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Admin Driver App Enhancements

The document outlines enhancements for a driver app, including order status updates, delivery verification via OTP, and improved order details. It emphasizes the need for navigation integration and a native app development approach, along with a comprehensive dashboard for real-time order and driver management. Additional features include COD management, notifications, route optimization, and detailed reports for performance analytics.

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hsouravkumar2003
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22 views

Admin Driver App Enhancements

The document outlines enhancements for a driver app, including order status updates, delivery verification via OTP, and improved order details. It emphasizes the need for navigation integration and a native app development approach, along with a comprehensive dashboard for real-time order and driver management. Additional features include COD management, notifications, route optimization, and detailed reports for performance analytics.

Uploaded by

hsouravkumar2003
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Driver App Enhancements

1. Order Status Milestones & Workflow

• The driver should update the order status as they progress through different stages:

o Going to Store (When the driver starts heading to the pickup location)

o Picked from Store (When the order is collected from the pickup point)

o On the Way to Customer Location (When the driver starts moving towards the drop-off
location)

o Delivered (When the package is successfully delivered)

• If the driver does not pick up the order, they must provide a reason for the failure to pick up.

2. Delivery Verification

• Upon delivery, the system should require OTP verification from the customer to confirm
successful delivery.

• If an OTP system is not feasible, an alternative proof of delivery method (such as a signature or
photo upload) should be implemented.

3. Enhanced Order Details in the "Picked Orders" Section

Once the driver picks up an order, the order details should include:

• Customer Query & WhatsApp Support Button – The driver should have quick access to support
for any urgent issues.

• COD (Cash on Delivery) Amount to Collect – Clearly display the amount the driver must collect
from the customer.

• Pickup & Drop-off Location Details – Provide clear and structured information on both locations.

4. Navigation & Map Integration

• The driver app should include a "Navigate" button that directly opens Google Maps with the
pickup/drop location pre-filled.

• No manual address input should be required—one-tap redirection to maps is essential for


efficiency.

5. App Development Approach

• The Driver App must be a native app (not a web-based or hybrid app).

• Only the frontend coding is required, as the backend is already develop


1. Dashboard Overview
• Real-time Order Overview

o Total Orders Today

o Orders Pending, In Progress, and Delivered

o COD Collected Today

o Failed/Unpicked Orders

• Driver Performance Summary

o Active vs. Offline Drivers

o Orders Assigned per Driver

o On-time Delivery Rate

• Earnings Summary

o Total COD Collection

o Admin Commission (if applicable)

o Driver Payouts

2. Order Management

• Fetch Orders from Shopify API

o Automatically pull order details from Shopify.

• Order Assignment

o Assign orders to drivers manually or via auto-allocation (if implemented in future).

o Bulk order assignment option.

• Order Status Updates

o Track order milestones:

▪ Order Placed

▪ Assigned to Driver
▪ Picked from Store

▪ On the Way

▪ Delivered (with OTP confirmation)

o View reasons for unpicked or canceled orders.

• Order Filters & Search

o Filter orders by date, status, delivery zone, or driver.

o Search by order number, customer name, or contact.

3. Driver Management

• Add, Edit, or Remove Drivers

o Store driver details (Name, Phone Number, Vehicle Info, License, etc.).

• Driver Status Management

o Online/Offline toggle for each driver.

o Track when a driver was last active.

• Driver Assignment History

o View past and current orders assigned to each driver.

• Driver Availability Tracking

o Identify idle drivers to assign new orders.

4. COD (Cash on Delivery) Management

• COD Collection Tracking

o Display COD amount assigned per driver.

o Verify collected cash and mark as “Paid to Admin.”

• Driver COD Settlements

o Track how much COD is yet to be submitted by each driver.

o Generate COD reconciliation reports.

5. Notifications & Alerts

• Send Notifications to Drivers


o New order assigned.

o Urgent admin messages.

• Admin Alerts

o Order delivery delays.

o Unpicked or canceled orders.

6. Route & Delivery Optimization

• Map Integration for Live Tracking

o View real-time driver locations.

o Optimize delivery routes for efficiency (future upgrade).

7. Reports & Analytics

• Order Reports

o Total Orders Processed

o Orders Delivered vs. Pending

o Failed Deliveries and Reasons

• Driver Performance Reports

o Total Deliveries per Driver

o On-Time vs. Late Deliveries

o Customer Ratings & Feedback (if applicable)

• Earnings & Payment Reports

o Total COD Collected

o Admin Revenue (if commission-based system)

o Payouts to Drivers

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