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Entrep-Module-4 For Student

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maldito
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© © All Rights Reserved
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11

ENTREPRENEURSHIP
Quarter 1 – Module 4
ENTREPRENEURSHIP

Recognize the importance of marketing mix


in the development of marketing strategy
Entrep– Grade 12
Alternative Delivery Mode
Quarter 1 – Module 4- ENTREPRENEURSHIP: Recognize the importance of
marketing mix in the development of marketing strategy.
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall


subsist in any work of the Government of the Philippines. However, prior
approval of the government agency or office wherein the work is created
shall be necessary for exploitation of such work for profit. Such agency or
office may, among other things, impose as a condition the payment of
royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos,


brand names, trademarks, etc.) included in this module are owned by their
respective copyright holders. Every effort has been exerted to locate and
seek permission to use these materials from their respective copyright
owners. The publisher and authors do not represent nor claim ownership
over them.

Published by the Department of Education


Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module


Writer: Amecia Ray D. Mamigo
Editor: Ellen E. Edrial, EdD
Reviewer: Ellen E. Edrial, EdD
Illustrator: None
Layout Artist/Typesetter:
Management Team: Senen Priscillo P. Paulin, CESO V Rosela R. Abiera
Fay C. Luarez, TM, EdD., PhD. Maricel S. Rasid
Nilita L. Ragay, EdD Elmar L. Cabrera
Adolf P. Aguilar
Antonio B. Baguio, EdD

Printed in the Philippines by ________________________

Department of Education –Region VII Schools Division of Negros Oriental

Office Address: Kagawasan, Ave., Daro, Dumaguete City, Negros Oriental


Tele #: (035) 225 2376 / 541 1117
E-mail Address: [email protected]
11
ENTREPRENEURSHIP
Quarter 1 – Module 4

Recognize the importance of


marketing mix in the development of
marketing strategy.
Introductory Message
For the Facilitator:

Welcome to the Entrepreneurship Alternative Delivery Mode (ADM) Module


4, Recognize the importance of marketing mix in the development of
marketing strategy.
This module was collaboratively designed, developed and reviewed by
educators both from public and private institutions to assist you, the
teacher or facilitator in helping the learners meet the standards set by the K
to 12 Curriculum while overcoming their personal, social, and economic
constraints in schooling.

This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore,
this also aims to help learners acquire the needed 21st century skills while
taking into consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the
body of the module:

The ability to listen is as important as the


ability to speak.” -Sheryl Sandberg

As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing
them to manage their own learning. Furthermore, you are expected to
encourage and assist the learners as they do the tasks included in the
module.

For the Learner:


Welcome to the Entrepreneurship Alternative Delivery Mode (ADM) Module
4 on recognizing the importance of marketing mix in the development
of marketing strategy.

This module is designed to provide you with fun and meaningful


opportunities for guided and independent learning at your own pace and

ii
time. You will be enabled to process the contents of the learning resource
while being an active learner.

This module has the following parts and corresponding icons:

This will give you an idea of the skills or


What I Need to Know competencies you are expected to learn in
the module.

This part includes an activity that aims to


check what you already know about the
What I Know
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.
This is a brief drill or review to help you link
What’s In the current lesson with the previous one.

In this portion, the new lesson will be


What’s New introduced to you in various ways; a story, a
song, a poem, a problem opener, an activity
or a situation.
This section provides a brief discussion of
What is It the lesson. This aims to help you discover
and understand new concepts and skills.

This comprises activities for independent


practice to solidify your understanding and
What’s More
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.
This includes questions or blank
What I Have Learned sentence/paragraph to be filled into process
what you learned from the lesson.
This section provides an activity which will
What I Can Do help you transfer your new knowledge or
skill into real life situations or concerns.
This is a task which aims to evaluate your
Assessment level of mastery in achieving the learning
competency.
In this portion, another activity will be given
Additional Activities to you to enrich your knowledge or skill of
the lesson learned.

Answer Key This contains answers to all activities in the


module.

iii
At the end of this module you will also find:

References This is a list of all sources used in


developing this module.
The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any
part of the module. Use a separate sheet of paper in answering the
exercises.
2. Don‟t forget to answer What I Know before moving on to the other
activities included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through
with it.
If you encounter any difficulty in answering the tasks in this module, do
not hesitate to consult your teacher or facilitator. Always bear in mind
that you are not alone.

