Hybrid IP-PBX System

IP Proprietary Telephone Line-up

KX-NT346 KX-NT343 KX-NT321
KX-TDA100D
• 6-Line Backlit Display • 3-Line Backlit Display • 1-Line LCD Display
• 24 Flexible CO Buttons • 24 Flexible CO Buttons • 8 Flexible CO Buttons
• Digital Speakerphone • Digital Speakerphone • Digital Speakerphone
• 2 Ethernet Ports (100 Base-T) • 2 Ethernet Ports (100 Base-T) • 2 Ethernet Ports
(100 Base-T)
• Power-over-Ethernet (PoE) • Power-over-Ethernet (PoE)
• Bluetooth® Module (Option:KX-NT307) • Bluetooth® Module (Option:KX-NT307) • Power-over-Ethernet
(PoE)
• Add-on 12-Key Module • Add-on 12-Key Module
(Option: KX-NT303) (Option: KX-NT303)

Digital Proprietary Telephone Line-up

KX-DT346 KX-DT343 KX-DT321
• 6-Line Backlit LCD Display • 3-Line Backlit LCD Display • 1-Line LCD Display
• 24 Flexible CO Buttons • 24 Flexible CO Buttons • 8 Flexible CO Buttons
• Digital Speakerphone • Digital Speakerphone • Digital Speakerphone
• Bluetooth® Module • Bluetooth® Module • 60-DSS Console
(Option: KX-NT307) (Option: KX-NT307) (Option: KX-DT390)
• Add-On 12-Key Module • Add-On 12-Key Module
(Option: KX-NT303) (Option: KX-NT303)
or 60-DSS Console or 60-DSS Console
(Option: KX-DT390) (Option: KX-DT390)
• USB Module • USB Module (Option: KX-DT301)
(Option: KX-DT301)
KX-DT333
• 3-Line LCD Display
• 24 Flexible CO Buttons
• Digital Speakerphone
• 60-DSS Console
(Option: KX-DT390)

Options
Add-on Key Module DSS Console
KX-NT303 KX-DT390
• Add-on 12-Key Module • 60 DSS Console

New Standard Mobile Hybrid

(For KX-NT346/343, KX-DT346/343 only) (For KX-DT346/343/333/321 only)

Bluetooth® Module
KX-NT307 USB Module
Communication System
(For KX-NT346/343, KX-DT346/343 only) KX-DT301
(For KX-DT346/343 only)
Mounting the KX-NT307 lets you connect a commercially available
Bluetooth headset for hands-free communication
(Answer a call/End a call/Voice communication)

Trademarks and registered trademarks

• Some models will be available to limited countries.
-Microsoft, and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
• The images shown of base
-The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under licence.
unit display and lamps are composite images.
Other trademarks and trade names are those of their respective owners.
• Weights and dimensions are approximate.
Important • Design and specification subject to change without notice.
-Safety Precaution: carefully read the operating instructions and installation manual before using this product. • These products may be subject to export control regulations.

DISTRIBUTED BY :

Printed in Japan 1106 (KX-TDA1D-ECT 1106ITP-4)

A Comprehensive Solution Expandability and Mobility Are the
Key to Keeping Pace with Today's
Tailored to Efficiently Meet Fast-Evolving Telecommunications
Your Communication Needs World
The Panasonic KX-TDA100D hybrid IP-PBX system offers
Today and in the Future exceptional expandability and mobility to meet your
growing needs

