NEW TOEIC Part 5 / 6 / 7

Part 5 + Part 6: finish within 23 minutes

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101. The Payroll Department _______ that all (b) brings
employees submit their completed and signed time (c) brought
sheets no later than Thursday due to the upcoming (d) buys
holiday.
(a) wants 106. I was a little shocked when the buyer suggested
(b) requests
that we _______ several younger employees to the
(c) desires
committee to get market perspective.
(d) likes
(a) added
(b) will have added
102. The Hiring Manager found the _______ was
(c) add
qualified, but felt that he was not a good fit for the
(d) will add
company, so he stopped the negotiations.
(a) candid
107. We should see a _______ reduction in
(b) candidate
processing time once we implement the new
(c) candidly
accounts receivable system and the employees have
(d) candidacy
been adequately trained.
(a) significantly
103. After touring the manufacturing plant, she
(b) significant
_______ that we could apply many of their
(c) signified
procedures to our own operations at the Birmingham
(d) signification
facility.
(a) determination
108. According to market reports, consumer
(b) determined
_______ is down this year by twelve percent, but
(c) determinating
with the holiday shopping season just beginning that
(d) determines
number is sure to improve.
(a) profits
104. It is mandatory _______ all employees to turn
(b) spending
in their timecards by Wednesday, or else they will
(c) taxation
have to wait to receive their checks the following
(d) losses
Wednesday. 109. If Mr. Logan and Ms. Calkins are unable to
(a) from meet at the _______ time, please email me and I'll
(b) to try to reschedule at a more convenient time.
(c) by (a) prepared
(d) for (b) supported
(c) arranged
105. Please check with Maria to see if she _______
(d) canceled
the product samples along on the trip, so we can
show the new line to the clients we're meeting with 110. Julia in the Promotions Department announced
at seven. in today's staff meeting that the company picnic,
(a) bought weather permitting, is _______ for next Tuesday.
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(a) recorded surprised everyone with sales unmatched by any
(b) scheduled competitor.
(c) appointed (a) left
(d) programmed (b) made
(c) got
111. If you feel it is essential to make changes in the (d) helped
order at this time, please _______ with the Head
116. I _______ Mr. Cassar in the Sales Department
Designer on how the changes will affect the
schedule. prepare biweekly progress reports for me and all the
(a) refer other members of the Cover Project sales team.
(b) discuss (a) hired
(c) consult (b) left
(d) confirm (c) had
(d) helped
112. The new customer service assistants will be
trained by a team of three people _______ have a 117. We are going to cancel the regional sales
combined total of twenty-three years' experience meeting, _______ the big snowstorm has shut down
with our company. airports and all major airlines are grounded.
(a) whose (a) although
(b) who (b) despite
(c) what (c) unless
(d) whom (d) since

113. International economic reports conclude that 118. Her vast market analysis knowledge and
rising interest rates are to blame for the _______ of contacts within the industry make Adrienne Reston
international currency. an incredible _______ for our company's marketing
(a) unstable department.
(b) instability (a) research
(c) stabilize (b) resource
(d) stability (c) resort
114. Based on the demographic study, we think that (d) response
people from the _______ area will come to buy our
products if we start using billboards in certain areas. 119. After we analyze the proposals and make a
(a) enclosing recommendation, the final decision will then be
(b) surrounding _______ to the project manager and her immediate
(c) encircling
supervisor.
(d) accompanying
(a) down
(b) up
115. Today the computer manufacturer Tech-Strong
(c) on
_______ its yearly revenue reports public and
(d) with
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(d) public
120. Insurance company MediLife acquired
LifeSure last week in a multi-million dollar _______ 125. The president's assistant told me that she would
that industry analysts say will result in several not be _______ for scheduling the conference room
layoffs. for staff needs anymore.
(a) merger (a) responsive
(b) policy (b) responding
(c) separation (c) responsible
(d) attachment (d) respected

