LATOP-013

Hybrid Telephone System

Voice Over IP Card (VOIPU / VOIPDB) SIP Trunk Guide

Issue : 1.0 Date : July, 2007

Revision History
Issue No. 1.0 Date July, 2007 Reason of Change New Issue

Liability Disclaimer
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc. 2007 by NEC Unified Solutions, Inc. All Rights Reserved. 2 Topaz SIP Trunk Guide

Contents

SIP Trunking.......................................................................................................................................................4 SIP Trunk Overview ...........................................................................................................................................5 Topaz VOIPU Cards Available...........................................................................................................................8 System Connection Diagram..............................................................................................................................9 Installation Procedure.......................................................................................................................................10 1- Unpack the Card. .........................................................................................................................................11 2- Install Daughterboard (if required). ..............................................................................................................11 3- Power Off the System. .................................................................................................................................11 4- Fit the EXIFU-A1. .........................................................................................................................................11 5- Fit the 2OPBOX. ..........................................................................................................................................11 6- Install the VOIPU Card.................................................................................................................................12 7- Connect the VOIPU Circuits to the Data Network .......................................................................................13 Ethernet Port Specification ..........................................................................................................................13 Ethernet Cable .............................................................................................................................................13 Maximum Cable Length ...............................................................................................................................13 8- Power on the Topaz .....................................................................................................................................14 9- Configure the IP Addresses. ........................................................................................................................15 10- Test IP Connectivity ...................................................................................................................................17 11- Configure SIP Trunks.................................................................................................................................19 12- Configure Incoming Calls ...........................................................................................................................22 Non-DDI Operation. .....................................................................................................................................22 DDI Operation ..............................................................................................................................................24 Set the VOIPU lines as DDI Mode. ..............................................................................................................25 Assign each VOIPU line to a Trunk Group. .................................................................................................25 Point the Trunk Group to an Area of the DDI Table. ...................................................................................26 Enter the DDI numbers in the DDI Table. ....................................................................................................27 13- Configure Outgoing Calls ...........................................................................................................................31 Manually seize a VOIPU trunk (line key) .....................................................................................................31 Automatically seize a VOIPU trunk (dial 9)..................................................................................................31 Flexible Routing (F-Route)...........................................................................................................................31 System Interconnection Table .....................................................................................................................31 14- Configure Caller ID.....................................................................................................................................35 Receiving Caller ID ......................................................................................................................................35 Sending Caller ID .........................................................................................................................................35 Example Configuration SIP Trunks ...............................................................................................................36 Topaz Configuration Mode ..............................................................................................................................38 - Appendix SIP Trunk Related Programming .............................................................................................40

Topaz SIP Trunk Guide

SIP Trunk Overview SIP Trunking

SIP(Session Initiation Protocol) is a protocol used for Voice Over IP. It is defined by the IETF(Internet Engineering Task Force) in RFC2543 and RFC3261. SIP trunking is the term used for linking a PBX, like the Topaz, to the public telephone network by means of VoIP This provides the possibility for users to place and receive communication and services from any location and for networks to identify the users wherever they are located. SIP analyzes requests from clients and retrieves responses from servers then sets call parameters at either end of the communication, handles call transfer and termination. The Topaz implementation and programming for SIP and H.323 are very similar. The call routing, call features and speech handling (RTP) are the same only the signaling protocol is difference. With the Topaz, SIP Trunks can receive incoming calls with Caller-ID, place outgoing calls, and transfer SIP trunks to IP, SIP, analog and digital stations, and across a network.
Currently, however, SIP Centrex Transfer is not supported.

If a common carrier supports SIP, then the Topaz can connect the SIP Carrier and outgoing calls to the PSTN network and the common IP network using a Topaz SIP Trunk.

Topa

SIP UA Note!! Whenever SIP Trunk is used through the Internet, the connection test with the carrier (ISP) is necessary. SIP Trunking Requirement * IP1WW-4VOIPU-A1/4VOIPDB-A1 with 2OPBOX System Conditions
1) If entries are made in Program10-29-xx for a SIP server and the SIP server is then removed or not used, the entries in Program 10-29-xx must be set back to their default setting. Even if Program10-29-01: SIP Proxy Setup Outbound Proxy is set to 0 (off), the Topaz will still check the settings in the remaining 1029-xx Programs. 2) The Topaz does not support simultaneous use of a SIP trunk Inter-Connection and a SIP Trunk carrier connection. 3) The Topaz restricts an outgoing call under the following conditions; 1) SIP configuration failed 2) SIP registration failed 3) EXIFU/VOIPU link down 4) Lack of VOIPU DSP resource 5) Lack of bandwidth 4) Topaz SIP does not support T.38 FAX (H.323 Trunk supports T.38 Fax.). 4 Topaz SIP Trunk Guide

What is SIP Trunking?

SIP Setup 1. By default, the Topaz is assigned a static IP address and runs behind a NAT router. When using a Topaz on a LAN behind a NAPT router, forward port 5060 to the IP address of the Topaz EXIFU (since the signaling is handled by the EXIFU). Then, since the media stream (the speech) uses a large range of ports for the RTP packages, forward the ports (10020 through 10083) to the IP address of the VoIP PCB. Or, use the DMZ option for the VOIPU PCB. This means that the VOIPU PCB is not actually behind the Firewall. This is achieved by connecting the VOIPU PCB to a physical or virtual DMZ port. You can also achieve the same result by port forwarding 10020 to 10083. 2. Define the SIP Carrier account information (user name, password, domain name/IP address to the provider). 3. Define the trunk ports as SIP (and not H.323). 4. Set the Expire Time.

SIP Trunk Overview

Topaz SIP trunks behave similar to some SIP UAs UAs, or user agent, is the client application used with a particular network protocol. The Topaz provides a maximum of 32 register IDs and can register these IDs with a SIP server. The Topaz SIP trunks are similar to H.323 trunks. The maximum number of SIP trunks is 24 per a system. The maximum number of simultaneous calls is 24 per a system. The supported features with SIP trunks are the same as with H.323 trunks except for T.38 Fax, which is not supported. Topaz can connect a SIP server over a NAPT router by one static global IP address. Topaz supports a DNS resolution access and an IP address direct access for SIP servers. Topaz supports the sub-address feature with SIP trunk inter-connection. Protocols SIP (RFC2543 bis04) SIP RFC3261 Supported [updated version of RFC2543] The SIP stack has been updated from RFC2543 Base to RFC3261 Base. SDP RTP/RTCP UDP IPv4 Supported SIP Methods REGISTER INVITE BYE CANCEL ACK PRACK Response 1xx 2xx, 3xx, 4xx, 5xx, 6xx Supported SIP Options 100rel Session Timer Early Media Supported Codec G.711 - u-law/A-law - VAD [Voice Activity Detection (Silence Detection)] - VIF [Voice Information Field (Frame size)] - size 10ms - 30ms G.729, VAD, VIF size 10ms-80ms G.723, VAD, VIF size 30ms-60ms These settings can be changed using Program 84-13-xx. For example: Audio Codec priority - 84-13-28 u-law/A-law - 84-13-03 VIF size (G.711) - 84-13-01 Topaz SIP Trunk Guide 5

