GENERAL INFORMATION

Credit Union Name : FIRST CASTLE

CU Type : FCU Status : Active Year Chartered : 1934 Date Insured : 4/7/1971 Region : 4 Charter State (SCU Only) : Member of Federal Home Loan Bank : No Low Income Designation : No

Charter Number : 5
Peer Group : 4 - $50,000,000 to less than $100,000,000 Assets : 56738361

No. of Members : 5631 Certification Date:

Field of Membership Type : Community credit unions Research Statistics Supervision and Discount (RSSD) Number : 859879

INFORMATION SYSTEM AND TECHNOLOGY

1. Does the credit union have a website? Yes a. Website Address : www.firstcastlefcu.org b. Type of website :

Transactional

2. If the credit union does not have a website and plans to add one in the future a. Type of website : b. Implementation Date : 3. Organizational email address : [email protected] 4. Does the credit union have Internet access? Yes 5. Data Processing System used to maintain CU records : Vendor online service bureau 6. How members access/perform electronic financial services a. Home Banking via Internet Website b. Audio Response/Phone Based 7. Services offered electronically a. Account Aggregation b. Account Balance Inquiry c. Bill Payment d. Download Account History e. Electronic Cash u. Other (Please Specify) f. Electronic Signature Auth./Cert. g. e-Statements h. External Account Transfers i. Internet Access Services j. Loan Payments k. Member Application l. Merchandise Purchase m. Merchant Processing Svs n. New Loan o. New Share Account p. Remote Deposit Capture q. Share Account Transfers r. Share Draft Orders s. View Account History t. Mobile Payments c. Automatic Teller Machine (ATM) d. Mobile Banking e. Kiosk f. Other

The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA.

REGULATORY INFORMATION

Credit Union Name : FIRST CASTLE

Charter Number : 5

Annual Meeting, Date Last Held : 1/11/2013 Financial Statement Audit Date : 12/31/2012 Type of Audit Performed :

Financial statement audit performed by state-licensed persons

Member Account Verification Date : 12/31/2012 Verifier Name : Third Party Fidelity Bond Provider Name : CUMIS

Trade Names Used :

The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA.

CREDIT UNION SERVICE ORGANIZATION (CUSO) - (1)

Credit Union Name : FIRST CASTLE Charter Number : 5 List all CUSOs the credit union uses (regardless of whether the credit union has a financial interest) and all the services provided by the CUSO. If the credit union has a loan, an investment, a "controlling financial interest", the ability to exert significant influence, or owns a smaller portion of the CUSO, please provide the value of the investment in the CUSO, amount loaned to the CUSO, and the Aggregate Cash Outlay in the CUSO, as applicable. See the instructions for additional guidance. If the credit union needs additional space, please continue on a copy of this form.
CUSO EIN : 900209549 Invest Accounted For : Cost Method Full/Legal Name of CUSO : CUCB Investment in CUSO : $50,000 City : Harahan Loan to CUSO : $0 State : LA Wholly Owned : No

Aggregate Cash Outlay :

$50,000

Services : Shared credit union branch (service center) operations CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA. Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : $0 State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned :

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CREDIT UNION SERVICE ORGANIZATION (CUSO) - (2)

Credit Union Name : FIRST CASTLE Charter Number : 5 List all CUSOs the credit union uses (regardless of whether the credit union has a financial interest) and all the services provided by the CUSO. If the credit union has a loan, an investment, a "controlling financial interest", the ability to exert significant influence, or owns a smaller portion of the CUSO, please provide the value of the investment in the CUSO, amount loaned to the CUSO, and the Aggregate Cash Outlay in the CUSO, as applicable. See the instructions for additional guidance. If the credit union needs additional space, please continue on a copy of this form.
CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA. Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned :

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CREDIT UNION SERVICE ORGANIZATION (CUSO) - (3)

Credit Union Name : FIRST CASTLE Charter Number : 5 List all CUSOs the credit union uses (regardless of whether the credit union has a financial interest) and all the services provided by the CUSO. If the credit union has a loan, an investment, a "controlling financial interest", the ability to exert significant influence, or owns a smaller portion of the CUSO, please provide the value of the investment in the CUSO, amount loaned to the CUSO, and the Aggregate Cash Outlay in the CUSO, as applicable. See the instructions for additional guidance. If the credit union needs additional space, please continue on a copy of this form.
CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : CUSO EIN : Invest Accounted For : Services : The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA. Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned : Full/Legal Name of CUSO : Investment in CUSO : City : Loan to CUSO : State : fdsf Wholly Owned :

