QS Stars University

Ratings: Methodology

Stars
Contents
About QS Stars 2

QS Stars Badges 4

Categories 5

QS Stars process 6

Overall thresholds and prerequisites 7

Learning experience 8

Employability and outcomes 18

Sustainability 22

Research and innovation 28

Global engagement 34

About QS Stars 01 Audit and guidance: To ensure a seamless audit, your university will be
assigned a dedicated QS analyst. They’ll guide you throughout the process, from
data gathering to reviewing your submissions and validating information from
The QS Stars university rating system was With a Stars rating given in at least nine third parties.
launched in 2009 to assess institutions categories and for the institution’s
beyond rankings. Now, with over 700
institutions evaluated worldwide and
partnerships with local governments, QS
overall performance, QS Stars allows
universities to publicly highlight their
strengths, while recognising and improving
02 Scores and badges: Ratings are earned according to the table on page six,
and points are calculated from the data gathered. You’ll be awarded badges to
showcase your institution’s achievements.
Stars has earned a strong reputation as the on areas of weakness.
leading international ratings provider.

03 Marketing and strategy: Equipped with your QS Stars results, your institution
is ready to propel its marketing and strategic planning. Publish and share your
ratings to boost your global reputation, and use our Marketing Guidebook and
extra support to maximise your impact.

2 QS Stars University Ratings: Methodology QS Stars University Ratings: Methodology 3

QS Stars badges Categories
The diagram below outlines the different categories evaluated in the
Show your strengths and Stars rating system. Each category has a maximum number of points
achievements to the world that can be earned.
and attract more high-quality
students with QS Stars badges. Every standard audit includes core categories, as well as optional
categories (in grey) that you can choose to be assessed in.

Overall badge Unlocking the QS Stars scoring system

The Overall badge reflects your total Throughout this scoring document you’ll find
QS Stars rating, from 1 Star to 5+ Stars. reference to a scaling down process used to
It’s a mark of your institution’s quality. award points for various indicators.
This process is a calculation based on
Category badges thresholds. The maximum threshold will be
awarded maximum points and the minimum
Take a closer look at your institution’s threshold will be awarded zero points. Any
strengths. QS Stars presents distinct badges score in between will be calculated using an
for each category analysed. These category internal formula.
badges range from 1 Star to 5 Stars,
highlighting your institution’s key strengths
in specific areas. You’ll come across both “QS Stars is teaching us
mandatory and optional categories.
more about how we stand out,
Teaching, Facilities OR Online learning,
Social OR Environmental impact, and in which areas we are
Research OR Academic development, performing well, and where
Global engagement, Employability, Good we have room to grow.”
governance are required for all assessments.

LOUISE HARGREAVES, MANAGER,

GOVERNMENT RELATIONS AND INSTI-
+ A standard audit involves evaluation in TWO elective categories
TUTIONAL RESEARCH AT BOND UNI-
VERSITY
Badges are awarded for individual categories

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QS Stars process Overall thresholds and
Minimum points required for corresponding Stars categories prerequisites
Categories with a maximum of 50 points: Innovation and knowledge transfer,
Specialist programme, Arts, Entrepreneurship, Diversity, equity and inclusion The table below sets out the minimum points and key prerequisites that need to be met to
achieve each overall rating. Your institution must meet the point threshold and all prerequisites
Rating Minimum points listed for in order to qualify for the overall Stars rating.
1 Star 5

2 Stars 15
Overall Points Prerequisites
3 Stars 20
OUTSTANDING 900+ • 5 Star ratings in all categories and meet all prerequisites
4 Stars 30 (5+ Stars) needed for 5 Stars
• 105 points in the Research category
5 Stars 35
EXCELLENT 700+ • 5% international faculty (or 75% of the regional average)
(5 Stars)
• 5% international students (or 75% of the regional average)
Categories with a maximum of 100 points: Facilities, Online learning, Social impact,
• 70 points in the Facilities or Online learning categories
Environmental impact, Good governance
• 85 points in the Employability category
Rating Minimum points
• 150 academic referees OR 3 citations per faculty member*
1 Star 10
• 105 points in the Teaching category^
2 Stars 25
VERY GOOD 550+ • 1% international students (or 25% of the regional average)
3 Stars 40 (4 Stars) OR 85 points in Global engagement

