Grade 12: 2025 Task 2: Tourism Skills Assessment task

Grade 12 (Task 2)
Exemplar-Tourism Skills Assessment Task
Scenario: Gauteng Trip for G20 summit attendees – Safety, Health
and Collaboration Skills
TEACHER INSTRUCTIONS
Dear Tourism Teacher
This task will assess:
• Content knowledge of safety; safety precautions; health; high-risk areas; and health
precautions.
• Applying the content knowledge to real-world scenarios, content of safety; safety
precautions; health; high-risk diseases; and health precautions when doing group work,
analysing safety and health scenarios and information, and making recommendations.
• The display of 21st Century skills.
Tourism CAPS Reference:
“Map work and tour planning – Health and Safety”
Term 1 Week 7 of the 2025 Gauteng Work schedule is assessed in this task.
CAPS also requires the learner to work effectively as an individual and with others as
members of a team; be able to identify and solve problems and make decisions using critical
and creative thinking; to collect, analyse, organise and critically evaluate information;
communicate effectively; and so much more.

The skills that are applied:

• Collaboration skills working together to fulfil a given group task on safety and health
risks.
• Note-taking skills during and of group interaction, participation and collaboration.
• Analytical skills of travel scenarios, tourist safety advice and water supply information.
• Critical thinking skills in identifying safety risks and recommending safety advice.
• Skim reading skills to find suitable information and skills for application.
• Decision-making skills in applying safety measures for tourists.
• Problem-solving skills in active listening during pre-activity, brainstorming and coming
up with solutions.
• Creating awareness on safety developments around the G20 and U20 events.
• Problem-based learning identifying collaboration skills or lack thereof and coming up
with suggestions to fill the gaps.
• Reflection skills to evaluate the practical demonstration of collaboration skills during
the pre-activity groupwork.

It is expected of each Grade 12 Tourism teacher to compile a Marking Guideline. Please

DO NOT purchase ANY marking guideline or resources from the internet or social media or
from any other source. It can jeopardise an active assessment to the extent of the
assessment being declared invalid. When you prepare your own marking guidelines, you
will know how to prepare your learners for the task BEFORE the scheduled assessment
session/s takes place under controlled (examination) conditions.

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

PRE-ACTIVITY
All candidates must complete a short group work activity before the administration of the
TSA, within a time limit, only part of the period. The Grade 12 teacher must prepare the
groupings in advance and even give individual preparation to do at home for the group
work to happen as quickly as possible in part of a period.

This pre-activity should be completed by all learners during any Tourism period or
session prior to the administration of the Tourism Skills Assessment. It is important that
all learners perform this group work because it will assist them in completing a reflection
section for marks at the end of the TSA.

Learners should submit their written notes from the group work to the Tourism teacher for
safe keeping. Teachers do NOT mark the group work; however, they keep a record of
learner participation and follow-up where needed. Learners must receive their own group
work notes with the TSA and will submit it again with the completed TSA.

LEARNER INSTRUCTIONS
Complete this activity in a group of about 4-5 learners as the teacher has
determined:

GROUP WORK
THE IMPACT OF THE G20 SUMMIT ON TOURISM IN GAUTENG

The upcoming G20 Summit in Gauteng in November 2025 will bring world leaders,
international delegates, media representatives and large crowds. Major tourism hotspots
like Sandton, OR Tambo International Airport, Pretoria’s Union Buildings and major
hotels will experience increased visitor traffic and heightened security measures.

Your group is tasked with brainstorming potential safety and health risks associated with
hosting such a large international event. Your discussion should consider the following:

• Public transport congestion and safety

• E-hailing transport service risks.
• Crime hotspots and tourist safety measures.
• Health precautions for international visitors.

Each member must write down their own notes during the group discussion: Write
down everything that happens and is said in the group. All that happens before, during and
after the discussion, and who takes part. You will also need to write down your experiences,
views and feelings (good and bad) of working with people in your group while you complete
this activity.
It is important to note that teamwork skills will be tested as you work in a group. These notes
will be needed for the self-reflection section of the assessment

Submit the written notes to your teacher at the end of the time limit – no adding.

