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Analytical Listening

This document provides tips and information about analytical listening. It discusses the importance of withholding judgment, talking and interrupting less, asking questions, paraphrasing, attending to non-verbal cues, taking notes, analyzing evidence, and examining emotional appeals when listening analytically. It also describes the stages of analytical listening as receiving, understanding, evaluating, responding, and remembering. Analytical listening is said to be helpful for problem solving by first identifying key information like who, what, how, when, where, and why to define the problem before generating solutions.

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Rhalyle Kenneth Bentoy
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388 views

Analytical Listening

This document provides tips and information about analytical listening. It discusses the importance of withholding judgment, talking and interrupting less, asking questions, paraphrasing, attending to non-verbal cues, taking notes, analyzing evidence, and examining emotional appeals when listening analytically. It also describes the stages of analytical listening as receiving, understanding, evaluating, responding, and remembering. Analytical listening is said to be helpful for problem solving by first identifying key information like who, what, how, when, where, and why to define the problem before generating solutions.

Uploaded by

Rhalyle Kenneth Bentoy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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English 10 Quarter 2

Analytical Listening in Problem Solving


Research shows that an average of 45% is spent listening compared to
30% speaking, 16% reading and 9% writing. (Adler, Elmhorst & Lucas, 2012).
The remaining 30% is for non-communication.
Here are some tips to be a good listener:
1. Withhold judgment. It is often difficult to understand another
person’s ideas especially when you have a strong opinion about
something, but you have to listen first before you evaluate.

2. Talk and interrupt less. Sometimes the best approach to listening


is to let the speaker talk. Speak only when necessary. In this way,
quality communication is achieved and your level of understanding
improved.

3. Ask questions. Sincere questions are genuine requests for


information to gather facts and details, clarify meanings and encourage
a speaker to elaborate.

4. Paraphrase. Paraphrasing involves restating speaker’s ideas in


your own words to make sure you have understood them correctly.

5. Attend to non-verbal cues. Focusing on a speaker’s non-verbal


cues may tell you more than his or her words. Non-verbal cues include
gestures, postures, vocal tones, facial expression, and more.

6. Take notes. When the conversation involves details or ideas you


need to remember, notes can be essential.

7. Analyze the speaker’s evidence. As a good listener, you need to


ask yourself about evidences a speaker gives to support his or her
statements.
Once you’ve identified the evidence, you need to make sure it is valid.

When do we say that evidences/proofs are valid or invalid?


The validity of evidences means details given were research- based,
true, and supported by statistics. Evidences are invalid on the other
hand if they are opinionated and not supported research.
8. Examine emotional appeals. Sometimes emotional reactions are
a valid basis for action. In some cases, emotional appeals can obscure
important logical considerations.

There are four types of listening:

1. Appreciative listening is listening for enjoyment. Example, when you


listen to your favorite music and you enjoy singing along with it, it is
appreciative listening.
2. When you listen empathically you are doing so to show mutual concern.
During this listening process you are focused to the speaker and you try to
show him that you are in his situation. Example, when your friend shares to
you her problem about doing household chores at home, you listen
emphatically by being present at the moment or by being mindful about what
he shares.
3. Comprehensive listening is done to understand or to comprehend the
message that is being sent. If you are watching the news, listening to a
lecture, or getting directions from someone, you are doing comprehensive
listening . This is also an active listening. In class for example, while your
teacher lectures on a certain lesson, you are also in the process of taking
down notes at the same time participating in the discussion.
4. Analytical listening, sometimes called critical or active listening, deals
with one’s ability and capacity to carefully and properly analyze the
sound/s listened to. This does not only involve comprehension on what
has been heard, but more importantly, the ability to distinguish and
categorize the information listened to.

This is also called active listening as it requires the listener to provide


significant and evaluative feedback or response on what he/she has heard from the
speaker or the sound platforms. In here, the listener is able to rephrase or restate
the information heard to check one’s listening understanding. The features of
analytical listening allow listeners and speakers to avoid miscommunication,
misinterpretation, and misinformation. As such, comprehension and understanding
are both ensured.