• 75 academic referees OR at least 2 citations per faculty

4 Stars 55
member*
5 Stars 70 • 85 points in the Teaching category^

GOOD 400+ • At least a 3 Star rating in two of the mandatory categories

(3 Stars)
Categories with a maximum of 150 points: Teaching, Employability, Research,
Academic development, Global engagement MODERATE 250+ • At least a 2 Star rating in two of the mandatory categories
(2 Stars)
Rating Minimum points
SATISFACTORY 100+ • Must have the authority to grant officially recognised
1 Star 15 (1 Star) degree-level programmes in its own name and have at least
one graduating cohort
2 Stars 35

3 Stars 60

4 Stars 85 * If assessed in Research category

5 Stars 105 ^ If assessed in Academic development category

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Teaching 150

Faculty-student ratio
10% faculty-student ratio (one faculty member per ten students) scaled down to 2% 40
(one faculty member per 50 students)

Overall student satisfaction Satisfaction with teaching

75% student satisfaction scaled OR 75% student satisfaction scaled 40
down to 50% down to 50%

Completion Further study

90% of students scaled down to 60% OR 30% scaled down to 10% of
graduate within the expected time for undergraduate students 30
their course pursuing further study within 12
months of graduation

Retention
90% of students carrying over from first to second year, scaled down to 70% 15
Learning management system
3 points each for the following learning management system (LMS) attributes:
1. Available from anywhere at any 4. Staff trained to work
time (including mobile)
2. Communication and/or
with the LMS
5. Reporting and analytics to
15
collaboration tools embedded track progress
3. At least 90%
programmes using LMS

Academic consultation hours

Consultation hours equal to teaching hours scaled down to consultation hours 10
representing one third of teaching hours

A note about surveys

Learning experience
QS Stars surveys and public national surveys can be accepted, as well as your institution’s own
survey with the proper evidence. Results are based on a minimum 20% response rate OR 1,000
respondents, with points being scaled down for lower response rates. Please speak with a QS
When evaluating your university’s learning experience, we examine two core representative to take part in the QS Stars student satisfaction or alumni surveys.
areas – teaching and the learning environment.

Teaching is a mandatory category, while in Learning environment, you can

choose from either Facilities or Online learning. Subject ranking, Programme
strength and Arts are all elective categories.

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Facilities OR Online learning 100

Sports facilities Category specific prerequisites:

3 points for each on-campus facility, OR 1 point for each local facility that can be accessed
with an official agreement, with 3 bonus points for 3 or more (maximum 15 points): • At least one fully online programme with a graduating cohort
1. Swimming pool 4. Outdoor sports court 15 • Online programme must be a full recognised degree
2. Indoor or outdoor fitness gym 5. Outdoor sports field • Institution uses a Learning Management System
3. Indoor sports court • Access to online library databases

Campus facilities Student-faculty engagement

4 points for each on-campus facility, with 3 bonus points for 3 or more (maximum 4 points each with 2 bonus points for 3 or more(maximum 20 points):
20 points): 1. Scheduled one-to-one conversations 2. Live tutoring
1. Cafeteria / restaurant 4. Support centre for 20 OR face to face component such as an 3. Live streaming course video 20
2. Bookstore minority groups opportunity to meet faculty in person, 4. Pre-recorded course video
3. Social room 5. Religious facilities including at regional centres 5. Faculty assessment