121. Jean works in the subcommittee that tests and 126. When mailing in your catalogue order, don't
_______ all new software programs before programs forget to _______ each item number on the correct
are purchased and installed. item line of the order form.
(a) reveres (a) incline
(b) reverses (b) invite
(c) reviews (c) include
(d) revives (d) incite

122. Marcus Jones says it was because of falling 127. Yesterday, Kelvin Scientific announced its
prices in the last quarter that investors _______ _______ plan to build two new production plants
bought shares of the ailing company's stock. and double its workforce over the next five to seven
(a) effortlessly years.
(b) hesitantly (a) ambitious
(c) confidently (b) generous
(d) carelessly (c) sprawling
(d) driving
123. In conclusion, I urge you to meet with your
supervisor _______ you have any concerns about the 128. The corporation now offers more incentives for
new company reimbursement policy. employees in order to avoid the _______ high
(a) would turnover rate that seems to be worsening.
(b) might a) cautiously
(c) should (b) believably
(d) could (c) carelessly
(d) historically
124. I recently heard that in the new office building
we will be sharing space with the executive staff and 129. Our tenants are upset because they weren't
the _______ department. informed that very soon a major highway
(a) exposure construction project would be taking place _______
(b) advertising their building.
(c) coverage (a) along
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(b) beside (b) tolerating
(c) through (c) tolerate
(d) within
(d) tolerated
130. I'm interfacing _______ New York at 3 p.m.,
and I have a report due at the end of the day, so I'm 135. All car dealerships consider different factors,
going to have to cancel the dinner. including _______, when formulating the vehicle's
(a) with trade-in value, but some are fairer than others.
(b) from (a) depreciate
(c) for (b) depreciation
(d) in (c) appreciate
(d) appreciation
131. My assistant told me that it usually takes
approximately three hours for the _______ service to 136. The technology industry _______ towards the
deliver the package to the Detroit office. research and development of wireless
(a) courier communications in the last decade.
(b) distribution (a) shifts
(c) carry (b) will have shifted
(d) curry (c) has shifted
(d) will shift
132. Considering the unexpected popularity of the
Tickle-Bot last year, the toy's manufacturer will 137. The most _______ period for the American
increase the _______ for this holiday season. hospitality industry is usually in the summer
(a) investment between the early May and mid-September.
(b) production (a) expensive
(c) expenses (b) costly
(d) construction (c) profitable
(d) worthy
133. We all know the Markel Company would not
have lost another account _______ high overhead 138. The _______ was a great success and, as a
costs and decreased sales. result, I have several meetings set up for next week
(a) if not for that should produce a few new client contracts.
(a) presenter
(b) provided that
(b) present
(c) in that
(c) presentation
(d) so long as
(d) presentable

134. As a final warning, I want to remind you that 139. Advancements in telecommunications have
continued delays in the processing of important made a global economic system possible, _______
paperwork will no longer be _______. advertisers can now take a more globalized approach
(a) toleration to marketing.
5
(a) yet (a) recommend
(b) so (b) researched
(c) or
(d) but (c) shown
(d) targeted
140. Studies have _______ that wise product
placement can increase company revenues
dramatically in relatively short periods of time.

6
Questions 141-143 refer to the following letter.
Study Shows Workers are Saving More Than Ever

A recent survey by Waverly University reveals that young workers are putting more money aside in
retirement funds than any other previous generation. Instead of saving about ten percent of their annual
salaries, as _______ by most financial planners, the study found that employees under the age of thirty
save an average of about fifteen percent of their yearly wages.
141. (a) advising
(b) advised
(c) has advised
(d) advise
The study, which targeted employees between the ages of twenty-five and thirty in ten cities across the
nation, was conducted by the Department of Economics in order to find trends in spending habits amongst
the youngest age bracket _______ the professional workforce. The results, however, prompted the
analysis of savings habits instead.
142. (a) in
(b) on
(c) by
(d) for
“When we designed the study, we expected to learn more about young professionals as consumers,”
_______ Eric Bradley, Professor of Economics at Waverly University, ”but instead we learned more
about the financial goals of this age group. When asked about their reasons for saving, most respondents
replied that they wanted to make sure they could support themselves in old age.”
143. (a) quoted
(b) retorted
(c) commented
(d) questioned

Questions 144-146 refer to the following letter.