Combining the benefits of traditional telecommunications with the advantages of Future Ready Expandability
DECT
contemporary IP technology, Panasonic’s KX-TDA100D Hybrid IP-PBX System Wireless

provides the features and flexibility to handle all of your corporate communication
Hybrid System’s IP Proprietary
Telephone
handset
Cellular
Phone

needs — both today and in the years ahead. Incorporating an impressive array of
Mobility
advanced corporate telephony functions in a cost-effective package, the IP-enabled
IP
Network Single line
KX-TDA100D offers a wide range of capabilities to optimise your company’s Telephone

communications. Solutions such as Wireless Mobility give you the freedom to respond ■Expandable terminals
Designed to accommodate your business as it grows, the IP-Enabled
to important calls when you are away from your desk or moving around the office, KX-TDA100D allows you to connect up to 128 single line telephones.
That number can be further increased by adding DECT wireless
while advanced call centre functions make it easy to distribute calls, manage agents handsets.

handling calls, and control internal use of the phone system, improving communication ■IP-enabled for efficient communications
Taking advantage of the simplified, streamlined communications and
enhanced productivity made possible by IP telephony is key for any
efficiency and allowing you to serve customers more effectively.
Future Ready forward-looking business. The KX-TDA100D is IP-enabled, providing a
flexible IP network infrastructure that can carry both voice and data

Expandability communications. Versatile modular architecture supports

IP convergence, allowing you to migrate to Voice over Internet Protocol
(VoIP) at your own pace. By enabling voice and data communication to
work within the same network, IP telephony increases network
utilisation and reduces infrastructure cost.

Hybrid System’s Mobility

Outside Warehouse

Head Office Factory

Branch Office

■Seamless Communication Away from your Desk

Because the KX-TDA100D’s DECT wireless system makes extension
terminals cordless, even large premises can be turned into a
communications zone with cell stations enhancing coverage and giving
you true communication mobility.

■Cellular Phone Integration

The KX-TDA100D is a PBX system that can integrate with cellular
phones, enabling staff to pick up calls to the office even when they are
away from the office. This helps them catch every business
opportunity, regardless of whether they are in the office or not.

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Wireless Functionality Increases Mobility to Improve Productivity Business
Entry Model
KX-WT115
Business
Standard Model
KX-TCA175

Wireless Convenience Helps Boost Productivity A Variety of Wireless Handsets to Choose From
In addition to its conventional telephony and IP services, the IP-Enabled KX-TDA100D provides Packed with the latest communications features, Panasonic’s wireless Business
Compact Model
consistently reliable wireless connectivity with seamless automatic connection hand-over and handsets provide reliable and flexible communication capabilities in your KX-TCA275
wireless XDP parallel function. With staff free to take or make calls whether they are at their desk office. Simply select the units most appropriate to your organisation’s
or not, effective communications is assured and productivity enhanced. requirements.

Tough type
Model
Consistently Reliable Connectivity Enhanced Mobility KX-TCA364

Smooth, automatic hand-over between installed cell With Panasonic’s Wireless XDP Parallel function, you
stations expands coverage to ensure consistent can set your DECT handset to the same extension
coverage and true communication mobility even in number as your desk phone, enabling you to receive
large workspaces. calls when you’re away from your desk. Business Entry Model KX-WT115
High connection quality is maintained as you walk Calls can be seamlessly transferred from the system Easy-to-Use Handset
around, with coverage seamlessly transiting from one desk phone to the DECT wireless handset or vice
cell station area to another, helping to prevent versa. This entry-level, single-line model features a large, backlit 1.8-inch screen that is easy
important business conversations from being to read and a simple menu screen that allows you to easily access the handset’s
interrupted. versatile functions. Unlike home wireless handsets, this DECT handset can be used
Storage
Customer even in the large premises thanks to its multi-zone compatibility. Moreover, because it
Office Shop floor
features noise reduction, the person at the other end of the line can hear you clearly
even when the background is noisy.

