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General FAQs:
  1. How can I get permission to use a part of a book (or book cover) for a project I'm working on?
  2. What do you mean by “share”?
  3. There is a typographic or printing problem with a Random House book I purchased.
  4. I am an educator, how can I order desk and/or examination copies of books?
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  13. More questions...

Shopping On-Line:
  1. What are my shipping options?
  2. Do you accept international orders?
  3. I'm a brand new customer, how do I place my first order?
  4. Do you sell out of print titles?
  5. What type of merchandise can I purchase from randomhouse.com?
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Audiobooks, eBooks, CD-ROMs:
  1. I have problems downloading the Little Brother audio book. What should I do?
  2. Audiobooks
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Jobs and Careers:
  1. How do I apply for a job with Random House?
  2. I am interested in doing freelance work (as a copy editor, designer, etc.) for Random House. Whom should I contact?
  3. I am looking for a job reading audio books, how do I apply for one?
  4. How do I apply for a job copy editing, proofreading, or just reading books as a reviewer?

Technical Support:
  1. How do I get a replacement batteries for Play-a Sound/Play-A song book?
  2. Who do I contact for technical problems with the Audubon CD Rom?
  3. Your site says I need Acrobat, where can I download it?
  4. How do I get technical support on Prima eGuides?
  5. How do I contact Princeton Review Software Technical Support?

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  3. Business to Business Services

Browsing and Searching the pages of books; listening to audio excerpts.:
  1. What is Browse & Search?
  2. How do I find books I can browse and search?
  3. Can I listen to an audio clip on the Random House web site?
  4. How do I browse and search the pages of a book?
  5. How many titles are available for browsing and searching?
  6. More questions...

Web Services:
  1. What is Insight?
  2. What is the Insight Service?
 


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