Export Compliance Policies | Legal | Gen™

Overview

Gen is committed to fully comply with the United States and all applicable export and import laws and regulations governing the export, re-export, import and in-country transfers of Gen products, software, services, support and technology. Gen's Global Trade Compliance organization is responsible for providing guidance and support of Gen's global export and import compliance obligations.

Export Policy

Gen products, including software, hardware, services, support and technology (collectively, “Gen Products”) are subject to export and import controls administered by the U.S. government (including, but not limited to, the Export Administration Regulations under the U.S. Department of Commerce ("EAR"), the sanctions programs administered by the Treasury Departments’ Office of Foreign Assets Control (“OFAC”)), the member states of the European Union, Singapore, and other foreign jurisdictions.

All Gen Products are subject to the following prohibitions:

Export, re-export or transfers in violation of U.S., EU, Singapore or other applicable laws and regulations.
Export, re-export or transfers, either directly or indirectly, to Cuba, Iran, North Korea, Syria, the Crimea, Luhansk, and Donetsk regions of Ukraine, Russia, Belarus, and to any other country or region subject to trade sanctions.
Export, re-export or transfers to any person or entity named on lists published by the U.S. government (including the U.S. Department of Commerce, the U.S. Department of State, and the U.S. Department of Treasury), in addition to lists published by the authorities in foreign jurisdictions.
Export, re-export, or transfer (in-country) for use in connection with ( i ) chemical, biological or nuclear weapons, (ii) rocket systems (including ballistic missiles and space launch vehicles), or (iii) unmanned air vehicles (including cruise missiles or drones) as detailed in Part 744 of the EAR unless subject to valid license as provided therein. Export, re-export, or transfer (in-country) to a military entity or to any entity for a military end use unless subject to a valid license where required under U.S. and/or foreign laws.
Products shall not be used to facilitate computer or network disruption, monitoring or tracking that could assist in or enable human right abuses.

Re-export of Gen Products

Non-U.S. and U.S. companies re-exporting Gen Products must comply with both their local export rules and with U.S. re-export regulations. Please visit the BIS website for Export Guidance regarding re-exports and other offshore transactions involving items of U.S. origin.

ECCNs

For information on the Export Control Classification Number (ECCN), Licensing Authority, and related information for Gen products, see the Product Classification Matrix. All questions related to Avira products, please e-mail the Gen GTC team listed below.

FAQs

Are Gen products subject to US Export Controls?

Yes, all Gen products are subject to US export and re-export controls. More specifically, Gen products, including software, hardware, services, support and technology are subject to export and import controls administered by the United States (including, but not limited to, the U.S. Department of Commerce Export Administration Regulations ("EAR")), the member states of the European Union, Singapore, and other applicable jurisdictions.

How do I find ECCNs for Gen products?

For ECCNs, consult Gen's Global Trade Compliance classification matrix.

How do I find HTS numbers for Gen products?

For HTS numbers, consult Gen's Global Trade Compliance classification matrix.

How do I find ECCNs for Avira products?

For ECCNs, contact Gen's Product Classification Team referenced below.

How do I find HTS numbers for Avira products?

For HTS numbers, consult Gen's Product Classification Team referenced below.

Who do I contact at Gen for export or import issues?

The Global Trade Compliance (GTC) organization at Gen is responsible for managing import and export compliance. Contact us as follows:

General Trade Related Inquiries:
- Americas Region: [email protected]
- Europe, Middle East, Africa (EMEA) Region: [email protected]
- Asia Pacific/Japan (APJ) Region: [email protected]
Product Classification Questions: [email protected]