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Fie Research Institute: Customer Feed Back & Suggestion Form

Fie Research Institute provided a customer feedback and suggestion form to collect information from customers on their experiences with the laboratory's services. The form asked customers to rate their satisfaction with seven parameters of the laboratory's operations on a scale from excellent to needs improvement and allowed for open-ended suggestions for improvement. It also collected the customer's name, address, and signature with date to verify the feedback.

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Vishal Mandlik
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529 views

Fie Research Institute: Customer Feed Back & Suggestion Form

Fie Research Institute provided a customer feedback and suggestion form to collect information from customers on their experiences with the laboratory's services. The form asked customers to rate their satisfaction with seven parameters of the laboratory's operations on a scale from excellent to needs improvement and allowed for open-ended suggestions for improvement. It also collected the customer's name, address, and signature with date to verify the feedback.

Uploaded by

Vishal Mandlik
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Fie Research Institute

CUSTOMER FEED BACK & SUGGESTION FORM

Name & Address of the Customer:

Feedback
Sr. (Please tick any one)
Parameter Suggestion
No E VG G F NI
1 Availability of information
regarding Laboratories service
2 Response to query over
telephone, E-mail etc.
3 Attention and service during
visit to lab
4 On time completion of work
including delivery of test
reports
5 Reliability of test/calibration
results
6 Value for money
7 Receptiveness of complaints &
suggestions

LEGEND
Excellent Very Good Good Fair Needs Improvement
E VG G F NI

Date: Signature of the Customer with seal

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