Ahd DVR User Manual
Ahd DVR User Manual
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AHD DVR User Manual
Do not let any solid or liquid fall into or infiltrate the DVR.
Please brush the printed circuit boards, connectors, fans, machine box and so on regularly. Before
the dust cleaning please switch off the power supply and unplug it.
Do not disassemble or repair the DVR by yourself. Do not replace the electronic components by
yourself.
Contents
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AHD DVR User Manual
1. Production Introduction
The series DVR is designed specially for security and defense field which is an outstanding digital surveillance
product. It introduces embedded LINUX operating system which is more stable. It introduces standard H.264mp video
compressed format and G.711A audio compressed format which insures the high quality image, low error coding ratio and
single frame playing. It introduces TCP/IP network technology which achieves the strong network communication ability
The series DVR can be used individually or online applied as a part of a safety surveillance network. With the
professional network video surveillance software it achieves the strong network communication ability and
telecommunication ability.
The series DVR can be applied in the bank, telecom, electric power system, judicial system, transportation, intelligent
Real-time surveillance
Storage
. Non-working hard disk dormancy processing which is convenient to radiate heat, reduce power and extend the life-span.
Compression
. Real-time compression by individual hard disk which insures the audio and video signal stable synchronization.
Backup
. Through SATA interface and USB interface such as USB equipment, removable hard disk and so on.
Playback
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AHD DVR User Manual
Individual real-time video recording as well as searching, playback, network surveillance, recording check, downloading
and so on.
Net operating
. Through internet to real time surveillance, operate Settings menu, video download backup operation, etc.
Alarm linkage
. Only one channel relay alarm output which is convenient for the alarm linkage and light control at the spot. (Optional).
. protecting circuits at the alarm input and output interface which protects the main machine from damage.
Communication interface
. RS485 interface which fulfills the alarm input and PTZ control.
Intelligent features
. Support cloud access technology, Make network monitoring more easily (Optional).
First, please check whether there is any visible damage to the package appearance.
Then, please open the machine crust and check the data wire in the front panel, power wire, the connection between
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AHD DVR User Manual
Note: Please carefully check the bottom or back on the product type and consistency. Label affixed by the
base plate or on the rear panel, Label, has a very important significance, please protect. When contact with our
customer service, will need you to provide label type and serial number.
Note: The button descriptions are only for reference; please regard the actual product as the truth.
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AHD DVR User Manual
Note: Below are rear panels of some of our representative models. Pls take the real object as final, these are
Picture 2.1
(1) Video input (2) Video output (3) Audio input/ audio output (4) USB interface
(5) Network interface (6) RS-485 interface video (7) Power jack (8) VGA output
Note: Some models have front panel USB interface, this interface with the top of the rear panel USB port are
mutually exclusive, only one interface is effective at the same time. USB at the bottom of rear panel is
Take 16CH DVR as an example; please regard the actual product as the truth.
Picture 2.2
3. Basic Operation
3.1 Login
When the DVR boots up, the user must login and the system provides the corresponding functions with the user right.
There are 3 user settings: Admin, Guest and Default. Admin default has no PW. Admin is as super user. Guest and
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Password protection: If the password is continuous wrong three times, the alarm will start. If the password is
continuous wrong five times, the account will be locked. (After reboot or half an hour, the account will be unlocked
automatically).
For your system security, please modify the username & password after first login.
3.2 Preview
You can right click mouse to choose the switch between the windows.
The system date, time and channel name are shown in each viewing window. The surveillance video and the alarm
In preview mode you can right click mouse to get a desktop shortcut menu, as shown in picture 3.2. The menu
includes: Main Menu, QuickPlay, Record Mode, PTZ, Color Setting, Output Adjust, System Info, Close System,
3.3.1 QuickPlay
Select "Desktop Shortcut Menu""QuickPlay", Play the video files in the hard disk.
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Note: The hard disk that saves the video files must be set as read-write or read-only state.
Select a HDD, a certain date in the calendar, and the channels which need to search video, set the recording type,
tick off Playback to realize multi-channel playback synchronously, find the playback time in the Playback Time Selection
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Picture 3.4
/ Play/Pause Backward
Full screen
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Note: Frame by frame playback is only performed in the pause playback state.
Click Page Switch button , select the files start time, type and channel, click Search button to show the
eligible file information in the video file list, then select the files and click Backup button to pop up the Back-up
window. Select a backup device and the files, click Start button to back up the selected files.