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

2025 Gr12 Task 2: Safety Tourism Skills Assessment Task

NAME OF THE SCHOOL: ____________________________ TOTAL: 50 marks
EXAMINER: ________________________MODERATOR: ______________________

LEARNER INSTRUCTIONS
Study the scenario below and then follow the instructions to complete the task within the
prescribed time limit under controlled examination conditions. You need to apply the
information gained from the content (textbook) together with the resource documents
(pages 12-21) provided to you. It is also required to display the ability to access and use
collaboration and other skills.
Scenario: Exploring Johannesburg During the G20 Summit
A global friendship and a new adventure

In 2024, South Africa took over the G20 Presidency from Brazil and is preparing to host
the G20 Summit in November 2025. Leaders from around the world will gather to discuss
important global issues, and part of the event includes a special meeting called the
Urban 20 (U20) Summit. This meeting will bring together city leaders to talk about big
challenges like climate change, inequality, and sustainable development.

Four young professionals—Pedro from Brazil, Wang from China, Brigitte from France,
and Nombuso from South Africa—met at last year’s G20 Summit in Brazil and became
great friends. They will all be part of the Urban 20 Summit in Johannesburg. Since it will
be Pedro, Wang, and Brigitte’s first time in South Africa, they decide to arrive a month
earlier to explore the city before the official summit begins.

The four friends are excited to experience Johannesburg’s rich culture and history. They
have heard that the city is a melting pot of different cultures, with a mix of modern
skyscrapers and historical landmarks. They want to visit famous townships, explore
vibrant neighbourhoods, and understand the city’s past and present.

To make their experience authentic and adventurous, they decide to use public transport,
e-hailing transport services, and the sightseeing bus instead of being escorted by security
teams. They will be staying in Sandton, the same area as the other summit delegates.

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

A Week of Adventure in Johannesburg

Day 1: Exploring Alexandra Township

The friends start their trip with a bicycle tour in Alexandra Township, one of the oldest and
most famous townships in Johannesburg. They want to take lots of pictures and visit
Madala Hostel, a popular spot known for its delicious braai meat (South African
barbecue). They plan to use public transport to get there and might need to withdraw
some cash for the day.

Day 2: A Tour of Johannesburg’s Famous Landmarks

They will take the open-top sightseeing bus from Carlton Centre and visit some of the
most famous attractions in Johannesburg. Their stops include: Soweto, the home of
Nelson Mandela, and the Apartheid Museum, to learn about South Africa’s history,
Constitution Hill, a symbol of democracy, Gold Reef City Theme Park, for some fun and
adventure and Newtown and Johannesburg Zoo, to explore the city’s art and nature.

Day 3: A Taste of Yeoville and Maboneng

They visit Yeoville, where Nombuso’s family lives, and enjoy a traditional lunch with her
family. They also explore the Congolese market, where they buy souvenirs and
experience African street food. In the evening, they head to the Maboneng Precinct, a
trendy neighbourhood known for its art, music, and nightlife. They use e-hailing transport
services to travel safely between locations.

Day 4: High-Speed Train to Tshwane (Pretoria)

The group takes the Gautrain, a high-speed train, from Sandton to Pretoria, the capital
city of South Africa. Their goal is to see the city’s most famous landmarks: Freedom Park,
a tribute to South Africa’s struggle for freedom, Voortrekker Monument, a historic site,
The Union Buildings, the official seat of the government. Since their itinerary is packed,
they plan to use e-hailing transport services for short trips between places.

Challenges in Johannesburg

While Johannesburg is an exciting and beautiful city, it has problems with water and
electricity shortages. Sometimes entire neighbourhoods go without running water for
days. If this issue is not fixed, it could create problems for visitors and affect the success

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

of the G20 Summit. The four friends hope that local authorities will find long-term solutions
to ensure that Johannesburg can host the event successfully.

Take note:

In Section 1 you will be writing out answers using the provided template and information
annexures.
In Section 2.1 you will investigate and analyse collaboration skills.
In Section 2.2 you will reflect on the collaboration skills in the pre-activity group work.