Extension #200 ・1.8 inch Monochrome LCD ・Noise Reduction

・Soft Keys ・Call Log（Handset）
Hand-over Call Seamless
Transfer

Office On your desk

Business Standard Model KX-TCA175 Business Compact Model KX-TCA275

Colour LCD and Multi-Functional Design

Storage Meeting room Extension #200 With a colour LCD for easier viewing of line status and phone number registration, the
KX-TCA175/275 provides both convenience and versatility, allowing you to take
Note: When the KX-WT115 is used, available functions are restricted.
advantage of PBX features at the touch of a button.
・Flexible Keys ・Group Ring
・1.5 inch colour LCD ・Call Log（PBX）
Hands-Free Conversation ▶ Cell Station ▶ Repeater ・Noisy Area Mode* ・Headset Ringer
Used with Repeater, ・Editable Soft Key ・Vibration（KX-TCA275 Only）
the range can be extended.
Plug in the optional headset and enjoy the ease and
*Background noise into microphone is softened when set to ON.
unrestricted freedom of hands-free communication.
With the optional headset, you can answer incoming
calls keeping your hands free to continue with the task
at hand.

Tough type Model KX-TCA364

KX-TDA0158 KX-A405 KX-A272 Tough Enough to Withstand Harsh Conditions
DPT I/F For information
8speech paths on release dates,
please inquire. The KX-TCA364 ruggedised handset meets strict dust and splash resistant
KX-TDA0155 IP64 standards. With an impact-absorbing rubber grip and reinforced
DPT I/F System Capacity
2ch speech paths plastic casing, the KX-TCA364 can withstand difficult usage conditions.
Cell Station KX-TDA0158 13
KX-TDA0156 ・Dust and Splash Resistant ・Noisy Area Mode* ・Call Log（PBX）
CS I/F KX-TDA0156 26 ・Flexible Keys ・Soft Keys ・Vibration
4ch speech paths
KX-TDA0155 26 ・1.5 inch Monochrome LCD ・Group Ring

Portable Station KX-TCA series/ 128 *Background noise into microphone is softened when set to ON. *IP64 compliant: Protection against dust entering the handset,
KX-WT115 and protection against water spray from any direction.

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Effective Integration of Communications Inside and Outside the Office

Cellular Phone Integration Enhances Business Flexibility Additional Capability for Enhanced
Cellular phones have changed the way we do business, helping us stay in touch with clients and
partners when we are outside the office. The KX-TDA100D helps make that connection seam-
Wireless Convenience
When your phone is busy or when you are unable to answer,
less, using the latest cellular phone integration technology to automatically redirect calls to your
the KX-TDA100D will let you know someone has called or left a message.
office extension to a cellular phone at a lower, fixed cost.

You Can Always Be Reached at a Incoming Call Distribution Group with

Single Number Up to 4 Cellular Phones
When people want to call you, one number is all they The KX-TDA100D allows you to set up an Incoming
need, whether you’re in or out of the office. Call Distribution (ICD) group with up to 4 cellular
Since cellular phones can be integrated into the phones. Calls to the office’s extensions can be
KX-TDA100D system so that incoming calls received simultaneously on cellular phones. Built-in Simplified Voice Message Advanced e-Message Available when
simultaneously ring both the desk phone and the This functions is convenient especially when there are Combined with KX-TVM50/200
The optional ESVM Card ensures you can enjoy the
cellular phone, you’ll be able to pick up calls few people in the office, such as lunchtime.
efficiency and ease of use of voice messaging without You can configure the optional KX-TVM50/200 to notify
on either phone.
adding a separate voice mail system. Customize your you by e-mail when you’ve received new messages. You
Customer mailbox by recording your own greeting messages that can then log in your mailbox remotely and listen to your
Single Number
Contact Office
are played when you can’t answer your phone. Your messages. Audio files in WAV format can also be
Telephone
Company callers can record their messages directly into your attached to e-mail messages.
Customer
personal mailbox, allowing you to receive private You can easily forward them by e-mail to other parties,
Dial:1234-5678 messages. There is no need to have someone write and keep backup copies of those messages on your PC.
Telephone
Company down messages for you.
Outside Outside
Dial:1234-5678 Outside Hello this is A
I am not at
my desk
Telephone Celluler New Message WAV
Telephone Celluler Company Company
Company Company Notification Forward
Customer Customer
Mail Box
Cellular phone Number Call Forwarded
8888-8888 to Voice Mail 101
Telephone Telephone
ICD Group Company 201
Company LAN
301
Note:KX-TDA920 is required. Note:KX-TDA920 is required.
LCOT trunks without reverse circuit detection and channels of LCOT trunks without reverse circuit detection and channels of
a T1 trunk set to LCOT type do not support these features. ESVM
a T1 trunk set to LCOT type do not support these features.
Card
KX-TVM50/200

