1.

The management and administration of the police organization is directed towards the
achievement of goals and objectives. ____ are broad statements of general and long-term
organizational purposes often used to define the role of the police.
a. Objectives
b. Goals
c. Tactics
d. Strategies
2. An effective police manager must be concerned with the _____ of police work teams and their
members. The summary of measures of the quantity and quality of police work performance
achieved, with resource utilization considered.
a. Performance
b. Programs
c. Productivity
d. Efficiency
3. The process of monitoring performance, comparing results to objectives and taking corrective
action as necessary is called
a. Planning
b. Coordinating
c. Controlling
d. Staffing
4. The classical philosophy of management that sought to discover the best method of performing
specific task. This is based from the works of Frederick Taylor.
a. Scientific Management
b. Bureaucratic Model
c. Theory X and Y
d. The Hawthorne Effect
5. From the works of Gullick and Urwick, ____ is working out in broad outline the things that need
to be done and the methods for doing them to accomplish the purpose set for the organization.
a. Planning
b. Organizing
c. Staffing
d. Directing
6. The philosophy in management which emphasizes on the concern for the workers/ officer. It
suggests that when special attention is paid to officer by police management, productivity is
likely to increase regardless of changes in working conditions.
a. Scientific Management
b. Bureaucratic Model
c. Theory X and Y
d. The Hawthorne Effect
7. What theory in police management means that all parts of a system are interrelated and
interdependent to form the whole?
a. Theory X and Y
b. Contingency Theory
c. System Theory
d. Quality Management Theory
8. The complexity of the work processes emphasizes the importance of individual needs,
expectations, and values as key elements in the process. If the negative consequences of goal
frustration are to be avoided, the manager has the challenge to create an organization in which
the impediments to performance are kept to a minimum.
a. Motivation
b. Performance process
c. Effectiveness and Efficiency
d. Command
9. It is a study of the labor supply of jobs, which are composed with the demands for workers in an
organization to determine future personnel requirements, which either increase or decrease. If
there is an expected shortage of personnel, the organization may decide to train and develop
present employees and/or recruit from outside sources.
a. Personnel Planning
b. Personnel Recruitment
c. Selection Process
d. Personnel Placement
10. The performance rating is the evaluation of the traits, behavior and effectiveness of a police
officer on the job as determined by work standards. This is done through ___.
a. Judgment
b. Appraisal
c. Compensation
d. Training
11. Under the law, a police applicant must be a person of good moral conduct. Which of the
following document may prove this requirement?
a. Transcript of scholastic records
b. Good moral character from the Barangay Chairperson
c. Letter of reference from a politician
d. Diploma
12. The purpose of a temporary appointment status in the police service is to prevent a hiatus (a
break in continuity) in the discharge of official functions by authorizing a person to discharge the
same pending the selection of the permanent or other appointee. What makes the approval
temporary?
a. The fact that it is made to depend on the conditions specified therein on the verification
of the appointee to the position.
b. An appointment cannot be withdrawn or revoked by the appointing authority
c. Appointment remains in force and effect until disapproved by the civil service
commission
d. Appointment may be void from the beginning due to fraud on the part of the appointee
or because it was issued in violation of law
13. This refers to a general plan of action that serves as a guide in the operation of the organization.
It makes up the basic framework of management decisions that set the course what the
organization should follow. It defines the authority and responsibility of supervisors in their job
of directing group efforts and implementing personnel programs.
a. Policy
b. Codes
c. Operating Procedures
d. Strategy
14. The first step in the recruiting procedure, and the one that should receive greatest emphasis, is
that of attracting well-qualified applicants. Recruitment in the police service is dependent on the
availability of national or regional quota of the PNP, which is determined by the ____.
a. Civil Service Commission
b. National Police Commission
c. PNP HRDD (Personnel)
d. All of the above
15. The appointing authority for Non Commissioned Officers in the PNP as per standards is the ___.
a. Regional Director with attestation of the CSC
b. Chief PNP with concurrence of Congress
c. President
d. City or Municipal Mayor
16. The process by which an individual police officer who is recruited into the service receives
formal instruction on the job for special and defined purposes and performs actual job functions
with periodic appraisal on his performance and progress is called __.
a. Field Training
b. Performance Evaluation
c. Guide to Assignment
d. Program of Instruction
17. What types of Police Inspection is conducted by the head of subordinate units that is on a
regular basis?