SECTION 1:
1.1 Read the scenario of the four friends (Pedro, Wang, Brigitte and
Nombuso) above and the safety and health information provided in
the Resource Pack as Annexure A and Annexure B below. In table
format, analyse each person’s scenario and the risks associated with
the four days the friends will spend in Gauteng and recommend
safety advice or precaution for each day. The headings of the table
(Annexure B) are as follows:

• Column A: Identify any THREE safety risks faced by the friends

for EACH of the four days they will be touring around
Johannesburg and Pretoria. Indicate the level of risk as being
low, moderate or high. (12)
• Column B: Recommend the relevant safety advice for each of
(12)
the risks you identified in column A.
• Column C: Water crisis in Johannesburg can pose a serious
threat to the lives of the citizens as well as the delegates
attending the G20 summit and the Urban 20 (U20) engagement
summit. Suggest FOUR recommendations to ensure water
availability during the G20 summit and beyond. (4)

(28)
1.2.1 Identify a possible disease a traveller might contract from drinking
contaminated water. (1)

1.2.2 Write down ONE symptom of the disease identified in question 1.2.1. (1)

TOTAL: [30]

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

SECTION 2: COLLABORATION SKILLS

Read the information below.

After giving advice to the four friends, you notice there were many loopholes
(gaps) in the way they planned their journey.

Investigate the various collaboration skills they could have used, compare
the various skills and make an informed choice.

Read the information in your resource pack, ANNEXURE C about collaboration

skills. (p.20-21)

Watch the following video Collaboration skills:

Video – https://youtu.be/qi9nVpc9gq4?feature=shared

A transcript (what is said is typed out in words) can be read in Annexure C of the
resource pack if you do not have access to the video.
Another possibility is to read the transcript (text) and watch the video, and then
simultaneously follow what is said on the video on the transcript (text).

2.1 After reading the information or viewing the video of the six
collaboration skills, answer the following questions.

2.1.1 Come up with a way on how any FOUR of the SIX collaboration skills
can be applied by the authorities of Gauteng and other stakeholders in
working together to ensure the safety of tourists for the G20 in
Gauteng.
The stakeholders listed below, will gather to discuss ways to address
the issue of crime and ensuring that tourists are safe when they visit
Gauteng.
• SAPS (South African Police Service)
• Gauteng Tourism Authority
• Transport providers (Gautrain, E-hailing transport services, taxi
industry)
• Hotels and Accommodation sector

(instruction continues on the next page)

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

Choose FOUR of the following collaboration skills and describe how

each can be used by these stakeholders.
• Communication
• Authenticity
• Compromise
• Tolerance
• Team Player
• Reliability

Redraw and complete the table in full sentences.

Column A: Column B:
Skills How stakeholders can apply the
skill to improve tourist safety
during the G20 Summit. :
1. (1) (2)
2. (1) (2)
3. (1) (2)
4. (1) (2)
(12)

2.1.2 Explain how the Department of Health, NICD (National Institute for
Communicable (infectious or contagious) Diseases), and WHO
can use communication skills to inform tourists about health
precautions before and during the G20 Summit that will be held in
Gauteng. (2)

Total [14]

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

SECTION 2.2: SELF REFLECTION

You have participated in a group in preparation for the TSA. You wrote out
good notes of what was said, what was decided and all the issues you
observed during this group task. You may refer to these written notes to
remind yourself.

You need to now reflect on this group’s collaboration skills and those
collaboration skills in the video or video transcript in Annexure C
(Communication, Authenticity, Compromise, Tolerance, Team Player, and
Reliability).

Evaluate whether you and the group were practically applying the SIX skills of
collaboration. Complete the following reflection questions:

2.2.1 Discuss how effective the communication was in the group. Explain
the different aspects of communication (expressing ideas clearly to
each other, understanding of contributions and responsibilities,
communicating towards a common goal).

2.2.2 Explain how you could have participated effectively in the group.
Discuss how each member brought their unique perspective, talents,
and feedback to the preparation activity.

2.2.3 Evaluate how well your group applied compromise, tolerance and
acceptance to achieve harmony and the desired common goal

2.2.4 Explain your perspective if the group members can be seen as team
players and reliable to getting the task successfully completed.

