CREATIVITY AND INNOVATION:

KEYS TO 21ST CENTURY LEARNING

National Quality Education Conference
November 17 – 18, 2013 | Milwaukee, WI

Register today!
nqec.asq.org
Get early-bird pricing
through October 14, 2013.
CreativiTy and innovation:
Keys to 21st century Learning
National Quality Education Conference
November 17 – 18, 2013 | Milwaukee, WI

Why should I attend the 2013 National Quality

Education Conference?
Collaboration, critical thinking, communication, creativity—these are all vital traits
for today’s learners to develop, but how can continuous improvement in your school
and district help create new ways to teach these crucial skill sets and provide tailored
programs to meet the students’ needs?
ASQ’s National Quality Education Conference will demonstrate how creativity and
innovation complement continuous improvement by focusing on teamwork, solutions,
and the customer—in this case, the learner—no matter the grade level.

The 2013 National Quality Education Conference offers educators

a wide variety of learning and networking opportunities.
♦♦ More than 30 concurrent sessions to allow you to pick the best sessions to meet
your needs
♦♦ Five half-day preconference hands-on workshops to advance your skills
♦♦ Real-life examples of how quality improves student achievement at the Education Team
Excellence Recognition Award sessions
♦♦ Renowned keynote speakers will share their experience and best practices
♦♦ Networking opportunities with hundreds of educators and leaders focused on
building quality schools

How can I justify attending the 2013 National Quality Education

Conference to my school and district leaders?
With small budgets and lack of time, it can be hard to convince your boss that the cost
of registration and travel is worthwhile. Here are some great reasons why your school
and district need to be a part of this wonderful education event.

♦♦ You will come home with the framework for improving your schools.
Through the Education Team Excellence Recognition Award you will be able to download
the outlines of very powerful programs that made measurable impacts in schools around
the world. You can put that information to work in your classrooms immediately.
♦♦ Conference leaders and expert keynote speakers are available
to you. NQEC speakers usually stay for the entire conference and are always
available for questions and discussion after their presentations.
♦♦ Network. Rub elbows with individuals who have implemented cost savings and
quality improvement in their schools and districts. Talk to them. Learn from them.
♦♦ Implement. After the conference, implement one quality tool you learned. Document
the savings and you will never have an issue proving the value of NQEC again.

2013 National Quality Education Conference

Creativity and Innovation: Keys to 21st Century Learning

Focus areas:
Innovation Through PLCs to planning at the district, school,
Shared Leadership and classroom levels is vitally important
♦♦ Innovative schools, districts, and to increasing the likelihood that real,
colleges are discovering ways to measurable improvement will occur.
build leadership capacity among
all members of the educational Common Core Standards
community. This includes not only and Student Learning
administrators and faculty, but students, ♦♦ The 2012 – 2013 school year marked
parents, business leaders, and the first year of broad implementation
community and citizen stakeholders. of Common Core Curriculum Standards
Implementing sustainable improvement across most of the United States. As the
is more positive when the whole nation moves toward fully implementing
school community has buy-in and these internationally benchmarked
participation than when a sole leader standards to prepare students for
directs change. Shared leadership careers, college, and citizenship, this
applies to governance, professional focus area addresses professional
development, school culture, and development, the use of technology
learning at the classroom and to enhance student achievement
individual student level. and teacher development, and the
use of continuous improvement tools
Process Management to Improve and practices in implementation and
Services and Learning assessment of Common Core Standards.
♦♦ The Malcolm Baldrige National Quality
Award process is one model used by Improving Achievement
many districts and higher education Through Differentiated
institutions to improve their processes Instruction Models
and outcomes. Other models such as ♦♦ What are best practices in delivering
the ISO 9001 family of standards and the most appropriate content in the
Lean Six Sigma, like Baldrige, emphasize most appropriate way to the broad
customer satisfaction, leadership across spectrum of students in our schools?
varying levels of an organization, These sessions focus on specific models
PDSA, stakeholder engagement across for differentiating instruction to improve
all levels, and a systems approach to academic achievement or the tools used
management. This focus area highlights in these models to assess progress,
schools, districts, and higher education adjust instruction, and report results.
institutions that have delved into any of
Scholarship of Teaching
these methods of process management.
and Learning (SOTL): Improving
Creative Collaboration and Processes for Teaching
Common Lesson Planning: and Learning
Developing Effective Instruction ♦♦ Institutions of higher learning are
to Improve Outcomes focusing process improvement
♦♦ Supporting teachers in their initiatives via “SOTL” conferences
professional development is essential through which they establish
to delivering the highest quality research efforts, with the classroom
instruction to all students. Common as the “laboratory” or the setting
lesson planning time and professional for continued process improvement
learning communities (PLCs) allow in pedagogy and heuristics, with
teachers to improve their teaching improved student learning outcomes as
skills in a collaborative, group-directed a viable goal.
environment, thereby improving student
learning. Likewise, aligning the work of
2013 National Quality Education Conference – Schedule Overview
Discover your suggested session path by visiting nqec.asq.org/2013/program! Subject to Change

Saturday, November 16
Preconference WKSP01: WKSP02: WKSP03: WKSP04: WKSP05: TBD
Workshops Questioning Differentiated Common Core Selecting and
Noon – Techniques for by Design: and Student Crafting the
4:00 p.m. Higher Student A Model for Learning Right Projects
Achievement 21st Century for Progress
Education and Innovation

Sunday, November 17
Continental Breakfast – 7:30 a.m. – 8:00 a.m.
General Session Keynote Speaker:
and Keynote
Dr. JoAnn Sternke
Speaker
Superintendent, Pewaukee School District
8:00 a.m. – 2013 Wisconsin Superintendent of the Year
9:45 a.m.

Refreshment Break With Exhibitors – 9:45 a.m. – 10:15 a.m.

Concurrent SESS01: SESS02: SESS03: Totally SESS04: TEAMS1:
Sessions Leading the Data Chats: Flipped-out Personalizing Education
Charge: Including Science the Common Team
10:15 a.m. –
Sharing the Students in Core Excellence
11:30 a.m.
Responsibility Data Analysis Standards in Recognition
for Monitoring to Increase Literacy and Process Session
and Supporting Student Math Through
Classroom Achievement Multiple
Continuous Pathways,
Improvement Collaboration,
Leads to and Digital
Improved Tools
Learning for All

Lunch – 11:30 a.m. – 12:30 p.m.

Concurrent SESS05: Get in SESS06: The SESS07: SESS08: Using TEAMS2:
Sessions the Game! A K–16 Chinese Using Tablet a Systems Education
Comprehensive Initiative: Technology Approach Team
12:30 p.m. –
Overview of Lifelong Global to Build a to Continual Excellence
1:45 p.m.
Continuous Learners Bridge to Improvement Recognition
Improvement in and Leaders Common Core to Engage Process Session
Education Standards Leaders at
All Levels

Concurrent SESS09: SESS10: Design SESS11: Design SESS12: TEAMS3:

Sessions Implementing Thinking: Principles Continuous Education
Lean Six Sigma Creativity and for Learning Improvement Team
2:00 p.m. –
Processes in Innovation at Guide Teacher in Reading, Excellence
3:15 p.m.
the Classroom: the Heart of Classroom Despite All Recognition
What the Heck Continuous Walk-throughs Obstacles Process Session
Were We Process
Thinking! Improvement

Refreshment Break With Exhibitors – 3:15 p.m. – 3:45 p.m.

Concurrent SESS13: SESS14: Best SESS15: Shared SESS16: High- TEAMS4:
Sessions Creating Practices for Classroom performing Education
Independent Individualization Leadership: Energy Team
3:45 p.m. –
Students of Instruction Student Data Management: Excellence
5:00 p.m.
Who Own for All Learners Done Right! Performance Recognition
Their Learning Measurement Process Session
and Process
Management

Register today at nqec.asq.org!

2013 National Quality Education Conference – Schedule Overview
Discover your suggested session path by visiting nqec.asq.org/2013/program! Subject to Change

Monday, November 18
Continental Breakfast – 7:30 a.m. – 8:00 a.m.
General Session Keynote Speaker:
and Keynote
Alan M. Blankstein
Speaker
Founder and President, HOPE Foundation
8:00 a.m. –
9:45 a.m.

