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I have three led tvs and the 2016 channel does not see, you can see it at the tv guide, I thought was the tv because there are 3 year old but I... View Post |
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Hello,I'm trying to search for apps manually in Smart Hub, however it doesn't seem to be such an option.I'm attaching a picture for... View Post Hi there, Thanks so much for asking about this. I found the link below that has detailed information... View Post |
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Over the past three weeks Samsung has deleted the Samsung TV Plus favorites list EIGHT TIMES. That's eight times I've had to recreate my... View Post |
Several months ago, my 2022 frame started to go to art mode when hitting home from passively displaying art. It used to go to the main home area... View Post |
Brand new 75" 2025 Frame Pro TV. Remote has stopped working several times with TV simply not responding. Only way to get it working is reset... View Post Hello Iansa, welcome to the Samsung Community! Thanks for reaching out about this. Have you tried a ... View Post |
I recently bought the 55’’ 2025 The Frame and I want to mount it vertically on a wall. Before you judge me—I do plan to use it horizontally on a... View Post Hi there, Thanks so much for asking about this! I'm providing a link below to our guide on wall moun... View Post |
I bought a new Q72DD in March. It has a very bad blooming issue. I work for a world leading projector company so know enough to be dangerous but no... View Post Hello @3rdrail9er! Thank you for reaching out! This will be something that could require service. De... View Post |
I purchased a 85 inch Samsung Frame TV from Costco in November 2024. It qualifies for the 2-year art promo but my Samsung Promotion app does not... View Post Hello @PY125! Thank you for reaching out. It would be recommended to reach out to our promotions tea... View Post |
I have posted on this issue once before, but I have new information and that post has been locked. I have a Samsung 50-Inch Class QLED Q80B... View Post Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV. After that yo... View Post |
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Bought several months ago. But powered on and signed in.Have found the only way is to (hate to do again)reset smart hub. Anything else to watch... View Post |
I recently purchased a 55 inch frame TV (2024). I bought an Apple TV. I cannot get it to connect appropriately. It detects the Apple TV but it... View Post Thanks for bringing this to our attention. I read a forum where a Community member was having a simi... View Post |
I have been struggling to get the eARC HDMI Port 3 on a new QN65QN90DA 65 to connect to the eARC port on a Onkyo TX-NR7100.I have run diagnostics... View Post Hello! Thank you for reaching out! This does seem strange when you connect it directly to the DVD pl... View Post |
Setting up HW-QS730D trying to get Alexa Built-in working. Soundbar added to Smartthings and to Alexa. Samsung and Alexa accounts linked. Soundbar... View Post Hello! It does say it supports it on the home page. Unfortunately, though this can vary by region an... View Post |
Bought a new television QN85 - 75" in April. TV flickering, had shadows, periodically has no picture but has sound. First visit, they repair,... View Post Hi there, I can certainly understand your frustration with this. The Samsung warranty (like many man... View Post |
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I own Model # QN65LS03BAFXZA Frame TV. Purchased in February 2023. A couple of months ago I noticed that the Art mode was turning off after... View Post Thank you for looking at the information. And yes, once you reset the TV, it is the settings that co... View Post |
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Hi, I have a QN85b TV and the source material is all run through my Denon AVR-X4400H. So, in essence I'm using the QN85b as a monitor via hdmi... View Post |
Just got a 55" QLED tv. Nice picture. But how do I shut up the voice that tells me what's going on? View Post Hello! Thank you for reaching out! If it's not there, it should be Settings > General & Privacy > Ac... View Post |
Dear Samsung Technical Support, I would like to report a persistent issue I am encountering with Samsung TV Plus on my television (model in the... View Post |
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Hi, my up button on my remote for my Samsung Frame TV is not working. All other button work fine. I have contacted Samusung and they have send me a... View Post I am just speculating, but It sounds like that particular remote has a design flaw from the manufact... View Post |
We bought the Samsung Frame some days ago, and are experiencing problems connecting to the Art Store. Even though we have paid for the annual... View Post Hello! Thank you for reaching out! I see how being unable to use art mode can be a cause for concern... View Post |
Is anyone else having issues connecting their phone to their tv's? I have the 75" Neo QLED and for the past month or so have not... View Post Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on ... View Post |
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