USER MANUAL

IMPORTANT NOTE: Read this manual www.midea.com.mx

carefully before installing or operating
your new air conditioning unit. Be sure
to save this manual for future reference.
Check the models, technical data,
fluorinated gases (if any) and applicable Models:
information from the manufacturer in the MAS12C1AGO, MAS12H1AGO, MAS12C2AGO,
"User's Manual – Product Sheet" found
MAS12H2AGO, MAS18C2AGO, MAS18H2AGO,
on the assembly of the outdoor unit.
(Only products for European Union) MAS24C2AGO, MAS24H2AGO
*This model is available only for multi-
system units.

IMPORTER: MIDEA MEXICO S. DE R.L. DE C.V.

AV. EUGENIO GARZA SADA 3820
COL. MAS PALOMAS
MONTERREY, N.L.
C.P. 64780 MEXICO
Index

Safety Precautions………………………………………………………..03
Owner's Manual

Unit Specifications & Features…………………………………………07

1. Indoor Unit Panel…………………..…………………………………07
2. Operating Temperature……………….………………………………08
3. Other features ……………………………..………………………….09
4. Adjusting the airflow angle…………………..………………………10
5. User Manual (without remote control)………….……………………10

Care & Maintenance…………………………………………………….11

Troubleshooting………………………………………………………….13

Installation Manual
Accessories…………………………………………………………………16
Installation Summary – Indoor Unit…………………………………….17
Unit Parts …………………………………………………………………18
Installing the Indoor Unit…………………………………………………19

1. Select the installation location…………………………………………..19

2. Attach the mounting plate to the wall……………………………………19
3. Drill the hole in the wall for the pipe connection……………………….20
4. Prepare the coolant pipe…………………………………………………21
5. Connect the drain hose…………………………………………………..21
6. Connecting the Signal Cable…………………………………………….22
7. Assembling the Indoor Unit……………………………………………..23
8. Assemble the indoor unit………………………………………………..24

Installing the Outdoor Unit………………………………………………..25

Select Installation Location………………………………………………….25
Install the drain gasket……………………………………………………….26
Outdoor Unit Anchor ………………………………………………………..26
Connecting Signal and Power Cables ……………………………………….28

Coolant Pipe Connection……………………………………………………29

A. Notes on Pipe Length……………………………………………….……29
B. Connection Instructions – Coolant Tubing………………………………29
1. Cut Pipe……………………………………………………………..29
2. Deburring……………………………………………………………30
3. Flaring pipe ends…………………………………………………….30
4. Connect Pipe…………………………………………………………30

Air evacuation…………………………………………………………..…….32
1. Evacuation Instructions………………………………………………32
2. Note on Adding Coolant……………………………………………..33

Checking for electrical and gas leaks……………………………………….34

Functional test………………………………………………………………..35
Safety
Safety Precautions precautions

Read safety precautions before operating and installing

Improper installation due to ignoring instructions can cause serious
problems
The severity of potential damage or injury is classified as WARNING or
CAUTION

⚠WARNING ⚠CAUTION
This symbol indicates the possibility of
This symbol indicates the possibility
property damage or serious consequences.
of injury

⚠WARNING
This device can be used by children from the age of 8 and by people with reduced
physical, sensory or mental capacities or with a lack of experience and knowledge,
provided they have the necessary supervision or instructions to use it safely and
understand the dangers involved. Children should not play with the appliance. Children
should not perform unsupervised cleaning and maintenance (EN Form Requirements).

This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capacities, or with a lack of experience and knowledge,
unless they have been supervised or instructed in the use of the appliance by a person
responsible for their safety. Children should be supervised to ensure that they do not play
with the appliance (IEC Standard requirements).

⚠WARNINGS ABOUT PRODUCT USE

If an abnormal situation arises (such as a burning smell), immediately turn off
the unit and disconnect the power. Call your dealer for instructions on how to
avoid electric shock, fire, or injury.
Do not insert fingers, rods and other objects into the air inlet or outlet. This can
cause injury, as the fan may be spinning at high speeds.
Do not use flammable aerosols such as lacquer or paint near the unit. This can
cause a fire or fire
Do not operate air conditioning in locations near or around combustible gases.
The gases emitted can accumulate around the unit and cause an explosion
Do not use air conditioning in a wet room, such as a bathroom or laundry room.
Excessive exposure to water can cause a short circuit in electrical components
Do not expose your body directly to cold air for an extended period of time.
Do not allow children to play with the air conditioning. Children must be
supervised around the unit at all times.
If air conditioning is used in conjunction with burners or other heating devices,
ventilate the room well to prevent lack of oxygen.
In certain functional environments, such as kitchens, server rooms, etc., the use
of air conditioning equipment specially designed for such uses is strongly
recommended.
Safety precautions
CLEANING AND MAINTENANCE WARNINGS⏴Pag 3⏵
Turn off the device and turn off the power before cleaning. Failure to do
so may result in electric shock.
Do not clean the air conditioner with excessive amounts of water.
Do not clean the air conditioner with flammable cleaning agents. Flammable cleaning agents
can cause fire or warping.

