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Grievance Policy

The grievance policy outlines a procedure for employees to bring workplace grievances to their supervisor or upper management. It requests employees first discuss issues informally with their supervisor. If the problem is not resolved, employees should provide a written complaint to their supervisor within 5 days. If the supervisor does not address the issue, or is the subject of the complaint, the employee should escalate the matter up the management chain. The policy aims to create a positive work environment and avoid legal issues.

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100% found this document useful (1 vote)
128 views

Grievance Policy

The grievance policy outlines a procedure for employees to bring workplace grievances to their supervisor or upper management. It requests employees first discuss issues informally with their supervisor. If the problem is not resolved, employees should provide a written complaint to their supervisor within 5 days. If the supervisor does not address the issue, or is the subject of the complaint, the employee should escalate the matter up the management chain. The policy aims to create a positive work environment and avoid legal issues.

Uploaded by

hai pham
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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GRIEVANCE POLICY

Win Thein & Sons Co., Ltd wishes to provide a comfortable, productive, legal and ethical work
environment. To this end, the company wants you to bring any grievances you have about the work place
to the attention of your supervisor and, if necessary, to upper level management. In light of these
concerns we have instituted the following grievance procedure:

If you feel that there is inappropriate conduct or activity on the part of the company, management, its
employees, vendors, customers, or any other persons or entities related to the company, we request that
you bring this concern to the immediate attention of your supervisor. Please try to approach your
supervisor at a time and place that will allow the supervisor to properly listen to your concerns. If you have
discussed this matter with your supervisor previously and you do not believe that you have received a
sufficient response, we request that you present your concerns to your supervisor in writing. Please
indicate what the problem is, those persons involved in the problem, and any suggested solution you may
have to the problem.

If you do not receive a sufficient response to your written complaint within 5 working days from providing it
to your supervisor, or if your supervisor is the problem, you should contact the next level of supervision,
and so on. If you consider the matter an emergency, legal, ethical or safety issue, use your best judgment
to expedite the complaint process. The company may have a conference with you and your supervisor or
with both of you individually. If the matter is not resolved after that conference, and you believe it still
merits attention, it is requested that you immediately place your concerns in writing and bring the matter
forward to upper level management.

It is the purpose of this grievance procedure to help maintain a positive work environment with respect
and responsibility towards each other. The grievance procedure is also intended to avoid unnecessary
employee claims and company legal exposure. The company cannot promise that your specific grievance
or complaint will result in the action you request or that you will be satisfied with the outcome of the
grievance procedure.

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