Student accommodation Student interaction

Maximum points for the same number of rooms available in student residences as first- 10 3 points each with 2 bonus points for at least 6 (maximum 20 points):
year students (agreements with local housing facilities can be considered) 1. Online forum OR discussion board 6. At least one online career fair per
2. Online alumni network academic year
Library expenditure 3. Live chat support OR 24/7 help centre 7. Evidence of online collaboration 20
$250 USD scaled down to $10 invested per student towards total library operating 20 4. Existence of policies/methods for between students (e.g: study
expenditure in a 12-month period monitoring student engagement groups, group projects, break-
5. Events for online students other than out sessions)
Health support services career fairs
On-campus medical facility OR Off-campus medical facility
One on-campus student medical centre (maximum 5 points) 10 Student services and technology
One local medical centre at which 4 points each (maximum 20 points):
student may register 1. Customised access for users with 4. Advisory services for students
special needs from different backgrounds
Student clubs and societies 2. Online access to career centre / 5. Enrolment process support: 20
50 scaled down to 10 student clubs and societies, including hobby clubs, educational and 10 dedicated online career advisor online resources and/or
religious societies, and sports teams 3. Scholarships covering 50% of help centre
student fees 6. Learning resources for
Technology in the classroom individual study
3 points for each with 3 bonus points for 4 or more (maximum 15 points)
1. Computer equipped teaching spaces 5. Coworking and meeting spaces
2. Printing services
3. Teaching spaces with modern
with Internet access
6. Connectivity for hybrid learning
15
audiovisual equipment (must have: WiFi, camera,
4. Labs with specialized equipment microphone, electronic devices,
IT support)

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Online learning 100

Application per enrolment OR Faculty-student ratio

Five completed applications per 10% faculty-student ratio (one faculty
enrolment (5:1) scaled down to member per 10 students) scaled down 10
two completed applications per to 1% (one faculty member per
enrolment (2:1) 100 students)

Training in the use of online learning/creating and delivering courses online

70% scaled down to 30% of staff having received specific training on design and 10
implementation of online courses

International online experience (COIL: Collaborative online international learning)

At least one COIL programme in the last three years 10
Completion within the expected time
80% scaled down to 40% of online students graduating in expected time 5
Online mission statement
The university acknowledges online learning through a mention in its mission statement or
a dedicated mission statement/strategic plan for the online learning component
5

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Subject ranking OR Programme strength 50

Broad subject area ranking OR Subject ranking All indicators in this category relate specifically to the institution’s
Highest-scoring out of five broad Highest-scoring discipline based on chosen specialist programme
specialist areas based on the most the most recent QS World University
recent QS World University Rankings Rankings by Subject or respected Graduate employment rate
by Subject (Maximum points for alternate global subject rankings 95% scaled down to 70% of graduates employed or started a business within 24 months 10
ranked position 1-50, scaled down to (Maximum points for ranked position 40 of graduation
10 points at position 300) 1-20, scaled down to 10 points at
1. Engineering and Technology position 200) Completion Retention
2. Natural Sciences 95% of students scheduled to OR 95% of students continuing from first
3. Life Sciences and Medicine For a full list of subjects please visit graduate succeed in doing so on time, to second year, scaled down to 75% 5
4. Arts and Humanities www.topuniversities.com/subject- scaled down to 65%
5. Social Sciences and Management rankings/2023
Student satisfaction
Internationally recognised AND/ Nationally recognised 90% student satisfaction with the specialist programme, scaled down to 65%
10
accreditations OR accreditations
5 points for each international and 2 points for each national accreditations relative
10 Faculty-student ratio
to a specific, named degree programme within the specialist subject or broad 20% faculty-student ratio (1 faculty member per 5 students) scaled down to 5% 5
subject area (maximum 10 points) (1 faculty member per 20 students)

Applications per place

10:1 ratio scaled down to 2:1 of number of completed applications against available places 5
Internationally recognised AND/ Nationally recognised
accreditations OR accreditations
5 points for each international and 2 points for each national accreditations relative to the 10
selected degree programme (maximum 10 points)

International students OR International exchange

20% scaled down to 0% programmes
international students 5% inbound/outbound students
against total number of students on
an international exchange programme
lasting three months or longer
(maximum 5 points) OR 5% outbound
5
students against total programme
number of students on an organised
international trip lasting at least two
weeks and less than three months
(maximum 3 points)

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Arts 50

Arts facilities
2 points each, with 3 additional points for 6 or more from the list, to a maximum of 15
points; all facilities must be open to students and faculty but do not have to be open to
the public
1. Purpose-built museum 6. Dedicated recording studio OR
2. Purpose-built theatre* music practice rooms
3. Concert hall* 7. Campus radio station, TV studio, 15
4. Dedicated art studios OR TV channel
5. Campus art 8. Cinema*
exhibition programme 9. Outdoor art space
(e.g. sculpture garden)
*Must feature at least five performances in 12 months to be considered