Refreshment Break With Exhibitors /Book Signing With Alan Blankstein – 9:45 a.m. – 10:15 a.m.
Concurrent SESM01: Action SESM02: SESM03: SESM04: TEAMS5:
Sessions Research in Supporting Enhancing Building Education
Classrooms for and Sustaining Differentiated Teachers’ Team
10:15 a.m. –
Professional Quality and Instruction: Capacity to Excellence
11:30 a.m.
Development Innovation A Model for Implement Recognition
and Increased Through Leveraging Continuous Process Session
Student Professional Points of Classroom
Learning Learning Instructional Learning
Communities Intervention Processes:
One District’s
Professional
Development
Journey

Lunch and ETER Awards – 11:30 a.m. – 12:45 p.m.

Concurrent SESM05: SESM06: Using SESM07: SESM08:
Sessions Applying The A3: The Teaching Social Reinventing
Six Sigma True Systems Entrepreneurship: Collaboration
12:45 p.m. –
Tools and Approach Class Outside in the 21st
2:00 p.m.
the Baldrige to Problem the Classroom Century: How
Framework Solving and Why to
to Student Read, Think,
Retention and Write for
and Success Each Other

Concurrent SESM09: SESM10: SESM11: A SESM12:

Sessions Student Continuous System of Personalized
Engagement Improvement in Support Learning in
2:15 p.m. –
and Its School Climate for Students a Blended
3:30 p.m.
Effect on Through Inclusive
Successful a K–12 Classroom
Students Data-driven
Discipline
Program

Refreshment Break – 3:30 p.m. – 3:45 p.m.

Concurrent SESM13: How SESM14: SESM15: SESM16: The
Sessions Lean Six Sigma Advantages Innovation: Science of
Is Changing of Monthly Live! Structured
3:45 p.m. –
Higher Progress Dialogic
5:00 p.m.
Education Monitoring for Design:
Differentiation Engage the
in the Creativity of
Classroom Stakeholders
to Inspire
Innovation

Registration and Bookstore Hours Exhibitor Hours

Sunday: 7:00 a.m. – 5:00 p.m. Sunday: 7:30 a.m. – 6:00 p.m.
Monday: 7:00 a.m. – 3:30 p.m. Monday: 7:30 a.m. – 12:45 p.m.
2013 keynote speakerS

Sunday, November 17 Monday, November 18

8:40 a.m. – 9:40 a.m. 8:40 a.m. – 9:40 a.m.

Alan M. Blankstein
Founder and President, HOPE Foundation

Dr. JoAnn Sternke

Superintendent, Pewaukee School District
2013 Wisconsin Superintendent of the Year

Dr. JoAnn Sternke considers herself very An inspiring and visionary educational
lucky to be a part of the Pewaukee School leader, Alan M. Blankstein founded the
District. Since 2001, Sternke has been HOPE Foundation in 1989. Formerly
superintendent of schools, where under her a disadvantaged youth, Blankstein is
tenure, numerous program improvements committed to ensuring that all children
have been implemented to increase student succeed and has worked in youth-serving
achievement. Some of these initiatives include organizations since 1983, including the
a successful 1:1 laptop initiative, four-year- March of Dimes, Phi Delta Kappa, and
old kindergarten, advanced high school Solution Tree, which he founded in 1987
course offerings with Northwestern University, and directed for 12 years. He has created
elementary foreign language, middle school award-winning publications and video staff
5x5 block schedule, and increased high development programs, and his best-selling
school graduation requirements. book, Failure Is Not an Option®: 6 Principles
Sternke was recently recognized as That Guide Student Achievement in High-
Wisconsin’s Superintendent of the Year Performing Schools, was awarded “Book
for 2013. She was also honored with the of the Year” by Learning Forward. He was
Milwaukee Business Journal’s Women of nominated for three other national and
Distinction in 2010. For the past three international awards.
years, the Pewaukee School District has Blankstein makes frequent public speaking
been recognized as a Top Workplace by appearances and has delivered keynote
the Milwaukee Journal Sentinel. In 2010, presentations in the United Kingdom,
the Pewaukee School District was honored Middle East, South Africa, Canada, and for
to be the first education recipient of the every major U.S. educational organization.
Wisconsin Forward Award, the highest level His latest book, The Answer Is in the Room:
of recognition in Wisconsin’s performance How Effective Schools Scale Up Student
excellence program. She serves on the board Success, is already gaining national and
of examiners for both the Baldrige National international acclaim.
Quality Program and the Wisconsin Center
for Performance Excellence.

Each keynote speaker will take place during the General Session held each day from 8:00 a.m – 9:45 a.m.

6
SATURday, November 16, 2013

Preconference Workshops
Noon – 4:00 p.m.
(Additional Fee)

WKSP01: Questioning Techniques

for Higher Student Achievement
Presenters: Cindy McClung, Coordinator for
Quality; School District of Lee County; Fort
Myers, FL and Bob Hoglund, President; Bob
Hoglund Inc.; Tempe, AZ
Workshop Description: This interactive workshop will
provide participants with two questioning techniques
designed to increase students’ critical thinking skills.
Both techniques utilize specific questioning strategies
that challenge thought and help students learn to
plan for improvement. Participants will practice the
techniques and will receive takeaways for immediate
use in their classrooms.
Focus Area: Scholarship of Teaching and
Learning (SOTL): Improving Processes for
Teaching and Learning
Target Audience: Teacher, Administrator Audience’s Level of Responsibility: Elementary
Schools, Middle Schools, High Schools
Audience’s Level of Responsibility: Elementary
Schools, Middle Schools, High Schools Presentation Level: New to the continuous
improvement processes
Presentation Level: Has a moderate level
of understanding and is familiar with the
tools available WKSP03: Common Core
and Student Learning
Presenter: Lee Jenkins, Ph.D., Founder of LtoJ
WKSP02: Differentiated by Design:
Consulting Group; Scottsdale, AZ
A Model for 21st Century Education
Workshop Description: Well-educated students
Presenter: Clare Mahon, Program Director; The
Learning Link; Toronto, Ontario, Canada have extensive background knowledge, plus
the ability to apply their knowledge and the
Workshop Description: This session will share
creativity to use their knowledge for solving
details of a collaborative project with the largest
problems. Continuous improvement strategies
school board in Canada (Toronto District School
provide the best strategy for accomplishing all
Board) and The Learning Link. The project involved
three of the above goals in the limited amount
the design and creation of a differentiated
of time available. This workshop will provide
and leadership-based school model initially
detailed instruction, practice, and examples
intended for learning-disabled and at-risk youth
for classroom, department, and school-wide
but currently employed for all students. Discover
implementation of continuous improvement in a
how this initiative has had a significant impact
Common Core Standards world.
on student achievement, student engagement
and participation, student attendance, and staff Focus Area: Common Core Standards and
awareness of and ability to create a learning Student Learning
environment rich in differentiated instruction. Target Audience: Teachers, Administrators
Focus Area: Improving Achievement Through Audience’s Level of Responsibility: Elementary
Differentiated Instruction Models Schools, Middle Schools, High Schools
Target Audience: Teacher, Administrator, School Presentation Level: New to continuous
Board Member, Parent improvement processes

Register today at nqec.asq.org! Subject to Change 7

SATURday, November 16, 2013

WKSP04: Selecting and Crafting WKSP05: TBD

the Right Projects for Progress and Presenter: Dr. JoAnn Sternke, Superintendent;
Innovation Pewaukee School District; Pewaukee, WI
Presenters: Stephen Spangehl, Director; Workshop Description: This exciting workshop
Higher Education Division; Plexus International; will be held by Wisconsin’s 2013 Superintendent
Minneapolis, MN and Henry Lindborg, Professor; of the Year and NQEC keynote speaker, JoAnn
Marian University of Fond du Lac; Fond du Lac, WI Sternke. Don’t miss out on your chance to learn
Workshop Description: This workshop will from the best. Please visit nqec.asq.org for
show how educators can quickly craft updated information on this workshop in the
projects that produce visible and sustainable near future.
institutional improvements. Successful project
teams—transcending organizational silos and
empowered to work collaboratively—can create
permanent and systematic improvements that
continue to improve even when senior leadership
changes. Done well, projects allow faculty and
staff to take responsibility for their own learning
and the institution’s culture. The workshop will
explore two approaches for identifying project
possibilities: (1) conducting an inventory of
existing processes to see which are most in need
of improvement, and (2) analyzing the existing
culture of the organization to determine which
aspects need attention.
Focus Area: Process Management to Improve
Learning and Services
Target Audience: Teacher, Administrator, School
Board Member
Audience’s Level of Responsibility: High Schools,
Higher Education
Presentation Level: Has a moderate level
of understanding and is familiar with the
tools available

8 Register today at nqec.asq.org! Subject to Change

Sunday, November 17, 2013

Registration and Bookstore Open as a formative measure, and development

7:00 a.m. – 5:00 p.m. of internal technical support capacity to aid
administrators in their efforts to monitor and
Exhibits Open support classroom improvement.