We hope that through this material, you will experience meaningful


learning and gain deep understanding of the relevant competencies. You
can do it.

iv
TABLE OF CONTENTS

CONTENT PAGES

TITLE PAGE ------------------------------------------------ i

INTRODUCTORY MESSAGE --------------------------------- ii


For the Facilitator --------------------------------- ii
For the learner ----------------------------------------- ii

WHAT I NEED TO KNOW --------------------------------- 1


Learning Competency --------------------------------- 1
Learning Objectives --------------------------------- 1

WHAT I KNOW ------------------------------------------------ 1


Task 1 ------------------------------------------------ 1

WHAT‟S IN ------------------------------------------------ 2
Task 2 ------------------------------------------------ 2

WHAT‟S NEW ------------------------------------------------ 3


Task 3 ------------------------------------------------ 3

WHAT IS IT ------------------------------------------------ 4

WHAT‟S MORE ------------------------------------------------ 7


Task 4 ------------------------------------------------ 7

WHAT I HAVE LEARNED --------------------------------- 7


Task 5 -------------------------------- 7

WHAT I CAN DO ---------------------------------------- 8


Task 6 ------------------------------------------------ 8

ASSESSMENT ------------------------------------------------ 9

GLOSSARY ------------------------------------------------ 10

ANSWER KEYS ------------------------------------------------ 11

REFERENCE LIST -------------------------------------------- 12

v
WHAT I NEED TO KNOW

Module 4: Describe the Marketing Mix (7Ps) in relation to the


business opportunity.

This module enables you to explore the world of marketing


specifically on marketing mix. It is the first move taken when starting to
plan for a product or service. The tasks in this module will let you discover
more about the components of marketing mix and the 7Ps. Here, you will
be taught how you can use them to develop a successful marketing strategy.

Learning Competency
Describe the Marketing Mix (7Ps) in relation to the business opportunity
CS_EP11/12ENTREP-0h-j-10)

Learning Objectives:

After going through the module, you are expected to:


1. Describe the elements of the 7P‟s in marketing mix.
2. Apply critical thinking skills about marketing concepts through
written activities.
3. Demonstrate creativity and self-governing skills.

WHAT I KNOW

Task 1

Direction: Fill in the blank with the choices found in the box. Write your
answer on your notebook.

Target Market Place Maturity Distribution

Reminding Marketing Marketing mix

Marketing strategy Price Promotion

1. The two steps in developing a marketing strategy include identifying a


_________________ ___________________ and developing a marketing mix.

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2. A firm‟s marketing mix consists of four elements including price,
______________, promotion and product.
3. The product life cycle consists of the following stages: • Introduction •
Growth • ________________, and • Decline.
4. The three main roles of a promotional strategy involve informing the
target market, persuading them and __________________ the intended
audience of the company‟s product/service/event.
5. _____________ is defined as determining the best methods to be used so
customers are easily able to locate, obtain, and use the
products/services/events of an organization.
6. _____________is the activity, set of institutions, and processes for creating,
communicating, delivering, and exchanging offerings that have value for
customers, clients, partners, and society at large.
7. The amount of money that your customers have to pay in exchange for
the product or service is _____________.
8. ____________ is where they should sell a product and how to deliver the
product to the market.
9. A ________________ includes multiple areas of focus as part of a
comprehensive marketing plan.
10. _____________ refers to a business's overall game plan for reaching
prospective consumers and turning them into customers of the
products or services that the business provides.

WHAT’S IN

Task 2

Direction: In you notebook, answer the following questions:

Source: P&G in the Philippines

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1. Are these brands familiar? ___
2. Are you using these brands of products?______
3. Are these available in the market?_______
4. How do these products able to reach you?________
5. Are these products affordable?_______
6. In what situations do companies of these products offer promos?______

WHAT’S NEW

Task 3

Direction: Accomplish this task in your notebook.

Source: www.Pinterest.com

Explore!

1. In business, what does the picture suggest?


2. Is business similar to playing chess? Why? Why not?
3. Do you think you could only win the game by chances?
4. Is a strategic plan important in order for the products/services to
succeed in the market place? Why?
5. In your opinion, how do you create a win-win situation despite of massive
competition?