Concerts, art events, and exhibitions

150 scaled down to 50, OR events numbering 1% to 5% of the student population (i.e. for
600 students, thresholds are 6-30 events), on- or off- campus concerts, art events, or 15
exhibitions organised by the academic institution over a 12-month period

Artistic accolades
25 scaled down to five awards or accolades given in a 12-month period to students,
faculty, departments, or the institution as a whole, for publicly accessible works relating
10
to the arts or local/national culture

Community art and cultural investment

Contributing 0.5% of turnover OR $1 million USD to art projects and to cultural
preservation, on or off campus but within the university’s own country, over a 10
12-month period

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Employability 150

Employer reputation OR Campus employer presence

50 employer nominations received (maximum 25 points)
from the most recent QS Global 200 distinct companies, OR a
Employer Survey analysis number equivalent to 1% of the 40
total FTE student body, attending
employability events on campus
in 12 months

Graduate employment rate

90% scaled down to 50% of graduates employed or started a business within 24 months 40
of graduation

Employability outcomes OR Alumni impact

85% scaled down to 50% of employed At least 50 alumni in the Alumni
graduates working in jobs requiring Impact list of the QS World University
higher education OR in the field Rankings, scaled down to 0 15
of study, according to university or
official surveys within 24 months of
graduation

Career service support

8 points each with 3 bonus points for 3 or more (maximum 40 points):
1. 10 career advisors scaled down to two OR one career advisor per 1000 students
2. Career interview trainings or CV/cover letter writing support
3. At least one on-campus career fair in the last academic year organised by the 40
academic institution
4. Career advising sessions available for students
5. Online career portal with access to job vacancies or career advisor
appointment system

Apprenticeships OR Internships
10% scaled down to 5% of total 50% scaled down to 10% of total

Employability and outcomes

students enrolled in programmes with students enrolled in programmes
apprenticeships where internship is part of the 15
curriculum and organised/supported
Employers want graduates who are work-ready – not just book smart. by the university
That means being able to jump right in and contribute to a multicultural team,
with the skills and confidence to manage diverse projects and people effectively.
Employability is a mandatory category, while Entrepreneurship is elective.

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Entrepreneurship 50

Student or alumni-created startups

30 scaled down to 10 startups created in the last five years OR a number of startups 15
equivalent to 10% of student body, scaled down to 6%

Incubator
Presence of a business incubator and 5 points for each of the following:
1. At least 20 places for students scaled down to five
2. At least 40% female entrepreneurs, scaled down to 20%
3. 50% of companies still operating after five years (including those purchased by 20
another bigger company), scaled down to 30%
4. 70% of companies receiving seed funding scaled down to 10% (includes funds both
from university and from private entities/companies, but students’ personal funding
investment is not accepted)

Faculty members in operational companies

25% scaled down to 0% of FTE faculty members on boards of operational companies 10
Entrepreneurship clubs for students
At least three student clubs with a focus on entrepreneurship and business,
scaled down to 0
5

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Good governance 100
Transparent financial reporting and solvency
Annual financial report published on the website (5 points) AND financial compliance
certified by an independent audit/control body based on the annual financial statement 10
presented (5 points)

Ethics committee (not research related)

4 points for each of the following (maximum 15 points):
1. Ethics committee has a regular meeting schedule
2. There is an annual report of the ethics committee published on the university website
3. Information about submitting claims and complaints is public and accessible via a
15
website link
4. Ethics committee has met once a month for the past 12 months

Representation in the university governing structures

5 points for each of the below:
1. Students are represented in the university governing body
2. Proportion of female leadership staff exceeds 35%
15
3. The institution publishes a gender pay gap report

Policies and provisions for sustainability and integrity*

2 points for each of the policies below that is publicly available, with 3 bonus points for
six or more items, up to maximum 15 points:
1. Research independence / academic 5. Sustainability policy on
freedom policy donations and funding
2. Anti-bribery or corruption policy 6. Modern slavery policy 15
3. Sustainable procurement/ 7. Student safety policy
purchasing policy 8. Diversity & Inclusion policy
4. Sustainable investment policy
*Policies should be publicly available

