Organizational Behaviour: Introduction To Organisational Behaviour (OB)
Organizational Behaviour: Introduction To Organisational Behaviour (OB)
Topics
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Organization
Consciously coordinated social unit Composed of two or more people that Functions on relatively continuous basis to achieve a common goal
Managerial Functions
Planning
organizational goals.
Organizing
Determining the tasks, how task are to be
grouped , who will do it? .
Leading
Directing and coordinating with the people.
A function that includes motivating and
directing people, selecting the most effective
communication channels and resolving
conflicts
Controlling
Monitoring activities to ensure that they are
accomplished as planned and correcting any significant deviations.
Management Roles
Henry Mintzberg grouped managerial roles into :-
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Interpersonal
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Informational
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Decisional
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Management Skills
Robert Katz Management Skills include :-
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Technical Skills
Encompass ability to utilize specialized knowledge or expertise
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Human Skills
Maintaining inter personal relationships
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Conceptual Skills
Ability to analyze and diagnose complex situations
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Organizational Behaviour
A field of study that investigates the impact that individuals, groups and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations effectiveness.
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Contributing Disciplines
The science that seeks to measure, explain and change the behavior of human and other animals . Area of psychology that blends concepts from psychology and sociology that focuses on the influence of people on one another . The study of people in relation to their social environment or culture The study of societies to learn about human beings and their activities
Psychology
Social Psychology
Sociology Anthropology
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Relevance of OB
For better understanding of human behavior at
individual and group level and applying for
organizational effectiveness.
Evolvement of OB
Contribution Behavioral Science
Psychology Learning Motivation Perception Training Leadership effectiveness Job satisfaction Individual decision making Performance appraisal Attitude measurement Employee selection Work design Work stress
Unit of Analysis
Individual
Sociology
Group dynamics Work teams Communication Power Conflict Intergroup behavior Formal organization theory Organizational technology Organizational change Organizational culture Behavioral change Attitude change Communication Group processes Group decision making Comparative values Comparative attitudes Cross-cultural analysis Organization system Study of Organizational Behaviour
Group
Social psychology
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Responding to Globalization
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Empowering People
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Developing OB model
BASIC OB MODEL
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Dependent Variables
Productivity
A performance measure that includes effectiveness and efficiency
Effectiveness
Achievement of goals
Efficiency
The ratio of output to the input required to achieve it
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Dependent Variables
Absenteeism
The failure to report to work.
Turn over
Voluntary and involuntary permanent withdrawal from an organization
Dependent Variables
Organizational citizenship behavior
Discretionary behavior that is not part of an employees formal job requirements but that nevertheless promotes the effective functioning of organization.
Job satisfaction
A positive feeling about ones job from an evaluation of its characteristics
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Independent Variables
Individual Level
Independent Variables
Group Level
Organization system
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Conclusion
OB studies the impact of individuals, groups and
structure have on behavior within an organization
and applies it to organization effectiveness.
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When you change, What you believe, You change What you do...- Spencer Johnson
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