a. Staff Inspection
b. Authoritative Inspection
c. Internal Affairs
d. External Affairs
18. A punishable act constituted by the omission or refusal, without sufficient excuse, to perform an
act or duty, which it was the peace officer’s legal obligation to perform; it implies a duty as well
as its breach and the fast can never be found in the absence of a duty.
a. Nonfeasance
b. Misfeasance
c. Malfeasance
d. Misconduct
19. The period of time that has elapsed since the oath of office was administered. Previous active
services may be included or added is called
a. Duration of service
b. Length of service
c. Tenure
d. Leave of Absence
20. The Chief of the Philippine National Police has the rank of Police Director General in the Armed
Forces of the Philippines with a___.
a. 5-star rank
b. 4-star rank
c. 3-star rank
d. 2-star rank
21. When a citizen decides to complain against a police office because of any abuse of authority, he
must file his complaint to what office?
a. NAPOLCOM
b. PLEB
c. Court of Appeals
d. DILG
22. Who serves as ex-officio of the National Police Commission?
a. AFP Chief
b. DILG Secretary
c. Chief PNP
d. NBI Director
23. The Secretary of the Department of Interior and Local Government shall be at the same time the
________ of the NAPOLCOM.
a. ex-officio member
b. commissioner
c. ex-officio chairperson
d. chairman
24. What objectives stated below is not included in police personnel management?
a. to uphold the vision and mission of the PNP
b. to procure personnel with inappropriate police qualification and eligibility
c. to maintain the effective strength of the PNP
d. to improve the benefit of all performing police personnel
25. In the PNP Application processing system, the process of removing undesirable and unqualified
applicant is called ___________.
a. Selection
b. Recruitment
c. Appraisal
d. Training
26. What evaluation process is conducted to all PNP applicants that focuses on his/her particularly
the impact of his reflection to other people?
a. Oral interview
b. Psychiatric
c. Psychological evaluation
d. Medical
27. The act of temporarily denying an officer the privilege of performing his police duties in
consequences of an offense and violation of rules and regulations.
a. Dismissal
b. Restrictions
c. Suspension
d. Reprimand
28. Who is qualified to apply for age waiver?
a. An applicant who is 21 years’ old
b. An applicant who is not below 20 years old nor more than 35 years’ old
c. An applicant who is below 21 years’ old nor more than 30 years’ old
d. An applicant who is not below 30 years’’ old nor more than 4o years’ old
29. Liza was underweight according to her age; under the waiver program how many months will be
given to her to comply with the weight requirement?
a. 6 months
b. 3 months
c. 8 months
d. 12 months
30. Decisions of the Internal Affair Service (IAS) may be appealed with the NAPOLCOM __________.
a. National Appellate Board
b. Regional Appellate Board
c. Inspection, Monitoring and Investigation Service
d. Legal Affairs Service
31. A respondent police officer pleaded guilty of the charges filed against him before the People’s
law enforcement board (PLEB). The PLEB shall now determine his/her _________.
a. Nature of offense and his/her accomplice
b. Degree of responsibility and the appropriate penalty to be imposed
c. Penalty to be imposed upon the respondent
d. Sincerity of the admission of guilt
32. What is the process of searching for people who fill vacant positions in an organization?
a. Recruitment
b. Appointment
c. Promotion
d. Designation
33. It is the administrative function concerned with the creation, protection, retention, retrieval,
and preservation of records?
a. Records development
b. Records management
c. Records administration
d. Records system
34. What is the process of directing and controlling the resources of an organizations?
a. Organization
b. Supervision
c. Planning
d. Management
35. Senior superintendent Jaime Salang was charged administratively for grave misconduct before
the inspection, monitoring, and investigation service of the National Police Commission
(NAPOLCOM) which pre-charge evaluation report indicated that there is prima facie case against
him. Can the NAPOLCOM conduct formal investigation immediately?
a. Yes, because there is a probable cause
b. No, a presidential clearance is still needed before formal investigation
c. No, the case has to be endorsed to the chief PNP
d. Yes, NAPOLCOM is an administrative disciplinary authority
36. Leonila Aberton is a licensed physical and applied through the lateral entry of the PNP. If she is
found to be qualified what would be her rank?
a. P/Capt.
b. P/Lt. Col
c. P/Lt.
d. P/Maj.