Total: [6]

GRAND TOTAL: 50

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

ASSESSMENT INSTRUMENT

TOURISM SKILLS ASSESSMENT TASK

Note: Each learner must receive his/her own copy of the assessment instrument.

Name of School: Date:

Name of Learner: Grade 12:

Name of Teacher: Mark:

SECTION 1: SAFETY AND HEALTH PRECAUTIONS [30]

QUESTION 1.1

Columns 1: (Safety Risks Identified) (12 marks)

Criteria 0-3 4-6 7-9 10 - 12 T M
Identifying Unable to Only four to six Only seven All the twelve (or ten
THREE safety identify the risks have to nine risks to eleven) risk
risks faced by relevant been identified have been factors have been
the friends for risks specific and placed identified and identified correctly.
EACH of the to the correctly placed No repetition of risks
four days friends. One against each correctly has been made.
when touring or two points day in the right against each Each risk correctly
around are correct. columns. More day in the matches the day
Johannesburg Basic information left right identified. All
and Pretoria. requirements out. columns. relevant information
have not Very little is included. Single
been met information minor error was
left out. made.

Column 2: (Safety Recommendations) (12 marks)

Criteria 0-3 4-6 7-9 10 - 12 T M
Recommended Very little or Some advice More advice All the twelve (or
relevant safety no advice given. Only given. ten to eleven)
advice for given. Only four to six Between points are correct.
each of the 12 one or two points are seven to nine Relevant and
risks identified points are relevant. points are proper advice given
in column A. relevant. Most Information relevant. to the tourists and
of the given is Information addresses most or
information general and given attempts all the risks that the
given is too does not to address the four friends are
general and fully address risks faced by faced with. Advice
does not the risks the friends in given perfectly
address the faced by the each day. matches the
risks faced friends each There is a scenario of each
each day. day. good match on day. Single minor
each advice error was made.
given with the
risks

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

Column 3 (Recommendations to ensure water availability) (4 marks)

Criteria 0-1 2 3 4 T M
Suggest four Very little or Some More All the four
recommendations no suggestions suggestions points are
to ensure water suggestion given. Only given. Only correct.
availability given. Only two points are three points Relevant and
before, during one relevant. are relevant. proper
and after the G20 suggestion is Information Information suggestions
summit. relevant. given is given attempts given to address
Most of the general and to address the most or all the
information does not fully challenges of water
given is too address the water in challenges that
general and challenges of Johannesburg. Johannesburg is
does not water in facing. Single
address the Johannesburg. minor error was
water made.
challenge.
Total 28

QUESTION 1.2 [2]

1.2.1 IDENTIFY THE DISEASE (1 Mark)

Criteria 0 1 T M
Identify the
disease a Unable to use the correct disease. Correct disease has been
traveller might identified.
contract from
drinking
contaminated
water.

1.2.2 IDENTIFY THE SYMPTOMS (1 Mark)

Criteria 0 1 T M
Identify one
symptom of the Unable to identify the correct The correct symptom has been
disease identified symptom. identified that links to question
in question 1.2.1. 1.2.1.

Total 30

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

SECTION 2: COLLABORATION SKILLS [14]

2.1.1 Four collaboration skills analysed on the stakeholders (12 marks)
Column A: Column B: T M
Collaboration skills chosen: Explain how the skill can be applied by
the stakeholders to ensure the safety of
tourists in Gauteng:
Name of Collaboration Skill 1✓ A clear and concise explanation on how the given
stakeholders will use the skill to address the
safety challenge in the Gauteng. ✓✓ (split marks)

Name of Collaboration Skill 2✓ A clear and concise explanation on how the given
stakeholders will use the skill to address the
safety challenge in the Gauteng. ✓✓ (split marks)

Name of Collaboration Skill 3✓ A clear and concise explanation on how the given
stakeholders will use the skill to address the
safety challenge in the Gauteng. ✓✓ (split marks)

Name of Collaboration Skill 4✓ A clear and concise explanation on how the given
stakeholders will use the skill to address the
safety challenge in the Gauteng. ✓✓ (split marks)