Hampton Insurance Agency
4715 Albertson Blvd., Suite A-103
Marietta, Georgia 29174

To whom it may concern:

It is my pleasure to write this letter of recommendation in support of Joshua Baker. Josh has been an
employee of Hampton Insurance Agency for _______ ten years.
144. (a) hardly

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(b) easily
(c) closely
(d) nearly
He started as our office clerk, but after one year we asked him to become a claims adjuster. I
recommended him for this _______ because of his outstanding ability to work with clients.
145. (a) election
(b) promotion
(c) negotiation
(d) association
Josh is always pleasant when interacting with customers, and he responds to their concerns in a polite and
professional manner. Many of our clients have told me that Josh always returned their phone calls in a
timely fashion and always made sure their needs were met.
Another one of Josh's qualities that I would like to mention is his attention to detail. In the insurance
business, a mistake in paperwork can cost the agency thousands of dollars. Instead of _______ through
the paperwork like some of our other employees, Josh always takes his time.
146. (a) to rush
(b) rushes
(c) rushing
(d) rush
He even stays in the office late to make sure all his claims are accurate and complete. As a result, Josh has
received an award for being the most accurate adjuster in our company.

Josh is an excellent employee who deserves to advance to a higher position in the insurance field. I
recommend him without hesitation. Please contact me at 473-4826 if I can provide any further
information in support of his application to your company.

Questions 147-149 refer to the following letter.

Big Foot Shoes

Walk a mile in our shoes, and you'll never buy from anyone else!

END OF THE YEAR SALE!

Saturday, December 16th ONLY

Mark your calendars because you're not going to want to miss this one. For one day only, everything in
the store _______ heavily discounted.
147. (a) will have been
(b) are
(c) will be

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(d) was
That means all of your favorite brands and styles will be under one roof and selling at prices you won't
believe. Take the Fastbreak Running Shoe, regularly priced at $89.99. The sale price is an astonishing
$49.99. That's a forty dollar price _______!
148. (a) cut
(b) reduce
(c) sale
(d) cost
But we didn't stop with the price cuts. Check out our cool two-for-one special, which allows you to take
home two pairs of shoes - any style and price - for the price of one. Everything in the store is on the sale,
including all accessories. This is the time to stock up on all your favorite shoes, because you'll never see
shoe prices this _______ again.
149. (a) cheaply
(b) cheaper
(c) cheapest
(d) cheap
Big Foot Shoes

Questions 150-152 refer to the following letter.

8700 Oceanview Drive
Los Angeles, CA 90230

Ad Event Media Agency

September 15
Dear Mr. Jordan,

I have known Clara Wu for the past three years _______ she has worked as a Sales Associate for Ad
Event Media Agency
150. (a) for
(b) while
(c) by
(d) around
Clara has never failed to impress with _______ strong work ethic and her one-of-a-kind personality.
151. (a) its
(b) their
(c) her
(d) his
Her job performance has always exceeded expectations, and she has consistently been a top salesperson

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throughout her entire employment with our company. Clients and co-workers alike respond very well to
Clara due to her highly developed interpersonal and communication skills. Because she is an _______
listener and interviewer, Clara is able to consistently meet her clients' needs in a positive and thorough
manner.
152. (a) idealistic
(b) agreeable
(c) acceptable
(d) exceptional
I recommend her for employment without reservation. Please feel free to contact me if you have any
questions or concerns.