Analytical listening requires sequential process. These stages

Receiving Stage
Remembering Stage Understanding
Stage

Evaluating Stage
Responding Stage

1.Receiving Stage – refers to actual hearing process. In here, the


listener has to check him/herself if he/she is able to hear clearly the
sounds and other sound points.
2. Understanding Stage – focuses on generating meaning on what has
been heard. In here, the connection on communication between the
listener and the speaker must be clearly established. This constitutes
the idea that the understanding of the speaker must be the same with
the listener.

3. Evaluating Stage – requires both the listener and the speaker to meet
in between regarding the points portrayed in the listening process. This
allows the listener to critically examine the details of the information
heard. This provides the time for information segregation.

4. Responding Stage – allows the listeners to provide verbal and/or non-


verbal feedback and responses based on the listening contexts.

5. Remembering Stage – is a personal stage for the listener allowing


his/her to integrate in him/herself the information heard. This also
allows him/ her to record in his/her system the information listened to
for future access and use.

Analytical listening is a very helpful strategy in problem-solving


activities. In solving a particular issue or concern, it is important to
identify first the significant information required.

PROBLEM

WHAT

WHO HOW
SOLUTION

WHY WHEN
WHERE
In solving a problem in a listening text, the first task is to
identify the problem. From the listening texts, find the answers
for the following questions: who, what, how, when, where and
why.

According to American Society for Quality (2020),


there are four (4) steps in solving a problem which
include the following:

1. Define the problem;


2. Generate alternative solutions;
3. Evaluate and select an alternative; and
4. Implement and follow up on the solution.

Activity 1: Acrostics (write your acrostics on a short bond paper; observe double spacing)
Complete the acrostics of the word “ANALYTICAL” by writing important points
about the topic. Your answers should be in sentence form.
A -- Analytical listening is listening to evaluate.
N
A
L
Y -- Yes/No answers does not fully support good analysis.
T
I
C
A
L --Learn to withhold judgment to be a critical listener.

Activity 2: News Baits


Listen to the message of Sinan Aral in a TED talk “How we can protect truth in the age of
misinformation” then answer the following questions.
Source: https://www.youtube.com/watch?v=-7ORAKULel4&t=778s

1. What would most likely be the reason why fake news “Two explosions at the White House
and Barrack Obama has been injured” spread fast?
A. It is a political propaganda.
B. It is the place of the president of the country.
C. It is an alarming news and a threat to the national security.
D. All of the above

2. What implication could be drawn on the widespread circulation of fake news?


A. Readers have their own political biases.
B. Articles that speak of one’s position is shared easily.
C. Misinformation has become widespread and widely accepted.
D. Truthfulness of news reports are not verified by readers before sharing.

3. Which details mentioned in the listening text were used to validate the comparison of the
spread of true news to the spread of false news?
A. People who spread false news have more followers or follow more people, or
tweet more often.
B. People who spread true news are more often 'verified' users of Twitter, with
more credibility.
C. People who spread false news have been on Twitter longer.
D. Researchers looked at the information and the sentiment contained in the
replies to true and false tweets through novelty hypothesis.

4. “With the rise of fake news, the rise of fake video, the rise of fake audio, we are teetering
on the brink of the end of reality, where we cannot tell what is real from what is fake.”
Which evidences mentioned in the listening text best supports this statement?

A. People who spread false news have more followers or follow more people
.
B. The tweet which was retweeted 4,000 times in less than five minutes
and went viral thereafter.
C. A study on the speed and breadth of diffusion of true and fake news
and how many people become entangled in information cascade.
D. A study by Oxford University showed that in the recent Swedish elections,
one third of all of the information spreading on social media about the election
was fake or misinformation.

5. What is the message of the speech?


A. People must be vigilant in defending the truth against misinformation
through technologies, policies and, most importantly, individual
responsibilities, decisions, behaviors and actions.
B. People must have the desire to check for accuracy before sharing tweets, posts
in different social media platforms.
C. People must read content of what they received before circulating to others.
D. People must be conscious on the impact of false news.

Activity 3. News Baits


Activity 3: As an analytical listener, give evidence and solutions enumerated by the speaker on
how to protect truth in the age of misinformation.

Evidence (give one only) Explanation

Solutions to address the problem Explanation


(give two only)

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