutes “XXXXXX” was shown or flashed in yellow on any line
on any MFD, identify and record the related lines and the position of the MFD.
5. Interpretation of the results:
a. If “NORMAL” stays in green on all lines on all MFDs, do Section 3.B.3.
b. If “XXXXXX” was shown or flashed in yellow on any line on any MFD, do
Section 3.B.2.

GMM STATUS GMM STATUS

AMC 1.11.1 NORMAL AMC 1.11.1 NORMAL
AMC 1.11.2 NORMAL AMC 1.11.2 NORMAL

AMC 1.12.1 NORMAL AMC 1.12.1 XXXXXX

AMC 1.12.2 NORMAL AMC 1.12.2 NORMAL

DTD 1.51 NORMAL DTD 1.51 NORMAL

MFD 1.21 SR1 NORMAL MFD 1.21 SR1 NORMAL

MFD 1.21 SR2 NORMAL MFD 1.21 SR2 NORMAL

MFD 1.22 SR1 NORMAL MFD 1.22 SR1 NORMAL

MFD 1.22 SR2 NORMAL MFD 1.22 SR2 NORMAL

MFD 1.24 SR1 NORMAL MFD 1.24 SR1 NORMAL

MFD 1.24 SR2 NORMAL MFD 1.24 SR2 NORMAL

OK NOK
Figure 1

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ASB EC135H-05A-001
3.B.2 Troubleshooting procedure after test in maintenance mode
3.B.2.1 If “XXXXXX” was shown or flashed in yellow on the line DTD on all MFDs and/or if
“XXXXXX” was shown or flashed in yellow on most of the lines on all MFDs:
1. Replace the DTD by an airworthy DTD (AMM 42-94-00, 4-1, AMM 42-94-00, 4-2).
2. Do Section 3.B.1 once again.
3. If the failure still exists, go to Section 3.B.5.
3.B.2.2 If “XXXXXX” was shown or flashed in yellow on more than one line of one MFD
and “XXXXXX” was shown or flashed in yellow only on the line corresponding to
this MFD SR1 channel on all other MFDs (see example on Fig. 2)
or
If “XXXXXX” was shown or flashed in yellow on one line corresponding to one
MFD SR2 channel on all MFDs (see example on Fig. 3):
1.21 1.24 1.22
GMM STATUS GMM STATUS GMM STATUS
AMC 1.11.1 NORMAL AMC 1.11.1 NORMAL AMC 1.11.1 XXXXXX
AMC 1.11.2 NORMAL AMC 1.11.2 NORMAL AMC 1.11.2 XXXXXX

AMC 1.12.1 NORMAL AMC 1.12.1 NORMAL AMC 1.12.1 XXXXXX

AMC 1.12.2 NORMAL AMC 1.12.2 NORMAL AMC 1.12.2 XXXXXX

DTD 1.51 NORMAL DTD 1.51 NORMAL DTD 1.51 XXXXXX

MFD 1.21 SR1 NORMAL MFD 1.21 SR1 NORMAL MFD 1.21 SR1 XXXXXX
MFD 1.21 SR2 NORMAL MFD 1.21 SR2 NORMAL MFD 1.21 SR2 XXXXXX

MFD 1.22 SR1 XXXXXX MFD 1.22 SR1 XXXXXX MFD 1.22 SR1 NORMAL
MFD 1.22 SR2 NORMAL MFD 1.22 SR2 NORMAL MFD 1.22 SR2 XXXXXX

MFD 1.24 SR1 NORMAL MFD 1.24 SR1 NORMAL MFD 1.24 SR1 XXXXXX
MFD 1.24 SR2 NORMAL MFD 1.24 SR2 NORMAL MFD 1.24 SR2 XXXXXX

NOK
Example of failure on MFD2 SR1 channel
Figure 2
1.21 1.24 1.22
GMM STATUS GMM STATUS GMM STATUS
AMC 1.11.1 NORMAL AMC 1.11.1 NORMAL AMC 1.11.1 NORMAL
AMC 1.11.2 NORMAL AMC 1.11.2 NORMAL AMC 1.11.2 NORMAL