7:30 a.m. – 6:00 p.m. Focus Area: Innovation Through Shared

Leadership
Continental Breakfast Target Audience: Administrator
7:30 a.m. – 8:00 a.m. Audience’s Level of Responsibility: Elementary
Schools, Middle Schools, High Schools,
General Session Presentation Level: Has a moderate level
8:00 a.m. – 9:45 a.m. of understanding and is familiar with the
tools available
Announcements/Welcome Address
8:00 a.m. – 8:40 a.m.
Keynote Address SESS02: Data Chats: Including Students
8:40 a.m. – 9:40 a.m.
in Data Analysis to Increase Student
Dr. JoAnn Sternke Achievement
Presenters: Bob Hoglund, President; Bob
Superintendent, 2013
Hoglund Inc.; Tempe, AZ and Cindy McClung,
Wisconsin Superintendent Coordinator for Quality; School District of Lee
of the Year County; Fort Myers, FL
Pewaukee School District Session Description: This interactive session will
Closing provide participants with a questioning technique
9:40 a.m. – 9:45 a.m. designed to increase students’ ability to set
SMART goals, develop action plans, analyze
their own data, and plan for improvement.
Refreshment Break With Exhibitors
These questions are effective for whole-group
9:45 a.m. – 10:15 a.m.
and individual-student use and may be applied
to both academic and behavioral goals.
Concurrent Sessions Participants will view videos of data chats and
10:15 a.m. – 11:30 a.m. will have time to practice during the workshop.
They will also receive a takeaway that will allow
SESS01: Leading the Charge: Sharing them to immediately implement the questioning
the Responsibility for Monitoring and process in their own classrooms or schools.
Supporting Classroom Continuous Focus Area: Scholarship of Teaching and
Improvement Leads to Improved Learning (SOTL): Improving Processes for
Learning for All Teaching and Learning
Presenters: Kristine Weingaertner-Hartke, Target Audience: Teacher, Administrator, Parent
Director; Special School District of St. Louis
Audience’s Level of Responsibility: Elementary
County; Town and Country, MO and Marilyn
Schools, Middle Schools, High Schools
Wescott, Director of Product Design and
Development; Jim Shipley & Associates Inc.; Presentation Level: Has a moderate level
N. Redington Beach, FL of understanding and is familiar with the
Session Description: Special School District of St. tools available
Louis County uses a professional development
model to increase leadership capacity to
monitor, support, and sustain a Baldrige-based
approach for improving achievement for students
with special education needs that includes use
of an annual classroom system assessment as
a summative measure that is reported in both
district and school strategic plans, use of a
classroom learning system walk-through protocol

Register today at nqec.asq.org! Subject to Change 9

Sunday, November 17, 2013

SESS03: Totally Flipped-out Science Focus Area: Common Core Standards and
Presenter: Timothy Noonen, Science Teacher; Student Learning
Dunlap Middle School; Dunlap Unit School Target Audience: Teacher, Administrator, School
District 323; Dunlap, IL Board Member
Session Description: Have you ever wondered Audience’s Level of Responsibility: Elementary
what it looks like when students take charge Schools, Middle Schools, High Schools
of how they learn? In the Totally Flipped-out Presentation Level: New to the continuous
Science classroom, you will witness students improvement processes
making data-based decisions to set their own
educational objectives and exercise and develop
their critical thinking skills while enhancing
Lunch
their communication abilities through guided 11:30 a.m. – 12:30 p.m.
collaboration. This presentation will show you
how empowering your students through the use Concurrent Sessions
of online calendars, continuous improvement 12:30 p.m. – 1:45 p.m.
tools, collaborative grouping, and formative/
summative assessments will stimulate your
students’ achievement from good to great. SESS05: Get in the Game!
Focus Area: Improving Achievement Through A Comprehensive Overview of
Differentiated Instruction Models Continuous Improvement in Education
Target Audience: Teacher, Administrator, Parent Presenters: Jay Marino, Superintendent and
Mandy Ellis, Principal; Dunlap Grade School;
Audience’s Level of Responsibility:
Dunlap Unit School District 323; Dunlap, IL
Middle Schools
Session Description: This interactive session is
Presentation Level: Has a moderate level
designed for those who are getting started with
of understanding and is familiar with the
the continuous improvement model or have been
tools available
implementing for years and need to refresh their
thinking. Start your NQEC experience with a
session intended to lay a solid foundation that
SESS04: Personalizing the Common will allow you to progress wherever you are
Core Standards in Literacy and in the process. Get your game on! Join us for
Math Through Multiple Pathways, this collaborative, participant-driven session
Collaboration, and Digital Tools designed to enhance your understanding of the
Presenters: Randy Daul, Principal and Lisa Rettler, continuous improvement model and pave the
Associate Principal; Asa Clark Middle School;
way to a dynamic NQEC experience.
Pewaukee Public Schools; Pewaukee, WI
Focus Area: Special Session: New to Quality
Session Description: Learn how one middle school
in Education
has transformed teaching and learning through a
Target Audience: Teacher, Administrator, School
Common Core Standards-driven literacy learning
Board Member, Parent
center and math learning center, which foster
self-paced, data-driven achievement. Through Audience’s Level of Responsibility: Elementary
best pedagogical practices, quality processes, Schools, Middle Schools, High Schools
collaborative learning, digital-age tools, and Presentation Level: New to continuous
a personalized PDSA learning plan tailored improvement processes
to each student’s developmental needs and
goals, ACMS has created a system responsive
to the needs of each learner. This session will
showcase an innovative approach to building
and sustaining student ownership of learning
through transformative, shared leadership; the
Team Excellence Continuous Improvement model;
authentic PLCs; and quality processes to ensure
multiple learning pathways.

10 Register today at nqec.asq.org! Subject to Change

Sunday, November 17, 2013

SESS06: The K–16 Chinese Initiative: specific examples demonstrating how the
Lifelong Global Learners and Leaders strategic classroom system components set and
Presenters: Cheryl McCord, Curriculum Resource communicate direction for the Common Core
Specialist; Esther Fu, Lead Chinese Teacher; Rob Standards learning required, as well as specific
Miller, Principal of Jenks Middle School and examples demonstrating how classroom learning
Organizer of Shenyang Exchange; and other co- processes are improved using PDSA. Videos will
speakers; Jenks Public Schools; Jenks, OK demonstrate how the use of iPad technology
Session Description: Jenks Public Schools has improves instruction to best meet student needs
embraced a Chinese initiative that spans the and how learning is assessed.
educational life of students. The aim is to develop Focus Area: Common Core Standards and
proficient speakers, readers, and writers of Student Learning
Mandarin Chinese who are globally competent, Target Audience: Teacher, Administrator
interculturally skilled, and prepared to participate
Audience’s Level of Responsibility: Elementary
in the world community. This presentation
Schools, Middle Schools, High Schools
will outline the history of our program and its
Presentation Level: New to the continuous
development, and will include many aspects of
improvement processes
planning and implementation—from the mission
statement, to goals, to the enrollment process,
to the assessments—all decisions based on
research and best practice, and reached through
SESS08: Using a Systems Approach
a collaborative model designed to produce
to Continual Improvement to Engage
measurable results. The session will also outline
Leaders at All Levels
our Chinese PLCs and the study and use of Presenter: Jim Shipley, President; Jim Shipley &
Associates; N. Redington Beach, FL
innovative, creative, and differentiated strategies
to implement Common Core Standards. Session Description: This session focuses on
the use of a systems approach to continual
Focus Area: Creative Collaboration and Common
improvement to lead school improvement and
Lesson Planning: Developing Effective Instruction
improve student results. This innovative approach
to Improve Outcomes
utilizes the leadership requirements from the
Target Audience: Teacher, Administrator, School
Baldrige Criteria to develop a system that
Board Member, Parent, Business Leader
utilizes total staff engagement to support the
Audience’s Level of Responsibility: Elementary implementation of the school improvement plan.
Schools, Middle Schools, High Schools, Learn how to use a step-by-step approach to
Higher Education create a leadership structure that engages the
Presentation Level: Has integrated the tools and whole school community in taking responsibility
concepts into a systematic approach for implementing the school improvement plan
with fidelity. Examples from schools and districts
utilizing a shared leadership, or team approach,
SESS07: Using Tablet Technology will be shared.
to Build a Bridge to Common Focus Area: Innovation Through Shared Leadership
Core Standards
Target Audience: Teacher, Administrator, School
Presenters: Jeremy Busby, Mathematics Teacher
Board Member
and Andrew Foster, Mathematics Teacher and
Department Chair; Mountain View Middle Audience’s Level of Responsibility: Elementary
School; Roswell Independent School District; Schools, Middle Schools, High Schools
Roswell, NM Presentation Level: New to the continuous
Session Description: A key component for improvement processes
successful implementation of the Common
Core Standards will be high levels of student
engagement. iPad technology used in an
eighth-grade math class not only saves time in
the classroom, but also allows students to take
concepts to the depth required of the Common
Core Standards. This presentation will include