2.1.2 Use of communication skills by health authorities (2 marks)

Criteria 0 1 2 T M
An excellent Poor description Average description Insightful
description has was given. It is not was given linked to description was
been given on clear how the information from the given, not only linked
how communication skills analysis. to the stakeholders,
communication are used. but demonstrating
can be used by deeper understanding
health of the purpose of
authorities. communication.
Total: 14
SECTION 2.2: SELF-REFLECTION QUESTIONS [6]
Criteria 0 1-2 3-4 5-6 T M
Complete Unable to reflect Able to reflect on Good reflection Well-written
the FOUR on the the effectiveness on the reflection, clear
self- effectiveness of of communication effectiveness of indications of all
reflection communication in in the group. Able communication the skills given
questions the group. Unable to explain how in the group. and excellent
to explain how some members Good personal
each member could participate explanation insights.
could participate effectively. Able to given on how Communication
effectively. evaluate any two each member skills are
Unable to skills and provide could participate excellently
evaluate the imprecise effectively. Able displayed, and
given skills and perspective of to evaluate the all the other
provide other group given skills and skills are
perspective of members as team provide a clear excellently
other group players. perspective of evaluated.
members as team other group
players. members as
team players.
Total: 6
GRAND TOTAL: 50

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

RESOURCE PACK – FOR USE WITH SECTION 1

ANNEXURE A:
IS JOHANNESBURG SAFE FOR TOURISTS TO VISIT?
By: Angela Price | Last Updated: March 14, 2025

Johannesburg, South Africa, offers rich cultural experiences and unique wildlife but also
presents safety concerns. Crime is the most significant risk for both tourists and locals.
Safety depends on location, time of day, and precautions taken.
Areas to Avoid and Safe Zones
• High-risk areas: Hillbrow, Yeoville, Berea, and the inner CBD are considered
unsafe, especially at night.

• Safer areas: Sandton, Melrose Arch, and Rosebank are more secure, with popular
shopping and dining spots.

General Safety Concerns

• Johannesburg has stark wealth disparities (differences), contributing to crime,
particularly at night.

• Local driving customs include running red lights late at night.

• The city has a strong private security industry, with armed guards at businesses
and residential areas.
Warnings & Dangers
• Overall Risk: HIGH – Violent crimes such as carjacking, robbery, and assault
occur. Criminals have followed tourists from O.R. Tambo Airport to rob them.

• Pickpocketing Risk: MEDIUM – Common in crowded areas, markets, and public

transport. Use secure bags and keep valuables out of sight.

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

• Natural Disaster Risk: LOW – Mostly limited to flash floods and wildfires.

• Mugging Risk: HIGH – Occurs in urban areas, markets, and transport hubs,
especially at night. If targeted, avoid resistance and hand over valuables.

• Terrorism Risk: LOW – Isolated incidents have occurred, but the government has
strong security measures in place.

• Scams Risk: HIGH – Common scams include advance-fee fraud (419 scams),
fake charities, and inflated prices for goods/services. Be cautious when using
ATMs.

• Transport Risks: HIGH – Use licensed taxis or Uber, keep car doors locked, and
avoid driving at night due to risks like road spiking and smash-and-grab thefts.

Getting Around Safely

• Taxis and Rideshares: Use Uber instead of traditional taxis, which are unreliable
and expensive.

• Gautrain: Safe, well-maintained, with security and CCTV coverage.

Recommended for travel between key locations.

• Driving: Hiring a car offers flexibility but comes with risks such as hijackings,
carjackings, and poor road conditions. Avoid driving after dark.

While Johannesburg has safety challenges, tourists can minimize risks by staying in safer
areas, using secure transport options, avoiding high-crime areas, and remaining aware of
their surroundings. Proper planning and vigilance can lead to a safe and enjoyable visit.
Here are some things to remember for your upcoming trip to Jo’burg!