⚠CAUTION
Turn off the air conditioning and turn off the power if you are not going to use it for a long
time.
Turn the unit off and unplug during storms.
Make sure that condensed liquids can drain from the unit without problems.
Do not operate the air conditioner with wet hands. This can cause an electric shock.
Do not use the device for any purpose other than that for which it was intended.
Do not climb on or place objects on top of the outdoor unit.
Do not allow the air conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.

⚠ELECTRICAL WARNINGS
Only use the specified power cord. If the power cord is damaged, it should be replaced by
the manufacturer, its service agent, or similarly qualified persons to avoid hazards.
Keep the plug clean. Remove any dust or dirt that accumulates on or around the peg. Dirty
pegs can cause fires or electric shock.
Do not pull on the cord to disconnect the unit. Hold the plug firmly and pull it out of the
outlet. Directly pulling the cord can damage it, which can lead to fire or electric shock.
Do not modify the length of the power cord or use an extension cord to power the unit.
Do not share the power outlet with other appliances. An inadequate or insufficient power supply
can lead to fire or electric shock.
The product must be properly grounded at the time of installation, otherwise electric shock may
occur.
To do any electrical work, follow all local and national wiring rules, regulations, and the
installation manual. Connect the wires and secure them firmly to prevent external forces from
damaging the terminal. Improper electrical connections can overheat and cause fires as well as
electric shock. All electrical connections must be made according to the schematic found on the
panels of the indoor and outdoor units.
All wiring must be securely positioned so that the control panel cover can be closed properly. If
the control board cover does not close properly, this can lead to corrosion and cause the
connection points on the terminal to become hot, catch fire, or cause electric shock.
If the power supply is connected to a fixed wiring, a device must be incorporated in the latter for
disconnecting all the poles with a minimum distance of 3mm from all of them, with a leakage
current that can exceed 10 MA, and the disconnection must be incorporated into the fixed
installation in accordance with the stipulations of the wiring regulations.

TAKE NOTE OF FUSE SPECIFICATIONS

The air conditioner's printed circuit board (PCB) is designed with a fuse to protect it against
over currents.
The fuse specifications are printed on the circuit board, which can be:
Unidad interior: T3.15AL/250VAC, T5AL/250AV, T3.15AV/250VAC, T5A/250VAC,
etc.
Outdoor unit: T20A/250Vac (<=18000Btu/h units), T30A/250VAC (>18000Btu/h units)
NOTE: For units with R32 refrigerant, only the explosion-proof ceramic fuse can be used.

⏴Pag 4⏵
Safety
⚠ PRODUCT INSTALLATION WARNINGS precautions

1. Installation must be performed by an authorized dealer or specialist. A faulty

installation can cause water leaks, electric shock, or fires.
2. Installation must be performed in accordance with the installation instructions. A
poorly done installation can cause water leaks, electric shock, or fires.
3. Contact an authorized service technician for repair or maintenance of this unit. This
appliance must be installed in accordance with national wiring regulations.
4. Use only the specified accessories, parts, and pieces included for installation. The use
of non-standard parts may result in water leaks, electric shock, fire, and unit failure.
5. Install the unit in a firm location so that it can support the weight of the unit. If the
chosen location cannot support the weight of the unit, or if the installation is not done
correctly, the unit may fall and cause serious injury and damage.
6. Install the drain pipe according to the instructions in this manual. Improper drainage
can cause water damage to your home or property.
7. For units that have an auxiliary electric heater, DO NOT install the unit within 1 meter
of any combustible material.
8. Do not install the unit where it may be exposed to combustible gas leaks. If
combustible gas builds up around the unit, it can cause a fire.
9. Do not turn on the power until you have finished working.
10. When moving or relocating the air conditioner, consult with experienced maintenance
technicians about disconnecting and reinstalling the unit.
11. For more details on how to install the appliance in its stand, read the information in the
"Indoor Unit Installation" and "Outdoor Unit Installation" sections.