SIP Trunk Overview

Address Resolution Using a SIP Proxy Server: The Topaz always sends messages to an external SIP server. Not using a SIP Proxy Server: Topaz uses the internal address table (Program 10-23: H.323 System Interconnection) like an H.323 trunk. When a user creates an inter-connection network with SIP trunks, Program 10-29-14: SIP Proxy Setup SIP Carrier Choice must be set to 0 (Default). Authentication Process When using an external SIP Server provided by a carrier, usually an authentication process is needed. Topaz trunks support HTTP digest authentication process (MD5). This process is done on a Register process and Initial INVITE process. Caller ID Caller ID for SIP Trunks is set by Program 21-17 : IP (H.323/SIP) Trunk Calling Party Number Setup for Trunks. Caller ID for SIP Extensions is Program 21-19 : IP (SIP) Trunk Calling Party Number Setup for Extensions. Programs follow program priority as follows: 21-19 > 21-17 > 10-28-04 With a trunk-to-trunk transfer and Trunk-to-Trunk Outgoing Caller ID Through Mode enabled (Program 14-01-24), the Caller ID/sub address received from the incoming trunk will be sent. Carrier Support If a common carrier supports SIP, then the Topaz can connect the SIP Carrier, the outgoing call to the PSTN network and the common IP network via a Topaz SIP trunk. A conformity test with a carrier.s SIP server is recommended. DTMF and FAX DTMF signals are sent by G.711 or RFC2833. This is determined by Program 84-13-32 : SIP Trunk CODEC Information Basic Setup - DTMF Relay Mode for SIP trunks. FAX signals are sent by G.711 only. Early Media When the Topaz receives the response 18x w/SDP and the codec negotiation is a success, the Topaz starts to send/receive RTP packets. Fault Tolerance When Topaz uses an external SIP Server, if the registration process fails, the Topaz blocks outgoing calls with SIP trunks. All SIP trunk ports are placed into a busy status. If the Topaz has trunk groups which includes both SIP trunks and ISDN trunks, when all SIP trunks are busy, a user can make an outgoing call using an ISDN trunk as a bypass. NAPT Topaz SIP trunk can pass through a NAPT router. The related system data is Program 10-12-06 : NTCPU Network Setup - NAPT Router Setup (On/Off) and Program 10-12-07 : NTCPU Network Setup - NAPT Router WAN IP Address (do not set with a dynamic router IP address). Incorrect settings with these 2 programs can cause one-way audio problems. The WAN global IP is set in the system data by the user or automatically using the NAT traversal feature (UPnP). The related system data is 10-37-01 : UPnP Setup - UPnP Mode (On/Off) and 10-37-02 : UPnP Setup UPnP Interval (polling timer). QoS Topaz SIP trunks support TOS (Program 84-10 : ToS Setup, protocol type=6 (SIP Trunk).

Topaz SIP Trunk Guide

SIP Trunk Overview

Registration Process When Topaz registers its own IDs with an external SIP server, the following system data is sent: Resister ID # User ID Authentication ID Authentication Password Resister ID 0 10-28-04 10-30-02 10-30-03 Resister ID 1 10-36-02 10-36-03 10-36-04 : : : : : : Resister ID 31 10-36-02 10-36-03 10-36-04 The Topaz sends the REGISTER Message when the system starts up, register timer expires, EXIFU LAN Links and recover timer expires. Registration Recover Process Topaz has a registration recovery process for registration failure. When a registration fails, the Topaz sets an internal recover timer. When the timer expires, the Topaz sends a REGISTER message per register ID again. The recover timer is 2 type (5 min/30 min). Usually 5 minutes is used.

Topaz SIP Trunk Guide

System Connection Diagram Topaz VOIPU Cards Available

Each Topaz VOIPU card has 4 Digital Signal Processors (DSP) on board. Each DSP can handle one VoIP call. There is also an optional 4 port daughterboard that can be installed onto the VOIPU to increase the number of DSPs to 8. The photograph below shows a 4VOIPU card with the 4VOIPUDB installed. The card provides 8 DSP resources and therefore supports up to 8 simultaneous VoIP calls.
Boot Run/Blk Load Reset

Ethernet port

DaughterBoard

Debug Port Do not use

Compact Flash Socket

Note: An EXIFU-A1 is also required for VoIP on the Topaz. Please refer to the EXIFU Guide for further information about this card The VOIPU cards are installed in the 2OPBOX unit, refer to the guide supplied with the 2OPBOX for installation instructions. Each 2OPBOX unit can have up to two VOIPU cards installed. The VOIPU(with a VOIPDB) can be installed maximum 3 cards(slots) per system.

Topaz SIP Trunk Guide

Topaz VOIPU Cards Available System Connection Diagram

A VOIPU card has one Ethernet port only, even if a VOIPDB is installed. This port is used to transmit/receive the IP packets for all calls active on the card. Each VOIPU card, and the Ethernet port on the EXIFU-A1 connects to an Ethernet hub (or Switched Hub) provided by the customer.

From each VOIPU

Eth e

rne

tS wit

ch

ed

From EXIFU

Hu

To Data Network

Topaz SIP Trunk Guide

Installation Procedure Installation Procedure

1 Unpack the VOIPU card(s) Install Daughterboard (if required) Power off the Topaz system Fit the EXIFU-A1 if not already installed Fit the 2OPBOX if not already installed Install the VOIPU card(s) into the 2OPBOX Connect the VOIPU cards and EXIFU-A to the data network Power on the Topaz

Configure the IP Addresses Test the IP network connectivity Configure SIP Trunks

10

11

12

Configure the Incoming Calls

13

Configure the Outgoing Calls

14

Configure the Caller ID

10

Topaz SIP Trunk Guide

What is included? 1- Unpack the Card.

The VOIPU card is not supplied with any connection cables. Additional Items Required: Cross head screwdriver. RJ45 patch cable for each VOIPU. (straight through connections). Optional Items You must have a spare slot available in a 2OPBOX to install each VOIPU card.

2- Install Daughterboard (if required).

! Observe anti-static precautions when handling the VOIPU cards. Wear a suitable anti-static strap connected to an Earth point. Place the VOIPU on a flat surface, with the PCB facing upwards. Remove the daughterboard from its packaging and locate the black 40-pin connector on the PCB (CN11 on the VOIPU and CN6 on the Daughterboard). Gently place the daughterboard onto the VOIPU so that the 4 plastic legs locate into the holes on the VOIPU and the 40-pin connectors meet up. Apply firm, even pressure to the four plastic areas on the daughterboard until the legs click into place on the VoIPU.

3- Power Off the System.

You must power off the Topaz system before you install the VOIPU card into a slot in the 2OPBOX.

4- Fit the EXIFU-A1.

Refer to the installation instructions supplied with the EXIFU-A1.

5- Fit the 2OPBOX.

Refer to the installation instructions supplied with the 2OPBOX. The VOIPU card is installed into a free slot in a 2OPBOX, ensure you fit the 2OPBOX before you install the VOIPU card.

Topaz SIP Trunk Guide

11

Install the BRI Card 6- Install the VOIPU Card

! Observe anti-static precautions when handling the VOIPU cards. Wear a suitable anti-static strap connected to an Earth point. Installation Considerations: Each VOIPU card will use a slot in a 2OPBOX. Each 2OPBOX has two slots. The Topaz can have up to three 2OPBOXs; one box can be connected to each Topaz Unit (1 main unit plus 2 expansion units). The VOIPU(with a VOIPDB) can be installed maximum 3 cards(slots) per system. Are there sufficient trunk ports available for the VOIPU card? The Topaz can have a maximum of 51 trunk ports, including the trunks used by the Topaz unit(s). A VOIPU will use 4 of the Topazs trunk ports. A VOIPU with a VOIPUDB installed will use 8 of the Topazs trunk ports. If there are not sufficient trunks ports available on the system when the VOIPU card is installed the card will not initialize. 1 Fit the VOIPU card into a slot in the 2OPBOX Ensure the power is switched OFF to the Topaz system. Loosen the two screws and remove the lid of the 2OPBOX. Fit the VOIPU card into any of the slots. (If you have just one card to install then use Slot CN1 as this will keep the ports assigned to the card in order should you later install another card into CN2).

Slot CN2 Slot CN1

Tighten the screw at the bottom edge of the VOIPU to secure the card to the 2OPBOX mounting rail

Refit the 2OPBOX Lid

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Topaz SIP Trunk Guide

Connect the BRI Circuits to the Network 7- Connect the VOIPU Circuits to the Data Network
1 Connect each VOIPU circuit to the data network. At this point you should also connect the EXIFU-A1 Ethernet port to the data network.

Ethernet port

Ethernet Port Specification

Standard Access Interface IEEE802.3 10Base-T and 100Base-TX compliant CSMA/CD Speed 10Mbps/100Mbps Auto Negotiation Cable CAT5 or better Straight/Cross

Ethernet Cable
The connections of the Ethernet cable depend on the device that you connect. When connecting to an Ethernet hub you would normally use a straight cable (some hubs will take either a straight or cross cable) When connecting directly to the NIC card in your PC you must use a cross cable. RJ45 Ethernet socket on the VOIPU 1 2 3 6 Ethernet Straight Cable 1 2 3 6 Ethernet Cross Cable 3 6 1 2

Maximum Cable Length

The maximum cable length is 100 metres for straight and cross cables.

Topaz SIP Trunk Guide

13

Power on the Topaz 8- Power on the Topaz

1 Power on the Topaz. ! System Start Up Retain Customer Configuration This is the normal operation for powering the Topaz on. Before you power on the system check that the NORMAL switch is set to ON. This will ensure that the system memory retains your configuration. The NORMAL switch is located to the right of the ST1-ST8 connector on the main unit, refer to the Getting Started Guide supplied with the Topaz for further information.

