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Execute Task List SAP - SUPPORT - HUB - CONFIG - SAP Help Portal

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0% found this document useful (0 votes)
136 views

Execute Task List SAP - SUPPORT - HUB - CONFIG - SAP Help Portal

Uploaded by

bytesauger
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

Help Portal
Browse by Product SAP Learning Journeys What's
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Home  Checklist for Support Backbone Update  Step-by-Step Checklist 


Execute Task List SAP_SUPPORT_HUB_CONFIG

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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8/14/24, 11:23 AM Execute Task List SAP_SUPPORT_HUB_CONFIG | SAP Help Portal

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Check the Required Kernel Version _______
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_______
Check and Adjust the TLS/SSL Protocol
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_______
Configure and Activate HTTPS/SSL
_______
Check the Application Server _______
Install SSL Certificates _______
Execute Task List _______
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Check the SAP-SUPPORT_PORTAL _______
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_______
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_______
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Adjust Your User Logon Information _______
Finalize Support Hub Connectivity _______
Check Jobs Using the New Connections _______
_______
Apply Final Corrections
_______
Functions and Scenarios Impacted by the _______
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_______
_______
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_______
Help Portal
SAP Learning Journeys
_______ What's
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_______
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_______
Help Portal
SAP Learning Journeys
_______ What's
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_______
_______
_______
_______
_______
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_______

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Help Portal
SAP Learning Journeys
_______ What's
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Accessibility and Sustainability
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