Register today at nqec.asq.org! Subject to Change 11

Sunday, November 17, 2013

Concurrent Sessions Focus Area: Innovation Through Shared Leadership

2:00 p.m. – 3:15 p.m. Target Audience: Teacher, Administrator, School
Board Member, Parent, Business Leaders
SESS09: Implementing Lean Six Sigma Audience’s Level of Responsibility: Elementary
Processes in the Classroom: What the Schools, Middle Schools, High Schools, and
Heck Were We Thinking! Higher Education
Presenters: Michael Snell, Science Instructor and Presentation Level: Has a moderate level
Larry Haughn, Assistant Principal; Whitehall High of understanding and is familiar with the
School; Whitehall District Schools; Whitehall, MI tools available
Session Description: In this presentation we
will look at an approach that moves school SESS11: Design Principles for Learning
improvement out of the offices and conference Guide Teacher Classroom Walk-throughs
rooms, and into the classrooms where it can
Presenters: Eric Feeney, Assistant Principal;
more directly affect student learning. Included Procter R. Hug High School and Kristen Holden,
will be an overview of Deming’s theory of First-grade Teacher; Greenbrae Elementary
management, connecting it to Lean Six Sigma School; Washoe County School District; Reno,
and its applications for the classroom setting. We NV
will begin with the first steps taken by a newly Session Description: When striving for long-term
implemented quality team to piloting a basic improvements, effective strategy development
quality systems approach by several teachers should align to design principles for a cycle
and finishing by sharing concepts of a more of continuous improvement. Design principles
robust Lean Six Sigma process that is currently engage teachers in continuous, accelerated, and
being used in a high school biology classroom. sustained learning about instructional practices
Focus Area: Process Management to Improve in the setting in which they actually work. During
Learning and Services this presentation participants will experience
Target Audience: Teacher, Administrator the five design principles applied within
Audience’s Level of Responsibility: Middle teacher walk-throughs. This embedded form of
Schools, High Schools professional development utilizes a systemic
approach that incorporates teacher professional
Presentation Level: New to the continuous
growth standards, Common Core Standards,
improvement processes
and 21st century skills in the classroom. Through
this process teachers identify an important
SESS10: Design Thinking: Creativity and problem of practice; observe other teachers;
Innovation at the Heart of Continuous collect, analyze and reflect on data; and work
Process Improvement collaboratively to focus on the next level of work.
Presenters: Maurice Ghysels, Superintendent; Focus Area: Common Core Standards and
Allison Liner, Chief Learning Officer; and Alicia
Student Learning
Bowman, Learning Leader; Menlo Park City
School District; Atherton, CA and Tom Malarkey, Target Audience: Teacher, Administrator
Senior Associate; National Equity Project; Audience’s Level of Responsibility: Elementary
Oakland, CA Schools, Middle Schools, High Schools
Session Description: Rapidly entering public Presentation Level: Has a moderate level
education, design thinking defines a method of understanding and is familiar with the
for students, teachers, and administrators to tools available
become more creative and innovative. Learn how
to “design for delight,” gaining empathy of the
learning experience of students, and enlist the
deep involvement of teachers and staff. Learn
how teams work together to discover “extreme
inspiration” to address different and healthy
attitudes toward generating ideas, rapidly
prototyping and testing, and moving a culture to a
different perspective about failure that leads more
rapidly to student success and teacher satisfaction.

12 Register today at nqec.asq.org! Subject to Change

Sunday, November 17, 2013

SESS12: Continuous Improvement in organize a classroom for true differentiation. All

Reading, Despite All Obstacles of these ideas can be implemented immediately
Presenters: Will Black, Principal; Brookport to improve individualization for every one of the
Elementary School and Laura Walker, Principal; students in your classroom, school, or district.
Metropolis Elementary School; Massac Unit #1 Focus Area: Improving Achievement Through
School District; Metropolis, IL Differentiated Instruction Models
Session Description: Do you feel that your Target Audience: Teacher, Administrator, School
students could grow faster as readers? Are Board Member, Parent, Business Leader
you struggling to close reading achievement
Audience’s Level of Responsibility: Elementary
gaps among students of different backgrounds?
Schools, Middle Schools
Empower staff and students with high-leverage
Presentation Level: New to the continuous
assessment and problem-solving processes that
improvement processes
increase reading achievement and foster a
culture of literacy. In this session, participants
will learn how Massac Unit #1 School District SESS14: Best Practices for
is incorporating quality practices into its Individualization of Instruction
response to intervention (RTI) process to narrow for All Learners
achievement gaps and increase reading Presenters: Joseph Pauley, President and Judith
achievement for its K–8 students. Pauley, CEO; Process Communications Inc.;
Potomac, MD
Focus Area: Improving Achievement Through
Differentiated Instruction Models Session Description: Teachers in all grade
levels, K–12, in schools in several states have
Target Audience: Teacher, Administrator,
applied the concepts of Process Communications
School Board Member
to improve the academic achievement of all
Audience’s Level of Responsibility: Elementary
their students and close the achievement gap.
Schools, Middle Schools
Research shows that if even one adult in a school
Presentation Level: New to the continuous establishes a relationship with a student, the
improvement processes students will remain in school and will be more
motivated to study and learn. Participants will
Refreshment Break With Exhibitors learn how to individualize the way they motivate
3:15 p.m. – 3:45 p.m. every student so that students will understand
the benefit of education to their future lives. In
this way the students will be better prepared to
Concurrent Sessions
become future leaders.
3:45 p.m. – 5:00 p.m.
Focus Area: Improving Achievement Through
Differentiated Instruction Models
SESS13: Creating Independent Students
Target Audience: Teacher, Administrator, School
Who Own Their Learning
Board Member, Parent, Business Leader
Presenters: Cristina Leal, Lead Instructor; Barack
Obama Charter School; Ingenium Schools and Audience’s Level of Responsibility: Elementary
Nikolaus Namba, Chief Academic Officer; Schools, Middle Schools, High Schools,
Ingenium Schools; Los Angeles, CA Higher Education
Session Description: Differentiation is one of Presentation Level: New to the continuous
the most challenging aspects of a teacher’s improvement processes
job, but it is the only way to ensure all students
receive the instruction necessary to improve at
an appropriate pace. This session will delve into
specific strategies and techniques we use in the
classroom that assist in ensuring the ultimate
differentiated instruction experience for every
child. In this session we will discuss students using
PDSAs to guide student goal setting, how many
and which standard operating procedures to
establish with your students, and our process to

Register today at nqec.asq.org! Subject to Change 13

Sunday, November 17, 2013

SESS15: Shared Classroom Leadership: SESS16: High-performing Energy

Student Data Done Right! Management: Performance
Presenters: Mark Oesterle, Principal; Constitution Measurement and Process Management
Elementary; Phoenix, AZ and Terri Iles, Presenters: Robert Schoch, Director of Business
Educational Consultant; Jim Shipley & Associates; Administration and Thomas Schneider, Manager
Bedford, TX of Energy and Operational Efficiency; North
Session Description: Implementing data-driven Penn School District; Lansdale, PA
instruction has the power to dramatically inform Session Description: This presentation will
and improve teaching practice and student explain how performance measurement and
performance. Systems thinking that allows process management techniques have been
teachers and students to share instructional used to reduce energy by 40 percent in one
leadership roles will empower all stakeholders. school district and 50 percent in another without
Using student data folders helps to foster a capital investment. These tools have been used to
sense of ownership for learning among students. motivate staff and students to change operations
Explore—with school leaders from Constitution and behaviors that have resulted in these
Elementary—what it takes to create and sustain savings in just a few years. Students and staff
a high-performing information and learning from all functions have been deeply engaged
system to empower students. Student data folders in the change process. In both cases, the efforts
and student-led conferences have the power to were recognized at the national level as both
transform a school’s focus from “what is taught” organizations become Energy Star Partners of
to “what is learned.” the Year.
Focus Area: Innovation Through Shared Leadership Focus Area: Process Management to Improve
Target Audience: Teacher, Administrator Learning and Services

Audience’s Level of Responsibility: Elementary Target Audience: Administrator, School Board

Schools, Middle Schools, High Schools Member, Business Leader

Presentation Level: Has a moderate level Audience’s Level of Responsibility: Elementary

of understanding and is familiar with the Schools, Middle Schools, High Schools
tools available Presentation Level: Has a moderate level
of understanding and is familiar with the
tools available
Networking Reception With Exhibitors
5:00 p.m. – 6:00 p.m.