The VOIPU card(s) will be automatically configured.

Check the VOIPU card(s) has automatically configured by the LIVE lamp flashing green on each card. If the LIVE lamp is off the card is not initialized correctly. Check the card is fully inserted into the slot (power off the system first). Check the slot has not had a different type of card installed, see Program 10-03-01 below. Check there are sufficient trunk ports available on the system, maximum of 51 trunks.

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Topaz SIP Trunk Guide

Configure IP Addresses 9- Configure the IP Addresses.

All Ethernet ports need to have valid IP addresses assigned. IP Address details are usually supplied by the customers Network Administrator. Note that the Topaz has default IP addresses assigned to each Ethernet port. If these addresses conflict with addresses used on the customers existing network, network disruption will occur. Default IP details: EXIFU-A1 IP Address VOIPU Slot 5 VOIPU Slot 6 VOIPU Slot 11 VOIPU Slot 12 VOIPU Slot 17 VOIPU Slot 18 Subnet Mask Default Gateway

172.16.0.10 172.16.0.24 172.16.0.25 172.16.0.30 172.16.0.31 172.16.0.36 172.16.0.37 255.255.0.0 0.0.0.0

(Cabinet 1, CN1) (Cabinet 1, CN2) (Cabinet 2, CN1) (Cabinet 2, CN2) (Cabinet 3, CN1) (Cabinet 3, CN2)

This guide shows the configuration required to connect the Topaz to the customers Ethernet LAN. ! You will need a fixed IP address and the appropriate Subnet Mask for the Topaz, this must be specified by the Network Administrator responsible for the customers LAN. 1 Program 10-12-01 Enter the IP Address of the Topaz system. 10-12-01 172.16 .0

.10

Enter the IP Address of the Topaz system

Enter the Subnet Mask.

Enter the IP Address, you must enter three digits for each field. Example 172 016 000 010 you do not need to enter the decimal points. Press HOLD to confirm the entry. 10-12-02 255.255.0 .0

Enter the Subnet Mask

You must power the Topaz system off/on for the new IP address to take effect.

Enter the Subnet Mask, you must enter three digits for each field. Example 255 255 000 000 you do not need to enter the decimal points. Press DC several times when you are done to return to the Program Mode. (Press SPK to save changes and exit if you are finished).

Program 84-05-01 Enter the IP Address for each VOIPU card.

84-05-01 172.16 .0

Slot 01 .20

Enter the IP Address of the VOIPU card

Press FLASH, then the slot number, then FLASH Enter the IP Address, you must enter three digits for each field. Example 172 016 000 020 you do not need to enter the decimal points. 15

Topaz SIP Trunk Guide

Configure IP Addresses
You must power the Topaz system off/on for the new IP address to take effect. Press HOLD to confirm the entry. Press DC several times when you are done to return to the Program Mode. (Press SPK to save changes and exit if you are finished).

Configuration Sheet : IP Addresses Program 10-12-01 Program 10-12-02 Program 10-12-03* IP Address = Subnet mask = Default Gateway = VOIPU IP (Slot 5) = VOIPU IP (Slot 6) = VOIPU IP (Slot 11) = VOIPU IP (Slot 12) = VOIPU IP (Slot 17) = VOIPU IP (Slot 18) =

Program 84-05-01

Note*) The Default Gateway is the local router that will allow access to external networks. In some cases (i.e. a LAN only environment) this parameter is not required.

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Topaz SIP Trunk Guide

Test IP Connectivity 10- Test IP Connectivity

Once the VOIP card and EXIFU-A1 Ethernet ports have been configured and connected to the Data Network you should test connectivity. Test 1 Layer 1 Lamp. Each Ethernet port has two lamps next to the RJ45 connector to indicate the status of the port. ! This is a basic confirmation that the connection is made, it does not necessarily mean that the circuit is working fully. The orange link LED indicates that there is a Layer 1 link with the Ethernet hub/switch. This should be on when a connection is present. The green activity LED indicates Ethernet activity. Every frame that is transmitted or received by the Ethernet port will cause the activity LED to light temporarily. When calls are in progress, or on a busy Ethernet network you will notice that this LED is lit almost constantly.

Activity LED

Link LED

Test 2 PING. If there is a layer 1 connection and the IP details are correct, it should be possible to ping the VOIPU card and the EXIFU-A1 Ethernet port. PING (Packet InterNet Groper) is a standard utility that is run from a PC that sends a small packet of data to a specified IP address. When the ping is received, the receiving device returns the data to the sender. The original sender can then determine if the device is available on the network and can indicate the network delay between the two endpoints. To ping from a Microsoft Windows PC (method may vary slightly dependant on Operating system): Ensure the PC has a valid IP address and is connected to the data network Click on the Start button Click on Run Type cmd in the Open dialogue box and click OK. A command prompt window will open. Type ping 172.16.0.10 (replace 172.16.0.10 with the actual IP address that you want to test) and then press Enter.

Topaz SIP Trunk Guide

17

Test IP Connectivity
The output will resemble one of the following outputs: a) Successful The PC receives a reply back from the Topaz and the reply is received in approx. 1millisecond
Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\>ping 172.16.0.10 Pinging 172.16.0.10 with 32 bytes of data: Reply Reply Reply Reply from from from from 172.16.0.10: 172.16.0.10: 172.16.0.10: 172.16.0.10: bytes=32 bytes=32 bytes=32 bytes=32 time=1ms time<1ms time<1ms time<1ms TTL=30 TTL=30 TTL=30 TTL=30

Ping statistics for 172.16.0.10: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms

b) Unsuccessful. No reply is received to the ping. This could indicate a cabling problem, or an IP addressing problem.
Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\>ping 172.16.0.10 Pinging 172.16.0.10 with 32 bytes of data: Request Request Request Request timed timed timed timed out. out. out. out.

Ping statistics for 172.16.0.10: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Note: If the Data Network is separated into different subnets, it is advisable to ping from PCs on all relevant subnets. This ensures that the IP routing is functioning correctly.

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Topaz SIP Trunk Guide

Configure SIP Trunks 11- Configure SIP Trunks

Changing the VOIPU trunks to SIP mode It is necessary to change each VOIPU trunk to SIP mode by Program 10-03-01. Note. When you enter Program 10-03-01 you will see the setting for Port 01 of Slot 01 which is always a Hybrid extension port. So before you make any changes you must use the VOLUME S T keys to scroll to the correct slot number that your VOIPU card is plugged into, see below. The 2OPBOX connected to the Main Topaz unit is assigned slots 5 and 6. The 2OPBOX connected to the First Topaz expansion unit is assigned slots 11 and 12. The 2OPBOX connected to the Second Topaz expansion unit is assigned slots 17 and 18.

Note!! The VOIPU (with a VOIPDB) can be installed maximum 3 cards (slots) per system.
Setting Global SIP Parameters The Topaz has several system-wide settings that have to be programmed to enable SIP to work. These items are located in Program 10-28.

Setting CODEC Options The Topaz uses a CODEC (Coder/Decoder) to convert speech into IP packets. Industry standard CODECs are used to allow interoperability between un-like devices. The choice of CODEC to use will depend on various factors, including the type of data network, the amount of bandwidth available and the capabilities of connected equipment. The Topaz CODEC (called the Audio Capability Priority) is changed in PRG84-13-28 for SIP Trunk calls. .

The example configuration on Page 31 gives an example of the configuration required on a typical SIP Network installation.

Note!! Whenever SIP Trunk is used through the Internet, the connection test with the carrier (ISP) is necessary.

Topaz SIP Trunk Guide

19

Configure SIP Trunks

Enter Topaz Configuration Mode. (Refer to Topaz Configuration Mode at the end of this guide if you are not familiar with the Topaz system). 1 Program 10-03-01 You will need to change this setting to match the network setting. Default Setting: All VOIPU circuits are set to mode 0 (not used). 10-03-01 SlotNo 1 HBI01 Type 1
Press Vol S T to select the slot number

Select the correct slot number with the Vol.S T keys. 10-03-01 SlotNo 5 VOIPU 1 Port 4
Press Vol S T to select the slot number

Press FLASH to move the curser to the circuit number

You will see the trunk port number of Circuit 1 of the VOIPU card. Press HOLD to confirm the entry and step to the next option. 10-03-02 SlotNo 5 VOIPU 1 Type 0
The first trunk port of the circuit will be shown

You will see that the Type for this VOIPU trunk is set to 0. (0 will be flashing). Press 1 to change the mode to SIP. Press HOLD to confirm the entry and step to the next VOIPU trunk. Repeat this procedure until all VOIPU trunks are set to 1. Press DC several times when you are done to return to the Program Mode.