Staff satisfaction
75% staff satisfaction scaled down to 50% 15

Sustainability
Institutional accreditation (quality assurance)
At least one institutional accreditation by a national or regional quality assurance agency 10
The Sustainability indicators measure how well your institution is stepping Publication of governance meeting minutes
up to tackle the world’s biggest environmental, social, and governance At least one publication of governance meeting minutes in the last 12 months
10
(ESG) challenges. This dimension includes Good governance and either
Social impact or Environmental impact as mandatory categories. Diversity, Strategy and risk management
equity and inclusion is an elective category. 5 points each for:
1. Strategic plan 2. Risk management plan or
10
equivalent
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Social impact OR Environmental impact 100

Social impact research Operations

Up to 20 points awarded based on the SDG research indicators contained in the Social 20
Impact category of the QS World University Rankings Environmental sustainability policies for
investment, procurement and funding/donations
Funds for community OR Volunteer hours for community 4 points each (maximum 10 points) for: 10
investment and charity work investment and charity work 1. Sustainable investment policy
1% of turnover OR $2 million USD 50 scaled down to 0 volunteer 2. Sustainable procurement policy
contribution to community projects or
charities; this includes funds donated
hours (i.e. 1 scaled down to 0 hours
per week over 12 months) for each
20 3. Sustainable donations/funding policy

by the institution, as well as money faculty and student (total FTE) in a

donated and raised by students 12-month period Environmental sustainability/ climate
and faculty change employees
At least one FTE staff member dedicated
5
Human capital development to sustainability or climate change
Students from the university’s local OR Graduates employed in the local
region (e.g. province, state) region (e.g. province, state) Climate action plan
50% scaled down to 30% of 50% scaled down to 30% of graduates 15 7 points each for climate action plans cover
students hailing from the university’s employed in the university’s the following areas (maximum 20 points):
local region local region 1. Operations
2. Education
Scholarships and bursaries 3. Research 20
Scholarship funds OR Students on 50% scholarship *The institution should have a climate action
2% of turnover spent by institution 1% of students on scholarships 20 plan or have created sustainability reporting.
on funds for scholarships, grants, covering at least 50% of fees This report/plan should include ‘SMART’ OR Carbon neutral
and bursaries objectives that are Specific, Measurable, certification
Actionable, Relevant and Time-bound. (40 points)
Low-income outreach
Low-income students OR Low-income funds Energy and resource consumption
15% scaled down to 5% of students 1% of turnover or $2 million USD 15 1. Renewable Energy
identified as low-income investment to recruit or support 7 points for 50% of energy coming
low-income students from renewable sources scaled
down to 0%
Alternative entry pathways 2. Carbon Footprint
Policy provision for admitting non-traditional students 10 8 points for 1,000 kilograms 15
of CO2 emissions per person
(students + faculty) per year
with points scaled down to 0 for
4,000 kilograms

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Environmental impact 100 Diversity, equity and inclusion 50

Research Scholarships and bursaries for underrepresented groups

5% of students scaled down to 1% receiving scholarships meant to increase participation 5
Environmental impact research in higher education for underrepresented groups, as defined by local legal provisions
Up to 20 points awarded based on the Environmental Research indicator of the 20
QS World University Rankings Disability support
3 points for each of the following services or documentation:
Environmental sustainability research centre 1. Support services for mental health conditions
At least one research centre dedicated to environmental sustainability 5 2. Built-in accessibility computer systems for visually impaired 15
3. Sign language interpreter or note-takers for hearing impaired
4. Map identifying wheelchair ramps, disabled toilets and parking access
5. Dedicated academic support for students with learning disabilities

