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DaaS VDI Access Instruction

This document provides instructions for accessing a Desktop as a Service (DaaS) virtual desktop from State Street managed devices or externally. It outlines how to navigate to the portal URL, login with credentials, install the Citrix Receiver if needed, and launch the "DaaS Win7 VDI" icon to access the virtual desktop. It also includes links for the Service Desk, live chat support, and instructions for logging DaaS support tickets if issues arise.

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Trilokesh P
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1K views

DaaS VDI Access Instruction

This document provides instructions for accessing a Desktop as a Service (DaaS) virtual desktop from State Street managed devices or externally. It outlines how to navigate to the portal URL, login with credentials, install the Citrix Receiver if needed, and launch the "DaaS Win7 VDI" icon to access the virtual desktop. It also includes links for the Service Desk, live chat support, and instructions for logging DaaS support tickets if issues arise.

Uploaded by

Trilokesh P
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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DaaS VDI Access Instruction

DaaS FAQs :
https://community.statestr.com/sites/DigitalWorkSpace/SitePages/Desktop%20as%20a%20Service.aspx

Accessing Your DaaS Desktop (Video Link)


1. Navigate to one of the URLs listed below for testing. Details for internal and external access are included.
a. Internal Access – From a State Street managed device on the State Street network, open a Web Browser
of your choice (Google Chrome, Safari, Internet Explorer) and navigate to https://my.daas.statestr.com
b. External Access – From any device, on any network, open a Web Browser of your choice (Google
Chrome, Safari, Internet Explorer) and navigate to https://remote.statestreet.com
2. Once you reach the portal, you will be able to login to the portal. Enter your State Street employee ID and
password and click ‘Log On’. For external access, you will need to enter your SecurID (Pin+ RSA Token).
3. After authentication, the portal will automatically check to see if your machine has Citrix Receiver installed.
When prompted, check the ‘Citrix license agreement’ box and click the ‘Install’ button. This will install Citrix
Receiver. ** Note: This step only needs to be completed once. If Citrix Receiver is already installed on your
machine, you can skip to the next step. If the Citrix receiver is already installed and if you are getting “ unknown
client error 1110”, you need to get 4.9.6 or later version of Citrix receiver installed in your computer. Please
access the below link(s) to download the Citrix receiver.
a. Internal Link : (from SSC computers) : \\ntaswb01\globalpkg$\W7Applications\Citrix Receiver 4.9 CU
7 LTSR\PackagedApp\
b. External link : https://www.citrix.com/downloads/citrix-receiver/legacy-receiver-for-windows-
ltsr/receiver-for-windows-ltsr-4_9_6001.html

4. Once you have successfully logged in, you will see the main portal page as displayed below. If your desktop does
not automatically launch, click the “DaaS Win7 VDI” icon.

5. Wait for your desktop to load.

6. Once you have access to your desktop, navigate to the (Start Menu)  All programs & and launch
necessary applications.

Information Classification: Limited Access


Service Desk contacts :
 https://community.statestr.com/sites/ITServiceDesk/SitePages/Home.aspx  

 Global Service Desk Chat : https://community.statestr.com/Sites/ITServiceDesk/LiveChat/Home.aspx


 Call Service desk - Phone : +1 617 985 4357

DaaS Support ticket logging through web portal

 https://community.statestr.com/sites/DigitalWorkSpace/SiteAssets/DAAS/DaaS%20Documents/DaaS
%20Support%20Guide.pdf - Refer – Page:2
 Please include error message & include screenshots also where possible

Information Classification: Limited Access

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