• High-crime areas: Some areas of Johannesburg are known for high crime levels.
These areas include Hillbrow, Yeoville, Berea, and the inner city. Alexandra is
another place that is easy to stumble across, as it is on the road from the airport to
Sandton. You should try and avoid these unsafe places.
• Taxis and minibus taxis: While taxis are a convenient way to get around, some in
Johannesburg have been known to be involved in criminal activity. Take an Uber
instead of hailing a taxi.
• Walking alone at night: Jo’burgers are friendly people, but the city is still rife with
poverty. Do not wander alone at night if you feel it’s unsafe to do so. Travel in a group
or order an Uber to take you to your next destination.
• Wearing your flashiest jewellery: Avoid showing off your grandma’s diamond ring,
carrying the latest camera, and wearing your designer cross-body bag, as this may
make you a target for theft.
• ATMs: Be cautious when using ATMs, especially if they are located in isolated areas.
They can be a hotspot for theft. It’s best to use ATMs located inside a shopping mall or
bank.

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

• Political protests: Avoid protests and demonstrations, as these can turn violent.
• Patting stray dogs: There is a severe risk of rabies in Johannesburg, so DON’T pat
stray dogs, cats or wild animals. If scratched by an animal, head straight to the
emergency room for a round of rabies injections to be safe.

10 Safety Tips For Travel To Johannesburg

Here are ten safety tips when travelling to the bucket list-worthy Johannesburg.

• Stay in safe areas: Before you travel to Johannesburg, research the places you plan
to visit and learn about their crime rates.
• Use reliable transportation: Use reliable transportation, like Uber, especially at night.
Avoid using public transport or walking alone at night.
• Keep your valuables out of sight: Protect yourself from pickpockets and theft by
avoiding wearing expensive jewellery, flashy items or carrying a lot of cash. If you are
ever confronted with a robber, do not fight them. Hand over your belongings, avoid
making eye contact or saying any comments.
• Stay aware of your surroundings: Be mindful of your surroundings on your travels
and trust your instincts! Avoid getting distracted by your phone; trust your gut if
something feels wrong. It’s better to be safe than sorry.
• Visit a travel doctor: Before heading off, talk to your doctor about the vaccinations
you need and medications you should pack if you get sick. Some vaccines and
boosters to discuss with your doctor include hepatitis A & B, rabies, typhoid, and
tetanus.
• Stay in well-lit areas: When walking at night, stay in well-lit areas and avoid shortcuts
through dark alleys.
• Stick with others: Whenever possible, travel in groups, especially at night. Safety in
numbers!
• Carry a copy of your passport: Always have a copy with you in case of an
emergency.
• Be cautious with strangers: Be cautious with strangers and avoid giving out
personal information or accepting drinks from them.
• Act like you know where you’re going: Try to blend in; you’ll draw lots of unwanted
attention if you look too lost. To be more discreet, head into a cafe or shop to check
directions.

Bonus Safety Tip!

Make sure to get travel insurance! It is essential to protect yourself financially against
unexpected events such as trip cancellations, medical emergencies, and lost or stolen
luggage. By following these safety tips, you can enjoy all Johannesburg offers while staying
confidently safe!

So, is Johannesburg Safe For Tourists?

Ultimately, Johannesburg rewards the adventurous traveller, offering a rich and diverse
cultural experience unlike anywhere else. With careful planning and preparation, tourists
can experience the best of Johannesburg while staying safe and secure throughout their
journey.

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

WATER SUPPLY IN JOHANNESBURG

Interventions in place to help reduce high water usage:

1. Level 2 water use restrictions 2 . Water demand restriction tariffs on domestic users
according to section 44 (3) of the effective on water usage:
Water Services By-law state that
consumers are compelled: Kilolitres per Normal
Level 2-
connection Tariff
Water
• Not to water their garden per month (R/kl)
Restrictions
between 06:00 and 18:00. Tariff
• Not to use irrigation systems,
% R’ (R/kl)
only a hand- held hosepipe
Increase Increase
or bucket is permitted during
watering times. 0-6 Free 0% R 0.00 Free
• Not to fill swimming pools
with municipal water. > 6-10 R 7.14 0% R 0.00 R 7.14
• Not to use hosepipes to >10-15 R 12.07 0% R 0.00 R
wash their cars or to clean 12.07
paved areas and driveways
>15-20 R 17.65 0% R 0.00 R
with water 17.65
>20-30 R 24.03 10% R 2.40 R
26.43
>30-40 R 25.81 20% R 5.16 R
30.97
>40 R 32.27 30% R 9.68 R
41.95

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

3. Implementation of water supply restrictions through reduction of outflows from our

reservoirs will take place during off peak times (20:00 – 04:00) in selected areas daily.