14 Register today at nqec.asq.org! Subject to Change

MOnday, November 18, 2013

Registration and Bookstore Open Target Audience: Higher Education Faculty,

7:00 a.m. – 3:30 p.m. Pre-K–12 Teacher, School Administrator, School
Board Member, Parent, Business Leader
Exhibits Open Audience’s Level of Responsibility: Elementary
7:30 a.m. – 12:45 p.m. Schools, Middle Schools, High Schools,
Higher Education
Continental Breakfast Presentation Level: New to continuous
7:30 a.m. – 8:00 a.m. improvement processes

General Session SESM02: Supporting and Sustaining

8:00 a.m. – 9:45 a.m. Quality and Innovation Through
Professional Learning Communities
Announcements Presenters: Doug Stilwell, Superintendent;
8:00 a.m. – 8:40 a.m. and Mark Lane, Principal; Olmsted Elementary
Keynote Address School; Urbandale Community School District;
Urbandale, IA
8:40 a.m. – 9:40 a.m.
Session Description: Urbandale administrators
Alan M. Blankstein
will share how the integration of quality/
Founder and President,
continual improvement and professional learning
HOPE Foundation
communities has led to meaningful collaboration,
Closing innovative classroom learning systems, and high
9:40 a.m. – 9:45 a.m. levels of student learning. Attendee participation
will be encouraged through facilitated dialogue
Refreshment Break With Exhibitors and around the system of profound knowledge and
Book Signing With Alan Blankstein the implications for leading professional learning.
9:45 a.m. – 10:15 a.m. Facilitation strategies and tools for establishing
vision, mission, and values; defining current and
Concurrent Sessions desired states; strategic planning; and building
10:15 a.m. – 11:30 a.m. consensus and commitment will be modeled.
Focus Area: Innovation Through
SESM01: Action Research in Classrooms Shared Leadership
for Professional Development and Target Audience: Teacher, Administrator, School
Increased Student Learning Board Member
Presenters: Rhonda Rabbitt, Assistant Dean and Audience’s Level of Responsibility: Elementary
Susan Hughes, Educational Research Specialist/ Schools, Middle Schools, High Schools
Faculty; Viterbo University; La Crosse, WI
Presentation Level: Has a moderate
Session Description: This presentation demonstrates level of understanding and is familiar with
the use of data-driven decision making for the tools available
professional development and 21st century student
learning. We utilized the action research cycle
(PDSA) in pre-K–12 classrooms during a master of
arts in education degree program. We anticipated
renewed passion to teach and improved student
learning during challenging times. The majority of
participants realized the benefits of utilizing action
research as a tool for continuous professional
development. Our research plan continues.
Focus Area: Scholarship of Teaching and
Learning (SOTL): Improving Processes for
Teaching and Learning

Register today at nqec.asq.org! Subject to Change 15

Monday, November 18, 2013

SESM03: Enhancing Differentiated in the classroom. The district uses many of the
Instruction: A Model for Leveraging tools provided by Shipley & Associates. Presenters
Points of Instructional Intervention will share templates that have been effective in
Presenters: Kathleen Lynch, Faculty; Walden carrying out professional development.
University and Cambridge College; Haverhill, Focus Area: Creative Collaboration and Common
MA and Angela Hinson Quick, Deputy Chief Lesson Planning: Developing Effective Instruction
Academic Officer; North Carolina Department to Improve Outcomes
of Public Instruction; Raleigh, NC
Target Audience: Teacher, Administrator
Session Description: Interventions for
Audience’s Level of Responsibility: Elementary
improvement are most successful when they are
Schools, Middle Schools, High Schools
implemented at the optimum time in the process
Presentation Level: New to the continuous
they are intended to improve. This session
improvement processes
presents a model of learning intervention that
emerged from research on STEM participation
in North Carolina. The model provides a way Lunch and ETER Awards
of understanding how instruction and learning 11:30 a.m. – 12:45 p.m.
can be successful as well as where it can break
down, and offers a model for determining where Concurrent Sessions
and how in the learning process intervention with
12:45 p.m. – 2:00 p.m.
differentiated instruction offers the most promise
for success.
SESM05: Applying Six Sigma Tools
Focus Area: Improving Achievement Through
and the Baldrige Framework to Student
Differentiated Instruction Models
Retention and Success
Target Audience: Teacher, Administrator, School
Presenters: James Blalock, Quality Assurance
Board Member, Parent Specialist and Fiona Baxter, Director of
Audience’s Level of Responsibility: Elementary Institutional Planning; East Carolina University;
Schools, Middle Schools, High Schools, Greenville, NC
Higher Education Session Description: In 2010, East Carolina
Presentation Level: Has a moderate level University (ECU) adopted the Baldrige Model for
of understanding and is familiar with the Performance Excellence, a proven, sustainable
tools available quality assurance program to advance its
commitment to ongoing, continuous improvement
in support of student success. This presentation
SESM04: Building Teachers’ Capacity
will outline the entire process undertaken to
to Implement Continuous Classroom
advance this work and offer recommendations
Learning Processes: One District’s
for strategies to increase student support and
Professional Development Journey
positively impact retention and graduation rates
Presenters: Gary Kiltz, Director of Curriculum and
for all students, particularly black males. The
Learning and Sue Lee, Sara Koser, Paula Mueller,
Molly Paulus, Suzy Thomas, and Shelly Wolfe, findings presented can be used by those working
Curriculum Support Specialists; School District to address ways to increase student retention
of Menomonee Falls; Menomonee Falls, WI and those interested in action research, process
Session Description: This presentation will provide mapping, and quality assurance.
the process map used by the School District Focus Area: Process Management to Improve
of Menomonee Falls to guide the professional Learning and Services
development and coaching of teachers so they Target Audience: Administrator
could effectively implement an eight-step model Audience’s Level of Responsibility: Higher Education
of continuous classroom improvement directly
Presentation Level: Has a moderate level
with students. Participants will see a video and
of understanding and is familiar with the
examples of how continuous improvement looks
tools available
in the classroom at multiple levels. Participants
will also become familiar with the training tools
and processes used to provide the professional
development and then coach the model directly