Part 7 : finish within 22 minutes

Notification of Open Credit Line PMI Financial

800 Pecan Avenue

Kansas City, MO 40500

Account Number: 28941921043980

June 17

Dan Wernecke
10101 Zafarano Blvd.
Kansas City, MO 40500

Dear Mr. Wernecke,

Congratulations on your new credit account with PMI Financial. It's a compliment to you and your
financial planning that your application has been approved. We are pleased to inform you that a credit
line of one thousand dollars has been approved for your use. All you have to do is visit a PMI store near
you, fill out a request-for-credit transaction form for any amount up to and including one thousand
dollars, and PMI Financial will cut you a check right on the spot.

Additionally, based on your good credit standing, extra cash may be just a phone call away. Call me
directly at PMI Financial to apply for the money you want.

Karen Mortenson,

10
Your PMI Financial Manager
1-800-454-3432 ext. 103

153. What is the purpose of the letter?

(a) To remind Mr. Wernecke to pay his balance 155. What will Mr. Wernecke most likely do if
(b) To welcome Mr. Wernecke to PMI Financial he wants extra money?
(c) To inform Mr. Wernecke that his credit line
has been increased (a) Go to the nearest PMI store
(d) To notify Mr. Wernecke that his loan (b) Fill out an application online
application has been received (c) Call his PMI Financial representative
(d) Contact one of Ms. Mortenson's employees
154. How much is Mr. Wernecke's credit line? 156. The word “transaction” in the first
(a) $103 paragraph, line 4 is closest in meaning to
(b) $800 (a) sales
(c) $1000 (b) tax
(d) $1500 (c) business
(d) contract

MORNINGSTAR REAL ESTATE PARTNERS

OFFICE (956)234-2343 WEBSITE:www.morningstarproperties.com FAX (956)234-3423

APARTMENT RENTAL AGREEMENT

Morningstar Real Estate Partners, as Manager and Agent, rents to Resident(s) Apartment Number 333
located at 7530 San Pedro Avenue, Brownsville, Texas 78320 to be used solely for the purpose of a
personal unfurnished apartment residence by: Carry Garcia for a term of nine months and fourteen days
beginning June 17 and ending March 31. This Agreement shall be month-to-month and will terminate on
April 1. Resident shall pay rent, tax, charges and deposits as set forth below.

Monthly Base Rental Charges: $750 Other Charges and Deposits: $500
Monthly Pet Rent: $15 per month Pet Deposit: $300

Utilities: Natural gas - Paid by Resident

Electricity - Paid by Resident
Water - Paid by Owner
Waste disposal - Paid by Resident

Amount to be paid to the account of Morningstar Real Estate Partners by certified check on a monthly
basis: $765
------------------------------------------------------------------------------------------------------------------------------

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The rent shall be $765 per month and must be paid on or before the first day of each month. Residents
may pay with a personal check, cashier's check, certified check or a money order.

Resident : Carry Garcia Date: June 15

157. Who is most likely the recipient of the

agreement? 159. When does the lease begin?
(a) A former resident (a) March 31
(b) A Morningstar partner (b) April 1
(c) The leasing agent (c) June 15
(d) The future tenant (d) June 17

158. How much will Ms. Garcia pay on a 160. The word “terminate” in paragraph 1, line
monthly basis? 4 is closest in meaning to
(a) $300 (a) expire
(b) $500 (b) originate
(c) $750 (c) repeat
(d) $765. (d) continue

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Phone (430)542-3832 Fax: (430)542-3800 E-mail: [email protected]

Consumer Marketplace CLASSIFIEDS

Are you ready to expand your business? Do it with Consumer Marketplace.

With Consumer Marketplace, your advertisement will reach over one hundred thousand homes in the
metropolitan area. Our publication is distributed at the first of each month and is sent to homes in
neighborhoods all over the city. We offer monthly rates as well as annual rates, and the best part is that
Consumer Marketplace is one of the most affordable advertising options available.

