Manuel Castells - An Introduction To The Information Age
Manuel Castells - An Introduction To The Information Age
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to Media Studies
AN INTRODUCTION TO THE
INFORMATION AGE
Manuel Castells
In the last decade I was struck, as many have been, by a series of major his-
torical events that have transformed our world/our lives. Just to mention the
most important: the diffusion and deepening of the information technology
revolution, including genetic engineering; the collapse of the Soviet Union,
with the consequent demise of the international Communist movement, and
the end of the Cold War that had marked everything for the last half a century;
the restructuring of capitalism; the process of globalization; emergence of the
Pacific as the most dynamic area of the global economy; the paradoxical com-
bination of a surge in nationalism and the crisis of the sovereign nation-state;
the crisis of democratic politics, shaken by periodic scandals and a crisis of
legitimacy; the rise of feminism and the crisis of patriarchalism; the widespread
diffusion of ecological consciousness; the rise of communalism as sources of
resistance to globalization, taking in many contexts the form of religious fun-
damentalism; last, but not least, the development of a global criminal economy
that is having significant impacts in international economy, national politics,
and local everyday life.
I grew increasingly dissatisfied with the interpretations and theories, cer-
tainly including my own, that the social sciences were using to make sense of
this new world. But I did not give up the rationalist project of understanding
all this, in a coherent manner, that could be somewhat empirically grounded
and as much as possible theoretically oriented. Thus, for the last 12 years I
From City: Analysis of Urban Trends, Culture, Theory, Policy, Action 2:7 (1997) pp. 6-16.
Originally an address to the conference on 'Information and the City' held at Oxford University,
March 1996.
undertook the task of researching and understanding this wide array of social
trends, working in and on the United States, Western Europe, Russia, Asian
Pacific, and Latin America. Along the way, I found plenty of company, as
researchers from all horizons are converging in this collective endeavour.
My personal contribution to this understanding is the book in three volumes
that I have now completed, The Information Age. [. . .] The first volume analy-
ses the new social structure, the network society. The second volume studies
social movements and political processes, in the framework of and in interac-
tion with the network society. The third volume attempts an interpretation
of macro-social processes, as a result of the interaction between the power of
networks and the power of identity, focusing on themes such as the collapse
of the Soviet Union, the emergence of the Pacific, or the ongoing process of
global social exclusion and polarization. It also proposes a general theoretical
synthesis.
I will take this opportunity to share with you the main lines of my argument,
hoping that this will help a debate that I see emerging from all directions in the
whole world.
DISCLAIMER
The Information Technology Revolution did not create the network society.
But without Information Technology, the Network Society would not exist.
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I AN INFORMATIONAL E C O N O M Y
2 GLOBAL ECONOMY
This is not the same as a world economy. That has existed, in the West, at
least since the sixteenth century. The global economy is a new reality: it is an
economy whose core, strategically dominant activities have the potential of
working as a unit in real time on a planetary scale. This is so for financial and
currency markets, advanced business services, technological innovation, high
technology manufacturing, media communication.
Most economic activity in the world, and most employment are not only
national but regional or local. But, except for subsistence economies, the fate
of these activities, and of their jobs, depends ultimately on the dynamics of the
global economy, to which they are connected through networks and markets.
Indeed, if labour tends to be local, capital is by and large globalized - not a
small detail in a capitalist economy. This globalization has developed as a
fully fledged system only in the last two decades, on the basis of information/
communication technologies that were previously not available.
The global economy reaches out to the whole planet, but it is not planetary,
it does not include the whole planet. In fact, it excludes probably a majority
of the population. It is characterized by an extremely uneven geography. It
scans the whole world, and links up valuable inputs, markets, and individuals,
while switching off unskilled labour and poor markets. For a significant part of
people around the world, there is a shift, from the point of view of dominant
systemic interests, from exploitation to structural irrelevance.
This is different from the traditional First World/Third World opposition,
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because the Third World has become increasingly diversified, internally, and the
First World has generated social exclusion, albeit in lesser proportion, within its
own boundaries. Thus, I propose the notion of the emergence of a Fourth World
of exclusion, made up not only of most of Africa, and rural Asia, and of Latin
American shanties, but also of the South Bronx, La Courneuve, Kamagasaki, or
Tower Hamlets of this world. A fourth world that, as I document extensively in
volume three, is predominantly populated by women and children.
3 T H E NETWORK ENTERPRISE
At the heart of the connectivity of the global economy and of the flexibility of
informational capitalism, there is a new form of organization, characteristic of
economic activity, but gradually extending its logic to other domains and organi-
zations: the network enterprise. This is not the same as a network of enterprises.
It is a network made either from firms or segments of firms, or from internal
segmentation of firms. Multinational corporations, with their internal decen-
tralization, and their links with a web of subsidiaries and suppliers throughout
the world, are but one of the forms of this network enterprise. But others include
strategic alliances between corporations, networks of small and medium busi-
nesses (such as in Northern Italy or Hong Kong), and link-ups between corpora-
tions and networks of small businesses through subcontracting and outsourcing.
4 T H E T R A N S F O R M A T I O N O F W O R K AND E M P L O Y M E N T : T H E F L E X I - W O R K E R S
155
5 S O C I A L P O L A R I Z A T I O N AND S O C I A L E X C L U S I O N
156
The Information Age does not have to be the age of stepped-up inequality,
polarization and social exclusion. But for the moment it is.
6 T H E CULTURE OF R E A L VIRTUALITY
157
7 POLITICS
This enclosure of communication in the space of flexible media does not only
concern culture. It has a fundamental effect on politics. In all countries, the
media have become the essential space of politics. Not all politics takes place
through the media, and image making still needs to relate to real issues and
real conflicts. But without significant presence in the space of media, actors
and ideas are reduced to political marginality. This presence does not concern
only, or even primarily, the moments of political campaigns, but the day-to-
day messages that people receive by and from the media.