-3-
WHAT IS IT

The 7 Ps marketing mix is a marketing tool and strategy that will help your
business to develop it‟s marketing and business success by focusing on
specific areas. Historically, the marketing mix was just 4Ps, but 3 more were
added and it is now suggested that all 7 are considered as part of your
marketing and promotional strategy, particularly if you are a service
provider. www.multiliteraciesproject.com

What is the 7 p‟s marketing mix used for?


These 7 Ps are predominantly used by businesses as a focal point and as
part of an overall marketing strategy.
They can assist with:
 Defining areas of success in the business that can be replicated and
built on
 Defining issues in the business that are holding you back from being
more profitable, productive or successful
 Setting objectives and targets – so you can move strategically towards
your goals
 Competitive analysis – your business position in the market against
your competitors
 SWOT analysis – analysis of your business strengths, weaknesses,
opportunities and threats
https://economictimes.indiatimes.com/definition/marketing-mix

The 7 Ps
The original 4Ps of the marketing mix tool are:
1. Product
2. Price
3. Place
4. Promotion
The additional 3Ps added, are:
5. People
6. Process
7. Physical Evidence

Using the 7Ps


You can use the 7 Ps as headings for discussion, of which the findings and
conclusions can then be added to your marketing strategy, which should
feature as part of your overall business plan.

-4-
Some of the things you can focus on under each of the 7P headings, include:

PRODUCT – this could be your SERVICE if you are a service provider


 Is your product branded effectively?
 How do your customers rate the quality of your product?
 Is there recurrent negative feedback about the same thing?
 Are there improvements that could be made?
 Is your product brand strong?
 Do you offer a guarantee?
 Do you have availability or stock?
 Could you take on more customers or orders?

PRICE
 How does your product compare when it comes to the market price?
 When was the last time you reviewed your pricing?
 When was the last time you altered your price in-line with inflation, or
market supply and demand?
 Is your pricing model clear and easy to communicate?
 Do you know your profit margin on each product you offer?
 Do you provide any added-value to your offering?
 Do you offer the most appropriate payment methods for the customer?
 Do you offer credit facilities?

PROMOTION
 What marketing communications do you have?
 Do they need updating?
 Do they give the right messages?
 How could you refine your sales process?
 What PR activity are you doing?
 Do you have a marketing budget? Should it stay the same, or change
this year?
 Do you network to promote your business?

PLACE
 Is your product available in the place where your customers shop?
 Is your product visible to your target market?
 Are you visible on social media?

PEOPLE
 Do you have the right people to sell your product / service?
 Do you have the right amount of marketing support?
 Are the right people in your team, in the right roles?
 Do you need more, or less resources?

-5-
 Could you outsource some of your work to reduce commitment on
costs?
 Do you have the right culture within the team?
 Do you have a good recruitment, training and appraisal system for
staff?

PROCESS
 Is your sales process efficient?
 Are your processes customer focused?
 Do you have a good process for dealing with technology issues?
 Have you established systems for as many things as possible within
your marketing and sales process?

PHYSICAL EVIDENCE
 Is your product packaging reflective of the quality of the product?
This could apply to the way a service is delivered, including any physical
documentation
 What is the online experience if the product is delivered digitally?

These are just ideas and you will for sure come across other questions and
thoughts that are relevant to your business.

Why not get your team together (or you partner / best friend if you are a sole
trader) and have some fun by trying to really cover all the individual
elements of your business. Be constructively critical and also realistic with
what you can achieve within certain timeframes.

Why the marketing mix is still used from the 80s until now
The marketing mix concept may seem dated as it was developed in the
1980s and we now live and work in a rapidly changing commercial
environment.
However, it remains effective as the logic behind each of the 7 Ps remains
constant yet they are flexible enough to be able to be adapted to suit the
new style of communications, for example social media.
Source: https://marketingsquare.co.uk/7-ps-marketing-mix-how-to-use-
them-in-your-small-business/?cli_action=1598258955.361

-6-
WHAT’S MORE

Task 4

Direction: Fill in the given space according to what are asked. Accomplish
this on your notebook.