For just fifteen dollars a month, you can buy a 25-word advertisement. For only seventy-five dollars a
month, you'll get a quarter-page ad. We have several graphic design options to choose from, all of which
are included in the basic rate. Call to place your ad today or fax or e-mail your ad copy and we'll provide
design ideas and rates.

Line Classified Advertising Rates (Per Issue)

1-25 words: $15 per month

Additional Words: $.75 per word
Optional Tinting $1.50 per word
Quarter-page $75

Deadline for March issue: February 26

(c) Local business owners
161. What is this notice about? (d) Magazine publishers.
(a) The advertisement opportunities with a
publication
(b) The distribution information of Consumer 163. How much does it cost to include color
Marketplace words in an advertisement?
(c) The accomplishments of a local magazine (a) Seventy-five cents per word
(d) The rates for running a newspaper (b) Fifteen dollars per month
advertisement (c) One dollar fifty cents per word
(d) Seventy-five dollars per word
162. Who would most likely be interested in
this notice? 164. The word “metropolitan” in the first
(a) Consumers in the metropolitan area paragraph, line 2 is closest in meaning to
(b) Classified ads salespeople (a) popular

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(b) urban (d) busy
(c) wealthy

MARTIN-CURRY CONSULTANTS

You're invited to join us in celebrating twenty-five years as one of the top structural engineering design
firms in the Northeast. The firm will be hosting a reception to honor our clients and friends that have
supported us over the years. For a quarter century, Martin-Curry has stood for innovation in structural
engineering and project management and has continued to be the engineering firm of choice by supplying
its many clients with quality design and service.

Friday, November 9, 6:30 P.M.

Corporate Headquarters
8900 Lincoln Avenue
Providence, RI 02912

Speaker
Victor Martin, Co-founder and Chairperson of the Board
===========================================================================
RSVP to Barbara North by October 31
1779 Elm Road, Providence, RI 02912

165. Who is NOT likely a recipient of the (a) To acknowledge the hard work of the
employees
invitation? (b) To observe a major company milestone
(a) Long-standing clients (c) To honor the company's co-founder
(b) Current employees (d) To celebrate the opening of the headquarters
(c) Family members of employees
(d) Friends in the industry. 168. The word “innovation” in the first
paragraph, fourth line is closest in meaning to?
166. When is the last day to RSVP?
(a) quality
(a) October 1
(b) October 31 (b) integrity
(c) November 9 (c) competence
(d) November 25 (d) originality

167. Why is Martin-Curry hosting the

reception?

HUBBLE UNIVERSITY

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An Introduction to Risk Assessment and Crisis Management
Course Summary

This course will show how your company can improve its bottom line by using risk assessment to choose
projects. We will focus on the evaluation of the expected return of a project as well as its cost by
considering hazards and risks. The course will provide hints for comparing alternatives and explore
solutions for rebounding from the economic failure of a project. We will also review case studies.

Project evaluation is changing the way decisions are made and has been proven to generate profits in the
companies that embrace it.

This course qualifies for the Hubble University Management Certificate Program. With the completion of
the learning module and a final project, students will receive credit towards a Management Certificate.
This course will be of particular interest to project managers, bankers and insurers.

15
169. What is the purpose of the summary? (d) In the business section of a newspaper
(a) To announce the Hubble University
Management Certificate Program 171. Who would NOT be interested in this
(b) To outline what students taking the course course, according to the summary?
will learn (a) A project manager
(c) To describe the purpose of risk assessment (b) A banker
and crisis management (c) A real-estate agent
(d) To encourage students to sign up for the (d) An insurance agent
Certificate Program
172. The word “embrace” in the second
170. Where would this summary most likely paragraph, line 2 is closest in meaning to
appear? (a) adopt
(b) hug
(a) In a university course catalogue (c) contain
(b) In a banking magazine (d) hold
(c) On a university application
3000 Andre Drive
Columbus, OH 78321

March 15

Mary Louise Chiu

Glory Banks
4009 Washington Place
Columbus, OH 78321

Dear Ms. Chiu,

Thank you again for the opportunity to interview for the teller manager position. I appreciated your
hospitality and enjoyed meeting you and members of your staff.

