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Ashish Mishra Resume

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Pradeep Singh Tomar
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24 views

Ashish Mishra Resume

Uploaded by

Pradeep Singh Tomar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ASHISH MISHRA

A303 Star Hill CHS, Yaswant Viva Township, Vasai E


E-Mail:- [email protected]
PHONE: - 8530898888

ORGANISATIONAL DETAILS

Currently working with Yes Bank Ltd as a Assistant Vice President (Institutional Banking) since July 2019

CORE COMPETENCIES
o After sales services, Products & Solutions
o Relationship Management/Acquiring new clients
o Customer Service & Complaints Handling
o Coordination among departments
o Trainings/Implementation

MAIN AREA OF WORK (Service):


o Handling portfolio of Govt., Institutional, Corporate and RFIG: Retail Financial Institutional group (Co. Op. Banks)
o Cross sell of all types of collection and payment solutions (CMS, FMS, Eazypay, DSB, PG, CIB, I Pay, POS, Salary, FDs etc.)
o Acquisition of new relationships and handling all existing ones
o Responsibility of each and every service query, complaints, requests, pendency etc
o Structuring complex trade transactions with the compliance team
o Development of strategies to widen the client base and implementing appropriate sales plans to target prospective
clients
o Utilization of effective calling techniques and adherence to operational controls, including legal, corporate, and
regulatory procedures to ensure the safety and security of client and bank assets
o Effectively mobilize the branch deposits ensuring higher CASA and over all GL size of branch
o Managing and sourcing CASA ,FDs (Current Account and Saving Account and Fixed Deposits) and Fee Income in the
form of Bank Guarantees, Letter of Credit, Overdrafts and other Trade Finance Services to Cooperative Banks

Worked with working with ICICI Bank Ltd as a Relationship Manager (Institutional Banking) since Jun 08, 2015 to July
2019

CORE COMPETENCIES
o After sales services, Products & Solutions
o Relationship Management/Acquiring new clients
o Customer Service & Complaints Handling
o Coordination among departments
o Trainings/Implementation

MAIN AREA OF WORK (Service):


o Handling portfolio of Govt., Institutional, Corporate and RFIG: Retail Financial Institutional group (Co. Op. Banks)
o Cross sell of all types of collection and payment solutions (CMS, FMS, Eazypay, DSB, PG, CIB, I Pay, POS, Salary, FDs etc.)
o Acquisition of new relationships and handling all existing ones
o Responsibility of each and every service query, complaints, requests, pendency etc
o Structuring complex trade transactions with the compliance team
o Development of strategies to widen the client base and implementing appropriate sales plans to target prospective
clients
o Utilization of effective calling techniques and adherence to operational controls, including legal, corporate, and
regulatory procedures to ensure the safety and security of client and bank assets
o Effectively mobilize the branch deposits ensuring higher CASA and over all GL size of branch
o Managing and sourcing CASA ,FDs (Current Account and Saving Account and Fixed Deposits) and Fee Income in the
form of Bank Guarantees, Letter of Credit, Overdrafts and other Trade Finance Services to Cooperative Banks

OPERATIONS & CONTROL:


o Handling Customer Relationship Management i.e maintaining customer
o Complaints/request received through phone banking, internet banking and escalation portals at the branches and
resolving on top priority to ensure customers' satisfaction
o Managing quality and TAT (i.e. turnaround time), which has a direct impact on Balance Score Card which is the health
card for the branch's operations and working
o Ensuring that the financials of the branch are under control and adherence to the Know Your Customer (KYC) and Anti-
Money Laundering (AML) norms at all times
o Gate keeping for account opening, Suspense Account Monitoring
o Daily Report Monitoring
o KYC Regularization and KYC Renewal monitoring
o Minimizing /controlling Operations Loss
o Conducting training for Sales/Frontline staff on KYC and other key operational processes
o Dissimilation of Key Operational circulars to the front office staff
o Responsibility for ensuring Fee/Charges from customers are levied for transactions processed at the branches and any
exceptions are reported

Matrimony.com Pvt Ltd

Bharat Matrimony, Mumbai since 10 Aug 2013 to ‘May 2015


Assistant Manager (Online Ad Sales)

Accountabilities:
o Managing sales of My Team, Team handling and managing sales targets for their start up brand
www.matrimonydirectory.com
o Responsible for Revenue Generation for the Team
o Providing advertising solutions to all the vendors associated for organizing a wedding
o Some of the brands worked with include Cox & Kings, VLCC, Gitanjali Jewels, Haagen Daz, Bedbathmore, Kalki Fashions
etc
o Managing team of 6 sales executives & making sure the deliverable's are met on time
o Creating & managing various Sales & Daily reports
o Add on responsibility of doing ad space selling for Bharat Matrimony to various clients as well as ad agencies
o To handle the responsibility for target achievement of Team & team members
o To provide training to sales team
o Performances review of the team and to suggest on various methods to enhance the tele selling skills
o Maintaining and submitting sales report
o Allocate monthly/quarterly targets to respective team members

Sulekha.com New Media Pvt. Ltd


Business Development Executive (9th June till Aug 2013)

Reporting to the Branch Manager - Yellow Pages Acquisition


Responsibilities:

o The role covers the sale of online advertisements of Sulekha.com


o Responsible for developing relationships with and selling to customers
o Achieving sales penetration/revenue targets for Sulekha.com, in a given region/area
o Ensure that monthly targets and appointment/call rates are met
o Prospecting, Identifying, and developing new accounts and existing customers
o Maintaining accurate daily, weekly, monthly sales reports
o Provide regular feedback on customers, sales and revenue to the Branch Manager to meet the needs of the sales target

Worked with "Infomedia 18 Ltd” As a post of "Business Development Executive"

The Accountabilities & Attainments

o 1 year experience in Infomedia 18 Ltd (Network 18 group) as a business development executive


o Selling space for Infomedia yellow pages Mumbai and other cities
o Handling existing clients and generate incremental revenue from them
o Providing scheme to existing clients and pitch for a bigger product
o Identified new clients in our territory
o Generating data of new clients through cold calling
o Achieved 100 % target every month
o Joining from 2ndJune 2008 up to till date

Achievement:

o Achieved 155% of value target in month of august


o Got certificate of excellence for being top performer business development
1. Executive in Mumbai.
2. Got certificate of excellence for being top performer Got certificate of excellence for being top performer in the
Month of June (2016)
3. Got certificate of excellence for being top performer in West of Best (July to sep 2016)
4. Got certificate of excellence for being top performer in the Month June (2017)
5. Best RM in July to Sep (2017)
6. Top 5RM in PAN India 2020 (Yes Bank Ltd)
7. Qualified for Singapore (July to Sep 2022 )and Krabi (Oct to Dec 2022)(Yes Bank Ltd )

Career Objective:

o To work effectively and efficiently towards the progress of the organization

ACADEMIC QUALIFICATION

o B.Com (Banking & Insurance) 60.11%


Lala Lajpat Rai College of Commerce, Mumbai University (2008)

o Higher Secondary (10+2) from Commerce Stream 59.33%


Mumbai University (2005)

o High school (10th standard ) 57.60%


Marwadi Vidyalya High School, Maharashtra board (2003)
STRENGTHS

Self Motivated Person, Positive Attitude

HOBBIES AND INTERESTES

Listening Music, Traveling, Dancing, Trekking, Driving

PERSONAL DETAILS

Date of Birth : 26th Jan 1988


Gender : Male
Languages known : English, Hindi and Marathi
Marital status : Married
Mother tongue : Hindi
Nationality : Indian

Date: Ashish Mishra

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