Source: www.Jessicalynette.com

PRODUCT PRICE

What is your product? How do you price your product


Why do people need your give at least two factors to
product? consider?

Draw your product and label


it HERE!

PLACE PROMOTION

Where are you going to sell


your product? In what way you are
going to promote your
product?

Source: Activity worksheet adopted from


https://economictimes.indiatimes.com/definition/marketing-mix

-7-
WHAT I HAVE LEARNED

Task 5

Direction: In your notebook, complete the following statements.

1. I have learned that


_____________________________________________________________________

2. I have realized that


_____________________________________________________________________

3. I will apply what I have learned


____________________________________________________________________

WHAT I CAN DO

Task 6
In this exercise you are required to select the most appropriate marketing
strategy (from a list of four presented) and then develop a suitable marketing
mix to implement the strategy. This activity is focused on the strategy and
marketing mix for a proposed new chain of Italian and pizza restaurants.
The four possible strategies currently being considered by the firm‟s
investors are listed below.

Possible Strategy A

 Offer a unique range of high quality pizzas


 Use unusual ingredients (with choices such as oysters, kangaroo,
avocado)
 Create innovative and unique pizza tastes
 Set new standards for pizza restaurants

Possible Strategy B

 Create a fun and exciting dining experience


 The restaurant should look and feel like a café in Italy

-8-
 Employ fun, outgoing and energetic staff
 Probably have a large outdoor dining area as well

Possible Strategy C

 Offer a very convenient service


 Aim to become the “McDonald‟s” of pizza by offering very fast service
(pizzas ready in 5 minutes and home-delivered inside 20 minutes)
 Mainly take-away and delivery options

Possible Strategy D

 Become the discounters of pizza


 Focus on operating a very lean and efficient business and compete
mainly on price and always undercut the competition
 Have a „value‟ based positioning focus

Source: https://www.business.qld.gov.au/running-business/marketing-
sales/marketing-promotion/marketing-basics/seven-ps-marketing

QUESTIONS

1. Which of the four strategic options suggested would be the most


effective in competing in this market?
2. For the strategy that you selected in Q1, develop an appropriate
marketing mix (for example, what products should they offer, at
what quality, with what ingredient choices, and so on). You should
either use the 4Ps or the 7Ps, whichever one you believe is more
suitable. (Ensure that your marketing mix will effectively deliver
proposed strategy).
3. Do you think this new pizza chain, will come out successful? Why?

ASSESSMENT

Direction: For items 1-5, write true if the statement is correct and write false
if the statement is wrong. Answers will be written on your
activity notebook.

-9-
1. Broadband provision/ internet provision is an example of a service
industry.
True False
2. Car insurance and IT consultancy are products.
True False
3. Services do not contribute to a country‟s economy as they do not
result in any net increase in wealth.
True False

4. Increase in leisure time is one of the reasons behind the growth of


service industries.
True False
5. Products can be categorized as either goods or services. Very few have
significant elements of both.
True False

For items 6-15, choose the letter of the best answer. Write your answer on
your activity notebook.

6. What are the typical characteristics of services?


a. Services confer benefits; are tangible; are time- and place-dependent;
are consistent; cannot be owned; and providers and consumers form
part of the service.
b. Services confer no benefits; are intangible; are time- and place-
dependent; are inconsistent; cannot be owned.
c. Services are intangible; are time- and place-dependent; are
inconsistent; cannot be branded; and providers and consumers form
part of the service.
d. Services confer ownership; are intangible; can be consumed at any
time or place; are inconsistent; and providers form part of the service.
e. Services confer benefits; are intangible; are time- and place-
dependent; are inconsistent; cannot be owned; and providers and
consumers form part of the service.
7. There are 7Ps in the services marketing mix. What are the additional
3Ps?
a. people, physical evidence and process
b. peripheral products, packaging and people
c. people, physical evidence and presentation
d. physical evidence, presentation and process
e. process, pricing and packaging
8. A business wishes to meet the needs and wants of customers better by
delivering a higher quality service. Which element of the marketing mix
will the business focus on to achieve this?