37. Under the law, the NAPOLCOM shall establish a system of promotion for uniformed and non-
uniformed member of the PNP on the basis of, except one
a. Seniority
b. Merit
c. Responsibility of police officer
d. Availability of vacant position
38. In the police disciplinary system, a ____________ refers to an act omission not involving moral
turpitude but affecting the internal discipline of the PNP.
a. Negligence
b. Minor offense
c. Major offense
d. Grave misconduct
39. Under sec. 57 of R.A. 8551 when administrative complaint is filed with police disciplinary
authority, such PLEB, no other case involving the same cause of action shall be filed with any
disciplinary authority.
a. Internal affairs
b. Forum shopping
c. Summary procedure
d. Costumer service
40. All of the following are members of the people’s law enforcement board (PLEB), EXCEPT:
a. A barangay captain of the city/municipality chosen by the association of barangay
captains
b. Three members chosen by the peace and order council among respected members of
the community
c. A bar member chosen by the integrated bar of the Philippines
d. Any member of the sangguiniang panglungsod/pambayan
41. Decisions of the people’s law enforcement board (PLEB)may be appealed with the NAPOLCOM
__________.
a. National appellate board
b. Regional appellate board
c. Inspection, monitoring and investigation service
d. Legal affairs service
42. Decision of the chief, PNP in administrative cases where the penalty is dismissal, demotion and
forced resignation may be appealed before the
a. Regional appellate body
b. Office of the president
c. National appellate board
d. Chairman, NAPOLCOM
43. The national appellate board and regional appellate boards are the ________ of the Philippine
national police.
a. Appellate body
b. Juridical authorities
c. Disciplinary machinery
d. Central receiving entity
44. All original appointment of commissioned officers in the PNP shall commence with the rank of
inspector; EXCEPT,
a. Engineers
b. Optometrist
c. Forensic Sciences
d. Chaplains
45. What are items either handwritten, typed written, or otherwise reproduced matter,
photographs or other documentary materials regardless of physical form or characteristics,
made or received by law enforcement agency in pursuance of its legal obligations?
a. Documents
b. Dossier
c. Records
d. File
46. It is a facility, sometimes designed and constructed for low-cost and efficient storage and
furnishing or reference service or semi-current records with suitable protection pending their
ultimate disposition.
a. Records center
b. Records office
c. Records custodian
d. Records management
47. Focal point of the agency where records are received, released and maintained for future use.
a. Records center
b. Records office
c. Records custodian
d. Records management
48. A qualified officer who coordinates across the department on their records activities and shall
have the responsibility and control of all records holding of the agency in his or her possession
of custody.
a. Records center
b. Records office
c. Records custodian
d. Records management
49. It refers to a folder containing records.
a. Documents
b. Dossier
c. Records
d. File
50. What refers to a method of expediting the sorting and filing of records?
a. Filing system
b. Coding system
c. Retention period
d. All of the above
51. A specific period of time established and approved by competent authority after which a given
set of files is deemed ready to permanent storage or storage.
a. Filing system
b. Retention period
c. Recalling period
d. Filing period
52. An act of determining the subject or subjects which may be the name of individuals, functions or
topics under which the records are to be filed and cross-referred according to an established
plan for filing.
a. Public records
b. Indexing records
c. Filing system
d. Filing period
53. Which of the following is inseparable from the principle or delegation?
a. Training
b. Role modeling
c. Development of subordinate
d. Order giving
54. Before the passage of Joint Resolution No. 01, Series of 2018, the salary grade of PNP member is
equal to that of
a. A College professor
b. A Members of the PDEA
c. A Public school teacher
d. All of them
55. Under Republic Act 6975, PNP personnel are entitled to a longevity pay of 10% of their basic
monthly salaries for every ________ years of service.
a. Three (3)
b. Five (5)
c. Seven (7)
d. Ten (10)
56. Who will have preferred to be promoted among the following personnel in terms of appropriate
eligibility?
a. The most senior member
b. The most qualified member
c. The most preferred member
d. The appointed member
57. What promotion can be availed by personnel in the Philippine National Police when the rank he
occupies does not commensurate with the key position given to him?
a. Regular Promotion
b. Special Promotion
c. Promotion by Virtue of Position
d. None of these
58. What procedure is undertaken by the police organization by designating personnel to a
particular function duty or responsibility?