Note on F-gases
1. This air conditioning unit contains fluorinated greenhouse gases. For specific
information on the type of gas and quantity, please refer to the relevant label on the
unit itself or the "User Manual - Product Sheet" on the packaging of the outdoor unit.
(Only products for the European Union).
2. Installation, service, maintenance, and repair of this unit must be performed by a
certified technician.
3. Uninstallation and recycling of the product must be performed by a certified
technician.
4. In the case of equipment containing fluorinated greenhouse gases in quantities
equal to or greater than 5 tons of CO2 equivalent, but less than 50 tons of CO2
equivalent, if the system has a leak detection system installed, its tightness must
be checked at least every 24 months.
5. When checking the leak of the unit, it is strongly recommended to keep a proper
record of all checks.

⏴Pag 5⏵
Safety
precautions⚠ WARNING for the use of R32 refrigerant
When flammable refrigerant is used, the unit shall be stored in a well-ventilated area where the
size of the room corresponds to the area required according to the operating specifications.
For models with R32 refrigerants:
The appliance must be installed, operated and stored in a room with a floor area of more than 4
m2.

Mechanical containers and reusable flare joints are not allowed indoors. (EN Standard
Requirements)
Mechanical connectors used indoors must have a rate of no more than 3g/year at 25 of the
maximum allowable pressure. When mechanical connectors are reused indoors, the sealing parts
must be renewed. When flared joints are reused indoors, the flared part should be
remanufactured. (UL standard requirements).
When mechanical connectors are reused indoors, the sealing parts must be renewed.
When flared joints are reused indoors, the flared part must be remanufactured. (IEC Form
Requirements)

European Disposal Guidelines

This marking, which appears on the product or in its literature, indicates that waste electrical and
electronic equipment should not be mixed with general household waste.

Proper disposal of this product

(Waste electrical and electronic equipment)

This appliance contains refrigerant and other potentially hazardous materials. When discarding this
apart, the law requires its collection and special treatment. Do not dispose of this product as
household or normal unsorted waste.
When disposing of this appliance, you have the following options:
Dispose of the appliance at a designated municipal e-waste collection facility.
When you buy a new appliance, the retailer will take over your old appliance for free.
The manufacturer will take over the old appliance free of charge.
Sell the appliance to certified scrap dealers.

Special Notice

Disposal of this appliance in the forest or other natural environment endangers its health and is
harmful to the environment. Hazardous substances can leach into groundwater and enter the food
chain.

⏴Pag 6⏵
Unit Specifications and Features Unit
Indoor Unit Panel Specs and Features

NOTE: Different models have different front panels and display cases. Not all of the
screen codes described below are available for the air conditioner I purchase.
Check the interior window of the unit you purchased.
The illustrations in this manual are for explanatory purposes only. The actual shape of
your indoor unit may be slightly different. Be guided by the actual form.
Frontal panel

Power cord (some units)

Remote control Remote control support

Blade (some units)

Filter
(On the back of the main filter – some units

Viewing window Fresh defrost run timer

"fresh" when the Fresh feature is enabled

(some units)
"defrost" when the defrost function is enabled.
"run" when the unit is turned on.
"timer" when the Timer is configured.
Meaning of the
" " When the Wireless Control feature is
Activated (some units) codes shown
" " displays temperature, options enabled, and
Error Codes:
" " for 3 seconds when:
TIMER ON is on (if the unit is OFF, " " stays on when TIMER ON is on)
The FRES, S ING, TURBO, ECO, or SILENCE feature is active.
" " for 3 seconds when:
TIMER OFF is active
The FRES, S ING, TURBO, ECO, or SILENCE feature is off.
" " when frost is being removed.
" " when the 8°C heating function is activated (some units)
" " when the Active Clean function is activated (for the Split inverter type)

⏴Pag 7⏵
Operating Temperature

When your air conditioner is used outside of the following temperature ranges,
Unit Specs
certain safety protection features may activate and cause the unit to deactivate.
and Features

Split Inverter Temperature

Cold Mode Heat Mode Dry Mode

Room temperature 17°C 32°C 0°C 30°C 10°C -32°C
Outside temperature 0°C 50°C -15°C 24°C 0°C 50°C

Split Temperature Fixed Speed

Cold Mode Heat Mode Dry Mode

Room temperature 17°C 32°C (62°F- 0°C 30°C 10°C -32°C
90°F) (32°F-86°F) (50°F-90°F)
Outside temperature 18°C 43°C (64°F- -7°C 43°C 11°C 43°C
109°F) (19°F-109°F) (52°F-109°F)

-7°C 24°C (19°F- 18°C 43°C (64°F-

75°F) (For models 109°F)
with low-temperature
cooling system)

18°C 52°C (64°F- 18°C 52°C (64°F-

126°F) (For special 126°F) (For special
tropical models) tropical models)

NOTE: Relative humidity of the environment is less than 80%. If the air conditioner
runs above this figure, the surface of the air conditioner can attract condensation. Set
the vertical airflow blade to its maximum angle (vertically to the ground) and set the
fan mode HIGH.

