Annex A.

Template Policy
For an editable version of this template, please visit https://bit.ly/DOH-HPPlaybook-
KADAReference
[Number] Session
EXCERPT FROM THE MINUTES OF THE REGULAR SESSION OF THE [NUMBER]
SANGGUNIANG [UNIT] OF THE [LGU] HELD AT [LOCATION] ON [DATE]
Present:
[Name] [Position]
[Name] [Position]
[Name] [Position]

On official business:
[Name] [Position]
[Name] [Position]
[Name] [Position]

Absent:
[Name] [Position]
[Name] [Position]
[Name] [Position]

WHEREAS, the 1987 Constitution of the Republic of the Philippines declares that the
State shall protect and promote the right to health of the people and instill health
consciousness among them;

WHEREAS, the 1990 Convention on the Rights of the Child (CRC) recognizes
adolescents as active rights holders who have the capacity to become full and
responsible citizens, given appropriate guidance and direction;

WHEREAS, the 1990 CRC provides adolescents the right to be informed, to express an
informed view, to have that view taken into account, and to be the main or joint
decision-maker in all decisions directly affecting them;

WHEREAS, the Local Government Code of 1991 (Republic Act 7160) accords every
local government unit power and authority to promote the general welfare within its
territorial jurisdiction, including the promotion of health and safety of its constituents;

WHEREAS, the Responsible Parenthood and Reproductive Health Act of 2012

(Republic Act 10354), utilizes a rights-based approach to educate, disseminate
information, and assess capacity to make informed decisions on sexual and
reproductive health matters;
WHEREAS, RA 10354 mandates that “the State shall eradicate discriminatory
practices, laws and policies that infringe on a person’s exercise of reproductive health
rights;”

WHEREAS, The Philippines HIV and AIDS Policy Act of 2018 (Republic Act 11166)
ensures the delivery of non-discriminatory HIV and AIDS services by government and
private HIV and AIDS service providers, and develop redress mechanisms for persons
living with HIV to ensure that their civil, political, economic, and social rights are
protected. 502 Community Health Promotion Playbook

WHEREAS, the Universal Health Care Act of 2018 (Republic Act No. 11223) embodies
the principle of an integrated and comprehensive approach to ensure that all Filipinos
are health literate, provided with healthy living conditions, and protected from hazards
and risks that could affect their health, whereby directing local government units to issue
and implement effective health promotion policies and programs that promote health
literacy and healthy lifestyle among their constituents, prioritizing programs that address
key risk factors to prevent and control disease as well as to advance population health
and individual wellbeing, inclusive of interventions addressing sexual and reproductive
health matters;

WHEREAS, the Department of Health (DOH) Administrative Order (AO) No. 2011-0005
emphasizes that health service providers should provide accurate and complete
information on family planning methods and services, crucial to informed choice and
voluntary decision-making as well as individual rights to access quality family planning
services;

WHEREAS, DOH AO No. 2013-0013 aims to improve the health status of adolescents
and to enable them to fully enjoy their right to health by ensuring that all adolescents
have access to quality and comprehensive health care and services in adolescent
friendly environments, and by enabling adolescent behavior change, including
increased service utilization, adoption of healthy behaviors, and avoidance of risky
behaviors;

WHEREAS, the Health Promotion Framework Strategy (HPFS) takes a life course
approach, and prioritizes health promotion for the youth, who, when encouraged to
develop healthy, health-promoting, and health-seeking behavior, can carry this to
adulthood to become responsible citizens, and acknowledges sexual and reproductive
health (SRH) as one of the seven priority areas of action for the next 10 years;

WHEREAS, the [Province/City] is aware of existing and emerging sexual and

reproductive health concerns of adolescents, such as STI or HIV infection, early sexual
initiation and unwanted or adolescent pregnancy, sexual, physical, and emotional
abuse, and poorer health outcomes associated with these; and of various barriers that
make sexual and reproductive health knowledge and services difficult to acquire;

WHEREAS, owing to the aforementioned, the [Province/City] acknowledges the need

for a strongly-supported, well-coordinated, multisectoral development approach to
minimize
environmental risk and risky sexual behavior and ensure adolescent sexual and
reproductive health;

NOW, THEREFORE, on motion of [Name], seconded by [Name], be it RESOLVED to

enact the following:
ORDINANCE NO. [_______]
Series of [____]

AN ORDINANCE INSTITUTIONALIZING KEY ASSISTANCE FOR DEVELOPING

ADOLESCENTS IN

THE LGU
Authored by: [Name], [Position]

CHAPTER I. GENERAL PROVISIONS

Section 1. Short Title. This Ordinance shall be known as the KADA Ordinance of 20XX.