Picture 3.5
Please check current channel status: means it is in recording status. (Take 4CH DVR for example)
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Schedule: It records according to the parameters in Main Menu Record SetRecord Plan.
Manual: Click Manual button and the corresponding channels are recording no matter the channel in any state.
Stop: Click Stop button and the corresponding channels stop recording no matter the channel in any state.
Operation interface is as followed. The functions include: PTZ direction control, step, zoom, focus, iris, and set up
trace, preset, tour, pattern, auto scan, auto pan and so on.
Note : 1. Decoder 485+485- line connects with DVR 485+485- line. The connection is right.
Direction control: Control the PTZ rotation. 8 directions control is supportive. (4 directions in Front panel is
supportive).
PTZ Trace: To full-screen show the channel image. Press left mouse and control PTZ to rotate orientation. Press left
mouse and then rotate the mouse to adjust the zoom multiple of camera.
You can use the desktop shortcut menu and enter the Color Setting interface to set the selective image parameters.
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The image parameters include: hue, brightness, contrast, saturation. You can set different parameters at different time
sections.
Adjust output area parameters (some models with this function only for CVBS output).
System Information menu items include: State, HDD Info, Log, BPS, Version, Online Users.
3.3.6.1 State
Display the network state: DHCP, IP address, subnet mask, gateway, DNS server, PPPOE and so on.
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Display the hard disk state: hard disk type, overall capability, residual capability and so on.
3.3.6.3 LOG
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Log information include: system operation, configuration operation, data management, alarm affair, recording
operation, user management and so on. Set the time section to look up and click Search button. The log information will
display as a list. Press Page Up or Page Down button to look up and press Clear button to clear all the log information.
3.3.6.4 BPS
Display the code stream (Kb/S) and hard disk capability (MB/H) in real time.
3.3.6.5 Version
Display the basic information such as hardware information, software version, issue data, SerialNo and so on.
Note: The Serial No is needed when using cloud technology, please enter the Serial No correctly when using cloud
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Look up the network user information in the local DVR. You can choose the network user and cut the connection.
Logout: Quit the menu. Offer the password for next entrance.
When press the shut down button, there is a schedule hint. After three seconds, the system is shut down.
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4. Main Menu
When a user logs in to the system, right click in any place, the shortcut menu will appear at the bottom of the screen,
then click the first item to enter the main menu interface. As picture 4.1 shows.
Note: Click FN on remote controller can shift different setting interface of main menu.
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Video Standard: Set DVRs video system (PAL or NTSC are optional).
System Time: Set DVRs current system date & time, time format, etc.
HDD Full: Select Stop Record: when the hard drive is full, stop recording.
Select overwrite: when the hard drive is full, overwrite the earliest recording files.
DVR No: Using it in this situation would mean to control many DVRs. Only click ADD on remote control and enter
Auto Logout: If there is no any operation within the specified period, the device will automatically log out and return
to login interface.
Pack Duration: Set the time length of each video file. 60 minutes is default value (A maximum of 90 minutes).
Tour: Set screen tour display, shows tour was opened. Select the display mode and channel combination, set
interval time for a certain dwell picture switching to next dwell picture.
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Set recording parameter (main stream) and network parameter (extra stream) of video and audio signal.
Channel: Choose the corresponding channel number to set its recording parameters.
Set: Recording parameter (main stream) and network parameter (extra stream).
Resolution: Set recording resolution. The Higher resolution, the better recording quality, occupies more HDD
capacity. Conversely, the lower resolution, the worse recording quality, occupies less HDD capacity.
Frame Rate (FPS): Set recording FPS; the higher recording FPS, the better fluency of recording images and
occupies more HDD capacity. Conversely, the lower recording FPS, the worse fluency of
Bit Rate Control: Constant bit rate (CBR) or variable bit rate (VBR) which means recording stream changes
Bit Rate (Kb/S): Set recording stream statics under fixed stream state (CBR). The Higher stream statics, the better
recording quality and occupies more HDD capacity. Conversely, the lower stream statics, the worse
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Video Overlay: Set whether to display channel name, time and date on screen overlay, and adjust the position of
time title and channel title on screen. Select the monitor and click Set Area button to enter relative
channel, user can choose the size of region overlay, each channel can maximum set 2 regions (the
Record Plan: Set DVRs recording plan and trigger mode. The column means the seven days of a week from
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Channel: Choose the corresponding channel number to set the recording plan.
Pre Record: Record 1-5 seconds before the action. (Time length is decided by the code stream)
Set: Click Set button to pop up the Plan window, select one day or all days of recording plan, set recording type and
period, then click OK, the recording will start only in the set range.
