"A social enterprise should first be able to sustain itself— only then can it help build capacity for others. The theme of sustainability & scalability, seen throughout the book, sets a context for every stakeholder to measure the impact of any kind of ICT intervention. And the Telecenters will sustain and scale when they focus on Education, Health Care and Livelihood Opportunities in Rural Areas"
Dr. Ashok Jhunjhunwala, Professor, Indian Institute of Technology Madras, Chennai

"This fascinating volume underscores the diversity of approaches to addressing digital social and economic disadvantage. The book illustrates just how pervasive and differentiated, yet with compellingly common purpose, the telecenter movement has grown to become Grameen did it with local lending and mobile phones. Telecentres are the next in line!!! A must read!" Richard Fuchs, Director, ICT for Development, IDRC

"AED, Microsoft, and telecentre.org have developed a thoughtful, comprehensive, and truly useful guide to the world of telecenters. Their making-it-your-own practical orientation to this work sets it apart. Most critical goal, moving the telecenter out of the age of pilot-project and into an era of sustainable and scalable interventions with real development outcomes." Dr. Michael Best, Assistant Professor, Georgia Institute of Technology