Section 2. Declaration of Principles and Policies. It is the policy of the [Province/City] to

ensure that the rights of adolescents, their sexual and reproductive health, and their
well-being are always protected, exercised, realized. Furthermore, the [Province/City]
adheres to the belief that adolescents can practice healthy behaviors and avoid health
risks, can access and utilize health services, and can freely participate in governance
and policy decision making processes affecting
their health and development. Towards this end, the [Province/City] shall adopt:
a. A participatory approach toward the implementation of adolescent health and
development
programs, that respects and encourages the practice of adolescents’ rights, their
participation in their communities, and their evolving capacity to make intelligent and
responsible decisions, as guided by appropriate values;
b. A life course approach that recognizes that adolescents, like any other age group,
have the
right to achieve the highest attainable standard of health, among other rights; and that
adolescents who are encouraged build healthy habits in an enabling environment early
on
can become healthy and productive members of society;
c. A adolescent-oriented approach that positively addresses adolescent’s needs and
concerns;
that ensures privacy, confidentiality, flexibility, and non-discrimination and avoidance of
stigma; and that seeks to eradicate conditions which aggravate sexual and reproductive
health concerns of adolescents, including poverty, educational inequity, gender and
age-related inequality, and marginalization; and,
d. A settings-based approach that ensures adolescent friendly environments with
comprehensive, quality, and trustworthy service providers and service-delivery networks
to
guide and enable the aforementioned.
Section 3. General Objectives. This Ordinance seeks to:
a. Promote among service providers and local government frontliners positive
messages and
practices that encourage trust among adolescent clients while providing them with clear,
accurate guidance on sexual and reproductive health matters.
b. Mobilize the community to promote adolescent’s sexual and reproductive health in
accordance with their evolving capacities, by creating enabling integrated environments
which promote healthy behaviors, the avoidance of risky behaviors, and the utilization of
adolescent-oriented services;
Section 4. Definition of Terms. For the purpose of this Ordinance, the following are
operationally
defined:
a. Adolescents shall refer to people between the ages of 10 and 19 years, who are in
transition from childhood to adulthood, and are the primary targets of this Ordinance,
differentiated from ‘youth’ or ‘young people’;
504 Community Health Promotion Playbook
b. Adolescent Health and Development shall refer to the state of complete physical and
psycho-social functioning of persons aged 10-19 years and 20-30 years old;
c. Adolescent friendly facilities, also referred to as KADA Centers, shall refer to facilities
that
provide equitable, accessible, acceptable, appropriate, effective, quality, and
comprehensive
healthcare and services in an adolescent friendly environment;
d. Early or adolescent pregnancy shall refer to pregnancy in girls younger than 20 years
old.
e. Discrimination shall refer to prejudiced or prejudicial actions, behaviors, or treatment
that
limit opportunities, resources, or well-being based on distinguishing characteristics of an
individual, such as race, color, language, religion, political opinion, national or social
origin,
place of residence, economic and social situation, health status, disability, age, marital
or
family status, sex, sexual orientation, or gender identity.
f. Frontliners shall refer to any local government, private, or non-government worker
involved
in healthcare and other essential public-facing work, and who, for the purpose of this
Ordinance, work particularly with adolescents, and/or their parents and guardians;
g. Gender expression shall refer to the way in which an individual outwardly presents
their
gender through the way one chooses to dress, speak, or conduct themselves socially;
h. Gender identity shall refer to each person’s felt internal and individual experience of
gender,
which may or may not correspond to the sex assigned at birth, existing on a spectrum
that
does not confine an individual’s identity to one that is completely male or female;
i. Health promotion shall refer to the process of enabling people to increase control over
and
to improve their health (Ottawa Charter for Health Promotion) by strengthening
individual
skills and capabilities and directing action toward changing social, environmental, and
economic conditions that impact individual and public health;
j. Primary care providers shall refer to public or private facilities dedicated to the
provision of
services for health promotion, prevention, diagnosis, treatment, rehabilitation, and
palliation
of individuals suffering from illness, diseases, injury, disability, deformity, or other care;