Student diversity
Education 2 points for presence of each type of students, with a 2 points bonus if 4 out of 5 are
represented (maximum 10 points) :
Environmental sustainability networks 1. 10% of students are from legally 5. 5% other underrepresented
10 points for each international and 5 points for each national network that the university
is a member of (up to a maximum of 10 points)
10 recognised ethnic minority
groups (applies to domestic
groups combined (e.g:
LGBTQIA+, neurodiversity) - the
10
students only) percentage applies to the total
Public education and outreach 2. 5% mature students of these groups, but the student
10 public education or outreach activities scaled down to 0 10 3. 30% first generation learners groups here should be different
4. 8% religious minorities from those listed in items 1-4
Environmental sustainability student organisations
At least one dedicated student organisation focusing on environmental
sustainability issues
5 Student gender ratio
40:60 ratio scaled down to 30:70 for either gender 5
Faculty gender ratio
50% female academic staff, scaled down to 30% 5
Student organisations for underrepresented groups
1 point for each student organisation (maximum 5 points) 5
Strategy on equality, diversity and inclusion
Existence of an Equality, Diversity and Inclusion strategy with both defined goals and 5
a time-defined action plan

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Research and innovation
How well are you empowering the next generation of innovators?
This rating analyses your institution’s focus on driving innovation
and its ability to offer students opportunities for research and
academic development. There is a mandatory requirement to choose
either Research or Academic development, but the Innovation and
knowledge transfer category is elective.

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Research OR Academic development 150

Papers per faculty Faculty development programmes

Seven papers per faculty member indexed on Scopus™ in a recent five-year period as per 40 70% scaled down to 30% of total faculty members participating in faculty 40
the latest QS World University Rankings analysis development programmes

Citations per paper Faculty with PhD

Eight citations per paper indexed on Scopus™ in a recent six-year period as per the latest 40 80% scaled down to 60% of faculty with PhD (or equivalent terminal degree) 40
QS World University Rankings analysis
Learning development centre
Research funds 8 points for each of the following resources and services available through the
30% scaled down to 10% of turnover spent by institution on funds for research in the past 40 learning development centre :
fiscal year, including all public and private funds 1. At least one advisor
2. Academic writing support and
4. Skills development resources
(study skills, soft skills)
40
Academic reputation assistance 5. Webinars, tutorials, workshops
200 nominations received in the latest QS Global Academic Survey analysis 30 3. Tutoring or mentoring programmes organised by the learning
development centre

Pedagogical innovation
Being awarded an international innovation in teaching award in the past five years 10
Teaching spending out of turnover
50% scaled down to 25% of total spending represents expenses with academic staff 20
(including teaching staff costs)

15

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Innovation and knowledge transfer 50

Patent grants
50 scaled down to 0 unique, active patents registered with national or international
patent offices (no limitation of time)
20
Patent applications
300 scaled down to 0 unique patents applications (no limitation of time) 10
Spin-off companies
Five spin-off companies established in the last five years, still operating and less than 10
50% owned by the academic institution

Industrial research
10 distinct university-corporate co-authored publications in Scopus™ in a 10 recent 10
five-year period as per the latest QS World University Rankings analysis

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Global engagement 150

International collaborations OR International research network

100 joint degree programmes and/ 50 locations for research
or university research collaborations OR partnerships yielding publications
yielding publications in Scopus™ in ScopusTM in a recent five-year 40
in a recent five-year period as per period as per the latest QS World and
the latest QS World and Regional Regional University Rankings
University Rankings

International faculty
25% scaled down to 0% international faculty members
20
International students
20% scaled down to 0% international students
20
International exchange programmes
Long-term exchange programmes OR Short-term exchange programmes
(maximum 30 points) (maximum 10 points)
2% inbound (max. 15 p.) and 2% 2% outbound students against total
outbound (max. 15p.) outbound number of students on an organised 30
students against total number international trip lasting at least two
of students on an international weeks and less than three months
exchange programmes lasting three
months or longer

International support centre

Presence of an international support centre with at least one FTE staff and
evidence it provides or organises the following (4 points each):
1. Events for international students
(freshman day, buddy programme) 4. Maintains a dedicated webpage
20
2. Immigration/visa support 5. Scholarships dedicated
3. Language support classes/ to international students
Language competency courses only (yes/no)

Global engagement International diversity OR Overseas campus (maximum 5 points)

50 nationalities scaled down to five in Existence of an overseas campus 10
Our goal here is to understand how your institution is seen locally, student body
regionally and globally. We’ll look at factors including how many
international students and staff you have, the diversity of nationalities Member of regional or international university networks
represented in your student body, and the breadth and depth of your
partnerships with universities across the globe.
5 points for each international university network and 3 points for each regional network
(maximum 10 points)
10

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