Recording type:
Regular: Perform the regular recording in the set time section. The video file type is R.
Detect: Trigger the motion detect, camera mask or video loss signal. When above alarm is set as opening
recording, the detection recording state is turned on. The video file type is M.
Alarm: Trigger the external alarm signal in the set time section. When above alarm is set as opening recording,
the detection recording state is turned on. The video file type is A.
Note: Please refer to 4.4 Alarm Function for the related alarm function settings.
4.3 Network
First DNS Server: Set the preferred DNS. Using DDNS function needs to set the address of DNS server as their
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Net Service: Click Net Service button to enter the interface as shown in Picture 4.8, first select a Network Service
entry and click Set button, or double-click a Network Service entry to set parameter items.
Activate the PPPOE function, enter the user name and password provided by ISP (Internet service provider)
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provides. After saving it reboot up your system. Then the DVR will build a network connection based on PPPOE. The IP
address will change into dynamic IP address after above operations well done.
Operation: After PPPOE dialing successfully look up the IP address and obtain the current IP address. Then use this
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When the DDNS is successfully configured and start, you can open IE and enter the domain name to visit your DVR
remotely.
Note: The DNS setup must be configured correctly in the network setup.
Port: Default: 123. You can set the port according to NTP server.
Time zone: London GMT+0; Berlin GMT +1; Cairo GMT +2; Moscow GMT +3; New Delhi GMT +5; Bangkok GMT +7;
Hong Kong Beijing GMT +8; Tokyo GMT +9; Sydney GMT +10; Hawaii GMT-10; Alaska GMT-9; Pacific
time GMT-8; American mountain time GMT-7; American mid time GMT-6; American eastern time GMT-5;
Update Period: The check interval about synchronizing system time with NTP server.
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4.3.4 IP Filter
When choosing the trusted list, only the listed IP address can connect the DVR. If not in the list, it cannot connect the
DVR.
Select the IP address in the list and click Delete IP button to delete it.
Picture 4.13
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Transfer Capability Set: Set the maximum number of connection users, network monitoring and internet download.
Port Set: View and set TCP Port, Phone Port and HTTP Port.
TCP Port: While use the client software to monitor, required by this port number.
Phone Port: Need to map this port on the router while accessing by mobile phone.
HTTP Port: Need to add this port number while browsing by IE.
UPNP: UPNP protocol will be automatic port forwarding on the router, before using this feature, make sure UPNP
If the alarm is turned on or the alarm linkage photos are taken, send an email about the alarm information and the
SMTP server: For example, SMTP server address of 126 email is smtp.126.com.
Title: The subject of the message, you can set your own.
Receiver: Send an email to the appointed receivers when the alarm is turned on.
SSL Enable: Decide whether to use SSL (Secure Socket Layer) protocol to login.
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FTP used when there get alarm, or alarm linkage to recording, snap pictures, you can specify the FTP server to
File Length: Set the max length for each package of upload files, default is 1024KB.
4.3.8 3G Config
Dial-up Internet access through 3G card to realize the device access by client.
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Connect to wireless router by wireless module. View the device with IP under the condition that DVR has been
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Search: Click Search button to get the available wireless network in the list.
SSID: Name of wireless LAN automatically fit the connected wireless device.
Alarm functions include: Motion Detect, Video Loss, Alarm Input, Alarm Output and Abnormality.
When system detects the motion signal that reaches the sensitivity you set, the motion detection alarm and the
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Sensitivity: Adjust the sensitivity of motion detection (six options) according to the practical situation.
Region: Click Set button, drag the mouse to draw the detection area. Black block means the unfenced area.
Period: Click Set button, select one day or all days of detection plan, set the time period (each day is divided into six
time sections), then click OK, it will start detecting only in the set range.
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Interval: Only one alarm signal is turned on even there are several motion detection signals in this interval.
Alarm Out: Start the external equipment of corresponding linkage alarm when the motion detection alarm is turned
on.
Delay: Delay a few moments to stop when the alarm state is turned off. The range is 10~300 seconds.
Record channel: Choose the recording channel (multiple options supportive). Trigger the recording signal when the
NoteSet in the Main Menu Record Set Record Plan and perform the linkage recording. And set
Desktop Shortcut Menu Record Mode to be configured, motion detection linkage recording can work.