health care professionals and practitioners duly licensed to practice in the Philippines;
community-based health care organizations; and pharmacies, drug outlets, laboratories,
and
diagnostic clinics;
k. Human Immunodeficiency Virus (HIV) shall refer to a virus that attacks cells that help
the
body fight infection, making a person more vulnerable to other infections and diseases,
spread by contact with certain bodily fluids of a person with HIV, commonly through
unprotected sex or sharing drug injection equipment;
l. Sexual and reproductive health (SRH) shall refer to a state of complete physical,
mental,
and social well-being in all matters relating to sexuality and the reproductive system and
its
functions, and processes, requiring a positive and respectful approach to sexuality and
sexual relationships; the possibility of having safe and satisfying sexual experiences
free of
coercion, discrimination, and violence; and respect for all people’s sexual and
reproductive
rights;
m. Sexual orientation shall refer to a person’s physical, romantic, and/or emotional
attraction
toward others.
n. Sexually transmitted infection (STI) shall refer to infections spread predominantly by
sexual contact, including vaginal, anal, and oral sex, caused by more than 30 different
bacteria, viruses, and parasites, including HIV;
o. Stigma shall refer to negative attitudes and beliefs toward people, places, or things
based
on distinguishing characteristics of an individual, such as race, color, language, religion,
political opinion, national or social origin, place of residence, economic and social
situation,
health status, disability, age, marital or family status, sex, sexual orientation, or gender
identity.
Key Assistance for Developing Adolescents (KADA) Network 505
CHAPTER II. THE KEY ASSISTANCE FOR DEVELOPING ADOLESCENTS
NETWORK
Section 5. The Key Assistance for Developing Adolescents Network. The Key
Assistance for
Developing Adolescents Network, hereinafter referred to as the KADA Network, chaired
by the Local
Chief Executive, shall be designated as the steering and decision-making body, in
charge of all
policy, implementation, and resource-related decisions pertaining to address issues
besetting
adolescents in the [Province/City]. The minimum composition of the Committee shall
include
representatives from relevant local departments, such as, but not limited to:
a. The Local Chief Executive or representative as Committee Chairperson;
b. The Local Health Office, as Deputy Committee Chairperson;
c. The Local Population Office;
d. The Social Welfare and Development Office;
e. The Local and Barangay Councils for the Protection of Children;
f. The Regional Committee for the Welfare of Children;
g. The Local Youth Development Office and the Sangguniang Kabataan;
h. The local Department of Education and private schools operating in the
[Province/City];
i. The localWomen and Children Protection Desk;
j. Relevant public and private health facilities and other private companies providing
services to adolescents;
k. Relevant civil society organizations (CSOs) and youth organizations operating in the
[Province/City];
l. Relevant development partners;
m. Adolescent representatives not part of the current Sangguniang Kabataan or
representative
youth organizations.
Membership in the KADA Network shall not be exclusive. The KADA Network may
include other
partner institutions or facilities as deemed important in delivering needs and information
to
adolescents, as identified by the KADA Network1.
Section 6. Functions of the KADA Network. The KADA Network shall have the following
functions:
a. Ensure the holistic and healthy development of adolescents by fostering a health-
promoting
and enabling community and environment; and by providing adolescent friendly
information,
services, and referral network to support adolescents;
b. Identify, discuss, and resolve emerging health and social issues related to
adolescents
through its programs, policies, activities, advocacy and communication efforts, service
delivery efforts, or through other means as agreed upon by the KADA Network;
c. Develop, implement, monitor, and evaluate efficient, multi-sectoral, coordinative and
collaborative referral and resource-sharing mechanisms to ensure the availability,
accessibility, and efficient delivery of adolescent friendly health and social care
information
and services to all adolescents in the [Province/City], through:
i. Identifying the needs of adolescents;
ii. Mapping available health or social care providers that can serve the social, economic,
cultural, spiritual, or health needs of adolescents in an adolescent friendly manner;
iii. Referring adolescents to the appropriate facilities and/or providing quality and
adolescent friendly services or information to clients (See Annex 1A for Minimum
Package of SRH Services to be provided); and,
1 Other bodies such as the Local or Barangay Committee for the Protection of Children
may be mobilized to fulfill the functions
