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Resolving QuickBooks Error H303

This document discusses QuickBooks Error H303, including causes and steps to resolve it. Common causes are incorrect hosting configuration, firewall issues, damaged .ND files, and DNS problems. The resolution process involves using the File Doctor tool, verifying hosting settings, checking firewalls, modifying .ND files, configuring DNS, restarting services, and restarting computers.

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jamessmith.agile
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67 views

Resolving QuickBooks Error H303

This document discusses QuickBooks Error H303, including causes and steps to resolve it. Common causes are incorrect hosting configuration, firewall issues, damaged .ND files, and DNS problems. The resolution process involves using the File Doctor tool, verifying hosting settings, checking firewalls, modifying .ND files, configuring DNS, restarting services, and restarting computers.

Uploaded by

jamessmith.agile
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Call Us: +1-800-983-3079

Resolving QuickBooks Error H303

QuickBooks is a powerful tool for managing finances, but like any software, it can sometimes encounter
errors that disrupt your workflow. One common error that users encounter is QuickBooks Error H303.
This error typically occurs when QuickBooks Desktop is trying to establish a connection to the company
file, but cannot communicate with the server. It's often seen in multi-user environments where the
workstation fails to connect to the company file located on another computer.

Causes of QuickBooks Error H303

QuickBooks Error H303 can be triggered by various issues, including:

1. Incorrect hosting configuration settings: If the hosting configuration settings are


misconfigured, the workstation may struggle to connect to the company file.
2. Firewall settings blocking communication: Sometimes, firewall settings can prevent
QuickBooks from accessing the necessary ports for communication.
3. Damaged or incorrect .ND file: The .ND file is a configuration file that allows QuickBooks to
access a company file in a network. If this file is damaged or incorrect, it can lead to
connectivity issues.
4. DNS settings: Issues with DNS settings can also prevent QuickBooks from resolving the IP
address of the host computer.
Call Us: +1-800-983-3079

How to Resolve QuickBooks Error H303?

Resolving QuickBooks Error H303 involves a series of troubleshooting steps to ensure proper
connectivity and configuration. Here’s a step-by-step guide to fix this error:

1. Use the QuickBooks File Doctor tool:


o QuickBooks provides a tool called the QuickBooks File Doctor, which can automatically
diagnose and repair networking and multi-user errors. Running this tool can often
resolve Error H303.

2. Verify hosting settings on all computers:


o Open QuickBooks on all computers in the network.
o Go to File > Utilities. Ensure that Host Multi-User Access is only enabled on the
server computer and disabled on workstations.

3. Check firewall settings:


o Configure firewall settings to allow inbound and outbound communication for
QuickBooks. Add exceptions for QuickBooks programs and ports (like 8019, 56726,
55368-55372).

4. Verify .ND file settings:


o Locate the folder where your company file is stored.
o Find the corresponding .ND file for your company file (e.g., CompanyFile.qbw.ND).
o Rename the .ND file by adding .old at the end (e.g., CompanyFile.qbw.ND.old).
o Open QuickBooks again and try to open the company file. QuickBooks will create a new
.ND file.

5. Configure DNS settings (for advanced users):


o If you have network DNS settings configured, ensure they are set up correctly to
resolve the server’s IP address.

6. Restart QuickBooks Database Server Manager:


o Go to the Windows Start menu and search for QuickBooks Database Server
Manager.
o Click on it to open and then click Restart.

7. Restart all computers:


o After applying the above steps, restart all computers in the network to ensure changes
take effect.

Conclusion!!

QuickBooks Error H303 can be frustrating, but with the right troubleshooting steps, you can resolve it
and get back to managing your finances smoothly. By following the steps outlined above, you can
effectively troubleshoot and fix Error H303, ensuring uninterrupted access to your QuickBooks company
file.

For further assistance or if the error persists, it may be helpful to consult with a QuickBooks expert or
refer to Intuit’s support resources for more detailed guidance.

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