The Johannesburg Metro Police Department (JMPD) will be issuing fines for non-
compliance. Residents can report on non-compliance by phoning their 24/7 line 011 758
9650.

WATER SAVING TIPS

Do not leave taps dripping.

Do no use hosepipes to wash your cars or to clean paved areas and driveways.

Close the tap or use a mug when brushing your teeth.

Store drinking water in a bottle in the refrigerator instead of turning a tap on each
time you want to drink.

Shorten your shower as much as possible.

Fix all leaks in the house.

Wash vegetables and fruits in a bowl rather than under a running tap.

Re-use water to water your garden or pot plants.

Report all significant water losses such as broken pipes, leaking water meters, open
hydrants and leaks in the streets to: 011 375 5555/ 0860 562 874 , SMS 082 653
2143 or visit www.johannesburgwater.co.za.

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

Inception of the G20

It was founded in 1999 after the Asian financial crisis of 1997 – 1998 as an informal
forum for the Finance Ministers and Central Bank Governors of the most important
industrialised and developing economies to discuss international economic
and financial stability.

The forum initially focused largely on broad macroeconomic issues, but it has since
expanded its agenda to inter-alia include trade, climate change, sustainable
development, health, agriculture, energy, environment, and anti -corruption.

It comprises 19 countries (Argentina, Australia, Brazil, Canada, China, France,

Germany, India, Indonesia, Italy, Japan, Republic of Korea, Mexico, Russia, Saudi
Arabia, South Africa, Türkiye, United Kingdom, and United States) and two regional
bodies, namely the European Union (EU) and African Union (AU).

The G20 members represent around 85% of the global Gross Domestic Product,
over 75% of the global trade, and about two-thirds of the world population.

Elevation to Leaders' Level

The G20 was upgraded to the level of Heads of State/Government in the wake of
the global economic and financial crisis of 2007, and in 2009, when it became
apparent that the necessary crisis coordination would only be possible at the
highest political level. Since then, the G20 Leaders have met regularly, and the
G20 has become the premier forum for international economic cooperation.

The Presidency of the G20

The G20 does not have a permanent secretariat or staff. Instead, the G20
Presidency rotates annually among the members and is selected from a different
regional grouping of countries. The 19 member countries are therefore divided
up into five groups comprising a maximum of four countries each. Most of the
groups are formed on a regional basis, that is countries from the same region are
usually put in the same group. Only Group 1 (Australia, Canada, Saudi Arabia and
the United States) and Group 2 (India, Russia, South Africa and Türkiye) do not
follow this pattern. Group 3 includes Argentina, Brazil, and Mexico; Group
4 includes France, Germany, Italy, and United Kingdom; and Group 5 includes
China, Indonesia, Japan, and Republic of Korea. The EU and the AU are not
members of any of these regional groups.

Each year another country from a different group assumes the G20 Presidency.
The countries in a group are each equally entitled to take on the Presidency when
it is their group’s turn. The G20 Presidency is responsible for bringing together the
G20 agenda in consultation with other members and in response to developments

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

in the global economy. To ensure continuity, the Presidency is supported by a

“troika” made up of the current, immediate past and next host countries .
During South Africa’s Presidency, the members of the G20 troika are Brazil,
South Africa and the United States.

Johannesburg and Tshwane Mayors Hoping to Leverage off G20 Summit

13 February 2025
As the government prepares to host some of the world’s major powers, Gauteng
metros are hoping to attract investment to their cities through the Urban 20 (U20)
summit which will run concurrently with the G20 summit.

Tshwane mayor Nasiphi Moya and her Johannesburg counterpart Dada Morero
have tabled a detailed plan to the South African Local Government Association
(Salga) on how the two cities should capitalise on the G20 summit.

The cities will host some of the world’s biggest investors and governments as the
G20 is expected to hold most of its programmes in the province. Last week, the
two mayors told Salga preparations were under way to host the platform for major
cities from G20 member countries, influencing the G20 agenda by presenting
policy recommendations related to urban issues.