of the KADA Network.
506 Community Health Promotion Playbook
iv. Monitoring the provision of adolescent health and development services.
d. Ensure the development of enabling adolescent friendly and health-promoting
environments
in all frontline offices in the delivery of adolescent-oriented information and services, in
adherence with the principles and policies outlined in Sections 2 and 3 of this
Ordinance, as
well as the relevant national guidelines, orders, and laws;
e. Ensure that service providers and human resources at all levels of health and social
care are
supported, trained, and do apply adolescent friendly approaches in the provision of
information or services;
f. Ensure the smooth operation of the KADA Network and the completion of its functions
through the creation of strategic three-year development, work, and financial plans for
operations, an appropriate monitoring and evaluation scheme, and other efforts, as
necessary; and,
g. Address the social determinants of poor adolescent physical, sexual and
reproductive, and
mental health, and adolescents’ vulnerability to physical, mental, emotional, and sexual
violence through the implementation of relevant commitments, including the Declaration
of
Commitment to End Violence against Children, the Convention on the Elimination of All
Forms of Discrimination Against Women, and the Convention on the Rights of the Child,
among others;
h. Ensure active, meaningful, and maximum adolescent participation and mobilization in
every
stage of the KADA Network’s operations.
Section 7. Specific Information and Services to be Provided. The KADA Network shall
offer the
following information and services:
a. Training and capacity-building for people working with and/or directly for adolescents,
as
needed, and as stipulated by Section 14 of this Ordinance;
b. Social behavioral change and advocacy activities on adolescents’ issues, concerns,
and
needs;
c. Information, educational, and counseling services tailored for adolescents;
d. Health (including sexual and reproductive health, mental health, violence and injury
prevention, and substance use), social, economic, educational, legal, safety and
protection
(including violence against children, online and offline sexual abuse and exploitation),
and
employment services tailored for adolescents.
CHAPTER III. KADA NETWORK FACILITIES IN THE LGU
Section 8. Adolescent Friendly Facilities in Every Barangay. There shall be an
adolescent friendly
facility, also known as a KADA Center, in every barangay of the [Province/City]. Any
office or
service-providing branch of any of the Departments or organizations represented in the
KADA
Network may be designated as the KADA Center in the barangay, provided that these
are operated
in line with the policies and principles set out in Sections 2 and 3 of this Ordinance.
Section 9. Characteristics of KADA Centers. KADA Centers should ensure that all
services provided
are:
a. Accessible - All services should be provided or located at the right place, at the right
time, at
the right price, in the right style, and in a way that is easy to use.
b. Acceptable - All services are provided in a non-stigmatizing, non-judgemental,
private, and
confidential manner and supported by the community. Influential community members
such
as parents, local leaders, and religious groups must understand the importance of
adolescent friendly services.
Key Assistance for Developing Adolescents (KADA) Network 507
c. Appropriate - All services must address the concerns of adolescents in a way that is
aligned
to the needs of adolescents, and aligned to agreed-upon values.
d. Comprehensive - KADA Centers provide an essential package of services to all
adolescents.
e. Equitable - All services must be inclusive and reach the most vulnerable groups of
adolescents, and must not discriminate against any sector of adolescents on the
grounds of
race, color, language, religion, political opinion, national or social origin, place of
residence,
economic and social situation, health status, disability, age, marital or family status, sex,
sexual orientation, gender identity, gender expression, or more.
f. Effective - All services must be delivered by trained and well-motivated primary care
providers who communicate in a non-stigmatizing, non-judgmental way, and supported
by
adequate equipment and supplies, as well as a system of monitoring, evaluation, and
quality
improvement.
g. Health Promoting - All services must promote responsible, health-seeking, and
healthy
behaviors, discourage risky behavior, and foster healthy environments among
providers,
adolescents, and/or their families, peers, or support groups.
h. Participative - All services closely involve adolescents in their planning,
implementation,
and monitoring, increasing the confidence that adolescents have in the quality of such
services.
Section 10. Physical Standards for KADA Centers. The KADA Network shall ensure that
all KADA
Centers shall have the following physical structures available:
a. Clear signage and indication that the facility is adolescent friendly, with clear work
hours;
b. Clear specification of services provided in a visible area of the facility;
c. Clear specification of other facilities included in the network, as well as their locations,
in a
visible area of the facility;
d. Provision of customer satisfaction surveys, complaint forms, and noticeable, readable
IEC
materials outlining processes for complaint filing;
e. Space for information and education materials;
f. Space allowing for audiovisual privacy of clients;
g. Neat, clean, welcoming, and friendly ambiance;
h. Other structures as mandated by relevant laws, policies, or guidelines.
Section 11. Process Standards for KADA Centers. The KADA Network shall ensure the
availability,
implementation, and standardization of the following across all KADA Centers:
a. Processes and procedures for client flow, including for intake, consultation or
counseling,
treatment, or other provided services;
b. Processes and procedures for proper referral to the appropriate office, department, or
facility;
c. Processes and procedures to ensure adolescent friendly, private, confidential,
non-stigmatizing or discriminating, and trust-building environments and client-provider
interaction;
d. Processes and procedures for client satisfaction, as well as for adolescent-centered
participation and decision-making;
e. Processes and procedures for processing and resolution of adolescent complaints;
f. Plans, processes, and procedures for social behavior change and advocacy activities
on
adolescents’ issues, concerns, and needs;
g. Processes and procedures for records keeping that ensures ease of use across
facilities, as
well as privacy and confidentiality.
508 Community Health Promotion Playbook
Section 12. Adolescent Friendly Health Facilities. In addition to the standards set out in
this
Ordinance, Adolescent Friendly Health Facilities (AFHFs) shall comply with National
Standards on
Adolescent Friendly Health Facilities, and the AFHF Checklist.
CHAPTER IV. DUTIES OF KADA NETWORK FRONTLINERS
Section 13. Human Resource Standards for KADA Centers. The KADA Network shall
ensure
adequate staffing in KADA Centers, and shall ensure that adolescent friendly service
providers:
a. Are technically competent and have comprehensive background on adolescent-
specific
needs and concerns;
b. Offer health promoting, sensitive, and acceptable care that is relevant to each client’s
level of
maturity and social circumstances;
c. Have appropriate interpersonal and communication skills relevant to adolescents, are
non-judgmental, considerate, easy to speak with, and trustworthy, and treat all clients
with
respect and equal care;
d. Are motivated and supported to provide adolescent friendly services;
e. Devote adequate time to each client;
f. Act for the best interests of their client;
g. Provide complete information and support to enable each client to make the right
choice for
their needs.
Section 14. Regular Training for Adolescent Friendly Community Frontliners. All
frontliners must
be motivated and supported in their provision of adolescent friendly services. Thus, the
KADA
Network shall ensure regular training or capacity building on adolescent friendly
approaches for all
KADA Center frontliners and primary care providers. These capacity building sessions
must:
a. Provide frontliners with clear and accurate information on adolescent-related needs,
concerns, and issues on health, education, employment, social conditions, and more;
b. Build frontliners’ communication skills and confidence in conversing with adolescents;
c. Address negative or stigmatizing attitudes and behaviors with regard to adolescent
matters;
and,
d. Include topics such as adolescent behavior and vulnerabilities; adolescent
communication
and counseling; gender sensitivity; adolescent health, including sexual and reproductive
health (Safe motherhood, family planning, HIV and other STIs); women and children
protection (including specifically online sexual abuse and exploitation of children);
factors
driving adolescent risky sexual behavior (such as poverty, domestic violence, etc.); and
more.
CHAPTER V. COMMUNITY PARTICIPATION IN THE KADA NETWORK
Section 15. To ensure the smooth operation of the KADA Network and a supportive
environment for
adolescents who wish to access KADA Network services, especially sensitive services,
the KADA
Network shall engage the community, including religious, political, and social leaders,
parents,
teachers and school staff, and other community figures on the importance of adolescent
friendly
approaches, of evolving capacities, and of the KADA Network and its services, through
forums,
dialogues, volunteering activities, or other similar activities.
The KADA Network shall furthermore engage adolescents to join in the implementation
of its
programs, projects, and activities through volunteer and internship programs.
Key Assistance for Developing Adolescents (KADA) Network 509
CHAPTER VI. AUXILIARY ACTIVITIES