AMC 1.12.1 NORMAL AMC 1.12.1 NORMAL AMC 1.12.1 NORMAL

AMC 1.12.2 NORMAL AMC 1.12.2 NORMAL AMC 1.12.2 NORMAL

DTD 1.51 NORMAL DTD 1.51 NORMAL DTD 1.51 NORMAL

MFD 1.21 SR1 NORMAL MFD 1.21 SR1 NORMAL MFD 1.21 SR1 NORMAL
MFD 1.21 SR2 NORMAL MFD 1.21 SR2 NORMAL MFD 1.21 SR2 NORMAL

MFD 1.22 SR1 NORMAL MFD 1.22 SR1 NORMAL MFD 1.22 SR1 NORMAL
MFD 1.22 SR2 XXXXXX MFD 1.22 SR2 XXXXXX MFD 1.22 SR2 XXXXXX

MFD 1.24 SR1 NORMAL MFD 1.24 SR1 NORMAL MFD 1.24 SR1 NORMAL
MFD 1.24 SR2 NORMAL MFD 1.24 SR2 NORMAL MFD 1.24 SR2 NORMAL

NOK
Example of failure on MFD2 SR2 channel
Figure 3

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ASB EC135H-05A-001
NOTE With examples shown in Figure 2 and 3, the affected MFD
corresponds to the MFD2.
1. Swap the affected MFD with another one (AMM 42-31-00, 4-1, AMM 42-31-00,
4-2).

NOTE Identify carefully the previous and the new position of the affected
MFD.
2. Do Section 3.B.1 once again.
3. If “XXXXXX” is still shown or flashed in yellow on the same MFD S/N (which is
now installed on a new position):
a. Replace the affected MFD by an airworthy MFD (AMM 42-31-00, 4-1,
AMM 42-31-00, 4-2).
b. Do Section 3.B.1 once again.
c. If the failure still exists, go to Section 3.B.5.
4. If “XXXXXX” is still shown or flashed in yellow on the same MFD position than
previously (which is now a new S/N):
a. Replace the DTD by an airworthy DTD (AMM 42-94-00, 4-1, AMM 42-94-00, 4-2).
b. Do Section 3.B.1 once again.
c. If “XXXXXX” is still shown or flashed in yellow on the same MFD position,
disconnect the associated Ethernet wires as defined below:
- MFD1 → connector 10FNCA (of MFD1) and 83FNCA (of DTD)
(WDM 42-31-01-000)
- MFD2 → connector 20FNCA (of MFD2) and 83FNBA (of DTD)
(WDM 42-31-00-000)
- MFD4 → connector 40FNCA (of MFD4) and 83FNBA (of DTD)
(WDM 42-31-00-000)

(1) If the contacts inside the connectors are not plugged and/or not locked,
plug and lock the contacts in the connector (MTC 20-80-20-101).

(2) Do a continuity test of the associated Ethernet wires (MTC 20-02-01-602).

(3) If the continuity test is not satisfactory, check and repair the associated
wires (MTC 20-80-20-442).

(4) Install again the Ethernet wires as previously removed.

(5) Do Section 3.B.1 once again.

(6) If the failure still exists, go to Section 3.B.5.

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ASB EC135H-05A-001

3.B.2.3 If “XXXXXX” was shown or flashed in yellow on one line corresponding to one
AMC channel on all MFDs:
1. Swap the affected AMC (the one corresponding to the line with yellow
“XXXXXX”) with the other one (AMM 42-21-00, 4-1, AMM 42-21-00, 4-2).

NOTE Identify carefully the previous and the new position of the affected
AMC channel.
2. Do Section 3.B.1 once again.
3. If “XXXXXX” is still shown or flashed in yellow on the same AMC S/N (which is
now installed in a new position):
a. Replace the affected AMC by an airworthy AMC (AMM 42-21-00, 4-1,
AMM 42-21-00, 4-2).
b. Do Section 3.B.1 once again.
c. If the failure still exists, go to Section 3.B.5.
4. If “XXXXXX” is still shown or flashed in yellow on the same AMC position than
previously (which is now a new S/N):
a. Replace the DTD by an airworthy DTD (AMM 42-94-00, 4-1, AMM 42-94-00, 4-2).
b. Do Section 3.B.1 once again.
c. If “XXXXXX” is still shown or flashed in yellow on the same MFD position,
disconnect the associated Ethernet wires as defined below:
- AMC1 channel 1 → connector 31VECAA (of AMC1) and 83FNCA (of DTD)
(WDM 42-31-00-000)
- AMC1 channel 2 → connector 31VECBA (of AMC1) and 83FNCA (of DTD)
(of DTD) (WDM 42-31-00-000)
- AMC2 channel 1 → connector 32VECAA (of AMC2) and 83FNBA (of DTD)
(of DTD) (WDM 42-31-00-000)
- AMC2 channel 2 → connector 32VECBA (of AMC2) and 83FNBA (of DTD)
(of DTD) (WDM 42-31-00-000)

(1) If the contacts inside the connectors are not plugged and/or not locked,
plug and lock the contacts in the connector (MTC 20-80-20-101).

(2) Do a continuity test of the associated Ethernet wires (MTC 20-02-01-602).

(3) If the continuity test is not satisfactory, check and repair the associated
wires (MTC 20-80-20-442).

(4) Install again the Ethernet wires as previously removed.

(5) Do Section 3.B.1 once again.

(6) If the failure still exists, go to Section 3.B.5.

