It took 2.5 months, but I've finally finished the changes I needed to make to the Web Design Gallery. If you've already
submitted your site, don't worry, it's still in the queue. I just needed to work with some of the tools About.com provides to come up with a better way to do the gallery. I've posted
3 new sites for this week's gallery entry. And all three would like to hear your thoughts as well. So be sure to check out
Better Interactive,
ShoeString Genealogy, and
Paws For Parrish, and let them know what you think of their designs.
I use all these tools:
Top Five Web Design Tools, they really are great. What are your favorite Web design tools?
Prices are one of those touchy areas. Just deciding on a
fair price can be really difficult. And then providing that information on your business site can be nerve wracking as you might lose customers simply because they see your prices and are scared off. I worked with one person who felt that putting the prices of her services on her website made her less flexible and less able to adjust her prices to handle circumstances. While one of her competitors in the same area had their prices prominently displayed for everyone to see.
When my friend's prices were low, this was a good situation for her. People could see her competitor's prices, then call her and find out that she was cheaper. But when her prices went up (and her competitor's didn't), the competitor started doing better simply because their customers didn't have to take an extra step to find out what they'd be charged. In fact, some potential customers felt that it was a situation of "if I have to ask, I can't afford it". In other words, proprietors of luxury items sometimes leave the prices off (such as in an expensive restaurant).
What do you think? Do you display your prices or leave them off? Why or why not?
One thing I noticed on a lot of the reviews this time was that the customer service provided (or not provided) often has a very strong impact on how the company is rated. While I had one reader tell me that I shouldn't feature GoDaddy because of their sexist ads, that is the exception. Most people care a lot more about how they are treated when they call in with a problem than the advertising or even the actual hosting services provided.
- GoDaddy
by tcosmas
"Secure cheap hosting with e-mail addresses and included databases"
GoDaddy Profile
- Host Gator
by Mark
"In the 2 years that I've hosted my sites with Hostgator not only have I had no bad experiences but they provide all the features required for my hosting needs"
Host Gator Profile
- Hosting Matters
by Dawn
"Their customer service is terrible. Very rude and snotty."
- GoDaddy
by William
"99% of questions get answered. I consider their customer service excellent."
GoDaddy Profile
- 1and1
by Laurie
"There has been no down time other than the rare scheduled maintenance. Someone answers the support line 24 hours a day."
1and1 Profile
- GoDaddy
by John
"it was not clear just what I had signed up for."
GoDaddy Profile
- GoDaddy
by sportscenterisnext
"Exceptional Performance and Customer Service."
GoDaddy Profile
- 1and1
by Don Chapin
"I currently have six (6) websites with 1and1 and, if I needed more, would have NO PROBLEM using them again."
1and1 Profile
- GoDaddy
by Chris Guld
"I've had NO complaints, and I've always been impressed with their phone support."
GoDaddy Profile
- Anteriorsoft
by Arif
"I recommond because its cheap, good and more space and ideal for small business"
- Verizon
by verizon customer
"it is a come on add in that they give you that does not work."
- IX Web Hosting
by Bob Crothers
"Support SUCKS! They barely speak or write english."
- GoDaddy
by kathy
"Never a long wait on the phone. Always pleasant helpful employees!"
GoDaddy Profile
- GoDaddy
by Dawn Reel
"Hosting is okay."
GoDaddy Profile
- LunarPages
by Dawn Reel
"you get phone support by usually intelligent tech support!! A fantastic deal."
LunarPages Profile
- Corporate Internet Solutions
by Max
"Overall, i am happy with the service that i am receiving from Corporate Internet Solutions"
- LunarPages
by alex
"These guys are helpful to me, give me 99% uptime"
LunarPages Profile
- INFOSOFT-RD
by Victor Rodriguez
"Good customers forum, freelancer assistants, affiliate program"
- ICDSoft
by owentech
"They offer very fast, friendly and helpful support"
ICDSoft Profile
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