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CREDIT UNION PROGRAMS AND MEMBER SERVICES

Credit Union Name : FIRST CASTLE
Credit Union Programs - Place a "" in the associated box to all the credit union offers (Check all that apply) a. Mortgage Processing b. Approved Mortgage Seller c. Borrowing Repurchase Agreements d. Brokered Deposits (all deposits acquired through a third party) e. Investment Pilot Program Member Service and Product Offerings - Place a "" in the associated box to all the credit union offers (Check all that apply) Transactional a. ATM/Debit Card Program b. Check Cashing c. Money orders d. No surcharge ATMs e. Prepaid Debit Cards Depository a. Business Share Accounts b. Health Savings Accounts c. Individual Development Accounts d. No Cost Share Drafts e. Share Certificates with low minimum balance requirement Other Member Services a. Bilingual Services b. Insurance/Investment Sales c. No Cost Bill Payer d. No Cost Tax Preparation Services e. Student Scholarship Financial Education a. Financial Counseling b. Financial Education c. Financial Literacy Workshops d. First Time Homebuyer Program e. In-School Branches Credit a. Business Loans b. Credit Builder c. Debt Cancellation/Suspension d. Direct Financing Leases e. Indirect Business Loans f. Indirect Consumer Loans g. Indirect Mortgage Loans h. Interest Only or Pymt Option 1st Mortgage Loans i. Micro Business Loans j. Micro Consumer Loans k. Overdraft Lines of Credit l. Overdraft Protection/ Courtesy Pay m. Participation Loans n. Pay Day Loans o. Real Estate Loans p. Refund Anticipation Loans q. Risk Based Loans r. Share Secured Credit Cards Minority Credit Union Questions 1. Does your credit union have more than 50% of its eligible potential or current members who are Black American,Native American, Hispanic American, or Asian American? (Yes/No) If Yes, identify the minority group(s) that apply : Black American Native American Hispanic American Asian American f. Investments not authorized by the FCU Act (State CU Only) g. Deposits and Shares Meeting 703.10(a) (FCU Only) h. Brokered Certificates of Deposit i. Short-Term, Small Amount Loans (FCU Only)

Charter Number : 5

No

2. Does your credit union have more than 50% of its current management officials who are Black American, Native American, Hispanic American, or Asian American? (Yes/No) If Yes, identify the minority group(s) that apply : Black American Native American Hispanic American Asian American

No

The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA.

CREDIT UNION GRANT INFORMATION (1)

Credit Union Name : FIRST CASTLE
Grant Information - Please provide information on any grants you have received since the last time you reported. Grantor Date Awarded Amount Awarded Grant Type*

Charter Number : 5

The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA.

CREDIT UNION GRANT INFORMATION (2)

Credit Union Name : FIRST CASTLE
Grant Information - Please provide information on any grants you have received since the last time you reported. Grantor Date Awarded Amount Awarded Grant Type*

Charter Number : 5

The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA.

CONTACTS (1)
Credit Union Name : FIRST CASTLE
Sal. First Name MI Last Name

Charter Number : 5
Job Title(s)

Mr.

Kirk

Arnold

Manager or CEO

Mr.

Steven

Patorno

Chairperson

Mr.

William

Foret Jr.

Vice Chairperson

Mr.

Carl

Anderson

Board Treasurer

Mr.

Bruce

Bivona

Board Member

Ms.

Tracy

Falk

Board Member

Mr.

Michael

Dupuy

Board Secretary

Mr.

Van

Nguyen

Supervisory Committee Chairperson

Ms.

Valerie

Desselles

Board Member

Ms.

Ashley

Wainright

Supervisory Committee Member

Mr.

Jane

Brown

Supervisory Committee Member

Mr.

Matthew

Dovie

Supervisory Committee Member

The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA.

SITES (1)
Credit Union Name : FIRST CASTLE
Physical Address Site Name : Corporate Office Site Type : Covington Operational Status : Phone Number : (985) 867-8867 Hours of Operation : Mon thru Fri 8am to 6pm Sat. 9am to 1pm Main Office : Yes Ext. : City : Covington County : Saint Tammany State : Louisiana Country : United States Zip : 70433-7149 City : Covington County : Saint Tammany State : Louisiana Country : United States Zip : 70433-7149 Line 1 : 100 Cherokee Rose Ln

Charter Number : 5
Mailing Address Line 1 : 100 Cherokee Rose Ln

Line 2 :

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Site Name : Branch Office Site Type : New Orleans Operational Status : Phone Number : (504) 862-2561 Hours of Operation : Mon thru Fri 7:30am to 3:45pm Main Office : No Ext. :

Line 1 : 7400 Leake Ave

Line 1 : P.O. Box 60267

Line 2 :

Line 2 :

City : New Orleans County : Orleans State : Louisiana Country : United States Zip : 70118

City : New Orleans County : Orleans State : Louisiana Country : United States Zip : 70160

Site Name : Branch Office Site Type : Slidell Operational Status : Phone Number : (985) 643-1933 Hours of Operation : Monday thru Friday 8:00 to 5:00 Saturday 9:00 to 1:00 Main Office : No Ext. :

Line 1 : 1402 Gause Blvd Ste D

Line 1 : 1402 Gause Blvd Ste D

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Line 2 :

City : Slidell County : Saint Tammany State : Louisiana Country : United States Zip : 70458-2259

City : Slidell County : Saint Tammany State : Louisiana Country : United States Zip : 70458-2259

Site Name : Site Type : Operational Status : Phone Number : Hours of Operation : Main Office : Ext. :

Line 1 :

Line 1 :

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City : County : State : Country : Zip :

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The information on this page is provided by credit unions in accordance with the Federal Credit Union Act, the National Credit Union Administration regulations, or other law. Questions about the accuracy of the contents on this webpage should be addressed to the appropriate credit union, if any, before contacting NCUA.