(Press SPK to save changes and exit if you are finished). 2 Program 10-28-01 Domain Name. This setting is the name of the SIP domain. The value of this field does not have to be a valid domain name, but it is recommended that the same domain name is used for all Topaz systems within the SIP network. (example: mysipnetwork.co.jp) Default Setting: The Domain Name, Host Name and UserID items are blank. 10-28-01 Domain_ Enter the domain name using the alpha-numeric keys. If you make a mistake, press the DND/CONF key to erase the last character. Press HOLD when finished 10-28-02 Host_ Enter the host name using the alpha-numeric keys. If you make a mistake, press the DND/CONF key to erase the last character. Press HOLD twice when finished 10-28-04 UserID_ Enter the UserID using the alpha-numeric keys. If you make a mistake, press the DND/CONF key to erase the last character. Topaz SIP Trunk Guide

Host Name. This identifies this particular Topaz system within the SIP network. (example: Tokyo)

UserID. This is the ID that is sent when an outgoing call is made (see Section 13).

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Configure SIP Trunks

(example: TokyoTopaz or 01234654321) Press DC several times when you are done to return to the Program Mode.

(Press SPK to save changes and exit if you are finished).

Program 84-13-28 Audio Capability Priority. This is the CODEC that will be used for SIP Trunk Calls. 0: G711 1: G723 2: G729

Default Setting: G.711 84-13-28 Audio Priority 0 Enter the CODEC Type to use for SIP Trunk calls. Press DC several times when you are done to return to the Program Mode.

(Press SPK to save changes and exit if you are finished).

Configuration Sheet : SIP Trunks Program 10-28-01 Program 10-28-02 Program 10-28-04 Program 84-13-28 Domain Name = Host Name = UserID = SIP Trunk CODEC =

Topaz SIP Trunk Guide

21

Configure Incoming Calls 12- Configure Incoming Calls

The Topaz supports two methods of handling incoming SIP calls; normal (non-DDI) or DDI. This guide explains the general operation only, for an explanation of every option refer to the Topaz Features Manual.

Non-DDI Operation.
If the SIP network does not supply any DDI digits then the SIP trunks can be routed in exactly the same way that you would route an analogue trunk. Refer to the Topaz Getting Started Guide for more detail. In brief, Route each VOIPU line to an Incoming Ring Group (IRG) in program 22-05-01. A line can route to a different IRG in each night mode. You then place telephones into IRGs in program 22-04-01, a phone can be a member of more than one IRG.

Route each VOIPU line to a Ring Group. You can have a different Ring Group per night mode. Program 22-05-01

Assign telephones to the Ring Group. Program 22-04-01

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Topaz SIP Trunk Guide

Configure Incoming Calls

Configuration Sheet: Normal (Non-DDI) Operation
Line Number Line Mode 22-02-01 default = 0 normal Incoming Ring Group Target 22-05-01 default = all trunks point to IRG 1 1 2 3 4 5 6 7 8 Members of the IRG Default = telephone 200

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51

Topaz SIP Trunk Guide

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Configure Incoming Calls

DDI Operation
The Topaz will can also route DDI numbers. This allows calls to be presented to individual extensions (desk-todesk dialing). This is the most common method of handling incoming SIP calls. With DDI operation the network will pass the last digits of the dialed number to the Topaz. The Topaz then compares these digits to a look up table, if the number matches any entry in the look up table it will follow the routing specified. In brief, Set each VOIPU line as DDI mode in Program 22-02-01, ensure you do this for all night modes. You then place the lines into Trunk Groups in Program 14-05-01, route each Trunk Group to an area within the DDI table in Program 22-13-01. Then enter all DDI numbers in the area specified with their associated destination in Program 22-11-01.

Set each VOIPU line as DDI mode. Program 22-02-01

Assign each VOIPU line to a Trunk Group. Program 14-05-01

Point the Trunk Group to an area of the DDI table. You can assign a different area per night mode. Program 22-13-01

Enter the DDI numbers and destinations in the DDI table. Program 22-11-01

See below for a detailed description of each step.

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Topaz SIP Trunk Guide

Configure Incoming Calls

Set the VOIPU lines as DDI Mode.
At default all lines are set as Normal (i.e. Non-DDI). Program 22-02-01 You will need to change this setting for each VOIPU line. ! Ensure that you set the lines to DDI for all of the 8 night modes. ! Ensure that you change the correct VOIPU trunks to DDI, do not change an analogue trunk to DDI type as this will stop it working correctly.
Press Vol S T to select the trunk number

22-02-01 Trunk 04 Mode1 TRK Type=3

Select the correct trunk number with the Vol.S T keys. You will see the setting for night mode 1. Change the type to 3 to set the line as DDI. Press HOLD to confirm the entry and step to the next night mode. When you have changed all 8 night modes to type 3 the next trunk number will be displayed. Change this trunk to DDI type if required Or Press DC several times when you are done to return to the Program Mode. (Press SPK to save changes and exit if you are finished).

Assign each VOIPU line to a Trunk Group.

At default all lines are in Trunk Group number 1. All VOIPU trunks should be assigned to the same Trunk Group number Program 14-05-01 There are 25 trunk groups available ! Ensure that you set the lines to DDI for all of the 8 night modes. ! Ensure that you change the correct VOIPU trunks to DDI, do not change an analogue trunk to DDI type as this will stop it working correctly.
Press Vol S T to select the trunk number

14-05-01 Trunk 1 Group No. 1

Select the correct trunk number with the Vol.S T keys. Enter the Trunk Group Number. Press HOLD to confirm the entry. 14-05-01 Priority Trunk 1 1
Press Vol S T to select the trunk number

Enter the Priority. This determines which trunks should be used first from the selected Trunk Group. Press HOLD to confirm the entry and step to the next Trunk. Press DC several times when you are done to return to the Program Mode. (Press SPK to save changes and exit if you are finished).

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25

Configure Incoming Calls

Point the Trunk Group to an Area of the DDI Table.
There are 2000 entries available within the DDI table. At default the table is split into 10 areas and trunk group 1 is routed to area 1 for all 8 night modes as shown below: Trunk Night Area DDI Entries Group Modes Number 1 1-8 1 1-200 2 201-400 3 401-600 4 601-800 5 801-1000 6 1001-1200 7 1201-1400 8 1401-1600 9 1601-1800 10 1801-2000 You can leave this at default if you wish, you will need to make changes if you want different DDI routing for each night mode in use by the customer. For example, during day mode the main DDI number routes to reception but in night mode the same DDI number must route to voice mail. Program 22-13-01 Point the trunk group to an area of the DDI table. You can point to a different area for each of the 8 night modes.
Press Vol S T to select the trunk group number

22-13-01 TrkGrp 1 Mode1 =1

Select the correct trunk group number with the Vol.S T keys. Enter the DDI area number for each night mode. Press HOLD to confirm the entry and step to the next night mode. When you have changed all 8 night modes the next trunk group number will be displayed. Press DC several times when you are done to return to the Program Mode. (Press SPK to save changes and exit if you are finished).

