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Organizational Behaviour: Introduction To Organisational Behaviour (OB)

The document discusses organizational behavior and related topics. It defines organizational behavior and outlines its contributing disciplines like psychology and sociology. It also discusses managerial functions, roles, skills and challenges in organizational behavior.

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Ashna Thomas
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0% found this document useful (0 votes)
171 views

Organizational Behaviour: Introduction To Organisational Behaviour (OB)

The document discusses organizational behavior and related topics. It defines organizational behavior and outlines its contributing disciplines like psychology and sociology. It also discusses managerial functions, roles, skills and challenges in organizational behavior.

Uploaded by

Ashna Thomas
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 31

Organizational Behaviour

Introduction to Organisational Behaviour (OB)


1

Topics
1 2 3

Organization Managerial Functions, Roles, Skills

Evolvement of OB, Relevance


Challenges and Opportunities of OB OB Models, Conclusion
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4
5

Are you part of an Organization

Organization
Consciously coordinated social unit Composed of two or more people that Functions on relatively continuous basis to achieve a common goal

Managerial Functions

CONTROLLING LEADING ORGANIZING PLANNING

Planning

Developing a comprehensive set of procedures to


integrate and coordinate activities to achieve

organizational goals.

Organizing
Determining the tasks, how task are to be
grouped , who will do it? .

Reporting structure and decision making.

Leading
Directing and coordinating with the people.
A function that includes motivating and
directing people, selecting the most effective
communication channels and resolving

conflicts

Controlling
Monitoring activities to ensure that they are
accomplished as planned and correcting any significant deviations.

Management Roles
Henry Mintzberg grouped managerial roles into :-

1. Interpersonal 2. Informational 3. Decisional

Source : The Nature of Managerial work by Mintzberg (1973)

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Interpersonal

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Informational

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Decisional

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Management Skills
Robert Katz Management Skills include :-

1
Technical Skills
Encompass ability to utilize specialized knowledge or expertise

2
Human Skills
Maintaining inter personal relationships

3
Conceptual Skills
Ability to analyze and diagnose complex situations

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Effective Managers Vs Successful Managerial activities (Fred Luthans and associates)


Traditional management

Decision making, planning, and controlling Communications


Exchanging routine information and processing paperwork Human resource management

Motivating, disciplining, managing conflict, staffing, & training


Networking Socializing, politicking, and interacting with others
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Source : Real Managers by F.Luthans, R.M Hodgetts and S.A RosenKrantz


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Organizational Behaviour

A field of study that investigates the impact that individuals, groups and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations effectiveness.

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Contributing Disciplines
The science that seeks to measure, explain and change the behavior of human and other animals . Area of psychology that blends concepts from psychology and sociology that focuses on the influence of people on one another . The study of people in relation to their social environment or culture The study of societies to learn about human beings and their activities

Psychology

Social Psychology

Sociology Anthropology

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Relevance of OB
For better understanding of human behavior at
individual and group level and applying for
organizational effectiveness.

Assessing the impact of culture and values of


individuals in an organization.

Analyzing all the aspects of individual, group and


organization for building effective organization.
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Evolvement of OB
Contribution Behavioral Science
Psychology Learning Motivation Perception Training Leadership effectiveness Job satisfaction Individual decision making Performance appraisal Attitude measurement Employee selection Work design Work stress

Unit of Analysis

Individual

Sociology

Group dynamics Work teams Communication Power Conflict Intergroup behavior Formal organization theory Organizational technology Organizational change Organizational culture Behavioral change Attitude change Communication Group processes Group decision making Comparative values Comparative attitudes Cross-cultural analysis Organization system Study of Organizational Behaviour

Group

Social psychology

Anthropology Organizational culture Organizational environment Power

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Challenges and Opportunities

Responding to Globalization

Managing Workforce Diversity


Improving Quality and Productivity

Improving Customer Service


Improving People Skills

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Empowering People

Stimulating Innovation and Change


Creating positive work environment

Helping Employees Balance Work/Life Conflicts


Improving Ethical Behavior

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Positive Organizational Behaviour\Scholarship


An area of OB that concerns how organizations develop human strength, foster vitality, resilience and unlock potential.

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Developing OB model
BASIC OB MODEL

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Dependent Variables
Productivity
A performance measure that includes effectiveness and efficiency

Effectiveness
Achievement of goals

Efficiency
The ratio of output to the input required to achieve it
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Dependent Variables
Absenteeism
The failure to report to work.

Turn over
Voluntary and involuntary permanent withdrawal from an organization

Deviant Work place behavior


Voluntary behavior that violates significant organizational norms which threatens the well being of the organization or its members 26

Dependent Variables
Organizational citizenship behavior
Discretionary behavior that is not part of an employees formal job requirements but that nevertheless promotes the effective functioning of organization.

Job satisfaction
A positive feeling about ones job from an evaluation of its characteristics

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Independent Variables
Individual Level

Independent Variables

Group Level

Organization system

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Basic OB model stage 2

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Conclusion
OB studies the impact of individuals, groups and
structure have on behavior within an organization
and applies it to organization effectiveness.

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When you change, What you believe, You change What you do...- Spencer Johnson
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