16 Register today at nqec.asq.org! Subject to Change

Monday, November 18, 2013

SESM06: Using The A3: The True Focus Area: Innovation Through Shared Leadership
Systems Approach to Problem Solving Target Audience: Teacher, Administrator, Parent
Presenters: Joseph Ziskovsky, Principal Trainer Audience’s Level of Responsibility: Middle
and Betty Ziskovsky, CEO and Principal Trainer, Schools, High Schools
Le2 Inc.; Shoreview, MN
Presentation Level: New to the continuous
Session Description: Often referred to as a improvement processes
problem-solving storyboard, the A3 offers
sufficient room on a single page to clearly explain
and graphically show a problem as well as the
SESM08: Reinventing Collaboration
logical thought processes that lead to a plan for its
in the 21st Century: How and Why to
resolution. The A3 also serves as a data collection
Read, Think, and Write for Each Other
and visual analysis document, a communication Presenters: Jared Colley, Upper School English
Teacher; The Oakridge School; Arlington, TX
and discussion vehicle, an improvement plan,
and Deborah Moreland, English Chair; The
and an accountability tracking device all rolled
Hockaday School; Dallas, TX
into one. Using the A3 as a common problem-
Session Description: Three teachers at different
solving tool and methodology, an organization
schools experimented with the aspects of
can facilitate the development of a universal
collaboration made possible by technology.
and aligned culture of learning, cross-functional
While modeling what we were learning about
dialogue and analysis, and consensus building,
collaboration, students engaged in unexpected
and can truly improve continuously.
conversations, demonstrated knowledge through
Focus Area: Process Management to Improve
multiple media, and inspired creativity and
Learning and Services
critical thinking. By collaborating with each
Target Audience: Teacher, Administrator, School other and with students at different schools,
Board Member, Parent, Business Leader students were empowered to formulate
Audience’s Level of Responsibility: Elementary questions and responses for new audiences; to
Schools, Middle Schools, High Schools, understand through practice the relationship
Higher Education between purpose, audience, and word; and
Presentation Level: Has a moderate level to analyze, create, and synthesize ideas
of understanding and is familiar with the through oral and written communication. This
tools available presentation demonstrates a model for communal
engagement that embraces new and old forms
of collaboration to enhance demonstrations of
SESM07: Teaching Social
student learning.
Entrepreneurship: Class Outside
the Classroom Focus Area: Creative Collaboration and Common
Presenters: Lawrence Solow, President; 3-D Change Lesson Planning: Developing Effective Instruction
Inc.; Westampton, NJ and Graham Brown, to Improve Outcomes
President; Dwight Global Leaders Academy; Target Audience: Teacher, Administrator
Shawnigan Lake, British Columbia; Canada Audience’s Level of Responsibility: High Schools
Session Description: The mission of the Dwight Presentation Level: Has a moderate level
Global Leaders Academy (DGLA) is to “inspire of understanding and is familiar with the
and educate young adults so they can take tools available
action to make service count.” One vehicle to
accomplish this goal is a 14-day experiential
learning academy held in Victoria, BC,
Canada for service-minded 15- to 18-year-
olds from around the world, focusing on social
entrepreneurship. Principles of adult learning
theory, collaborative learning, and Lean Six
Sigma were combined to create a world-
class learning experience, including a mix of
collaborative and student-led learning, theory
and application, work and fun, and service to
self and to others.

Register today at nqec.asq.org! Subject to Change 17

Monday, November 18, 2013

Concurrent Sessions
2:15 p.m. – 3:30 p.m.

SESM09: Student Engagement

and Its Effect on Successful Students
Presenter: Benito Flores, Dean; Engineering;
Universidad de Monterrey; San Pedro Garza
Garcia, Mexico
Session Description: This presentation includes
findings of original research performed with highly
engaged college students. Findings help answer
questions such as: Why are successful students
the way they are? What can we learn from them?
What are the implications and recommendations
for college faculty, staff, and administrators? Several
models related to the topic will be presented.
Focus Area: Scholarship of Teaching
and Learning (SOTL): Improving Processes
SESM11: A System of Support
for Teaching and Learning
for Students
Target Audience: Teacher, Administrator, Parent
Presenters: Cindy Arnold, Math Teacher and
Audience’s Level of Responsibility: Higher Education Secondary Intervention Facilitator and Dale
Presentation Level: Has a moderate level Homolka, Visual Arts Teacher and Secondary
of understanding and is familiar with the Intervention Facilitator; Jacksonville High School;
tools available Jacksonville School District 117; Jacksonville, IL
Session Description: Jacksonville High School’s
framework for implementation of response to
SESM10: Continuous Improvement
intervention (RTI) academic and social supports
in School Climate Through a K–12
through a PDSA model—known as systems
Data-driven Discipline Program
of support—begins as a universal program in
Presenters: Laura Walker, Principal; Metropolis
the students’ freshman and sophomore years.
Elementary School and Jason Hayes, Principal;
Students are then identified for secondary
Massac County High School; Massac Unit #1
School District; Metropolis, IL supports through a Positive Behavior Interventions
and Supports (PBIS) module. Learn more about
Session Description: Are your school classrooms
how we have used this practical system to foster
interrupted with repeated student misbehavior?
higher levels of success, both academically and
Are your school offices overrun with discipline
behaviorally. Topics will include the development
referrals? Put an end to these distractions and
of the secondary system, the components of the
empower staff and students to build a positive
system, and the changes made to the system
school climate. In this session, participants will
throughout the PDSA cycle.
learn how Massac Unit SD #1 used the continuous
improvement process to reduce student discipline Focus Area: Process Management to Improve
problems and improve its school safety and Learning and Service
climate. Participants will learn how to use data to Target Audience: Teacher, Administrator,
facilitate solutions to both common cause School Board Member, Parent, Business Leader
and special cause discipline problems. Audience’s Level of Responsibility: Middle
Focus Area: Process Management to Improve Schools, High Schools
Learning and Services Presentation Level: Has a moderate level
Target Audience: Teacher, Administrator, School of understanding and is familiar with the
Board Member, Parent, Business Leader tools available
Audience’s Level of Responsibility: Elementary
Schools, Middle Schools, High Schools
Presentation Level: New to the continuous
improvement processes

18 Register today at nqec.asq.org! Subject to Change

Monday, November 18, 2013

SESM12: Personalized Learning

in a Blended Inclusive Classroom
Presenters: Kim Trendel, Eighth-grade Special
Education Teacher and Michelle Koenig,
Christine Bachofen, and Emily Frank, Eighth-
grade Math Teachers; Forest Park Middle School;
Franklin Public Schools; Franklin, WI
Session Description: We will share how we
innovatively use technology (including flip
instruction) and a co-teaching relationship to
create a blended-learning model in the inclusive
math classroom to personalize learning for all
students. We will demonstrate how we organize
learning space, use technology in both instruction
and classroom procedures, and facilitate a self-
paced learning environment. We will also discuss
providing remediation and enrichment based on
individual student need. Most importantly, you Target Audience: Chief Academic Officers,
will hear what students have to say about it. Administrators, Business Leaders, Other
Focus Area: Improving Achievement Through Individuals Associated With Higher Education
Differentiated Instruction Models Audience’s Level of Responsibility: Higher Education
Target Audience: Teacher, Administrator, School Presentation Level: Has a moderate understanding
Board Member, Parent, Business Leader and is familiar with the tools available
Audience’s Level of Responsibility: Elementary
Schools, Middle Schools, High Schools, SESM14: Advantages of Monthly
Higher Education Progress Monitoring for Differentiation
Presentation Level: Has a moderate level in the Classroom
of understanding and is familiar with the Presenter: Mary Schmidt, Assessment Director;
tools available St. Anthony School Milwaukee; Milwaukee, WI
Session Description: This session describes
Refreshment Break advantages of using progress monitoring tools
3:30 p.m. – 3:45 p.m. monthly instead of the traditional three- to
four-times-per-year approach that most districts
use. Monthly data points are not burdensome
Concurrent Sessions
to teachers and can be easily integrated into
3:45 p.m. – 5:00 p.m. instructional programs. The advantages to students
are significant because differentiation can begin
SESM13: How Lean Six Sigma months earlier for both languishing and high-
Is Changing Higher Education performing students, and results can be better
Presenter: Norma Simons, President; Performance evaluated. This presentation will also introduce
Innovation LLC; Novi, MI a new, easy-to-use, effective progress monitoring
Session Description: Lean Six Sigma is an and instructional decision-making tool.
innovative concept that is currently being used Focus Area: Improving Achievement Through
in higher education to lower costs, embrace Differentiated Instruction Models
current and future technology, as well as improve
Target Audience: Teacher, Administrator, Parent
educational performance. Examples will be
Audience’s Level of Responsibility: Elementary
presented that demonstrate the application of
Schools, Middle Schools
the methodology to projects in higher education.
In addition, the ideas presented will outline Presentation Level: New to the continuous
roadblocks to implementation and strategies used improvement processes
to overcome various obstacles.
Focus Area: Process Management to Improve
Services and Learning