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Topaz SIP Trunk Guide

Configure Incoming Calls

Enter the DDI numbers in the DDI Table.
There are 2000 entries available within the DDI table (split into areas of 200 entries, as shown previously). At default entries 1 to 100 have receive and targets, entries 101 to 2000 are blank, as shown below: Target DDI Receive DDI number entry digits number 1 00 200 2 01 201 : : : 100 99 299 101 : 2000 For each DDI entry you can specify various options as shown below: Receive DDI digits. You can enter any quantity of digits up to a maximum of 8. You do not need to enter the full quantity of received digits, for example, if the network is sending four DDI digits in the range from 3100 to 3199 you can just enter receive DDI digits of 00 to 99 in the Topaz and it will match them correctly. Target number. You can enter any quantity of digits up to a maximum of 36. The target number can be any telephone extension number (e.g. 203) and the DDI will route to the telephone. The target can be any department group pilot number (e.g. 502) and the DDI will route to the department group. The target can be a trunk access code followed by an outside number, refer to the Topaz Features Manual for further details. Name. You can enter any alpha-numeric name up to a maximum of 12 characters, try to keep the name below 8 characters otherwise it will be truncated. You can enter the name related to the DDI, this will help identify the incoming DDI calls by showing its name on the LCD display of the Topaz system phones. Transfer Operation Mode. You can specify the operation when the target number is busy or ring no answer. If the target number is busy you can either return busy tone to the incoming caller or overflow to an alternative target. If the target is ring no answer you can either continue to ring indefinitely or overflow to an alternative target. Transfer Target 1. This is the first overflow target if you have specified overflow in the Transfer Operation Mode. You can enter various targets as shown below: Blank No target 1 to 25 Incoming Ring Group number 101 Voice Mail (refer to the DSPDB Guide for further details) 201 to 232 Department Group number (201=group 1 etc) 400/401 DUD/DISA (refer to the Features manual for details) 1000 to 1999 System telephone book location (000-999) (refer to the Features manual for details) Transfer Target 2. This is the second overflow target if you have specified overflow in the Transfer Operation Mode. The second overflow is used after the first target. You can enter the same targets as shown for Transfer Target 1 above. Call Waiting (This option is not covered by the guide). This option will allow a DDI call to automatically wait if the target extension is busy. This option will prevent the incoming caller hearing busy tone; they will hear ring tone until the extension answers the call. Dial in Maximum (This option is not covered by the guide). This option specifies the maximum quantity of incoming calls to the DDI that the system will queue. A call is considered to be queued while it is ringing. You can enter a value from 0 to 51 (0 means no limit). Music on Hold Type (This option is not covered by the guide). This option specifies the music on hold source when the call to the DDI number is placed on hold. Topaz SIP Trunk Guide 27

Configure Incoming Calls

You can specify one of three sources. 0 is the source specified by Program 10-04-01 1 is the Back Ground Music input 2 is the Music input port, the port number is specified in the next option. Music Source Port (This option is not covered by the guide). This option specifies the port number (of one of the optional 2PGDU cards) that should be used as the music input port if you have set 2 in the previous option. Incoming Ring Group Transfer (This option is not covered by the guide). This option enables the overflow to a common target if for any reason a target can not be reached. Leave this option set to 1.

Program 22-11-01 There are 2000 DDI entries. For each entry you specify the options shown. Ensure you enter all DDI numbers that are sent by the network. Ensure you fill in entries for each night mode area that are in use.

22-11-01 TBL Recv No 00

Press Vol S T to select the DDI entry number

Select the correct DDI entry number 1-2000 with the Vol.S T keys. Enter the DDI receive digits. Press HOLD to confirm the entry and step to the next option. Enter the target number. 22-11-02 TBL TargetNo 200 1

Press HOLD to confirm the entry and step to the next option. Enter the DDI Name using the keypad (this is optional). 22-11-03 TBL Name- Dave J 1

Press HOLD to confirm the entry and step to the next option. Select the Transfer Operation Mode (0-3). 22-11-04 TBL TRF Ope Mode 1 0

Press HOLD to confirm the entry and step to the next option. Enter Transfer Target 1. 22-11-05 TBL 1 TRF Target1 0

Press HOLD to confirm the entry and step to the next option. Enter Transfer Target 2. 22-11-06 TBL 1 TRF Target2 0

Press HOLD to confirm the entry and step to the next option. Options 7 to 11 are not covered by the guide. Press HOLD to step through each option or use the Vol.S T keys to step to the same option number of the next DDI entry. Press DC several times when you are done to return to the Program Mode. (Press SPK to save changes and exit if you are finished).

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Topaz SIP Trunk Guide

Configure Incoming Calls

Configuration Sheet: VOIPU Operation for DDI Working (1of 2)
Line Number Line Mode 22-02-01 (DDI=mode 3) default = 0 normal Trunk Group Number 14-05-01 default=1 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 Point to DDI table area for each night mode 22-13-01 default = all trunk groups point to area 1

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29

Configure Incoming Calls

Configuration Sheet: VOIPU Operation for DDI Working (2of 2) This sheet shows 50 DDI entries, make a copy if more than 50 DDI entries are required.
DDI entry number Receive digits 22-11-01 default=entries 1-99 have 00-99 Target 22-11-02 default=entries 1-99 have 200-299 Name 22-11-03 default=blank Transfer Operation Mode 22-11-04 default=none Transfer Target 1 22-11-05 default=none Transfer Target 2 22-11-06 default=none 22-11-07 to 22-11-11 not covered in this guide

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Topaz SIP Trunk Guide

Configure Outgoing Calls 13- Configure Outgoing Calls

There are several methods of dialing SIP destinations using the Topaz. All of these methods (detailed below) use a standard dialing table to determine the IP address of the remote destination. It should be noted that SIP calls can only be made using en-bloc dialing. This means that there will be a delay after dialing the digits before the call is set up. This delay is called the inter-digit timer and is configured in PRG21-01-03. This timer can be reduced but it is a system-wide setting so this will impact on other trunks in the system. An alternative is to dial a # after the required digits. # indicates the end of the dialed digits and this causes the call to be set up immediately.

Manually seize a VOIPU trunk (line key)

The exchange lines of each VOIPU circuit can be presented under a function key in the same way as the analogue/BRI lines. The lines provided by each VOIPU card can be confirmed by Program 10-03-01, explained previously. See the Topaz Getting Started Guide for details of programming Function Keys.

Automatically seize a VOIPU trunk (dial 9)

To place an outgoing call the user can dial 9 to seize any free line. At default dialing 9 will seize any free trunk in Trunk Group number 1. If you have changed the Trunk Group number of the VOIPU lines (in Program 14-05-01) you will also need to include the new trunk group number within the route used when 9 is dialed. You can assign up to 4 trunk group numbers per route by Program 1406-01.

Assign the Route used by each telephone when 9 is dialed. You can assign a different route per night mode Program 21-02-01

Assign the Trunk Group(s) used for each route. Up to 4 trunk groups can be included per route. Program 14-06-01

Assign the trunks to each trunk group. Program 14-05-01

This method is usually used when all calls are to be made via the VOIPU circuits.

Flexible Routing (F-Route)

Many Topaz installations utilize SIP trunks for site-to-site calls and the PSTN for calls to external numbers. Typically 9 is used as the first digit for calls to PSTN numbers and internal calls have a different numbering scheme. To allow calls to be routed the relevant trunk automatically, F-route can be used. F-Route configuration is outside the scope of this document. Please refer to the Topaz Programming Manual for further information.

System Interconnection Table

When calls are made via Analogue or BRI trunks, the network provider routes the call to the required destination. The Topaz just has to send the digits to the provider and their network is configured with the routing information to set up the call. This is essential as there are millions of possible telephone numbers that you could dial.

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31

Configure Outgoing Calls

When SIP trunks are used, typically there are no more than a hundred remote destinations. As the destinations are usually all located within a private data network there needs to be a method of translating dialed numbers to IP addresses these cannot be automatically determined as in the previous example. The Topaz has a dialing table that is referred to whenever a call is attempted via a VOIPU trunk. The dialing table allows up to 1000 telephone number/IP address entries. The flowchart below shows how the routing decisions are made in a typical Topaz installation.

Topaz

Topaz

32

Topaz SIP Trunk Guide

Configure Outgoing Calls

To configure the Topaz routing table: Program 10-23-01 There are 1000 DDI entries. One entry is required for each remote destination. System Interconnection. This switches on or off the specified table entry. The IP address is the address of the remote destination. If this is another Topaz system, this IP address should be the one assigned to its EXIFU-A1 Ethernet port. The Call Control Port cannot be changed. The dialed digits should be sufficient to correctly identify the remote site. For example, if you have several Topaz systems with numbering plans: 013xxx (Tokyo) 011xxx (Sapporo) 016xxx (Osaka) you would need to specify at least three digits, otherwise the Topaz would not know which destination to send calls beginning with 01 to.
Press Vol S T to select the entry number

10-23-01 No.1 SysInterconnect0

Select the correct table entry number 1-1000 with the Vol.S T keys. Press 1 to enable this table entry Press HOLD to confirm the entry and step to the next option. 10-23-02 0. 0. No.1 0. 0

Enter the IP Address, you must enter three digits for each field. Example 172 016 000 010 you do not need to enter the decimal points. Press HOLD to confirm the entry and step to the next option. 10-23-03 No.1 CallCTRPort 1720

Press HOLD to step to the next option (it is not possible to change this item)

10-23-04 Dial

No.1

Enter the dialed digits. This should be enough digits to identify the destination. Press HOLD to confirm the entry and step to the next table entry. Repeat the above steps until all required entries are complete. Press DC several times when you are done to return to the Program Mode. (Press SPK to save changes and exit if you are finished).