a. Product

- 10 -
b. Price
c. Place
d. Promotion
e. Positioning

9. What is a „service encounter‟?


a. a bad service experience
b. the actual handing over of payment for the service
c. an argument between customer and service provider
d. the time during which a customer receives a service
e. the customer‟s reaction to the service

10. It refers to the processes involved in delivering your products and


services to the customer. It is also about being 'easy to do business with.
a. Process
b. Management
c. Marketing
d. Movement
e. Positioning

11. A concert ticket is primarily an example of which element of the


marketing mix?

a. process
b. physical evidence
c. packaging
d. price
e. place

12. Some fast food chains have detailed instructions about how staff should
prepare the food. There are timers to tell them when the chips are cooked
and even painted footprints on the floor to show where they should
stand. Which element of the marketing mix are they trying to control?

a. process
b. physical evidence
c. packaging
d. price
e. place

13. What does the overall marketing mix of a firm determine?


a. Marketing strategy
b. Marketing objective
c. Profit from marketing
d. Marketing interest
e. Marketing firm

- 11 -
14. Why is it generally harder for service industry managers to cope with
peaks and troughs in demand for their products?

a. Services are inconsistent and strong competitions.


b. There are no salespeople to help with forecasting.
c. Payment is usually made after the service has been provided.
d. Most service customers are not brand loyal.
e. Service products cannot usually be stored.

15. People who work with information rather than in manufacturing or in


more traditional service industries called?

a. knowledge workers
b. technologists
c. info techs
d. IT users
e. project managers

GLOSSARY

Product- Refers to what you are selling, including all of the features,
advantages and benefits that your customers can enjoy from buying your
goods or services.

Place- Is the place where your product or service is actually


sold.

Promotion- These are the promotional activities you use to make your
customers aware of your products and services, including advertising, sales
tactics, promotions and direct marketing.
Price- This refers to your pricing strategy for your products and services
and how it will affect your customers.

Packaging- The wrapping material around a consumer item that serves to


contain, identify, describe, protect, display, promote and otherwise make the
product marketable and keep it clean.
https://www.entrepreneur.com/encyclopedia/packaging

- 12 -
People- Refer to the staff and salespeople who work for your business,
including yourself.

Process- refers to the processes involved in delivering your products and


services to the customer. It is also about being 'easy to do business with'.

Physical evidence-refers to everything your customers see when interacting


with your business.

Marketing mix- Refers to the set of actions, or tactics, that a company uses
to promote its brand or product in the market.

Marketing strategy- Is a long-term, forward-looking approach and an


overall game plan of any organization or any business with the fundamental
goal of achieving a sustainable competitive advantage by understanding the
needs and want of customers.
https://www.investopedia.com/terms/m/marketing.asp

Marketing- Refers to activities a company undertakes to promote the


buying or selling of a product or service. Marketing includes advertising,
selling, and delivering products to consumers or other businesses.

Source:Glossary:https://www.business.qld.gov.au/running-
business/marketing-sales/marketing-promotion/marketing-basics/seven-
ps-marketing

- 13 -
REFERENCES

Websites
1. https://marketingsquare.co.uk/7-ps-marketing-mix-how-to-use-them-in-
your-small-business/?cli_action=1598258955.361
2. Pedagogical Tool: Introduction to the Marketing Mix
www.multiliteraciesproject.com
3. https://multiliteraciesproject.com/wp-
content/uploads/2016/06/Marketing-Mix-Lesson-Plan.pdf
4. Glossary:https://www.business.qld.gov.au/running-business/marketing-
sales/marketing-promotion/marketing-basics/seven-ps-marketing
5. https://www.business.qld.gov.au/running-business/marketing-
sales/marketing-promotion/marketing-basics/seven-ps-marketing
6. https://economictimes.indiatimes.com/definition/marketing-mix
7. https://en.wikipedia.org/wiki/Marketing_strategy
8. https://www.investopedia.com/terms/m/marketing.asp
9. https://www.entrepreneur.com/encyclopedia/packaging
10.www.Pinterest.com

For inquiries or feedback, please write or call:

Department of Education – Schools Division of Negros Oriental


Kagawasan, Avenue, Daro, Dumaguete City, Negros Oriental

Tel #: (035) 225 2376 / 541 1117


Email Address: [email protected]
Website: lrmds.depednodis.net

- 14 -

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