Section 16. Auxiliary Activities. To complement the services to be provided as part of
the KADA
Network’s mandate, the [Province/City] shall endeavor to:
a. Provide opportunities for adolescents to take an active and meaningful role in public
life,
governance, and the planning and implementation of programs, projects, and activities
affecting them;
b. Expand adolescent participation in services related to adolescent sexual and
reproductive
health, mental health, nutrition and physical activity, substance use, and immunization;
c. Take into account the needs of adolescents with disabilities in the planning and
implementation of programs, projects, and activities, and in the provision of
opportunities for
adolescent participation;
d. Improve the provision of services or resources to other areas of adolescent concern,
including
education, sports and the arts, employment, or other areas of concern;
e. Improve family planning and sexual and reproductive health services for other
vulnerable
groups and for the general public.
CHAPTER VII. MONITORING AND EVALUATION OF KADA NETWORK
Section 17. Adolescent Feedback. The KADA Network shall ensure that adolescents
participate and
take the lead in conducting KADA Network audits and providing regular feedback to
improve KADA
Network service provision, through the conduct of interviews and focus group
discussions (FGDs)
with adolescents who avail of KADA Network services, analysis of customer satisfaction
surveys,
on-site monitoring or surprise visits, and others as adolescent representatives to the
KADA Network
see fit.
Section 18. Complaints. Adolescents who avail of KADA Network services shall be
provided with
private and confidential means of filing complaints against KADA Network community
frontliners
who did not adhere to adolescent friendly standards. The general guidelines for filing of
complaints
shall be as follows:
a. Processes for receiving and resolving complaints, as well as a Code of Ethics and
Penalties
for KADA Network members shall be developed by the KADA Network in accordance
with
Section 11 of this Ordinance;
b. Adolescents shall fill out a complaint form or provide a narrative complaint including
the
date and time of the incident, location of the KADA Center, name or description of the
adolescent friendly community frontliner/s involved, and a narration of the incident/s;
c. Complaints shall be submitted to the KADA Network Secretariat, which shall convene
a
panel of KADA Network members with no relation to the accused to hear and resolve
the
complaint;
d. All complaints shall be resolved to the satisfaction of the complainant and in
accordance
with the KADA Network Code of Ethics and Penalties within 45 days of receipt.
Section 19. Monitoring and Evaluation. The KADA Network Secretariat shall take
charge of the
monitoring and evaluation of the KADA Network’s activities and services, through
tracking of work
and financial plans and accomplishment reports, customer satisfaction surveys, and
KADA Network
audits and feedback provided by adolescents.
510 Community Health Promotion Playbook
CHAPTER VII. APPROPRIATIONS
Section 20. Appropriations. The funding and other resources necessary to implement
the provisions
of this Ordinance may be sourced from the local government’s annual Internal Revenue
Allotment
(IRA); the funds of the Local Youth Development Council (LYDC); or gender and
development (GAD)
funds, provided requirements for use of these funds are satisfied. Subsidies from the
national
government or Centers for Health Development (CHD) for related programs, projects,
and activities;
and/or funding support or grants from other external development partners or non-
government
organizations (NGOs) may also be used.
CHAPTER VII. MISCELLANEOUS PROVISIONS
Section 21. Implementing Rules and Regulations (IRR). The [Province/City] Mayor may
issue
appropriate and relevant rules and regulations, as necessary for the proper
implementation of any
and all provisions of this Ordinance.
Section 22. Repealing Clause. All other orders and issuances, or parts thereof,
inconsistent herewith
are repealed, amended, or modified accordingly.
Section 23. Effectivity. This Ordinance shall take effect three (3) consecutive weeks
after its
publication in a newspaper of local or general circulation, or posting in at least two (2)
conspicuous
places within the [Province/City].
CARRIED (UNANIMOUSLY OR ON A MAJORITY VOTE).
(If on a majority vote:
In favor:
Abtension:
Against:)
CERTIFIED TRUE AND CORRECT:
[NAME]
Secretary
ATTESTED:
[NAME]
Vice Mayor, Presiding Officer
[NAME]
Mayor
Key Assistance for Developing Adolescents (KADA) Network 511
Date of Approval : ____________
Date of Posting : ____________
Date of Publication : ____________
Date of Effectivity : ____________
512 Community Health Promotion Playbook
Annex B. Minimum Package of SRH Services Recommended to be
Provided by the KADA Network
For a full version of this annex, please visit https://bit.ly/DOH-HPPlaybook-
KADAReference
All KADA Network services are to be provided in accordance with Section 2 of the K