Register today at nqec.asq.org! Subject to Change 19

Monday, November 18, 2013

SESM15: Innovation: Live! SESM16: The Science of Structured

Presenters: Jane Keathley, Principal Consultant; Dialogic Design: Engage the Creativity
Keathley and Company, LLC; Earlysville, VA and of Stakeholders to Inspire Innovation
Tracy Owens, Lean Practice Leader; Ohio Six Presenters: Mark Tompkins, Superintendent; Harbor
Sigma; Dublin, OH Springs Public Schools; Harbor Springs, MI and
Session Description: Organizations that innovate Jeff Diedrich, Director; Michigan’s Integrated
successfully follow an innovation management Technology Supports (MITS); Lansing, MI
process that typically includes four steps: find Session Description: Dissatisfied with the results
and connect (creative phase), and develop and of past strategic planning, which used various
deploy (execution phase). In this presentation, voting methods to determine priorities, Harbor
participants will generate a solution to an Springs Public Schools—under the guidance of
education need and develop a plan for Michigan’s Integrated Technology Supports—
executing a solution, linking the creative and used structured dialogic design to create three
execution phases. A variety of innovation tools powerful influence maps that guide our district
will be introduced and used in group exercises, and building improvement efforts. The influence
including QFD, structured brainstorming, and maps identify the actions that are the deep
value analysis. Participants will improve their drivers—those actionable items most likely to
understanding of the innovation process, the result in the desired outcomes. In this session you
roles involved in innovation, and the use of tools will learn about the science of structured dialogic
and techniques in innovation management. design and how we have applied it to school
Focus Area: Process Management to Improve improvement in Harbor Springs.
Learning and Services Focus Area: Innovation Through
Target Audience: Teacher, Administrator, Shared Leadership
Business Leader Target Audience: Teacher, Administrator, School
Audience’s Level of Responsibility: Elementary Board Member, Parent, Business Leader
Schools, Middle Schools, High Schools, Audience’s Level of Responsibility: Elementary
Higher Education Schools, Middle Schools, High Schools,
Presentation Level: Has a moderate level Higher Education
of understanding and is familiar with the Presentation Level: New to the continuous
tools available improvement processes

20 Register today at nqec.asq.org! Subject to Change

2014 Team Excellence recognition

Participate in the 2014 Education Team Excellence

Recognition Process
Share Your Team’s Best Practices of Innovation in Education

Why should my team participate?

You Have Made the Improvement in Your Schools

Why not show the world? Finalists in other years have showcased their achievements in using
PDSA and other tools to meet AYP in math, closing the achievement gap between schools
within the district, and lowering employee healthcare costs by operating a highly efficient
medical center within the school district’s operational structure.

Demonstrate Your School’s Dedication to Excellence

Teamwork is essential in education. Teachers, administrators, staff, and parents work
together to give students every possible opportunity to learn. The Education Team Excellence
Recognition Process showcases what teams accomplish in our schools. Team finalists will be
selected from a preliminary round to participate in the live presentations at NQEC.

See How Your School Measures Up

By aligning your process to ASQ’s best practices, you will see how your team’s practices
and results measure up to the Education Team Excellence Recognition (ETER) criteria. You
can also use this experience and feedback to help in other quality initiatives like pursuing
the Malcolm Baldrige National Quality Award.

Share and Compare

Showcase your best practices and target your current efforts to make strides in student
achievement in your district. The ETER is also an opportunity to capture national recognition
for your school’s improvement efforts. Past recipients have received local and national press
coverage for their good work.

Receive a Quality Feedback Report

The quality feedback report is based on proven criteria that are specific, timely, and
applicable to inspire your professional work and your students’ learning. This report will
help you identify strengths and areas for continued improvement within your project scope.
Because it is aligned to best practices, you will also get a benchmark to compare with other
schools involved in the ETER.

Receive National Recognition

ASQ is The Global Voice of Quality™. Through advancing learning, promoting quality
improvement, and uniting professionals from all backgrounds, ASQ is the worldwide
authority on quality and continuous improvement.

Submit your intent to participate in the 2014 Education

Team Excellence Recognition Process by March 15, 2014.
Visit nqec.asq.org!
21
team excellence recognition testimonials

“The opportunity to
enter the project came right at the
time we were receiving the amazing results
from a process project we had been working
on for over a year. The process was based on
“Our participation in data-driven decision making and a new way
NQEC was a real learning to use resources to improve school academic
experience! The whole process performance. We felt entering would give us
provided us with an interesting the opportunity to evaluate our process and use
strategy for approaching problem– the feedback to improve it. We knew we had
solving and assessing our outcomes. not been in the process long, but our results
Our horizons were broadened at and the value for students were worth seeking
means to make it better. The quality process
the conference, as we listened to
helped us to see where we could strengthen
other presentations and met others
our steps and where they were right on target.
attendees with stories of their own. Because this process affects student outcomes,
It was definitely memorable.” everything gained here will equal another great
–Glenbrook South outcome for a student in the future.”
High School Team –Paula Brown,
Benchmark Assessment Specialist
Hampton City Schools

“The Victor Elementary

School District entered the Team
Excellence competition to move one
step farther on our quality journey as a
district. Having received a California Award for
Performance Excellence feedback report, the Close
the Gap Team was eager to embark on this voyage
to identify root causes, generate possible solutions,
and create a process to address the achievement gap
between schools. As a result of the project, the gap is
narrowing, students and teachers are authentically
engaged in teaching and learning, and our
parents and community are increasing in their
confidence in the public school system.”
–Linda S. Mikels, Principal
Sixth Street Prep School

22
K–12 membership

Become An ASQ K–12 Member Today!

Take advantage of ASQ’s K–12 membership
for your district or individual schools. Join this School Membership: $350
professional learning community committed (This membership option is for
to achieving student success through the use a single school.)
of quality tools and principles.
Once your school or district is a member District Membership: $750
you will receive a welcome kit that includes (This membership option is for all schools
informational materials relevant to your within a district.)
school’s or district’s benefits. The kit will
also contain information to be distributed
to faculty and staff so they may access and
take advantage of the valuable knowledge
that you get with your K–12 membership.

Benefits K–12 members can get excited about

ASQ K–12 membership will help every individual throughout your organization—no matter
their experience level—use a continuous improvement framework and tools to plan, monitor,
and achieve improvement goals!

Benefits include:

Registration to the National Quality Education Newsletter

Education Conference (NQEC) ASQ Education Brief, a quarterly electronic
♦♦ 50 percent discount on one registration newsletter, will be delivered to the primary
for school option contact and to staff who register at ASQ’s
♦♦ One free registration for district option website. Contacts can select the best medium
in which to share the newsletter within
Journal Subscriptions
their organization.
Subscriptions to The Journal for Quality and
Participation: three with the school option or ASQ Weekly e-Newsletter
10 with the district option This members-only e-newsletter keeps you
in the know with the latest quality-related
Quality Press Books
news, editorial content, Society business
♦♦ Three with the school option
information, and updates.
♦♦ 10 with the district option
Electronic Access to ASQ Publications
Faculty and staff receive electronic access to
ASQ publications, including Quality Progress
and The Journal for Quality and Participation.

Visit asq.org/k12membership to learn more and become

an ASQ K–12 member!

23
2013 NQEC bookstore

While you are at the 2013 National Quality Education Conference, don’t forget to stop
by the conference bookstore to get exclusive deals on all the knowledge you need on
education and quality.
Buy your book on-site and get 10% off the ASQ member price.

There Is Another Way! Author Book Signing

By Margaret A. Byrnes and Opportunity!
Jeanne C. Baxter Get your copy of Failure is NOT an Option
signed by the 2013 NQEC keynote speaker
When teachers understand
and author Alan Blankstein during the
the Baldrige framework and
refreshment break, Monday, November 18
how it applies to their work
at 9:45 a.m.
in the classroom, and systemic changes
are made based on the criteria, everyone Failure is NOT an Option,
wins. Use this training guide to learn about Third Edition
Baldrige-based quality classrooms so that By Alan Blankstein
they may lead and support teachers in their
New assessments, new
efforts to change.
technology, and new students
are causing overwhelmed
Stakeholder-Driven leaders to feel the job is too big and
Strategic Planning in complex. Trust is also being tested by new
Education professional evaluations. This book features
new understandings of how to continuously
By Robert W. Ewy
improve schools and ensure sustained
This book describes what it student achievements.
means to engage in serious
long-range “strategic”
planning, and provides solutions to the New Criteria!
inadequacies and inconsistencies found in the 2013-2014 Education
way school districts approach this process. Criteria for Performance
Excellence
As an important element in
NEW BOOK! educational systems around
Permission to Forget, the world, the 2013–2014
Tenth Anniversary Education Criteria for Performance
By Lee Jenkins Excellence build on its tradition and features
This book describes 10 decades a renewed focus on innovation management,
of inherited wasteful practices intelligent risk, and strategic priorities; social
buried deep within U.S. schools media; operational effectiveness; and work
that are facing today’s educators. Discover systems and core competencies.
how teachers, principals, and superintendents
must collaborate to remove the root cause of
NQEC Holiday Children’s Book Drive
these wasteful practices and provide America
the education it desires. Get $5 off an ASQ book!
Any attendee who brings in a new children’s
book (any reading level) will receive a $5 off
coupon applicable toward one book at the ASQ
bookstore at NQEC. All donated books will be
given to an organization that provides books to
underprivileged children during the holidays.
(One coupon per attendee.)