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33

Configure Outgoing Calls

Configuration Sheet: System Interconnection Table This sheet shows 50 entries, make a copy if more entries are required (up to 1000 entries can be used)
System Number System Interconnection PRG10-23-01 (Yes/No) Destination IP Address PRG10-23-02 Call Control PRG10-23-03 Dial Number PRG10-23-04

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

Cannot be changed

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Topaz SIP Trunk Guide

Configure Outgoing Calls 14- Configure Caller ID

Receiving Caller ID
The VOIPU lines will receiver Caller ID at default, the Caller ID will be displayed at the LCD display of the Topaz telephones or normal telephones with caller ID enabled (Caller ID is enabled by Program 15-03-09 for each normal telephone). For the correct display of the CLIP you must enable the automatic insertion of the prefix digits (0 for national calls and 00 for international calls). This is enabled by Program 20-19-03, set this option to 1 to enable the insertion of the 0 or 00 prefix digits. If the Caller ID received on an incoming call matches an entry in the system Telephone Book then the name assigned in the Telephone Book will also be displayed.

Sending Caller ID
The system can send caller ID for outgoing calls. The Caller ID can be specified per VOIPU line (PRG21-17), per telephone (PRG21-19) and per system (PRG10-28-04). The flowchart below shows which Caller ID setting will be used for a SIP call.

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35

Example Configurations Example Configuration SIP Trunks

This example shows two Topaz systems, connected via an Ethernet network. The extension numbers are different on both systems and the users on each system should be able to dial each other by using their extension numbers alone. SIP Trunks will be used, along with F-route to simplify dialing. The configurations are based on default systems (ie. Cold Start) and assumes that a VOIPU (no daughterboard) is installed in CN1 (Slot 5). A system restart is required after applying these changes.

Topaz A

Topaz B

Program 10-03-02 (Slot 5) 10-12-01 10-12-02 10-23-01 (Sys 1) 10-23-02 (Sys 1) 10-23-04 (Sys 1)

Topaz A Topaz B All VOIPU Ports to Type 1:SIP 192.168.1.10 192.168.1.20 255.255.255.0 255.255.255.0 1 1 192.168.1.20 192.168.1.10 3 2

10-28-01

mysipnetwork.com

10-28-02

systema

systemb

10-28-04

11-01-01 (Dial 3) 11-01-01 (Dial 2) 11-02-01 36

3 Digits, Type 6 <default> <default>

<default> 3 Digits, Type 6 300, 301, 302, etc

Comments Assigns ports as SIP System IP Address Subnet mask Enables this table entry IP Address of remote system Digits to associate with remote system This is the domain that the system belongs to. For example; CustomerXYZ or mysipnetwork.com. If there is no connection to external SIP provider this item can be set to any valid value. This information is generally provided by SIP carrier if connected to external SIP provider. SIP Host Name that will be combined with the Domain Name above. For example SystemA. If there is no connection to external SIP providers this item can be set to any valid value. This information is generally provided by SIP carrier if connected to external SIP provider. This is the SIP UserID. If there is no connection to external SIP providers this item can be set to any valid value. This information is generally provided by SIP carrier if connected to external SIP provider. Uses F-Route to handle calls to numbers beginning with 2 or 3 Change extension numbers on Sys. B Topaz SIP Trunk Guide

Example Configurations
Program 14-05-01 (Trk4-7) 21-19-01 22-02-01 (Trk4-7) 22-09-01 (TRG 2) 22-11-02 (Table1) 22-11-02 (Table2) 44-02-01 (Table1) 44-02-02 (Table1) 44-02-03 (Table1) 44-05-01 (F-Rte1) 84-05-01 (Slot 5) 84-13-28 Topaz A Topaz B 2 200, 201, etc 300, 301, etc 3: DID (for all time modes) 2 <default> 300 <default> 301 3 2 2: F-Route table 1 2 192.168.1.11 192.168.1.21 2: G729 Comments Put VOIPU trunks into own trunk group Match CLI to extension number Set trunks to DDI mode Set number of received DDI Digits Define DDI translations for incoming calls Dialed digits Routes to F-route tables (PRG44-05) Specifies F-Route table 1 Uses Trunk Group 2 (VOIPU Trunks) IP Address for VOIPU card Set voice CODEC to G.729

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37

Configuration Mode Topaz Configuration Mode

Entering Configuration Mode You will need a Topaz system phone with an LCD display. The phone should be idle (no call in progress). 1 Press SPK (do not lift the handset) Dial Service Code # * # * You will see MON 200 27 16:28PM EXT200

You will see Password

Dial password 12345678

You will see Password@@@@@@@@

Press HOLD

You will see -

_ Program Mode

Selecting the Program Number Each configuration setting within the Topaz is identified by a Program Number (eg 22-05-01). 1 Ensure the LCD display shows: If it is not displayed press the DC key several times. Now enter the Program Number e.g. 22 05 01 with the numeric keys of the Topaz phone. 22-05-01 Mode1 Trunk1 IRG =1 _ Program Mode

Using the System Phone Keys to Make Changes During configuration mode use the keys at the system phone to select the program item and change its value etc. The LCD display will show the current program item, the editing point is shown by a flashing curser. SPK Numeric keys 1 to 9 * and # HOLD DC DND/CONF CLEAR LND OPAC Vol. Up Vol. Down FLASH Save changes and exit configuration mode. Alphanumeric entry keys. Entered at the curser location. Confirm the entry and step on to the next. Step back one level. Current entry is not confirmed. Delete one character to the left of the curser. Delete all characters to the right of the curser. Move the curser one character to the left. Move the curser one character to the right. Confirm the entry and step to the next item shown at the top right of the display. Confirm the entry and step to the previous item shown at the top right of the display. Move the curser to the next entry point.

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Topaz SIP Trunk Guide

Configuration Mode
Making Changes With the Program Number entered and the curser positioned at the first entry you can change the value by entering the new one with the numeric keys of the Topaz phone. When you have entered the new value press HOLD to confirm it and move to the next entry. You can also press HOLD to step on to the next if you did not make any changes to the entry.

Exiting Configuration Mode When you exit configuration mode your changes will be saved into the battery backed memory. ! Until you exit any changes you have made are stored in temporary memory and will be lost if the power is switched off to the Topaz. 1 Press HOLD to confirm your current entry. Press DC several times. Program Mode 3 Press SPK. SavingSystemData When the save is complete the phone returns to normal operation. 11-02-01Ex Prt1 Extension No200

MON 200

27

16:28PM EXT200

Topaz SIP Trunk Guide

39

Appendix - Appendix SIP Trunk Related Programming

Programming
SIP Trunk Basic Setup PRG Item 10-03-02 PCB Setup for VOIPU UnitH.323 or SIP Trunk

Remarks
Determine the IP trunk type setup. With SIP trunking, some ports must be defined for SIP. Entries: 0 = H.323, 1 = SIP (Default: 0 = H.323)

10-28-01 10-28-02 10-28-03 10-28-04

SIP Trunk Basic Setup Domain Name SIP Trunk Basic Setup Host Name SIP Trunk Basic Setup Transport Protocol SIP Trunk Basic Setup User ID

10-28-05

SIP Trunk Basic Setup Domain Assignment

10-29-14

SIP Proxy Setup - SIP Carrier Choice

14-11-01

ID Setup for IP Trunk

22-02-01

Incoming Call Trunk Setup

Define the Domain name. This information is generally provided by the SIP carrier. Entries: 64 characters maximum (Default: None) Define the Host name. This information is generally provided by the SIP carrier. Entries: 48 characters maximum (Default: None) Define the Transport type. This option will always be set to UDP. Entries: 0=UDP, 1=TCP (Default: 0=UDP) Define the User ID. Note: If Program 10-23-04 for system interconnection, this entry must be numeric as 10-23-04 does not allow text entry - only numeric. This information is generally provided by the SIP carrier. Entries: 32 characters maximum (Default=No Entry) Define the Domain Assignment. This entry is determined by what information the SIP carrier provides. If the SIP carrier provides a server name: SIPconnect-sca.atL0.cbeyond.net, then the domain would be: atL0.cbeyond.net and the host name would be SIPconnect-sca. Entries: 0=IP Address, 1=Domain name (Default: 0=IP Address) Define the SIP Carrier Choice. This should currently stay at an entry of .0. (Default). Entries: 0=Default, 1=Carrier A, 2=Carrier B, 3=Carrier C, 4=Carrier D, 5=Carrier E, 6=Carrier F, 7=Carrier G (Default: 0=Default) Use this program to set the IP trunk ID in a networked system. This data is referred to for incoming and outgoing IP trunks. Incoming calls are received on the trunk port of the same ID as the trunk ID of the outgoing call in the networked system (Entries: 0-65535, Default: 0=ID not notified). For example, trunk 5 in Site A is programmed with ID 2. Trunk 7 in Site B is programmed with ID 2. An outgoing call from SiteA on trunk 5 is received on trunk 7 is Site B since the ID number is a match. Entries: 0 = not notified, 1-65535 (Default: 0=not notified) Define the SIP trunks as type .3. (DDI). In addition to the SIP trunk programming, refer to the DDI part in this Manual for additional DDI programming.