The interview convinced me of how compatible my background, interests, and skills are with the goals of
Glory Banks. As I mentioned during our conversation, my experience as a teller at the Bank of Ohio has
prepared me well for a management position. During the last five years, I have learned the ins and outs of
customer-service operations in the banking industry. Also, I may have failed to mention during our meeting
that I have experience in loan processing as well. I know if given the chance to put this knowledge to use at
your institution, I can be an asset to your Glory Bank team. I am confident that my contributions will result
in increased productivity and customer satisfaction.

For more information on my experience as a teller, please call Bill Larrinaga at 650-345-9085. I look
forward to seeing you again.

Sincerely,

Ralph Yarborough
173. What is the purpose of the letter? 175. What experience does Mr. Yarborough NOT
(a) To thank Ms. Chiu for applying at Glory Banks have?
(b) To ask for more information about the position (a) Teller management experience
(c) To thank Ms. Chiu for a job interview (b) Customer service experience
(d) To formally accept the teller manager position. (c) Teller experience
(d) Loan processing experience.
174. Why would Ms. Chiu call Mr. Larrinaga?
(a) To interview him for the manager position 176. When did Mr. Yarborough most likely write
(b) To express her interest in the job this letter?
(c) To learn more about Mr. Yarborough's skills (a) After being offered the teller manager position
(d) To inform him of increased customer (b) After attending an information session
satisfaction (c) After a meeting with Ms. Chiu
(d) After not being selected for the position
MUSCLES Magazine Writer's Guidelines

From time to time, we need new, independent writers to add fresh voices for articles and stories to be
published in Muscles Magazine. To be considered, contact Editor Rena Mubarek with your story idea.
Please follow the guidelines below in preparing your submission:

1) Please be sure to include the names and qualifications of all your personal sources and why you chose
them as experts for your story.
2) Please specify whether your story is to appear as a column or a feature, and which column you would
prefer your story to appear in.
3) Please include your contact information and identify your preferable mode of communication. If return
of your submission is desired, a self-addressed stamped envelope must be provided.

All submissions are carefully considered, and an emphasis on male fitness is a must. Although care will
be taken, we assume no responsibility for lost submissions. Send your story idea to:

Rena Mubarek
[email protected]
3400 Irwin Road
Marshy Hills, CA 91823
Fax: 818-523-5435

177. What is the purpose of the guidelines? 179. What is NOT a listed method of contacting
(a) To solicit submissions for a periodical Ms. Mubarek?
(b) To seek new photographers for the magazine (a) E-mail
(c) To request help generating new column
formats (b) Telephone
(d) To inform readers of the writing standards. (c) Fax
(d) Postal service.
178. Who are the guidelines most likely
intended for? 180. Where would one most likely find these
(a) Muscles Magazine subscribers guidelines?
(b) Weightlifters (a) At a fitness center
(c) Sports commentators (b) In subscription renewal letters
(d) Freelance writers (c) In a column in the magazine
(d) On a job website for writer

May 15
To Whom It May Concern,

I spoke to a technical support agent from Shooter Cameras on May 14 regarding several difficulties that
I've experienced recently with my camera. First, the viewfinder display is blurry and unreadable. Second,
the built-in flash does not function when using the manual mode. Finally, the camera does not
automatically rewind a finished roll of film.

I was instructed by the agent to send my camera to your facility for repairs by Shooter Cameras
technicians. Enclosed, you will find my camera, the Shooter Shotpro 4.0 and a telephoto lens that came
with the camera when I purchased it. My camera was purchased in April and is still covered by the
warranty. I have included a copy of my receipt to verify my purchase date. Please feel free to contact me if
you need any additional information.