I propose the following analysis:
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8 TIMELESS T I M E
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9 T H E SPACE OF F L O W S
Many years ago (or at least it seems to me as many) I proposed the concept of
Space of Flows to make sense of a body of empirical observation: dominant
functions were increasingly operating on the basis of exchanges between elec-
tronic circuits linking up information systems in distant locations. Financial
markets, global media, advanced business services, technology, information. In
addition, electronically based, fast transportation systems reinforced this pattern
of distant interaction by following up with movements of people and goods.
Furthermore, new location patterns for most activities follow a simultaneous
logic of territorial concentration/decentralization, reinstating the unity of their
operation by electronic links, e.g. the analysis proposed in the 1980s on location
patterns of high tech manufacturing; or the networked articulation of advanced
services throughout the world, under the system labelled as 'global city'.
Why keep the term of space under these conditions? Reasons: (1) These
electronic circuits do not operate in the territorial vacuum. They link up
territorially based complexes of production, management and information,
even though the meaning and functions of these complexes depend on their
connection in these networks of flows. (2) These technological linkages are
material, e.g. depend on specific telecommunication/transportation facilities,
and on the existence and quality of information systems, in a highly uneven
geography. (3) The meaning of space evolves - as the meaning of time. Thus,
instead of indulging in futurological statements such as the vanishing of space,
and the end of cities, we should be able to reconceptualize new forms of spatial
arrangements under the new technological paradigm.
To proceed with this conceptualization I build on a long intellectual tra-
dition, from Leibniz to Harold Innis, connecting space and time, around
the notion of space as coexistence of time. Thus, my definition: space is the
material support of time-sharing social practices.1
What happens when the time-sharing of practices (be it synchronous or asyn-
chronous) does not imply contiguity? 'Things' still exist together, they share time,
160
but the material arrangements that allow this coexistence are inter-territorial or
transterritorial: the space of flows is the material organization of time-sharing
social practices that work through flows. What concretely this material organi-
zation is depends on the goals and characteristics of the networks of flows, for
instance I can tell you what it is in the case of high technology manufacturing or
in the case of global networks of drug traffic. However, I did propose in my anal-
ysis some elements that appear to characterize the space of flows in all kinds of
networks: electronic circuits connection information systems; territorial nodes
and hubs; locales of support and social cohesion for dominant social actors in
the network (e.g. the system of VIP spaces throughout the world).
Dominant functions tend to articulate themselves around the space of flows.
But this is not the only space. The space of places continues to be the predomi-
nant space of experience, of everyday life, and of social and political control.
Places root culture and transmit history. (A place is a locale whose form, func-
tion, and meaning, from the point of view of the social actor, are contained
within the boundaries of physical contiguity.)
In the network society, a fundamental form of social domination is the
prevalence of the logic of the space of flows over the space of places. The space
of flows structures and shapes the space of places, as when the differential
fortunes of capital accumulation in global financial markets reward or punish
specific regions, or when telecom systems link up CBDs to outlying suburbs
in new office development, bypassing/marginalizing poor urban neighbour-
hoods. The domination of the space of flows over the space of places induces
intra-metropolitan dualism as a most important form of social-territorial
exclusion, that has become as significant as regional uneven development. The
simultaneous growth and decline of economies and societies within the same
metropolitan area is a most fundamental trend of territorial organization, and
a key challenge to urban management nowadays.
But there is still something else in the new spatial dynamics. Beyond the
opposition between the space of flows and the space of places. As information/
communication networks diffuse in society, and as technology is appropriated
by a variety of social actors, segments of the space of flows are penetrated by
forces of resistance to domination, and by expressions of personal experience.
Examples:
(a) Social movements. Zapatistas and the Internet (but from the
Lacandona forest). But also American Militia.
(b) Local governments, key agents of citizen representation in our
society, linking up through electronic networks, particularly in
Europe (see research by Stephen Graham).
(c) Expressions of experience in the space of flows.
161
So, what is the Network Society? It is a society that is structured in its domi-
nant functions and processes around networks. In its current manifestation it
is a capitalist society. Indeed, we live more man ever in a capitalist world, and
thus an analysis in terms of capitalism is necessary and complementary to the
theory of the network society. But this particular form of capitalism is very
different from industrial capitalism, as I have tried to show.
The Network Society is not produced by information technology. But
without the information technology revolution it could not be such a compre-
hensive, pervasive social form, able to link up, or de-link, the entire realm of
human activity.
So, is that all? Just a morphological transformation? Well, historically,
transformation of social forms has always been fundamental, both as expres-
sions and sources of major social processes, e.g. standardized mass production
in the large factory as characteristic of the so-called Fordism, as a major form
of capitalist social organization; or the rational bureaucracy as the foundation
of modern society, in the Weberian conception.
But this morphological transformation is even more significant because the
network architecture is particularly dynamic, open-ended, flexible, potentially
able to expand endlessly, without rupture, bypassing/disconnecting undesir-
able components following instructions of the networks' dominant nodes.
Indeed, the February 1997 Davos meeting titled the general programme of its
annual meeting 'Building the Network Society'.
This networking logic is at the roots of major effects in our societies. Using
it:
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163
NOTE
1. Leibniz: 'Space is something purely relative, like time; space being an order of coex-
istences as time is an order of successions. For space denotes in terms of possibil-
ity and order of things that exist at the same time, in so far as they exist together
. . . When we see several things together we perceive this order of things among
themselves.'
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