Transfer from Cellular Phone to an

Extension Built-in ESVM
(Enhanced Simple Voice Mail) External Solution
After you answer the call forwarded from the
KX-TDA100D system by your Cellular phone, you can KX-TDA0192/KX-TDA0194 KX-TVM50 KX-TVM200
transfer that call to an extension in your office. Number of Ports Max: 8* Max: 6 Max: 24

Office Voice Storage Max: 8Hours* Max: 8 Hours Max: 1000Hours

Number of Mailboxes Max: extensions Max: 64 Max: 1024
Customer
Number of Messages Max: 1000* Unlimited Unlimited
Transfer KX-TVM50 KX-TVM200
Telephone to an e-Message N/A Yes Yes
Company extension
Outside * In case of using 2 cards of KX-TDA0194.

Dial:1234-5678
Telephone Celluler
Company Company Maximised for Networked Multi-site Deployments
You can set up centralised voice mail (KX-TVM50/200) for up to 8 networked Hybrid IP PBX systems. Extension users from
Cellular phone Number
8888-8888 each branch site can configure their phone terminals to forward calls when in busy or no-answer state to the central voice
Note:KX-TDA920, KX-TDA0190 and KX-TDA0192 or messaging system and access messages using VM access codes.
TDA0194 are required.

6 7
Keeping Costs Down Is Always a Priority

Adoption of IP-Enabled System Supports Convergence Improved Communication Management

Designed to support convergence via modular architecture, this IP-enabled system facilitates Because the KX-TDA100D incorporates functions to control access levels and
a smooth migration towards VoIP, allowing voice and data communication to function automatically select the optimal carrier, communication management can be
harmoniously within the same network, assuring additional flexibility in the future. greatly improved.

Benefits of Voice over IP (VoIP) Lower Communication and Installation

Costs
VoIP, where packets of digitally compressed voice are
sent over IP data networks, leverages existing data Installing the KX-TDA100D and using your carrier’s
networks to bypass PSTN and therefore avoid all costs IP line service will help to lower communication costs
associated with PSTN calls. In addition, VoIP also between the head office and a branch office.
allows for more advanced telephony solutions and It also reduces installation costs because installing the
applications. VoIP is an ideal solution for site-to-site KX-TDA100D in the headquarters eliminates the need
communications between multi-site offices and retail for one in the branch office. Toll Restriction Services (TRS) to Automatic Route Selection (ARS) Always
chains — as well as for networking branch office and Control Access Levels Makes the Right Choice
remote office employees, and small office/home office
Head Office Branch Office TRS helps you to prevent unauthorised (long distance) If you subscribe to several carriers, the Automatic Route
(SOHO) workers, allowing for flexible working
calls from being made. Every extension is programmed to Selection (ARS) function will route each call through the
environment and lowering cost. This system supports
belong to one of 7 classes of service (COS). Each COS is least expensive carrier, eliminating the need to dial the
H.323-based internetworking addition to the traditional
programmed to have a toll restriction class for the day, carrier code for each call or to remember which carrier to
ISDN QSIG connectivity.
IP VPN night, and lunch modes. use for which destination.

