Bab 04
Bab 04
Chapter 4
The External
Environment
McGraw-Hill/Irwin
Strategic Management, 10/e
4-3
Learning Objectives
1. Tiga faktor lingkungan yang mempengaruhi kinerja suatu
perusahaan.
2. Lima faktor dalam pengendalian lingkungan.
3. Contoh-contoh pengaruh ekonomi, sosial, politik,
teknologi dan ekologi terhadap perusahaan.
4. Model lima kekuatan dari analisis industri dan contohcontohnya.
5. Pengaruh dari hambatan masuknya pendatang baru,
kekuatan suplier, kekuatan pembeli, ketersediaan barang
substitusi dan persaingan dalam bisnis.
6. Lima Faktor dalam mengoperasikan lingkungan.
7. Pengaruh pesaing, kreditor, pelanggan, karyawan dan
suplier langsung pada perusahaan.
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4-5
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Remote Environment
Economic Factors
Social Factors
Political Factors
Technological Factors
Ecological Factors
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Economic Factors
1. Prime interest rates
2. Inflation rates
3. Trends in the growth of the
gross national product
4. Unemployment rates
5. Globalization of the
economy
6. Outsourcing
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Social Factors
Present in the external environment:
Developed from:
Cultural conditioning
Ecological conditioning
Demographic makeup
Religion
Education
Ethnic conditioning.
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Political Factors
Political constraints on firms:
Fair-trade Decisions
Antitrust Laws
Tax Programs
Minimum Wage Legislation
Pollution and Pricing Policies
Administrative jawboning
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Technological Factors
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Ecological Factors
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International Environment
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Industry Environment
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Contending Forces
Threat of Entry
Economies of Scale
Product Differentiation
Capital Requirements
Cost Disadvantages
Independent of Size
Access to Distribution
Channels
Government Policy
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Powerful Suppliers
A supplier group is powerful if:
It is dominated by a few companies and
is more concentrated than the industry
it sells to
Its product is unique or at least
differentiated, or if it has built-up
switching costs
It is not obliged to contend with other
products for sale to the industry
It poses a credible threat of integrating forward into the
industrys business
The industry is not an important customer of the supplier
group
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Powerful Buyers
A buyer group is powerful if:
It is concentrated or purchases in
large volumes
The products it purchases from the industry are standard
The products it purchases from the industry form a
component of its product and represent a significant
fraction of its cost
It earns low profits
The industrys product is unimportant to the quality of the
buyers products or services
The industrys product does not save the buyer money
The buyers pose a credible threat of integrating backward
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Substitute Products
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Industry Analysis
& Competitive Analysis
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Competitive Analysis
1. How do other firms define the scope of their
market?
2. How similar are the benefits the customers derive
from the products and services that other firms
offer? The more similar the benefits of products or
services, the higher the level of substitutability
between them.
3. How committed are other
firms to the industry?
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Operating Environment
Geographic
Demographic
Psychographic
Buyer Behavior
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