Under the theme “Leading urban transformation”, Morero told the Salga lekgotla
the summit would provide a strategic moment to elevate the voices of cities,
particularly those in Africa, as key drivers of global progress and economic
resilience. Mayors from the world’s biggest cities including New York, London,
São Paulo, Beijing, Paris and Tokyo are expected to attend the U20 summit.

“The U20 summit will provide a powerful platform for Johannesburg to showcase
its leadership in urban governance, climate resilience and sustainable
development, while also fostering meaningful partnerships with cities and global
institutions.

“Our key objective is to shape the urban agenda for the G20, ensuring cities are
recognised as critical players in solving global challenges,” Morero said. The
summit will assist in tackling shared urban challenges and unlock new
opportunities for global collaboration. The priority for the summit will be advancing
resilient and inclusive cities, which will align with the focal area of addressing the
most pressing urban issues shaping the future of cities worldwide.

According to the mayor, the summit will not just be a forum for dialogue but also a
platform for action. “Through the high-level political dialogue, cities will not only
exchange ideas but also present real-world urban solutions that enhance
resilience, sustainability and economic prosperity.

The U20 agenda will include climate resilience, sustainable financing for cities,
economic growth and innovation in urban development and strengthening global
advocacy for cities at the G20.
[Source: www.timeslive.co.za]

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

ANNEXURE B

COLUMN A COLUMN B COLUMN C

Safety risks faced by four Safety Recommendations Recommendations for
friends. water availability
DAY 1: (3) DAY 1: (3)

DAY 2: (3) DAY 2: (3)

DAY 3: (3) DAY 3: (3)

DAY 4: (3) DAY 4: (3)

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

RESOURCE PACK – FOR USE WITH SECTION 2

ANNEXURE C
Transcript of the Video

Video Transcription
Subject: Tourism Topic: 6 Skills for Collaboration
Duration: 1 min 55 sec Video link: https://youtu.be/qi9nVpc9gq4?featu
re=shared

Collaboration is a daily part of our lives. For example, a chapter collaborates when planning
recruitment or tripod events. While in the workplace, collaboration happens with project planning
and day-to-day tasks. Effective collaboration is achieved when the results of the chapters or group
efforts are greater than the efforts of an individual member.

Here are six of the most important skills needed for great collaboration: Communication,
Authenticity, Compromise, Tolerance, Team Player, and Reliability.

1. Communication is one of the most crucial factors in collaboration.

Members of a group need to be able to express themselves clearly to each
other with regards to all projects, events, or tasks. Everyone needs to have
an understanding of their responsibilities and be on the same page working
towards a common goal.

2. Collaboration is a great tool because it brings a group together

who have different strengths. Being authentic to yourself is an
important skill to have when collaborating. Effective collaboration will
be achieved if each member is bringing their unique perspective,
talents, and feedback to the planning.

3. For any group, chapter, committee, or executive board to work

together in harmony, everyone needs to have the skill of compromise. If you can
compromise with each other, you will be able to reach the best possible solution.

4. Everyone has different values, cultures, perspectives, work methods, as

well as diverse ways of handling conflict and stress. Practice tolerance
and acceptance of each other.

5. When planning, everyone in the group needs to be a

team player who is focused on reaching a common goal.
Good collaborators need to work well with others and look out for the interests of
the group.

6. Finally, trust comes from being reliable. Everyone in the group needs to
have trust in each other that when a task is assigned, the task will be
completed.
[Adapted from www. phisigmapi.org]

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Grade 12: 2025 Task 2: Tourism Skills Assessment task

Watch the following video Collaboration skills:

Video – https://youtu.be/qi9nVpc9gq4?feature=shared

A transcript (what is said is typed out in words) can be read in Annexure C of the
resource pack if you do not have access to the video.
Another possibility is to read the transcript (text) and watch the video, and then
simultaneously follow what is said on the video on the transcript (text).
For the learner with a hearing impairment: Subtitles on the video
For the learner with a visual impairment: Audio on the video as well as the
possibility that the transcript can be read at a slower pace or recorded in a familiar
accent.

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