Tour: Choose the recording channel (multiple options supportive), which will tour preview with single screen when
Snapshot: Choose the snapshot channel (multiple options supportive), which will capture a snapshot when the
PTZ Activation: Set the PTZ linkage when the alarm is turned on.
Note: Using PTZ linkage needs to set preset, cruise between points and scan etc (Desktop Shortcut Menu
PTZSet).
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Delay: After stopping alarm, it is the extended period to stop alarm recording, the range is 10~300 seconds.
Show Message: means popping the alarm information dialog box in the local host computers screen.
Send Email: means sending an email to user when the alarm is turned on.
Note: Sending email function needs to do relative setting in Main MenuNetworkNet Service.
Buzzer: means when alarm occurs, the equipment issues the "DiDi" sounds of two long ring.
FTP Upload: means when alarm occurs, it will send alarm events to the FTP server.
Note: FTP upload function needs to do relative setting in Main MenuNetworkNet Service.
Copy: User can copy and apply channel settings to the other channel.
When the equipment cannot obtain the channel video signal, the video loss alarm and the linkage function is turned
on.
When the equipment obtains the external alarm signal, the alarm function is turned on.
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Manual: The relative channel outputs alarm signal no matter the channel in any state.
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Stop: The relative channel stops alarming no matter the channel in any state.
Status: means this channel has alarm output, otherwise without alarm output.
4.4.5 Abnormality
It will trigger the relevant alarm according to the process setting once some abnormalities (no disk, no disk space, net
disconnection, IP conflict, disk error) happen, which is convenient for customers to know DVR abnormality.
Select to enable abnormality type, click Process button to set the trigger options. Alarm out, delay, show
message, send email and record are refer to Chapter 4.4.1 Motion Detect.
Less: Set a threshold value for remaining HDD space. If the threshold value is reached, DVR will have cue as the
setting of process.
4.5 Switch
Support:
1) Full analog HD 720P mode: This mode can only access 720P analog HD cameras;
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Warning:
1: Dont switch the channel mode if not necessary, once changed, the original related date maybe lost even
Channel mode: Customer can switch this device to the different mode.
2. In channel type list, there are 3 available channel combination ways (picture 4.28). In analog channels, the
numbers under resolution means the maximum analogue channels which can be connected under that resolution. In
digital channels, the numbers under resolution means the maximum IP camera or other network device channels which
can be connected under that resolution. Customers can choose any of the combination according to their demands. Click
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Set the system parameters such as HDD Manage, PTZ, Display, Backup, Account, Default, Auto Maintain,
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The menu displays the current hard disks information: type, total space, free space, status, etc.
The HDD operation include: set up the write-read disk, read-only disk, redundant disk and format. Choose the hard
Read Only: The equipment can read data but cannot write data.
Redundant: In the case of DVR already has the write-read disk, double backup the video files in the write-read disk.
Format: All of the data on the selected disk will be lost after formatting.
Baud rate: Choose the corresponding dome baud rate. Default: 9600.
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Parity: Include odd check, even check, mark check, space check. Default: None.
Note: The parameters of protocol, address, baud rate should be consistent with relative PTZ or dome for the
4.6.3 Display
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Channel Name: Click Modify button to enter the channel name menu. Modify the channel name. The 16 Chinese
Time Display: means to display the system data and time in the surveillance window.
Channel Display: means to display the system channel number in the surveillance window.
Boot Guide: means to display the setup guide once the DVR has loaded. It will walk you through some of the
4.6.4 Backup
Note: The storage device must be installed before the file backup. If the backup is terminated midway, the
files that have been copied in the storage device can be playback individually.
Detect: Detect the storage device connected with the DVR such as hard disk or universal disk.
Back-up: Click Back-up button to pop up a dialog box, as shown in picture 4.34. You can choose the backup files
Erase: Choose the file and click Erase to delete the file.
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Add: Show the file information satisfying the criteria you set.
Start/Pause: Click Play button to start the backup and click Pause button to stop the backup.
Note:
1. You can add or delete the user group according to user definition. The factory setup include: user\admin. You can set
new users group as you wish. Users can be specified permissions within its group.
2. The user management include: group\user. The group name and user name cannot be the same. Each user only
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Add user: Click Add User button, input the new users name and password, choose the group and permissions, and then
click OK. Enabling Reusable function means that this account can be used by multiple users at the same time.
Once you have selected the user group, its permissions can only be the subclass of group.
We recommend that the common users permission is lower than the advanced user.