Sincerely,
Quadira Abdul-Ali

7034 Sunset Street

Seaside, CA 90231
(405)543-9874
[email protected]

181. Why is Ms. Abdul-Ali writing the letter? (a) A new battery was installed.
(a) To complain about the technical support (b) A rewind mechanism was replaced.
(c) A new flash unit was installed.
agent (d) The viewfinder problems were corrected.
(b) To thank the company for making great
cameras 184. How long did it take to repair the camera
(c) To ask about what is covered under the after Ms. Abdul-Ali sent it?
warranty (a) One day
(d) To submit her camera for repairs. (b) One week
(c) One month
(d) Two months
182. What is not a problem Ms. Abdul-Ali
experienced with the camera? 185. When did Ms. Abdul-Ali most likely write
(a) Viewfinder the le?
(b) Automatic rewind
(a) As soon as she first bought the camera
(c) Flash
(b) Before reviewing her warranty information
(d) Telephoto lens.
(c) After talking to an agent of Shooter Cameras
(d) After receiving the repaired camera
183. What repair action was taken that was NOT
specifically requested?
Confidential Sales Candidate Screening
Sales Force Profile

Candidate: Amber Tillerman

Company: M. Bingerburg Group
Date: January 12

Hiring Recommendation: Hirable

The screening deals specifically with Ms. Tillerman's sales potential. This screening has determined that
Amber has a natural aptitude for positions within the marketing profession. Generating short-term sales
should be expected from Ms. Tillerman, and she will certainly yield results in a highly competitive
market.
In the table below, we have included Ms. Tillerman's results which are based on a set of requirements,
compiled from a list of your specifications and a directory of common industry guidelines.

RESULTS
--------------------------------------------------------------------------------------------------------
STRENGHS WEAKNESSES
--------------------------------------------------------------------------------------------------------
Desire u V
Commitment u V
Enjoys Selling u V
Money Motivated V
Trainable u V
Skill set u V
Immediate Availability V

186. What was the purpose of the screening

test? 187. When did Ms. Tillerman take the screening
(a) To test Ms. Tillerman's knowledge of the test?
company (a) January 12
(b) To survey Ms. Tillerman's sales skills (b) January 14
(c) January 16
(c) To review Ms. Tillerman's professional (d) January 17.
history
(d) To assess Ms. Tillerman's ability to train 188. Why did Ms. Truman write the e-mail to
others. Mr. Bingerburg?
(a) To voice her concerns about Ms. Tillerman (c) Ask Ms. Tillerman to complete a training
(b) To ask for his analysis of the results of the program
sales screening (d) Schedule another interview with Ms.
(c) To support Ms. Tillerman's application for Tillerman.
employment
(d) To request an interview with him. 190. Which of Ms. Tillerman's weaknesses was
NOT addressed in Ms. Truman's e-mail?
189. What will Mr. Bingerburg most likely do
(a) Commitment
next? (b) Availability
(a) Hire Ms. Tillerman (c) Money Motivation
(b) Check Ms. Tillerman's references (d) Trainability.

Jerry Polanco
Development Specialist
National Organization for Education
4300 West 12th Street
Denver, CO 029344

July 23

Dear Mr. Polanco,

Alicia Jefferson suggested that I contact you about my interest in grant writing and fundraising. She said
you are one of the best people to talk to in regard to careers in development.

I am leaving the Institute for Affordable Housing after seven years of experience in grant writing.
Because of my positive experience, I would like to continue working with a nonprofit organization.
Currently, I'm exploring the possibility of taking a position with the Coalition of Writers. However,
before I venture further into the job market, I would like to benefit from the experience and knowledge of
other professionals in the field who might advise me on other opportunities for someone with my
qualifications. I have several questions which I believe you could help clarify. Perhaps we could meet
briefly sometime during the next two weeks to discuss my career plans. I will call your office on Tuesday,
July 31, to schedule a meeting time.