a. Police Appointment
b. Police Placement
c. Police Assignment
d. Police Promotion
59. The process of measuring the performance of police officers whether or not the goals and
objectives of the organization has been achieved refers to
a. Police Appraisal
b. Police Placement
c. Police Training
d. Police Promotion
60. Which of the following qualifications upon entering in the Philippine National Police is CANNOT
be waived?
a. Age
b. Height
c. Education
d. Weight
61. What is the minimum age an applicant must possess upon entry in Philippine National Police?
a. Twenty (20) years
b. Twenty-one (21) years
c. Thirty (30) years
d. Thirty-five (35) years
62. Currently, the height requirement under the law for a male applicant must possess to enter the
Philippine National Police is
a. 1.57 meters
b. 1.62 meters
c. 1.52 meters
d. 1.49 meters
63. What policy dissemination method contains the history and its organizational structures?
a. Bulletin Boards
b. Memoranda
c. Police Handbooks
d. Police Manual
64. Which of the following method of dissemination is utilized in community relations?
a. Police Manual
b. Police Handbook
c. Bulletin Boards
d. Police Publications
65. What can also include transfer of records to a historical archive, to a museum, or even to a
private party and does not always mean destruction?
a. Discarding of Record
b. Disposition of Records
c. Administering Record
d. Recording of Records
66. The type of policy that was formulated as a result of bringing the problem from the lower level
to superior officers to be addressed refers to
a. Originated Policy
b. Appealed Policy
c. Original Policy
d. Imposed Policy
67. The theory of management that involve the application of science to work is known as:
a. Contingency Management Theory
b. Systems Management Theory
c. Scientific Management Theory
d. Theory X and Theory Y
68. Who accomplishes the objectives of the organization by getting things done through personnel?
a. Field Supervisor
b. Personnel Manager
c. Police Executive
d. Administrative Officer
69. How does high productivity of police performance be achieved?
a. By police effectiveness and efficiency
b. By personnel and records management
c. By police planning and organizing
d. By leading and controlling the police
70. It is an official designated by NAPOLCOM to investigate application for benefit claims.
a. Hearing officer
b. NAPOLCOM investigation
c. Claim officer
d. Investigator
71. Failure to report on duty in prescribed uniform is an example of
a. Simple misconduct
b. Simple neglect of duty
c. Simple irregularity in the performance of duty
d. Less grave misconduct
72. It is a means of communicating policies to all personnel, that is fast and they provide greatest
assurance of reaching every employee.
a. Police manuals
b. Police handbooks
c. Memoranda and circular
d. Bulletin board
73. What refers to any offense committed by a member of the PNP affecting order and discipline
within the organization?
a. Withholding of privileges
b. Breach of the internal discipline
c. Disciplinary action
d. Violation of the law
74. PSSg. Venerasion, after his tour of duty boarded a bus, while in transit, 3 suspects announced a
heist; because of vigilance, courage and exceptional skills, he was able to neutralize and kill all of
the suspects. He is qualified for the promotion wanting eligibility and training. What kind of
promotion was given?
a. Posthumous promotion
b. Promotion by virtue of position
c. Regular promotion
d. Meritorious or special promotion
75. The evaluation of personality of the applicants involves appraisal of personal qualities
particularly the impact of his reflection to others.
a. Psychological evaluation
b. Oral interview
c. Character investigation
d. Physical Examination
76. During this period, some weakness and incompetence of the police recruit may be discovered.
a. Temporary
b. Appointment
c. Probation
d. Final selection
77. It decides cases on appeal, based on the decision made by officers other than the CPNP, the
mayor, and the PLEB.
a. RAB
b. NAB
c. PLEB
d. NAPOLCOM
78. The age requirement in the PNP based on the upgrading qualification for appointment is_____.
a. 20-30
b. 21-30
c. 20-35
d. 21-35
79. Attrition by non-promotion shall be incurred by any PNP member who has not been promoted
despite the existence of a vacancy shall be retired or separated after a period of continuous;
a. Five (5) years
b. Fifteen (15) years
c. Ten (10) years
d. Twenty (20) years
80. The PNP field training program shall be for a period of
a. Six (6) months
b. Eighteen (18) months
c. Twelve (12) months
d. Twenty-four (24) months
81. The officer in the PNP by the name of Rey Reyes has a star on his shoulder. What is the rank of
Rey?