Learn more at nqec.asq.org!

24
general information

Preconference Workshops: Saturday, Hotel Purchase Orders: Purchase orders

November 16, 2013 (additional fee) must be sent to the attention of the
credit manager at the Hyatt Regency
Conference Dates: Sunday, November 17 –
Milwaukee at the above address or to
Monday, November 18, 2013
fax number 414-270-6069. All requests
Hotel and Conference Location must be received a minimum of six weeks
Hyatt Regency Milwaukee (October 4, 2013) prior to guest arrival
333 West Kilbourn Avenue and all charges must be identified and
Milwaukee, WI 53203 totaled (i.e., room and tax; room, tax,
and incidentals, etc.). All purchase orders
General Phone: 414-276-1234 must be paid 30 days prior to the guest
Reservations: 888-421-1442 arrival date.
(Passkey Reservations System) To make purchase order reservations,
Monday – Friday, 8:00 a.m. – 7:00 p.m., guests will make their reservation and get
Central Standard Time a confirmation number. That confirmation
number, along with the purchase order
Hotel Website:
will be sent to the credit manager at
www.milwaukee.hyatt.com
the hotel. For those guests who do not
Reservation Link: https://resweb.passkey. guarantee their reservation with a credit
com/go/NQEC2013 card, those rooms will be released if the
purchase order payment is not received
Cut-off Date: October 25, 2013 or
30 days prior to the arrival date.
when the block of rooms at the hotel
has been filled. If there are any questions please contact
Marjorie Maupuy at ASQ
Room Rates: $125 single/double
800-248-1946, extension 7272,
occupancy and $145 triple/quad
or email [email protected].
occupancy; plus applicable taxes
(currently 15.1 percent subject to change). Check In/Out: Check In: 3:00 p.m.
All reservations must be accompanied
Check Out: Noon
by a first night room deposit, or
guaranteed with a major credit card. Hotel Parking: Overnight self-parking:
When phoning in your reservation, $15.00 (discounted conference rate)
please refer to the NQEC 2013 Group Overnight valet parking: $25.00
Rate when making reservations.
Daily self-parking rates apply as noted in
Internet Service: Complimentary in-room the parking garage adjacent to the hotel.
Internet is available to all attendees
booking within the NQEC hotel room Airport and Transportation
block; otherwise there is a $10.95 charge Information
per day. Wireless Internet is available in General Mitchell International Airport
all public hotel spaces, with the exception (MKE) www.mitchellairport.com
of meeting rooms.
Airlines: Air Canada, Air Tran, American
Cancellation: Notification of cancellation Airlines, Delta, Frontier, Southwest,
of individual reservations must be United, and US Airways
received by 3:00 p.m. Central Standard
Time, 72 hours prior to the day of arrival Taxi and Shuttle Services
to avoid cancellation charges of one Taxis are approximately $25.00 one way.
night plus taxes.
Shuttle service is available from GO
Riteway Transportation at $13.00 per
person. Reservations can be made
by calling 1-800-236-5450 or at
www.goriteway.com. (Prices subject
to change.)
REGISTRATION FORM

National Quality Education Conference Registration Form

November 17 – 18, 2013 | Milwaukee, WI
Creativity and Innovation: Keys to 21st Century Learning

Member Nonmember
Early-bird Rate: Ends October 14, 2013 ❑ $445 ❑ $545
General Rate: Begins October 15, 2013 ❑ $495 ❑ $595
Group Discount
Groups of five or more will receive the discounted rate. All registrants must be
from the same organization, and all registrations must be received at the same
time to qualify for this discount.
Groups (5-19) and ETER Teams ❑ $399 each
Groups (20+) ❑ $369 each
Registration includes daily continental breakfast, refreshment breaks, two lunches, all concurrent sessions, and
conference materials.

Preconference Workshops – $159

Saturday, November 16, 2013 | Noon – 4:00 p.m.
Workshop Title: ❑ WKSP1 ❑ WKSP2 ❑ WKSP3 ❑ WKSP4 ❑ WKSP5
Workshop Amount Due: $_______________
Registration Amount Due: $_______________
Total Amount Due: $_______________
Payment Information:
Registration must be accompanied by payment in full for all selected activities. Funds payable
in U.S. dollars, drawn on a U.S. financial institution. Purchase orders must be sent along with
completed online registration via mail to the attention of ASQ Customer Care, P.O. Box 3005,
Milwaukee, WI 53201-3005; via fax to 414-272-1734, Attn: ASQ Customer Care; or via email to
[email protected] with “NQEC Purchase Order” in the subject line.

All phone registrations or faxes must include the number of a major credit card that will be
charged for the registration fees (MC/VISA/AMEX accepted). Do not follow up phone, fax, or
online registrations with a mail-in registration. All registrations (whether phoned, faxed, mailed, or
completed online) will be confirmed by mail with a receipt and confirmation letter within two weeks
of receipt.

Credit Card: ❑ MasterCard ❑ Visa ❑ American Express

OR
Purchase Order: ❑ no.______________________________________________________
(please attach documentation)

Card number::__________________________________ Expiration date:________________

Name on card:_______________________________________________________________
(please print)

Signature____________________________________________________________________
❑ If you have a disability and/or special needs, including meal
restrictions, please let us know so that we may help facilitate your
attendance at the conference. Check this box and attach information
regarding your needs.
If you have any questions or concerns, please call ASQ Customer Care at 800-248-1946.
REGISTRATION FORM

❑ I would like to receive information from conference sponsors and exhibitors (SVY1).
Attendee Information
(Please print or type the following information)

Are you an ASQ Individual or K–12 member? ❑ Yes ❑ No Promo Code: CEKED93

Member or customer number (if applicable): ______________________________________

First name for badge:_________________________________________________________
Mr./Ms./Mrs./Dr.____________________________________________________________
Organization/School: ________________________________________________________
Address:_________________________________________ Apt./Ste.__________________
City, State/Province:__________________________________________________________
Zip/Postal Code: ________________________ Country: ___________________________
Phone: _____________________________________________________________________
Fax: ___________________________________ Email: __________________________
Concurrent Sessions You Plan on Attending
Sunday, November 17
10:15 a.m. – 11:30 a.m.
❑ SESS01 ❑ SESS02 ❑ SESS03 ❑ SESS04
12:30 p.m. – 1:45 p.m.
❑ SESS05 ❑ SESS06 ❑ SESS07 ❑ SESS08
2:00 p.m. – 3:15 p.m.
❑ SESS09 ❑ SESS10 ❑ SESS11 ❑ SESS12
3:45 p.m. – 5:00 p.m.
❑ SESS13 ❑ SESS14 ❑ SESS15 ❑ SESS16
5:00 p.m. – 6:00 p.m.
❑ Networking Reception with Exhibitors
Monday, November 18
10:15 a.m. – 11:30 a.m.
❑ SESM01 ❑ SESM02 ❑ SESM03 ❑ SESM04
12:45 p.m. – 2:00 p.m.
❑ SESM05 ❑ SESM06 ❑ SESM07 ❑ SESM08
2:15 p.m. – 3:30 p.m.
❑ SESM09 ❑ SESM10 ❑ SESM11 ❑ SESM12
3:45 p.m. – 5:00 p.m.
❑ SESM13 ❑ SESM14 ❑ SESM15 ❑ SESM16

FOUR EASY WAYS TO REGISTER!

Mail: The completed registration form to: ASQ Customer Care
P.O. Box 3005, Milwaukee, WI 53201-3005.
Call: ASQ at 800-248-1946 or 414-272-8575 and have credit card
information ready.
Fax: The completed registration form with credit card or purchase
order information to ASQ Customer Care at 414-272-1734.
WEB: Complete the online registration form at nqec.asq.org.

Cancellation requests made on or before October 10, 2013, will receive a full refund. Requests received October 11
through November 6, 2013, will incur a $100 processing fee.

No refunds will be given after November 6, 2013. Substitutions can be made at any time (even on site). Please contact
Customer Care at [email protected] if you need to make changes.