To further optimize the performance of your drive, do the following:

 Keep doors and windows closed.
 Limit energy usage using TIMER ON and TIMER OFF features
 Do not block air inlets and outlets.
 Regularly inspect and clean air filters.

⏴Pag 8⏵
A guide on using the infrared remote control is not Gentle Breeze (some units)
included in this documentation package. Not all This feature prevents airflow from reaching
functions are available for air conditioning, please directly to the body and gives it a silky-smooth
check the interior display and remote control of the cooling sensation.
unit you purchased.  Sleep Mode Operations
Unit Specs
The SLEEP function is used to reduce and Features
Other Features energy consumption while sleeping (as you
don't need the same temperature settings to
Automatic restart (some units)
be comfortable). This function can only be
If the unit is turned off, it will automatically restart
activated via the remote control. The Sleep
with the above settings once the power has been
function is not available in FAN or DRY
restored.
modes.
Anti-mold (some units)
Press the SLEEP button when you go to
By turning the unit off from COLD, AUTO
sleep. When in COOL mode, the unit will
(COOL), or DRY modes, the air conditioner will
increase the temperature by 1°C after 1 hour,
continue to operate at very low power to dry out
and increase by an additional 1°C after
condensate water and prevent mold growth.
another hour, When in HEAT mode, the unit
Control WIFI
will decrease the temperature by 1°C after
WIFI control allows you to control your air
one hour, and decrease by an additional 1°C
conditioner using your cell phone and a wireless
after another hour.
connection.
The Sleep function will stop after 8 hours
Replacement and maintenance operations must be
and the system will continue to operate in the
carried out by professional personnel to access the
last previous mode configured.
USB device,

Blade angle memory (some units)

When you turn on the unit, the blade will
automatically resume its previous angle.
Refrigerant leak detection (some units) The
indoor unit will automatically display "EL0C" or
the LEDs will flash (depending on the model)
when it detects refrigerant leaks.

Active Cleaning Function

- Active Clean technology removes dust, mold,
and harrow that can cause odors when
attached to the heat exchanger, automatically
freezing and quickly defrosting.
The internal turbine continues to work to dry
the evaporator, thus preventing mold growth
and keeping the interior clean.
- When this function is activated, the display
window of the indoor unit shows "CL", after
20 to 45 minutes, the unit will automatically
turn off and cancel the Active Cleaning
function.

⏴Pag 9⏵
Adjusting the Airflow Angle

Adjusting the Vertical Angle of Airflow

Unit Specs
and Features
While the unit is turned on, use the
SWING/DIRECT button on the remote control to
adjust the direction (vertical angle) of the airflow.
Refer to the remote-control manual for details.
(Automatic oscillation of the vertical slat is an
optional function.)
NOTE ON BLADE ANGLES
When using COOL or DRY mode, do not angle the
Range
rack too upright for long periods of time. This can
cause water to condense on the blade of the slat,
which will fall on the floor or furniture. NOTE: Do not move the rack by hand. This would
When using COLD or HEAT mode, adjusting the cause the blade to desynchronize. If this occurs, turn
blade at too vertical an angle reduces the performance off the drive and unplug it for a few seconds, then
of the unit due to restricted airflow. restart the drive. This will readjust the blade.
Fig. A
Horizontal Airflow Angle Settings
The horizontal angle of the airflow must be adjusted
manually. Hold the baffle rod (see fig. B) and adjust it
manually in the direction you prefer.
For some units, the horizontal angle of the airflow can Do not place your fingers in or near the fan or
be adjusted with the remote control. Refer to the suction side of the unit. The high-speed washer
remote-control manual. inside the unit can cause injury
Manual operation (no remote control)

⚠ PRECAUTION

The hand button is used for testing and emergency

operation only. Do not use this feature unless the
remote control has been lost and absolutely
necessary. To restore normal operation, use the Deflector
remote control to activate the unit. The unit should bar
be turned off before manual use.

To operate your unit manually:

1. Open the front panel of the indoor unit.
2. Locate the MANUAL CONTROL button on the
right side of the unit.
3. Press the MANUAL CONTROL button once to
activate the FORCED AUTO mode.
4. Press the MANUAL CONTROL button again to
activate AUTO COOL mode.
5. Press the MANUAL CONTROL button a third
time to turn off the unit.
6. Close the front panel.

Manual control button

⏴Pag 10⏵