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Modify User: Click Modify User button, select a user you want to modify, and then modify this users attribute. Click
Delete button to delete the current user. (The default user cannot be deleted, like admin, user and default)
Add Group: Click Add Group button, input the new groups name, choose this groups permissions, and then click OK.
Modify Group: Click Modify Group button, select a group you want to modify, and then modify this groups attribute. Click
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Delete button to delete the current group. The group cannot be deleted if there are users in the group.
Modify Password: Click Password button, select a user and then modify this users password.
Note: The user who possesses the user control permission can modify his/her own or other user password.
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4.6.6 Default
The system will be restored to default setup (can selectively restore the selected options).
User can set the device to timing reboot the system, and automatically delete the files if they are longer than the
specified interval.
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4.6.8 Upgrade
User can get the upgrade file from your dealers, and upgrade the system once DVR has the new software version.
Copy the upgrade file into the USB disk, and then insert it to USB port on the DVR. Enter into Main
MenuSystemUpgrade, then find the upgrade file in the drop-down box, click OK button to start upgrading.
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User can use the Cloud Service client on iPhone, iPad and Android phone to view the channel video remotely
through P2P function. When adding a new device, select the Cloud connection mode, click into the scanning state, then
1Network connection
(1) Before the WEB operation, make sure your DVR is properly connected to the network.
(2) Enter DVR Main Menu Network to set correct IP address, subnet mask, DNS and gateway or set to obtain IP
address automatically by DHCP. Port retains the default settings. (The IP segment of device should be the same with PC,
2Login
Open a web browser; enter the IP address of the login device in the address bar. As the device with IP address
192.168.1.10, HTTP port 80 for example, then enter: http://192.168.1.10 in the address bar and connections. If HTTP port
is not 80, such as 81, then need to add port when viewing, as: http://192.168.1.10:81
Note: If the PC connects the device at first time, when open system, the security warning will pop up whether to
accept the WEB control web. cab, please choose to accept the user, the system will automatically identify the installation.
(If the system is prohibited to download, please confirm whether you have closed other prohibited controls to download
software and reduce the IE security level, permit unsigned plug-in to operate. Connection as shown below will pop up after
Step 2: Enter the user name and password, the company factory default administrator user name admin, password
is blank.
Cloud technology is the latest network remote access technology; with cloud technology, without any complex
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Note: Some of the devices dont have this function, pls prevail in kind.
One step to realize DVR Internet, operating easily and conveniently. No need to have professional network
knowledge, DDNS and port mapping; instantly connect just use and review.
1.Open a web browser, enter cloud access address(The method of looking at cloud server address: Boot and select
There are two ways to remote control the device with cloud technology:
2.By Serial numberDevice: enter Serial No of DVR can realize remote access (way to get Serial No: start up and choose
3. By user: need to register a user name, and then enter the user name and password to login; need to add the device
after login, when finish adding device, click on the current equipment for preview, playback, configuration and operation
According to the user access, multi device can be added and remote access at the same time
ISS is a powerful center control software. It is distributed architecture combining with the functions of multi window,
multi user, multi languages, voice intercom and alarm center all in one. With friendly interface and simple operation, its
Please take out the CD-ROM in the accessories, copy the ISS install software in the CD-ROM. After installation on
the local PC, double click the ISS, open the control interface, default without password, the client can set the login
password (Note: The password for the ISS client password, non-DVR login password).
Details please refer to the ISS operation manual in the CD or ISS software help information.
This device supports the user to use the phone for remote video surveillance operation. Use extra stream
technology to do mobile phone monitoring. Support channel switching and multi-channel monitoring simultaneously.
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There are two ways to download the mobile phone monitor software:
1. Accessories package CD: English/Tool/mobile phone monitor. Find corresponding mobile app package for
installation .
2. Download mobile app through scanning the QR code. Find the QR code from the device and scan the
For more details please refer to cell phone monitoring software help information..
Device can only be visited by mobile phone after the mobile phone connects with the wireless router if the device is
on LAN.
Note: Device can also be visited via cloud technology by mobile phone APP.
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Operation Function
Double click one item in the file list to playback the video
Double click the playback video to zoom in or out the screen
Double left click
Double click the channel to make it full screen display in preview state
double click again to resume the multi-window display
Left click Select the corresponding function under the menu page
Pop-up desktop shortcut menu in preview state
Right click
Current shortcut menu in the menu
Add or subtract number in the number setting
Press middle button Switch the items in the combo box
Page up or down in the list
Move mouse Choose the widget or move the item in the widget
Set the motion detect area
Drag mouse
Set the cover area
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