a. Police Lieutenant Colonel
b. Police Colonel
c. Police Brigadier General
d. Police Major General
82. The decision of dismissal by the PLEB is final and executory but subject to appeal to the RAB. The
period of appeal upon receipt of decision by the respondent is ______.
a. Ten (10)
b. Thirty (30)
c. Twenty (20)
d. Forty (40)
83. An appeal filed with the NAPOLCOM Regional Appellate Board shall be decided within_____
days from receipt of motion of appeal.
a. Twenty (20)
b. Fifty (50)
c. Thirty (30)
d. Sixty (60)
84. The principal responsibility for the maintaining an appropriate level of discipline in a unit rest
with the
a. Immediate supervisor
b. First line senior police officers (sergeants)
c. Middle-level supervisor
d. Chief of police
85. The application letter of the claimant for death benefits shall be in writing, under oath, in
triplicate copies and shall be addressed to the ____ concerned.
a. PNP Regional Director
b. DILG Regional Director
c. DBM Director
d. NAPOLCOM Regional Director
86. What was supposed to be the total accumulated years of service for a PNP personnel to avail of
the early retirement benefit?
a. Twenty (20) years of service
b. Twenty-five (25) years of service
c. Thirty (30) years of service
d. Thirty-six (36) years of service
87. Which of the statements is TRUE?
a. In a small police station, the need for a fulltime records officer is justifiable.
b. As the police station increases its size, routine desk duties and records task increase to
such extent that the desk officer is not able to hand them alone.
c. Police records are not important in police administration.
d. In large department, the desk officer devotes full-time exclusively to records tasks.
88. Complaints against personnel of the IAS shall be brought either to the Inspector General’s office
or to the
a. Chief of PNP
b. Congress
c. NAPOLCOM
d. President
89. The RAB decide appeals in the following cases, EXCEPT
a. PLEB
b. PNP Regional Director
c. City/Municipal Mayors
d. Chief of PNP
90. The power to direct, superintend, and oversee the day-to-day functions of police investigation
of crime, crime prevention activities, and traffic control in accordance with the rules and
regulations promulgated by the Commission.
a. Operational supervision and control
b. Administrative supervision and control
c. Employment
d. Deployment
91. The operational supervision and control over the PNP assigned at cities and municipalities in a
power of the
a. Congress
b. Department of Interior and Local Government
c. Local Government Executives
d. National Police Commission
92. Who among the following meets the age qualifications for appointment to the police service?
a. Rey who is 20 years old.
b. John who is 22 years old.
c. Dennis who is 17 years old.
d. Santi who is 35 years old.
93. To improve delegation, the following must be done, EXCEPT
a. Establish objectives and standards
b. Count the number of supervisors
c. Require complete work
d. Define authority and responsibility
94. The following are the major categories of records services;
I. Maintenance of records on arrest and personal identification, crimes, accidents, and
evidence.
II. Provision of indexing and information retrieval, office stenographic services, and
public assistance and information.
III. Records control through report review and audit services.

a. I, II, III
b. I and II only
c. I only
d. II only
95. Sometimes, it is called as “progress”, “development”, or “service” rating.
a. Fitness
b. Merit
c. Service
d. Attrition
96. In selection process for the purpose of ranking applicants which is usually has high
concentration of achievement of educational skills and levels rather that the potential or
aptitude for learning.
a. Written examination
b. Positive approach in selection
c. Intelligence
d. Examination and test
97. It shall be administered based on rules and regulations approved by the National Police
Commission (NAPOLCOM) for the members of the police organization in order to assess and
measure individual efficiency, competence and effectiveness.
a. Performance Evaluation System
b. Performance Evaluation Rating
c. All of These
d. None of These
98. What is also known as the "PNP, BFP, BJMP and BuCor Height Equity Act?
a. RA 11131
b. RA 11200
c. RA 11549
d. RA 10591
99. To whom will the complaint be brought when the offense committed by a member of the PNP is
punishable by suspension for a period of twenty (20) days?
a. Chief of Police
b. City Mayor
c. PLEB
d. IAS
100. The following are the disciplinary authorities where a complaint could be filed for a
dismissal case of a member of the Philippine National Police, EXCEPT:
a. Chief of Police
b. Regional Director
c. NAPOLCOM
d. PNP Chief