IP DSP Resource PRG Item 10-19-01 VOIPU DSP Resource Selection

Remarks Select the type of VOIPU DSP Resource. This program setting has no affect on the terminal/trunk port assignments or usage. Entries: 0=common (ICM/Trunks), 1=extension, 2=trunk, 3=networking (Default: 0=Common)

SIP Authentication Information PRG Item 10-30-02 SIP Authentication Information - User ID 10-30-03 SIP Authentication Information - Password

10-30-04

SIP Authentication Information Authorization Trial

Remarks Define the authentication User name provided by the SIP carrier. Entries: 48 characters max (Default: None) Enter the authentication password provided by the SIP carrier. When the Topaz registers its own ID with the carrier, SIP server or makes an outgoing call via the carrier SIP server, the SIP server requests the authentication. This data is used as "Register ID 0". Entries: 24 characters max (Default: None) Define the Authorization trial. When a call tries to register with the SIP carrier and they refuse, this entry determines how many times the Topaz will send authorization. Entries: 1-9 (Default:1 time)

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Topaz SIP Trunk Guide

Appendix
SIP Caller ID PRG Item 14-01-24 Basic Trunk Data Setup Trunk-to-Trunk Outgoing Caller ID Through Mode

21-17-01

IP Trunk Calling Party Number Setup for Trunk

21-19-01

IP Trunk Calling Party Number Setup for Extension

Remarks Enable or disable the Trunk-to-Trunk Outgoing Caller ID Through Mode. This option allows Caller ID from the original outside caller to be displayed when a trunk is forwarded off premise. This option can only be used with PRI and SIP trunks. Entries: 0=Disabled, 1=Enabled (Default: 0) This program assigns the Caller Party Number for each IP trunk. The assigned number is sent to the central office when the caller places an outgoing call. If the Calling Party Number is assigned by both 21-17 and 21-18/21-19, then the system uses the entry in 21-18/21-19. Entries: 1-0, *, # (Default: None) This program is used to assign the Calling Party Number for each extension. The assigned number is sent to the central office when the caller places an outgoing call. If the Calling Party Number is assigned by both Program 21-17 and 21-19, then the system uses the data in Program 21-19. Entries: 1-0, *, # (Default: None)

SIP CODEC PRG Item 84-13-01 SIP Trunk CODEC Information Basic Setup G.711 Audio Frame Number 84-13-02 SIP Trunk CODEC Information Basic Setup G.711 VAD Detection Mode 84-13-03 SIP Trunk CODEC Information Basic Setup G.711 Type 84-13-04 SIP Trunk CODEC Information Basic Setup G.711 Jitter Buffer (Min) 84-13-05 SIP Trunk CODEC Information Basic Setup G.711 Jitter Buffer (Type) 84-13-06 SIP Trunk CODEC Information Basic Setup G.711 Jitter Buffer (Max) 84-13-07 SIP Trunk CODEC Information Basic Setup G.729 Audio Frame Number 84-13-08 SIP Trunk CODEC Information Basic Setup G.729 VAD Detection Mode 84-13-09 SIP Trunk CODEC Information Basic Setup G.729 Jitter Buffer (Min) 84-13-10 SIP Trunk CODEC Information Basic Setup G.729 Jitter Buffer (Type) 84-13-11 SIP Trunk CODEC Information Basic Setup G.729 Jitter Buffer (Max)
Topaz SIP Trunk Guide

Remarks Set the G.711 Audio Frame Number. Entries: 1-3 (Default: 2)

Enable or disable the G.711 VAD Detection Mode. Entries: 0=Disable, 1=Enable (Default: 0)

Define the G.711 type. Entries: 0=A-law, 1=-law (Default: 0) Set the minimum G.711 Jitter Buffer. Entries: 0-145 ms (Default: 20 ms) Set the G.711 Jitter Buffer type. Entries: 0-145 ms (Default: 40 ms) Set the maximum G.711 Jitter Buffer. Entries: 0-145 ms (Default: 60 ms) Set the G.729 Audio Frame Number. Entries: 1-8 (Default: 2)

Enable or disable the G.729 VAD Detection Mode. Entries: 0=Disable, 1=Enable (Default: 0)

Set the minimum G.729 Jitter Buffer. Entries: 0-500 ms (Default: 20 ms) Set the G.729 Jitter Buffer type. Entries: 0-500 ms (Default: 40 ms) Set the maximum G.729 Jitter Buffer. Entries: 0-500 ms (Default: 60 ms)

41

Appendix
PRG 84-13-12 Item SIP Trunk CODEC Information Basic Setup G.723 Audio Frame Number SIP Trunk CODEC Information Basic Setup G.723 VAD Detection Mode SIP Trunk CODEC Information Basic Setup G.723 Jitter Buffer (Min) SIP Trunk CODEC Information Basic Setup G.723 Jitter Buffer (Type) SIP Trunk CODEC Information Basic Setup G.723 Jitter Buffer (Max) SIP Trunk CODEC Information Basic Setup Jitter Buffer Mode SIP Trunk CODEC Information Basic Setup VAD Threshold Remarks Set the G.723 Audio Frame Number. Entries: 1-2 (Default: 1)

84-13-13

Enable or disable the G.723 VAD Detection Mode. Entries: 0=Disable, 1=Enable (Default: 0)

84-13-14

Set the minimum G.723 Jitter Buffer. Entries: 0-500 ms (Default: 30 ms) Set the G.723 Jitter Buffer type. Entries: 0-500 ms (Default: 60 ms) Set the maximum G.723 Jitter Buffer. Entries: 0-500 ms (Default: 120 ms) Set the Jitter Buffer Mode. Entries: 1=Static, 2=Adaptive during silence, 3=Adaptive immediately (Default: 3) Set the VAD (voice activity detection) threshold. Entries: 0-30 (-19db~+10db), (Default: 20) 1 = -19db (-49dbm) : 20 = 0db (-30dbm) : 29 = 9dbm (-21dbm) 30 =10dbm (-20dbm) Set the idle noise level. Entries: 5000-7000 (-5000dbm ~ -7000dbm) (Default: 7000) Enable or disable the Echo Canceller Mode. Entries: 0=Disable, 1=Enable (Default: 1) Define the Echo Canceller Tail Size. Entries: 1=8ms, 2=16ms, 3=32ms (Default: 3) Enable or disable the Echo Canceller NLP Mode. Entries: 0=Disable, 1=Enable (Default: 1)

84-13-15

84-13-16

84-13-17

84-13-18

84-13-19

84-13-20

84-13-21

84-13-22

84-13-23

84-13-24

84-13-25

84-13-26

SIP Trunk CODEC Information Basic Setup Idle Noise Level SIP Trunk CODEC Information Basic Setup Echo Canceller Mode SIP Trunk CODEC Information Basic Setup Echo Canceller Tail Size SIP Trunk CODEC Information Basic Setup Echo Canceller NLP Mode SIP Trunk CODEC Information Basic Setup Echo Canceller NLP Noise SIP Trunk CODEC Information Basic Setup Echo Canceller CNG CFG SIP Trunk CODEC Information Basic Setup Echo Canceller 4W DET SIP Trunk CODEC Information Basic Setup TX Gain

Define the Echo Canceller NLP Noise level. Entries: 40-70 (-40dbm ~ -70dbm), (Default: 70) Set the Echo Canceller CNG CFG. Entries: 0=Adaptive, 1=Fixed (Default: 0) Enable or disable the Echo Canceller 4W DET. Entries: 0=Disable, 1=Enable (Default: 0) Entries: 0-28 (-14dbm ~ +14dbm), (Default: 10) 0 = -14dbm 1 = -13 dbm : 14 = 0dbm : 27 = 13dbm 28 = 14dbm