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ASB EC135H-05A-001
3.B.3 Test procedure in operational mode

EFFECTIVITY All helicopters without or with inoperative Health Monitoring

System (HMS).
1. It is not necessary to do the test procedure in operational mode. Go to
Section 3.B.6.

EFFECTIVITY All helicopters with operating HMS.

2. De-energize the helicopter electrical system (AMM 24-00-00, 2-1).
3. Energize the helicopter electrical system (AMM 24-00-00, 2-1).

NOTE MFD4 is the master for some systems and can be used for the
procedure below.
4. On the MFD push the following buttons to open the page as shown in Figure 4:
- VMS
- SYST
- MAINT
- HMS.
5. Make sure that for a minimum of five minutes the data stays “OK” and does not
flash as shown in Figure 4:
a. If the data is “OK” as shown in Figure 4, do Section 3.B.6.
b. If the data is “NOK” or flashed as shown in Figure 4, do Section 3.B.4.

MAIN ROTOR TUNING MAIN ROTOR TUNING

GND
HOVER
DATA NOT AVAILABLE
80KTS
120KTS

OK NOK
Figure 4

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ASB EC135H-05A-001
3.B.4 Troubleshooting procedure after the test in operational mode
If the message “DATA NOT AVAILABLE” was shown or flashed:
1. Replace the DMAU by an airworthy DMAU (AMM 31-34-00, 4-7).
2. Do Section 3.B.3 once again:
3. If the failure still exists, replace the DTD by an airworthy DTD (AMM 42-94-00, 4-1,
AMM 42-94-00, 4-2).
4. Do Section 3.B.3 once again.
5. If the failure still exists, disconnect the associated Ethernet wires as defined here
below:
- DMAU → connector 5800UCBA (of DMAU) and 83FNBA (of DTD)
(WDM 31-34-00-000).
- If the contacts inside the connectors are not plugged and/or not locked, plug
and lock the contacts in the connectors (MTC 20-80-20-101).
- Do a continuity test of the associated Ethernet wires (MTC 20-02-01-602).
- If the continuity test is not satisfactory, check and repair the associated
wires (MTC 20-80-20-442).
- Install again the Ethernet wires as previously removed.
6. Do Section 3.B.3 once again.
7. If the failure still exists, go to Section 3.B.5.

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ASB EC135H-05A-001
3.B.5 Other failure cases
1. If the troubleshooting does not give the solution, obey the operating instructions
in Section 3.D.
2. Attachment of the operating-limitation-label(s):
a. Make minimum one label (1, Fig. 5) (locally made) with the following
properties:
- Text to read: FLIGHTS IN IMC AND NIGHT VMC ARE PROHIBITED
- Font in white color on a red background or in red color with a white
background
- Font size more than or equal to 4 mm
- The label must not be easily erasable or damageable.
b. Attach the label(s) (1) to the instrument panel (2). Make sure that the pilot
and the copilot have a satisfactory view of the label(s) (1).
FLIGHTS IN IMC AND NIGHT VMC
ARE PROHIBITED
1 or
2
FLIGHTS IN IMC AND NIGHT VMC
ARE PROHIBITED

1 Label
2 Instrument panel

Figure 5

3. Contact Airbus Helicopters at the address that follows to get a technical solution:
Airbus World: Technical Request Management
https://airbusworld.helicopters.airbus.com
4. Go to Section 3.B.6.

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ASB EC135H-05A-001
EFFECTIVITY All helicopters.

3.B.6 Final steps

1. Do tests for every disconnected and reconnected equipment as listed below:
- DTD (AMM 42-94-00, 5-1)
- MFD (AMM 42-31-00, 5-1)
- AMC (AMM 42-21-00, 5-1)
- DMAU (AMM 31-34-00, 5-1)
2. De-energize the helicopter electrical system (AMM 24-00-00, 2-1).
3. If the test procedures in Section 3.B.1 and, if applicable, in Section 3.B.3 were
satisfactory, remove the label(s) (1, Fig. 5).

3.C COMPLIANCE CONFIRMATION

Compliance with this document:
Record full compliance with this ASB, with the revision number, in the helicopter
documents.
Record full compliance with this ASB, with the revision number, in the log card of the
equipment (if a log card exists).
After accomplishment of this ASB, the pilots must be informed on its content.
Record the full compliance with this ASB (see IN 3785-I-00 for instructions):
QR-Code or hypertext link

NOTE
The recording of compliance with ASBs in the SB
Insight tool does not replace the recording in the
helicopter documents.

ASB EC135H-05A-001

3.D OPERATING AND MAINTENANCE INSTRUCTIONS

Operating instructions:
If Section 3.B.5.1 applies, flights in Instrument Meteorological Conditions (IMC) and
night Visual Meteorological Conditions (VMC) are prohibited.
Maintenance instructions:
None.

4 APPENDIX
None.

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