I look forward to discussing my plans with you.

Sincerely,

Maxine Fulton

191. Why is Ms. Fulton writing to Mr. Polanco?

(a) To let him know about availabilities in her (b) On July 26
schedule (c) Before July 31
(b) To request more information about the
organization (d) After August 2
(c) To ask for career advice and planning
(d) To apply for a position with his nonprofit 194. Where did Ms. Fulton work previously?
agency.
(a) The National Organization for Education
192. What is Mr. Polanco's position? (b) The Coalition of Writers
(a) Grant writer (c) The Institution for Affordable Housing
(b) Public relations director (d) The Capitol Hill Education Collaborative.
(c) High-level manager
(d) Political lobbyist.
195. Who is Alicia Jefferson?
193. When will Mr. Polanco and Ms. Fulton (a) Ms. Fulton's current supervisor
most likely meet? (b) Mr. Polanco's former employee
(a) Before July 23 (c) Ms. Fulton's good friend
(d) Mr. Polanco's co-worker.

Jack McIntire
3303 Mountaincrest Road
Holbrook, NH 56333

July 1

Dear Mr. McIntire,

I am writing to request your assistance in organizing a corporate outing at Rollers Amusement Park. We
have visited the park for the past four years for our Intern Appreciation Party and have been pleased with
your service. I hope that we can continue the tradition this year.

We plan on having the outing on Friday, August 7 and must be firm with this date because it is the last
working day for our interns. This year, we will be treating twenty-two guests to a day at the park and
would like to request catering service as well. I have reviewed your menu online and would like the Menu
“E” Option (Hot Dogs/ Veggie Burgers/pies and cakes). We will only need three vegetarian plates.

Thank you in advance for your help. Please contact me at 312-634-6643 if you need any additional
information regarding the outing.

Sincerely,
Kim Sterling

(b) Hamburgers
(c) Hot dogs
(d) Desserts.

196. Why is Ms. Sterling writing to Mr. 199. Why does Ms. Sterling insist on having the
McIntire? outing on August 7?
(a) To ask for a discount for the corporate outing (a) She wants to receive the Friday discount.
(b) To organize a special day for some workers (b) She is not available on any other date.
(c) To plan the menu for the company event (c) The featured guest won't be at work after
(d) To thank him for several years of service.
that.
(d) The date is the same one used for several
197. How long does Ms. Sterling have to return
years.
the contract in order to secure the reservation?
(a) Three days
(b) Seven days 200. How much of a discount is Ms. Sterling's
(c) Nine days company eligible for?
(d) Fourteen days.
(a) 1%
(b) 2%
198. What item on Menu “E” did Ms. Sterling
(c) 3%
NOT mention in her letter?
(d) 4%.
(a) Veggie burgers

ANSWER
101. B 102. B 103. B 104. D 105. C 106. C 107. B 108. B 109. C 110. A
111. C 112. B 113. B 114. B 115. B 116. C 117. D 118. B 119. B 120. A
121. C 122. B 123. C 124. B 125. C 126. C 127. A 128. D 129. B 130. A
131. A 132. B 133. A 134. D 135. B 136. C 137. C 138. C 139. B 140. C
141. B 142. A 143. C 144. D 145. B 146. C 147. C 148. A 149. D 150. B
151. C 152. D 153. B 154. C 155. C 156. C 157. D 158. D 159. D 160. A
161. A 162. C 163. C 164. B 165. C 166. B 167. B 168. D 169. B 170. A
171. C 172. A 173. C 174. C 175. A 176. C 177. A 178. D 179. B 180. D
181. D 182. D 183. A 184. C 185. C 186. B 187. A 188. A 189. D 190. B
191. C 192. C 193. D 194. C 195. D 196. B 197. D 198. B 199. C 200. C