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Appendix
PRG 84-13-27 Item SIP Trunk CODEC Information Basic Setup RX Gain Remarks Set the receive gain. Entries: 0-28 (-14dbm ~ +14dbm), (Default: 10) 0 = -14dbm 1 = -13 dbm : 14 = 0dbm : 27 = 13dbm 28 = 14dbm Define the CODEC Priority. Entries: G711_PT(0), G723_PT(1), G729_PT(2) (Default: G711_PT(0)) Define the Echo Canceller Config. Type. Entries: 0-3 (Default: 0)

84-13-28

84-13-29

84-13-30

84-13-31

84-13-32

SIP Trunk CODEC Information Basic Setup Audio Capability Priority SIP Trunk CODEC Information Basic Setup Echo Canceller Config. Type SIP Trunk CODEC Information Basic Setup Auto Gain Control SIP Trunk CODEC Information Basic Setup DTMF Payload Number SIP Trunk CODEC Information Basic Setup DTMF Relay Mode

Define the Auto Gain Control. Entries: 0-5 (Default: 0) Define the DTMF Payload Number. Entries: 96-127 (Default: 110) Determine the DTMF setup. Entries: 0=Disable, 1=RFC2833 (Default: 0)

SIP NAPT Router Setup PRG Item 10-12-06 EXIFU Network Setup NAPT Router Setup

10-12-07

EXIFU Network Setup NAPT Router IP Address EXIFU Network Setup ICMP Redirect H.323 System Interconnection

10-12-08 10-23-01 to 10-23-04 10-37-01

UPnP Setup - UPnP Mode

10-37-02

UPnP Setup UPnP Interval

Remarks Enable (1) or disable (0) the NAPT Router Setup. With SIP trunking behind a NAPT router, this must be set to enabled (1). Entries: 0=Disable, 1=Enable (Default: 0=No) Set the NAPT Router IP address. With SIP trunking, the IP address of the WAN side of the router must be entered. (Default=0.0.0.0). Enable or disable ICMP Redirect. Entries: 0=Enable, 1=Disable (Default=0) Used to determine if the system is interconnected and defines the IP address of another system, call control port number and alias address for Topaz system inter-connection. This program is expanded from 50 possible system numbers to 1000. Use this option to determine whether UPnP task starts. If UPnP task starts, it obtains a NAPT router WAN IP Address by using NAT traversal and saves it in 10-12-07 automatically. Entries: 0=Disable, 1=Enable (Default: 0) UPnP task will try to obtain the WAN IP Address of the NAPT router at the interval defined in this option. Entries: 0-3600 (Default: 60)

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Appendix
SIP Protocol PRG Item 84-14-01 SIP Trunk Basic Information Setup INVITE ReTx Count 84-14-02 SIP Trunk Basic Information Setup Request ReTX Count 84-14-03 SIP Trunk Basic Information Setup Response ReTX Count 84-14-04 SIP Trunk Basic Information Setup Request ReTX Start Time 84-14-05 SIP Trunk Basic Information Setup Request MAX ReTX Interval 84-14-06 SIP Trunk Basic Information Setup SIP Trunk Port 84-14-07 SIP Trunk Basic Information Setup Session Timer Value 84-14-08 SIP Trunk Basic Information Setup Minimum Session Timer Value 84-14-09 SIP Trunk Basic Information Setup Called Party Information
Remarks Set the INVITE Re TX Count. Entries: 0-255 (Default: 7) Set the Request Re TX Count. Entries: 0-255 (Default: 11) Set the Response Re TX Count. Entries: 0-255 (Default: 7) Set the Request Re TX Start Time. Entries: 0-65535 (0ms-6553.5 seconds) (Default: 5 (500ms)) Set the Request MAX Re TX Interval. Entries: 0-65535 (0ms-6553.5 seconds) (Default:40 (4000ms))

Set the SIP Trunk port number (Receiving Transport for Topaz SIP). Entries: 1-65535 (Default: 5060) Set the Session Timer Value. Entries: 0-65535 seconds (Default: 0 (0 means .session timer is OFF.)) Set the Minimum Session Timer Value. Entries: 0-65535 seconds (Default: 1800 seconds)

Set the Called Party Information. Entries: 0=Request URI, 1=To header (Default: 0)

Configures items related to SIP Server registration are as follows; PRG Item Remarks 10-29-xx : SIP Server Information Setup SIP Proxy Setup If a SIP Proxy is used, and all SIP calls should be forwarded to the 10-29-01 Default Proxy proxy, This Item should be switched ON (1). (Transmit
Note) If entries are made in Program10-29-xx for a SIP Server and SIP server is then removed or not used, The entries in Program 1029-xx must be set back to their default settings. Even if Program1029-01 is set to 0 (off), the Topaz will still check the settings in the remaining 10-29 program.

10-29-02 10-29-03

Default Proxy (Received Default Proxy IP Address

10-29-04 10-29-12

Default Proxy Port Number Proxy Domain Name

If a SIP Proxy is used, and all SIP calls are received from the proxy, This Item should be switched ON (1). Configure the IP address for the SIP Proxy if the SIP carrier is using an IP address for the proxy. In most cases, this will be left at the default entry as the domain name is used. Configure the UDP port used by the SIP Proxy (Default: 5060) Enter the domain name of the SIP registration server (Topaz domain name) Enter the Host Name of the SIP registration server (Topaz proxy name) If a SIP Proxy is used, you should leave this as None. If you are registering to a SIP Server you should usually set this to Automatic:2. This should be always be set to manual when using SIP trunking. Topaz SIP Trunk Guide

10-29-13 Proxy Host Name SIP Registrar Setup 10-29-05 Register Mode

44

Appendix
PRG 10-29-06 Item Register IP Address Remarks Enter the IP Address. The carrier may provide an IP address. In most cases, a domain name will be used so this entry will be left at the default (0.0.0.0). Enter the UDP port number used by the SIP registrar. This will usually be 5060. Enter the fully qualified domain name (FQDN) for the SIP registration server (Normally provided by the SIP carrier). Define the Registration Expiry time the time allowed to register with the SIP carrier. This should stay at the default entry. (Default:3600 sec)

10-29-07 10-29-11 10-29-15

Register Port Registrar Domain Name Registration Expire Time

SIP DNS Setup 10-29-08 DNS Server Mode

If the SIP carrier provides domain name rather than IP address, a DNS server is required and this item has to be set to ON. Entries: 0=off, 1=on (Default: 0=off) Enter the IP address of the DNS server. This should be supplied by the 10-29-09 DNS Server IP Address SIP carrier. Enter the carrier-provided information or enter a valid DNS server IP address. Entries: 0.0.0.1-126.255.255.254 128.0.0.1 - 191.255.255.254 192.0.0.1 - 223.225.255.254 (Default=0.0.0.0) The port number used by DNS. This is almost always set to 53. 10-29-10 DNS Server Port Number Entries: 0-65535 (Default=53) This item is used to make change to certain SIP fields when connecting 10-29-14 SIP Carrier Choice to ISPs. Currently this value should be set to 0 if the ISP does not support RFC3262 and 1 if the ISP does support RFC3262. 10-30-xx : SIP Authentication Information This PRG provides the login authentication information to the SIP Server. Usually this information would be supplied by the SIP Server maintainer. Define the authentication User name provided by the SIP carrier. 10-30-02 User name Enter the authentication password provided by the SIP carrier. When the 10-30-03 Password Topaz registers its own ID with the carrier SIP server or make an outgoing call via the carrier SIP server, the SIP server requests the authentication. Define the Authentication Trial. When a call tries to register with the SIP 10-30-04 Authentication Trial carrier and they refuse, this entry determines how many times the Topaz will send authentication. Entries: 0-9 (Default=1) 10-36-xx : Trunk Registration Information It is possible to register up to 32 different user IDs to the SIP server. In most cases only one ID is used and this item is configured in Authentication Information (above). If further IDs are required they are configured in this Program. Enable or Disable this SIP trunk registration (Default=0 (Disable)) 10-36-01 Registration The user name or number which has been supplied by the SIP server 10-36-02 User ID administrator. The authentication user name or number which has been supplied by the 10-36-03 Authentication User ID SIP server administrator. This is usually the same as the User ID. The password supplied by the SIP server administrator. 10-36-04 Authentication Password

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