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1. p2m One Qr-overview

The document provides an overview of the Bank of the Philippine Islands' P2M (Person-to-Merchant) One QR payment system, detailing how customers can make payments using e-wallets or bank apps. It includes instructions for accessing the Merchant Portal, logging in, and managing account credentials. Additionally, it outlines customer service contact information for assistance with transactions.

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Ladylyn
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
117 views

1. p2m One Qr-overview

The document provides an overview of the Bank of the Philippine Islands' P2M (Person-to-Merchant) One QR payment system, detailing how customers can make payments using e-wallets or bank apps. It includes instructions for accessing the Merchant Portal, logging in, and managing account credentials. Additionally, it outlines customer service contact information for assistance with transactions.

Uploaded by

Ladylyn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 18

ONE QR

para SCAN AND DONE

P2M PERSON-TO-MERCHANT

ONE QR
Training Kit-Overview

Scan to access
the Merchant Portal

Link: https://enqr.eftapme.com/BPIQRMERCHANT

This document is property of Bank of the Philippine Islands. Strictly confidential.


Table of Contents
*Contains clickable links.

P2M
1 P2M Overview
2 How Will Your Customers Pay

PERSON-TO-MERCHANT 3 Types of Payment Confirmation

ONE QR
4 Merchant Portal Walkthrough
Log in
Forgot Password
Change Password

Training Kit-Overview Log out


5 Customer Service

This document is property of Bank of the Philippine Islands. Strictly confidential.


P2M OVERVIEW

Accepting
e-payments from

AND
MORE

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HOW WILL YOUR CUSTOMERS PAY
Open e-wallet or bank mobile app
1 2 Scan the P2M One QR code 3 Type the amount to pay
and click the QR code scanner

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HOW WILL YOUR CUSTOMERS PAY

4 Confirm the amount to pay 5 View transaction details

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TYPES OF PAYMENT CONFIRMATION
EMAIL

SMS

D PORTAL
MERCHANT
Transaction Reference
Number

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MERCHANT PORTAL - INITIAL LOG IN

Official sender of BPI P2M One QR credentials


(User Name and Temporary Password)
is: [email protected]

If you're unable to find it in your inbox,


please check the spam/junk folder.

REMINDER!
Temporary Password expires in 90 days.
Expiry also applies to current passwords.

Back to Table of Contents


MERCHANT PORTAL
No need to download an app!
Just connect your device to the internet, open a web browser,
copy then paste the Merchant Portal URL
and you're ready to go!

Merchant Portal Website:


https://enqr.eftapme.com/BPIQRMERCHANT
Portal can be accessed via

Computer Smartphone Tablet

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MERCHANT PORTAL - LOG IN

1 Type your Username

2 Type your Password

3 Click Login

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MERCHANT PORTAL - LOG IN

4 Check OTP sent to your


registered email address

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MERCHANT PORTAL - LOG IN

Create New Password

5 Type the received OTP

6 Type your new password


Click the eye button
to view typed
7 Re-type to confirm password

REMINDERS!
Minimum password length is 8 characters
Maximum password length is 20 characters
Minimum of 1 numeric value
Minimum of 1 lower case letter 8 Click “Submit”
Minimum of 1 upper case letter
Minimum of 1 special character
Accepted special characters are hashtag
(#) and at (@) symbols only.

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MERCHANT PORTAL - LOG IN

Name of User

Last Log-in details

Portal Features

User session shall expire after


15 minutes of inactivity.

After 3 wrong log in attempts,


account will be locked.

Locked account may be reset


via the Forgot Password
option.

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MERCHANT PORTAL - FORGOT PASSWORD

Username is needed when resetting


via the Forgot Password option.

How to retrieve your username?


Check the initial email you received for your
credentials.

Ask your Merchant User (Admin).

Send an email to our customer service:


[email protected]

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MERCHANT PORTAL - FORGOT PASSWORD

1 Type your Username

2 Click “Forgot Password?”

3 Check OTP sent to your


registered email address

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MERCHANT PORTAL - FORGOT PASSWORD

4 Type the received OTP

5 Type your new password


Click the eye button
to view typed
password
6 Re-type to confirm

REMINDERS!
Minimum password length is 8 characters
Maximum password length is 20 characters
Minimum of 1 numeric value
Minimum of 1 lower case letter
7 Click “Submit”
Minimum of 1 upper case letter
Minimum of 1 special character
Accepted special characters are hashtag
(#) and at (@) symbols only.

Back to Table of Contents This document is property of Bank of the Philippine Islands. Strictly confidential.
MERCHANT PORTAL - CHANGE PASSWORD

Password expires in
90 days

2 Type your Old Password

Click the eye button


3 Type your New Password to view typed
password
1
Click Re-type your New
4
“Change Password” Password to Confirm

REMINDERS!
Minimum password length is 8 characters
Maximum password length is 20 characters
Minimum of 1 numeric value 5 Click “Submit”
Minimum of 1 lower case letter
Minimum of 1 upper case letter
Minimum of 1 special character
Accepted special characters are hashtag
(#) and at (@) symbols only.

Back to Table of Contents This document is property of Bank of the Philippine Islands. Strictly confidential.
MERCHANT PORTAL - LOG OUT

No longer idle.

Click “Logout” 1

2 Click “Yes”

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BPI P2M One QR BPI Contact Center
Merchant's Customer Service for customers transacting through BPI or Vybe

[email protected]

889-10000

8580-4140 or 8580-4141
Monday-Friday, 8:30 AM - 5:30 PM

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