Errors & Troubleshooting in Jenkins
Errors & Troubleshooting in Jenkins
# Verify credentials
Manage Jenkins > Manage Credentials > Add Credentials
Error: BUILD FAILURE: Could not resolve dependencies
Solution: Check the repository configuration and ensure all dependencies are
available.
# Update repository configuration
pom.xml or build.gradle
# Check dependencies
mvn clean install
# Update plugin
Manage Jenkins > Manage Plugins > Updates
Error: Plugin compatibility issues
Solution: Check for compatibility issues and update plugins or Jenkins.
# Check plugin compatibility
https://plugins.jenkins.io/
# Update Jenkins
Manage Jenkins > Manage Plugins > Updates > Upgrade Jenkins
# Allow connections
Manage Jenkins > Configure Global Security > TCP port for JNLP agents >
Fixed
Error: Agent is offline
Solution: Restart the agent and ensure it's properly configured.
# Restart agent
ssh into the agent and restart the Jenkins agent service
# Check configuration
Manage Jenkins > Manage Nodes and Clouds > Configure
# Set up authentication
Manage Jenkins > Configure Global Security > Security Realm > LDAP or
Jenkins’ own user database
Error: Security vulnerabilities
Solution: Regularly update Jenkins and plugins, and follow security best practices.
# Update Jenkins and plugins
Manage Jenkins > Manage Plugins > Updates
# Follow security best practices
https://www.jenkins.io/doc/book/security/
# Manage resources
Manage Jenkins > Configure System > Monitor and manage system resources
Error: Out of memory errors
Solution: Increase the heap size and manage build logs.
# Increase heap size
JENKINS_JAVA_OPTIONS="-Xmx4g"
# Check configurations
Manage Jenkins > ThinBackup > Settings
Error: Restore failed
Solution: Ensure the backup files are intact and restore process is followed correctly.
# Verify backup files
ls /backup/jenkins/
# Verify integration
Slack Webhook URL
# Verify credentials
Manage Jenkins > Manage Credentials > Add Credentials
Error: Branch not found
Solution: Ensure the branch exists in the repository.
# List branches in repository
git branch -r
# Restart Jenkins
sudo systemctl restart jenkins
Error: Error rendering UI elements
Solution: Clear browser cache and check for plugin conflicts.
# Clear browser cache
Ctrl+Shift+R (hard refresh)
# Configure agent
Manage Jenkins > Manage Nodes and Clouds > Configure
Error: Failed to launch agent
Solution: Verify agent launch method and permissions.
# Verify agent launch method
Manage Jenkins > Manage Nodes and Clouds > Configure > Launch method
# Check permissions
chmod +x agent.jar
# Verify credentials
smtp.example.com
Error: Notification plugin not configured
Solution: Install and configure the appropriate notification plugin.
# Install notification plugin
Manage Jenkins > Manage Plugins > Available > Email Extension Plugin
println greet('Jenkins')