Headquarters
Customer
Lowest
Price
IP Proprietary Phone

Level 1 Level 2 Level 3 Level 0

〈Executive〉 〈Secretary〉 〈Staff〉 〈Reception〉
IP VPN No restriction International Long distance Internal calls
calls restricted calls restricted only

Excellent Flexibility for Office Layout

Changes
Carriers
By using IP phones as extensions, you don’t need to
Branch offices change the settings at the PBX each time you change
your office layout, as is normally required. Simply
move the phone, and then connect it to the LAN for
Call Accounting Lets You Keep Track
quick and easy use.
The Call Accounting (CA) function is a convenient
Web-based application that allows you to view the call
Office history and estimated call charges using a Web browser.
PoE Switch
2F

IP Proprietary Phone

1F

PoE Switch

8 9
More Ways to Enhance Customer Satisfaction Connected to Constitute a System
That Optimises Your Communication
Helping Provide Excellent Customer Service
Keeping the customer satisfied is the key to success for anybody’s business.
Optimised for customer service, the KX-TDA100D makes sure your customers are
taken good care of.
IP Proprietary Telephone

IP
IP
Network
Network

Small Call Centre Functions Optional Voice Processing System Single line Telephone
Wireless Solution
Provides Intelligent Call Routing
With its intelligent call-handling functions, the
KX-TDA100D can serve as the core of an efficient small When the optional KX-TVM50/200 Voice Processing
contact centre for outstanding customer service. System is installed, calls that cannot be answered
Use the KX-TDA100D to automatically distribute immediately can be sent to a call queue and greeted
incoming calls as desired. Calls can be queued while with a friendly welcoming message. The messages are
your team is busy on the telephone; pre-recorded pre-recorded and can inform the caller that their call
messages can be played to reassure callers while they will be handled in the order it has been received by an
wait for their call to be answered. If there is no reply or agent as soon as one becomes available, or the
if the phones are all busy, music or pre-recorded messages can be used as a way to generate additional
promotional messages can be played on hold. You can business opportunities by alerting the caller to a
also assign a backup extension as an overflow service the company offers, or a forthcoming sales
destination for calls not answered within a specified promotion.
period of time. The system provides a variety of call
distribution patterns. Effective use of the different Answer Call
patterns — Uniform Call Distribution (UCD), Priority
Hunting, and Simultaneous Ring — can help you Welcome To ABC Electronic Store

manage calls more efficiently.

Play Auto Attendant Main Menu

Group Features
-VIP Call（Priority Answer） Check Digits?
-CLIP Distribution CTI Server
-Queuing Table No Digit
Pressed Fax Computer Telephony Integration(CTI)is
Agent Features the technology that brings the advantages of
telephony and computers
-Log-in / Log-out Order Dept Service Dept together - providing powerful and
-Ready / Not Ready simple productivity
Operator
-Wrap up enhancements. Panasonic KX-TDA
series supports CTI
integration via the two mature
Supervisor Features industry standards: TAPI&CSTA.
-Monitoring group activity in real time,
with real-time display view
-Historical analysis Digital Proprietary
-Agent management with DSS Caller ID Display on SLTs, DPTs, Telephone Music On Hold
-Agent status monitor and IP-PTs
-Remote agent log-in / out by DSS Music from external music source
The KX-TDA100D is compatible with Caller ID, which can be played to a party that has
-Autoanswer by headset
allows a user to see the caller’s information on the been put on hold.
display of a single-line telephone that supports Caller ID
display and digital proprietary telephones and IP
proprietary telephones. Proprietary display telephones Doorphone / Door Opener
can be used to access the Caller ID log for the 100 most Paging System
Up to 16 doorphones can be connected to the system. When a
recent calls (Call Log). The system has 3,040 incoming visitor presses a doorphone button, the pre-assigned extension
and 1,520 outgoing common logs. Logged incoming calls telephone will ring and the extension user can answer the call to An extension user can make a voice announcement to many
talk to the visitor. If an optional Door Opener is connected, the destinations simultaneously through the built-in speakers of
can be called back easily.
extension user can even open the door and let the visitor in. proprietary telephones and/or external speakers(external pagers).

10 11